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Northwell Health’s Pathway to Inclusion

Photo: Lesly is the 2nd man from the left in the front with the trophy 

Northwell Health’s Pathway to Inclusion

Written by: Lesly St. Louis

I have been advocating for individuals with disabilities – a group of which I am a proud member – for most of my life. The biggest challenges we have to overcome are not the disabilities, but the stigma surrounding them. As an Inclusion Specialist at Northwell Health, I now facilitate employment opportunities for individuals with disabilities. My role provides me with the resources to replace fear with mutual understanding, allowing persons with disabilities to become productive members of society.

My job is especially meaningful to me as I know how it feels to encounter barriers from employers. I was born with a congenital malformation called Spina Bifida, which is a defect of the spine and spinal cord. As a result, my primary way of mobilizing is by use of a wheelchair. But I haven’t let that stop me. Through the support and dedication of my parents, as a child, I began participating in adaptive sports designed specifically for individuals with disabilities just like me. I was embraced by the community and it was empowering. The athletes I met over the years guided me through challenges on and off the court. Because of this experience, I learned that I too had a responsibility to support other individuals with disabilities. I took on a leadership position in my wheelchair basketball team to inspire others to overcome and live better with their disabilities.Northwell Health became the biggest supporter of my wheelchair basketball team.

Northwell Health became the biggest supporter of my wheelchair basketball team. I was fortunate to meet Chief People Officer Joe Moscola, who introduced me to the different employment opportunities Northwell offered.

 

I will be working to communicate our inclusive workforce vision by connecting with schools, vocational services, and other public forums. Community outreach is key to ensuring people with disabilities are aware of the multiple employment opportunities that exist within Northwell Health. Educating everyone in our organization to work collaboratively on creating dynamic opportunities well suited to both the needs of the individual and those of the organization can result in a successful outcome. Connecting our recruiters and hiring managers to individuals with disabilities through specialized events such as workshops will also foster direct communication, furthering our shared goals of creating an inclusive workforce.

I personally know the difficulties that disabled individuals face when finding a job. I had countless conversations with prospective employers and found a few common themes: they would find multiple reasons why they could not hire this person, or if they were willing to give them an opportunity, why they were not able to promote them within the company. I know that I can play a vital role in helping other disabled individuals find a role here at Northwell Health and can honestly say that the organization is focused on this initiative. It is both my job and my vocation to improve the quality of life for persons with disabilities. My hope is that through creating opportunities for employment, we can work together to increase confidence within these individuals and inspire them to conquer more challenges and achieve even higher levels of success.

It is both my job and my vocation to improve the quality of life for persons with disabilities. My hope is that through creating opportunities for employment, we can work together to increase confidence within these individuals and inspire them to conquer more challenges and achieve even higher levels of success.

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An Appointment With: Northwell Health President and CEO, Michael Dowling

An Appointment With: Northwell Health President and CEO, Michael J. Dowling

1. Growth has been a big part of Northwell Health’s success over the past years. How do we plan to continue to grow in 2018?

Everybody wants a piece of the health care space, from Google and Amazon to IBM Watson and other tech companies looking to disrupt the status quo. More recent examples include the purchase by Optum of the DaVita Medical Group, and CVS’ proposed acquisition of Aetna.

As New York’s largest health care provider, we’re not going to stand still. There are ongoing opportunities for Northwell to pursue new, innovative partnerships. Most of the traditional consumer transaction companies trying to gain a foothold in our industry are not providers of care, so they will need to be connected to hospitals and health systems that are firmly established in major metropolitan areas. Their goal, like ours, is to improve the continuum of care and make the delivery system as seamless as possible, so there could be synergies and opportunities in the year ahead to pursue ventures that will enable us to compete more effectively in this rapidly changing environment.

2. How will we push the boundaries and be Truly Innovative in 2018?

This era of consumerism forces everybody – including traditional providers – to think about doing things differently. I’m a big believer that competition is good. It’s disrupting. It can give you headaches and lead to sleepless nights, but it’s good because it forces you to work harder and get better. It forces organizations to be more efficient, more productive and more creative. These types of disruptions are occurring in all industries, not just health care. To that end, we continue to look to our employees for innovative ideas on how to do their jobs better, invest in startups that are trying to bring exciting new technologies to market and partner with other organizations to enhance what we’re already doing well.

