« Return to Blog

Made for volunteering

Photo: Amelia is in the pink shirt, surrounded by her colleagues

Made for volunteering

Written by: Amelia Zito

I first began volunteering at Staten Island University Hospital on March 26, 1993. I decided to volunteer at the hospital because I retired and wanted to give back to my community and to the place that provided my family care for many years. I also wanted to volunteer in order to keep my mind sharp and myself active, and I was very happy to be placed in the Human Resources Department because that was my previous field of work. I had retired from the position of Assistant Treasurer in the Personnel Department of Standard Charter Bank in New York City where I had responsibility for disability, pension, and all aspects of payroll.

When I first began volunteering, I assisted the recruiters with a variety of tasks and soon felt like part of the family. This is one of the reasons why I remained in HR all these years – I was never made to feel like a volunteer, but rather a valuable member of their team and family, which I still feel today, almost 24 years later. I still assist the recruiters and some of my tasks involve typing all the form letters and envelopes sent to internals informing them that they were not chosen for a transfer, making copies, filing, creating and labeling new binders at the beginning of each year for various recruitment forms, and boxing up previous year’s recruitment forms and files for storage. I also type up a report at the end of each year which lists the months, amounts, and total of internal form letters sent out. When needed, I volunteer in other areas such as HR training, where I help put together the folders for New Hire Orientation. My favorite volunteer memories are of the long-standing and close friendships I have developed with certain members of the HR staff and the special recognition I received for my Staten Island University Hospital Volunteer Service – namely the President’s Call To Service Award in 2008 and The Staten Island Inter-Agency Council on Aging Award in 2013. Both of these awards highlight my integrity, responsibility, and character of my personality.

My years here have been interesting and fruitful. I have learned much from the Human Resources Team and believe they learned much from me and my experiences. I encourage anyone who wishes to be a part of this amazing team to look up volunteer opportunities, because they will treat you like family.

« Return to Blog

Our dedication to employee and patient safety in action


Our dedication to employee and patient safety in action

Coming together to serve others, that’s what we do here at Northwell Health. And when it comes to protecting our patients, communities and employees, we do everything in our power to do so. Our Administration and Security teams over at North Shore University Hospital have proven just that.

At the end of 2016, the Security team at NSUH knew that they wanted to implement a few changes to make their campus safer. “At any moment of the day, anyone could come onto our campus and walk right into the hospital. With recent events throughout the United States, we wanted to ensure the safety of our patients, their families, and our employees,” said John Ferrigno, Director of Security.  On average, over 900 people per hour were entering the hospital through the Main Lobby and they wanted to be able to monitor who was coming in, and for what reason. Que the idea for an employee entrance, where employees would have to scan their ID’s in order to access the building. Que a visitor check-in process and optical barriers to ensure those visiting were there for the right reasons.

“We didn’t want any former employees to have access to our building and we didn’t want to have anyone who wanted to cause harm to others to be able to walk in.”  John Ferrigno, Director of Security

The Security team came together and reached out to employees throughout each unit, department and floor to see if they wanted to become a part of their council. At these meetings, the 50 employees who made up the Employee Security Advisory Council worked together to create a plan – this was their timeline:

  • October 1, 2016: Locked exterior entrances
  • November 6, 2016: Officers stationed at Visitor Entrances to encourage employees to display ID badges
  • November 15, 2016: Developed and met with Employee Security Advisory Council
  • April 20, 2017: Launched the Employee Entrance
  • June 22, 2017: Visitor Check In Policy began  – optical barriers installed but inactive
  • July 20, 2017: Optical Barriers activated at Visitor Entrances

“When we reached out to employees to become a part of the council they were extremely eager to join. They continuously brought up great ideas and pushed us to think differently. We realized that this was a big concern of theirs and we loved working with each one of them.” Derek Anderson, Associate Executive Director, Hospital Operations

Throughout this process, NSUH has grown their security team from 67 officers to 90 officers and has partnered with Nassau County Police to ensure they had the best security precautions in place. Hour-long trainings were held by Nassau County’s Chief of Patrols who taught employees how to protect themselves in case of an active shooting. This incredible partnership has allowed NSUH employees to feel safe and ready in case of an emergency.

With this new partnership, the support of senior leadership and the excitement of our employees, we know the new employee entrance is here to stay.

“We don’t budge with the new system – no matter what your role is within the health system, or who you are coming to see, you are following the new rules.” John Ferrigno, Director of Security

« Return to Blog

Radiologic Technologists – the difference they make at Northwell Health

radiation technology

Photo: Members of our Radiology team at the 2016 Northwell Health Walk

Radiologic Technologists – the difference they make at Northwell Health

Since Wilhelm Conrad Roentgen’s discovery of the x-ray in 1895, the field of imaging technology has advanced from a chance scientific discovery during a lab experiment in Germany into an integral part of every patient’s management of care around the world, and across Northwell Health.

“Radiology technologists make a difference throughout our health system by providing physicians with images that enables them to treat or diagnose a disease. Over 230,000 studies are performed by imaging technologies in the department of radiology at LIJ alone. It is safe to say that radiology technologists are the eyes of medicine.” Andreas Nicou, Senior Administrative Director, Department of Radiology, Long Island Jewish Medical Center

The Imaging Service Line at Northwell Health prides itself on being able to provide prompt and accurate subspecialty imaging and interpretations of images acquired on the most technologically advanced imaging equipment, in a safe and comfortable environment. We offer our patients convenience and easy access to our imaging facilities 7 days a week, throughout the Northwell catchment area. Our highly skilled, licensed, registered, and certified Imaging Technologists make all the difference when it comes to delivering the optimal patient imaging experience and obtaining the highest quality images possible, leading to prompt diagnosis and follow up care.

“Our imaging technologists are “Truly Ambitious” in their pursuit for continuous learning and advancement of both the field of imaging and their personal career development and growth. Our academic program affiliations offer an advanced teaching environment which allows our new recruits entry level opportunities at Northwell Health, as well as additional upward mobility opportunities and career ladders for existing team members.” Jim Henglein, Senior Director, Support Services, North Shore University Hospital

Imaging Technologists at Northwell Health have career opportunities in diverse modality areas which include X-ray, MRI, CT, Special Procedures, Cardiac Catheterization, Nuclear Medicine, Ultrasound and Peripheral Vascular, and Radiation