3. What is your top goal this year for Northwell Health?

Northwell Health will continue to expand its ambulatory network, and focus on ways to further enhance the patient experience. As noted earlier, we will continue to pursue innovative partnerships with other companies within and outside of health care. In keeping with our mission to improve the health of the communities we serve, we will also enhance our efforts in the disease prevention arena by strengthening our focus on promoting health and wellness. We’ll also continue to leverage new technologies that help improve access to care and our ability to monitor patients’ progress by maximizing our use of artificial or automated intelligence and telemedicine. Another important focus will be on strengthening customer loyalty by connecting with people early in their lives, and then meeting or exceeding their expectations during every encounter we have with them thereafter.

As many of you already know, I was at Mather Hospital in Port Jefferson last month when they signed an agreement to join Northwell. It was a happy moment for everyone involved. They represent the 23rd hospital in our health system. Mather has a history and tradition of excellence that we’re proud to be associated with. And we bring to them an array of services and expertise they can leverage to help complement their offerings to Suffolk County residents. We are stronger together. We’ll work hard in 2018 to continue to strengthen that value proposition for our customers.

4. If you could give advice to someone interested in joining the Northwell Health family as an employee, what would it be?

Have a curious mind and a belief in the concept of lifelong learning. Your education doesn’t end when you get a degree. Continue to educate yourself on a daily basis. Next, work hard and always try to do the right thing. Always have a sense of humility about your contributions to the organization. Having a positive attitude is one of most important attributes of any employee, as is perseverance. All of us are going to have bad days from time to time. Never give up when times are tough. And lastly, don’t be afraid to fail. As Albert Einstein said, “Anyone who has never made a mistake has never tried anything new.”

5. What inspired you to get into health care?

Long before I joined the health system in 1995, I spent more than 20 years working in many different jobs within health and human services, so transitioning into a health care organization seemed like a natural transition. While quite a few people are aware of my background working as director of health, education and human services for former New York Governor Mario Cuomo and as a professor of social policy at Fordham University, I previously worked as an administrator in the Rockland County (NY) Department of Social Services, as a social policy consultant and analyst for the Columbia University School of Social Work, the New York State Communities Aid Association, the National Urban League and the United Church of Christ, and earlier as a caseworker in New York City schools.

In terms of inspiration, certainly my upbringing in a poor, rural area of Ireland was a major factor in why I decided to pursue a career in health and human services. I’ve always been driven by a desire to do the right thing and by the benefits I thought I could deliver to the community-at-large. For me, it has never been about personal benefits, but the whole idea of purpose: do well and do good for others.

6. How do you stay focused and motivated year after year?

By continually pursuing new ideas that help me become a better leader and help the organization become more successful. While a lot of people think stress is bad, it pushes you to be more innovative. To be successful in any leadership position, you have to be a little bit unhappy and always searching for ways of doing your job better.  As a former athlete, I always draw a parallel to sports. The only way to become good at any sport is to push yourself to the limit. There’s a big gap between our capabilities and our current level of performance. No matter how good you think you are, you can always get better. Having that personal drive and never being satisfied helps you grow, develop and exceed expectations.

7. How did you ring in the New Year?

Reading a good book. Here’s a list of my most-recent list of recommended reading.

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An appointment with: Mike Eller, AVP, Laboratories

Photo: Mike Eller, AVP, Laboratories is pictured on the far right. 

Photo: Mike Eller, AVP, Laboratories is pictured on the far right. 

An appointment with: Mike Eller, AVP, Laboratories

Northwell Health maintains the preeminent laboratory system in New York. With a state-of-the-art Central Lab and 15 hospital-based labs, we perform 27,000,000 tests per year. The lab system is also known for its innovative technology (including the first fully robotic lab systems in the country) and exceptional growth opportunities with the construction of a new 110,000 sq. ft. general laboratory and state-of-the-art, 40,000 sq. ft. microbiology laboratory. Mike Eller, AVP, Laboratories is driving much of this exciting growth. Get to know Mike and his vision for lab leadership!

How did you get into Laboratory Administration?

It was more of a career evolution. I started working in a lab, but as I learned about all the opportunities available, I decided to become more well rounded. I learned about sales by being a sales rep at Core Labs. I learned about finance and the business by working with Bob Stallone, our VP of Labs. I learned about how small, medium and large tertiary hospitals work by becoming administrative director of four of our hospital labs. I learned about project management by running projects and getting my Project Management Certification.

How did you know Northwell Health was the right career destination for you?

Northwell Health is the major player in the region. I wanted to be part of something big and I am amazed at how the system continues to grow. I can make a difference because I have been given that freedom to be innovative, take risks and move out of my comfort zone into new areas, new experiences and new ways to deliver care.

What would you tell someone who is just starting their career in this field?

Be the best at what you are doing, whether you’re a lab tech, accountant, environmental worker, nurse, client services, billing rep, etc. Be the best at whatever you do and this will lead to the next challenge. Then, be the best at that.

What characteristics make a great leader at Northwell Health?

A great leader creates and communicates the vision to the organization. Great leaders surround themselves with great people because they know they can’t be successful alone.

What advice would you give to someone who is looking to move into leadership?

Get to know the leaders you admire and respect and let them know where you want to be. You must show interest or you will be overlooked! If you show interest and have the ability, you will get noticed and excel.

How does Northwell Health encourage its employees to progress in their fields?

It’s important to be able to follow a clear map so you know where to go and the steps it takes to get there. Northwell Health Labs has formal career ladders to guide staff and help them reach their goals.

What would you tell an employee who is interested in being a mentor?

If you’re a mentor, be a resource, a teacher and a guide. Do not try to change the person. Let them be who they are and put their own creativity and spin on it. The role of a mentor is to be a guide and resource and help make a better leader than you were. That’s the goal – I want to help someone be better than me.

What exciting developments are happening at Northwell Health’s labs?

For me, it’s the opening of our new Labs at the Center for Advanced Medicine and Little Neck. These two new state of the art labs will be a combined 140,000 square feet. It is a culmination of our growth over the last 20 years. It gives us the ability to perform 5-6 times our current volume.

What can someone expect working at one of the nation’s largest laboratory systems, that they won’t find anywhere else?

When you combine our size with our culture of innovation and excellence, you’ll find opportunity that you can’t find anywhere else. If you have talent, drive and the desire to succeed, you will be successful here.

What’s the single biggest reason to work at Northwell Health labs?

You will be part of the best, most forward thinking health system lab in the country. You will get out of the “basement” and deliver the right information to the right people at the right time to change behavior of patients and providers to improve care and reduce cost.

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An Appointment With: Orthopedic Physician Assistant Rachel Zawodzinski

An Appointment With: Orthopedic Physician Assistant Rachel Zawodzinski

An Appointment With: Orthopedic Physician Assistant Rachel Zawodzinski

Welcome to An Appointment With, where we sit down one-on-one with our Northwell Health colleagues. Today we’re meeting Orthopedic Physician Assistant (PA) and marathoner, Rachel Zawodzinski.

Why did you choose a career at Northwell Health?

I’m from Buffalo and I wanted to move to the city. I had heard that Northwell Health was a great place to work and that they provide great education to the staff and PAs. Everybody’s happy here because Northwell Health really supports you. Being a Physician Assistant, you learn a lot on the job and since it’s a learning institution with residents and fellows, there’s always an opportunity to learn.

Tell us about your role as an Orthopedic Physician Assistant.

I work with Dr. Hepinstall in adult reconstruction. I started a year ago last April and it was my first job out of PA school! I alternate days between the office and the OR, and in the office I see patients alongside the doctor as well as my own patients. We have an elderly population, as our focus is in total hip and knee replacements. I assist in the OR, which I love. When you are in surgery, you get to see exactly what you’re doing so when patients ask you questions, you can answer them more clearly because you were there — you know what happened. It’s a great environment to experience and learn the best practices.

What should people know about working at Lenox Hill Hospital?

It’s a very close-knit team that we work with regularly which allows us to work together very well. We enjoy each other’s company which also means that we try to make the job as fun as it can be.

How does your job affect your ability to stay active and how does this translate into your work?

One of the hardest things in this field is time management, so it can be hard to maintain an active lifestyle outside of work. I am a runner, so I try to run or work out in the morning before work. When you’re in surgery, you never know how late the day will go. But exercise is something I enjoy and I feel better after doing it — I am a more productive person when I am active, so I prioritize it.

In our field, everyone always wants to achieve something and likes to train for something, whether it be a marathon or to be better in their career. Everyone wants to be the best version of themselves and likes to work toward a goal. We see the complications every day that people can have if they’re not healthy, and that makes you want to be healthy and promote a healthy lifestyle to your patients.

Are you training for a marathon right now?

I continue to run to stay active and plan to do a half marathon in the spring and hope to do another marathon next fall.

What kind of person would be great at being an Orthopedic PA?

Someone who is motivated. A lot of people in ortho are active people and they like the variety between the office and the OR. You have to be flexible and work with change because you can always uncover something unexpected in the OR!

Do you have any advice for people who are looking to become an Orthopedic PA?

It’s a great field to work in and I really love what I do. It’s a great career being a PA in general, so if you want to go down that path, then just work hard and have that goal in mind. When you have the opportunity to learn from the people around you – doctors, techs, nurses – take advantage of it.

We have exciting Orthopedic PA opportunities in new, state-of-the-art facilities in Greenwich Village and Long Island. Like achieving success in a marathon, it starts with one step. Take it here.

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Made for going the distance.

employee story

Made for going the distance.

26.2 miles. Twenty-six. Point two. And every step is a battle, a struggle between mind, will and body. Running a marathon demands an incredible personal commitment. Months – and sometimes, years – of road training and dietary preparation. Early mornings and long, lonely runs.

Just getting started requires tremendous motivation. But to finish the race, sometimes you need to exceed even your own expectations. As Northwell Health’s VP and Chief Experience Officer, Sven Gierlinger noted, “With the exception of getting married and seeing my first child born, running the NYC Marathon has been the most incredible and exhilarating experience of my life. I never in a million years would have thought that it is humanly possible for me to be able to do that.”

At Northwell Health, being Truly Ambitious is a core Value of ours, it’s no wonder we had several of our employees enter and finish the recent New York Marathon. Here are some of those were in it for the long run:

  • Sven Gierlinger
  • Patricia Farrell
  • Missy Serbonich
  • Whitney Wasserman
  • John Kubisa
  • Jen O’Neill
  • Aaron Lipskar
  • Sara Makowski
  • Joseph Aigbojie

For these exceptionally dedicated individuals, it’s a matter of setting goals and going out and achieving them. “It’s about determination. Being ambitious, pushing the boundaries both physically and mentally,” says Patricia Farrell, RN, Nurse Executive. “When you hit that wall, you have to push through it to complete your goal.”

Health and wellness are two big themes Northwell Health has in common with the NYC Marathon. Competing in and completing a marathon will take you to a level of fitness few are able to achieve. But, you don’t have to be a world-class athlete to make positive changes in your life. You can even start by just walking more and see where that takes you. As our President and Chief Executive Officer, Michael Dowling says, “There is no limit to your possibilities if you put your mind to it.”

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Leading the way in STEM initiatives – Chief People Innovation Officer Elaine Page honored as 100 Corporate Women Leaders in STEM

STEM Careers

Leading the way in STEM initiatives – Chief People Innovation Officer Elaine Page honored as 100 Corporate Women Leaders in STEM

At Northwell Health, we aren’t satisfied with settling. We search for innovation in everything we do. That’s why we place such a high value on STEM education in achieving our goal of optimizing the health of our community.

Last week our Vice President of HR, Chief People Innovation Officer and leader of our Workforce Readiness Team, Elaine Page, was honored at the 2017 Million Women Mentors Summit & Awards as the 100 Corporate Women Leaders in STEM Honoree. Promoting innovation and growing our future workforce is one of Elaine’s passions and she understands that the future success depends upon growing and empowering tomorrow’s health care workforce to take an active interest in learning and innovation. With the changing healthcare landscape and a critical shortage of nurses and other skilled clinical professionals, educating our youth on the opportunities in health care and STEM skills (Science, Technology, Engineering and Math) take on a new and urgent priority.

“As I represent many women leaders receiving this honor, I’m reminded of that sage advice as I say thank you today and reflect on all those successful women who’ve helped me.  From my high school teacher who told me I could be anything I dreamed I could be, to my first horrible boss who taught me exactly what not to do when I became a leader…and to the countless women leaders I’ve known who have struggled to make a place in the world for their voice but yet have carried themselves with graceful patience, knowing their time would come. They were and are fierce and I’ve reveled in the lessons I’ve learned from these women and try to impart that wisdom to my own team every day.  So I thank you for recognizing the importance of women leaders in technology: for recognizing how we bring creativity and different thought to a traditionally male field. Thank you for highlighting the importance of women supporting other women, lifting each other up.  It feels good to know that our powerful voices are shaping our future.” Elaine Page, Vice President of Human Resources and Chief People Innovation Officer

Northwell Health collaborates with internal and external partners to host system-wide STEM career programs, providing teacher education opportunities and fostering transformational education through the creation and support of Career Academies – while our student programs promote the wide scope of STEM-focused career paths and opportunities available within health care. Take a look at some of our initiatives:

  • Medical Marvels – In partnership with the Feinstein Institute for Medical Research, Medical Marvels hosts a competition for 9th & 10th grade students to engage educators and students in exploring, understanding and preparing students for the broad spectrum of STEM career paths.
  • The Spark! Challenge – This is a system wide STEM career awareness program for 11th and 12th grade students. The program highlights high growth and less known careers in healthcare. The Spark! Challenge has hosted over 1,300 students at more than 50 Northwell Health sites.
  • Top Minds Meet webinar series – This interactive webinar series introduces students to key Northwell Health leadership as it highlights various pathways to a successful career.
  • Medical Scholars Pipeline Program – The Hofstra School of Medicine and Northwell Health’s Center for Learning and Innovation are preparing high school students for health care careers through hands-on training, rigorous academic classes, and mentorship.
  • Annual Professional Development Day – In partnership with The Feinstein Institute, we’re engaging educators in the broad spectrum of career paths and the skills and education needed to work in tomorrow’s health care.
  • Long Island STEM Hub – Northwell Health and Brookhaven National Lab are Co-Stewards of this regional effort focused on engaging and aligning business and educational communities to engage and develop students for STEM careers.
  • International Internship Program – Northwell Health’s Center for Learning and Innovation and University College Cork in Ireland are opening exciting opportunities for undergraduates pursuing a bachelor’s degree in business information systems.

As we continue to push the boundaries we will focus on enhancing our STEM initiatives and try to understand how we can continue to build successful relationships with other companies who are driven by the same mission. For now, help us in congratulating Elaine Page on her prestigious award!

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Celebrating Chinese Culture and Traditions through Mid-Autumn Festival

Mid Autom festival

Photo (from left to right): Philip Dong is the fourth employee from the left gathered with the other members of our Asian BERG

Celebrating Chinese Culture and Traditions Through Mid-Autumn Festival

By: Philip Dong 

As a part of the BRIDGES Asian Business Employee Resource Group (BERG) it’s a passion of mine to share the tradition, spiritual and ethical values of the Asian culture across the health system’s facilities and network.  The BERGs are made up of employees passionate about embracing relationships with diverse communities served by Northwell Health, and the BRIDGES Business Employee Resource Group is focused on fostering shared understanding of cultural, spiritual and ethical values in the context of healthcare delivery among employees and communities.

On October 4th, I had the privilege to be part of a Diversity and Health Equity Committee meeting and for the first time, introduced one of my most treasured holidays – Mid-Autumn Festival, to Northwell Health’s executive senior leadership. The festival was also celebrated at the Feinstein Institute for Medical Research by the Chinese Association at the Feinstein Institute (CAFI) which was organized by Dan Li, President of CAFI and a Post-Doctoral Fellow in the Laboratory of Autoimmune and Cancer Research at the Feinstein Institute for Medical Research.

Celebrated throughout different Asian regions, this festival has a history of over 3,000 years and commemorates the end of the autumn harvest. It is the second most important festival after the Lunar New Year, where people celebrate through family reunions, akin to Thanksgiving in the United States.

In China, Mid-Autumn Festival was also a time for moon-worship and moon cakes are the must-eat food item during ancient times because the round shape symbolizes reunion and happiness. After worshipping the full moon, family members would savor the cakes together. And while moon-worshiping is no longer a practices ritual, moon cakes are still a traditional pastry to be enjoyed during the festival. The Americans have turkey, but we have delicious cakes with sweet fillings.

The modern day celebration of the Mid-Autumn Festival shares much of the same principles as Thanksgiving; that of family gathering and giving thanks. Ever since I was a child, the festival instilled in me a strong sense of family bonds and love. To this day, the clinking of plates and clattering of shuffling mahjong tiles stir up warm, resonant feelings of my Chinese family heritage. To me, the Mid-Autumn festival is more than just a time to eat and be merry – it’s a precious moment when everyone takes a step out of their normal routine to gather as a family and appreciate each other.

To all who celebrate this holiday, I hope you enjoyed this year’s Mid-Autumn Festival!

 

8 FeinsteinMi Autumn Festival Celebration

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Made for going places – Paula Tortorici-Scheff’s story

Employee highlight Paula Tortonici-Scheff

Made for going places – Paula Tortorici-Scheff’s story

Paula Tortorici-Scheff has always enjoyed traveling, visiting new places and meeting new people. And that’s not just in her personal life, it’s with her career as well. Over the years, she has experienced impressive career growth, and all of it at Northwell Health.

Paula started as a Nursing Assistant, and went on to attain her BSN with honors. She earned her New York RN license and was hired as a staff nurse – all within a matter of months. As a driven nursing professional, she became ANCC Medical-Surgical Nursing Board Certified while obtaining Clinical Ladder III status and advanced to Assistant Nurse Manager.

And she was just getting warmed up.

She’s currently an Administrator, Hospital Operations, where she serves as one of the on-site administrators on the evening and weekend shifts. She also provides operational oversight throughout the hospital.

What’s next for Paula? Thanks to a full-scholarship she received to the Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies, she will soon complete her Master’s degree in May 2018 and become a Family Nurse Practitioner.

“I am blessed to have been given the opportunity of a full scholarship as a student of the first inaugural class at Hofstra Northwell Graduate School of Nursing to obtain my Master’s degree. It is not only an amazing experience, but one that is part of an elite and prestigious program and institution. Thank you, Northwell!”

-Paula Tortorici-Scheff, BSN, RN-BC

For those seeking greater opportunities in their own careers, Paula’s advice is simple – “Go for it!” She recommends taking advantage of the education available to Northwell Health nurses at the Hofstra Northwell Graduate School of Nursing. “It’s something that you will be very proud to be part of,” says Paula. “It’s a gift having access to the absolute best faculty, physicians, and clinical experiences — it shines above the other programs. We are also guaranteed job placement with the Northwell Health system. But you have to be driven and determined. You have to want it and keep your focus.”

If you’re looking for a place that encourages and rewards you for being truly ambitious, a career at Northwell Health is made for you. “I am very proud of the opportunities Northwell has given me over the last 21 years,” Paula tells us. “I have built my entire career here and I am far from done.”

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When your military service continues, so does Northwell Health’s support

Vets blog header

When your military service continues, so does Northwell Health’s support

Reservists face unique challenges as they balance a civilian job with ongoing military obligations. Just ask Reservist and Core Laboratories Clerk Davesha Taylor. Her Reservist duties include regular training that often involves weekday assignments overlapping her work schedule. We’re honored to be able to help Davesha grow in her career with us while she continues to meet her military commitments.

“I owe a lot of thanks to the kind staff I work with,” says Davesha. “They are very considerate of me whenever I need to take time off for military training.”

We recognize that there’s more to helping our veterans than merely finding them a job. As a Military Friendly® Employer for three years in a row, we’re there to continue to support veterans throughout their time with us – such as offering flexible scheduling and pay differentials for reservists.

For Davesha, her role as a clerk with us is just the start. Her vision and passion is to attend medical school to become a Forensic Pathologist, and we’ll be there to help her make this dream a reality.

“Thanks to Northwell Health, my transition from the military has been smooth and easy,” Davesha acknowledges.

Veterans like Davesha Taylor have sacrificed so much in the service of our country. At Northwell Health, we’re proud that they choose to continue their life of service with us.

If you’d like to learn more about our commitment to your career transition and growth, please visit: NorthwellCareers.com/Veterans.

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Giving to others is what our nurses are made for.

Angela-Daly

Giving to others is what our nurses are made for.

In the wake of the devastation that Hurricane Harvey inflicted upon the Houston area, the need for medical care rose to crisis levels for those impacted by the flooding and who rely on their healthcare providers to manage existing chronic conditions. In response, Northwell Health connected with its counterparts at the Houston–based MD Anderson Cancer Center to offer assistance to match the hospital‘s specific needs. Within 24 hours after requesting help from its clinicians, Northwell enrolled more than 600 employees interested in volunteering. Here is one of our volunteer’s stories.

Written by: Angela Daly

As nurses and healthcare workers, we are there for people at times when they are most vulnerable; we step up when we are needed without a moment of hesitation. I was in nursing school when Hurricane Sandy destroyed my hometown of the Rockaway’s in Queens in 2012. Thanks to the kindness and amazing gestures of so many who stepped up when we needed them the most, my neighborhood made a strong comeback, allowing me to graduate on-time and start my dream job as a float nurse for Northwell Health.

When I heard that Houston, Texas was expecting to be heavily impacted by Hurricane Harvey, I immediately stepped up to volunteer. The week that I spent in Houston was an amazing experience that allowed me to give back to the world the same gestures that were once given to me in a time of crisis. I was able to use my talents and training as a Northwell Health Nurse in a way which was valued and so appreciated by so many. I was so proud to be a part of Northwell’s nursing team during that week in Texas as I relieved the nurses and allowed them to get home to their families and to begin the recovery process. It was one of the most rewarding experiences I’ve ever had as a nurse, and the finest example of how Northwell Nurses and I are Made For This!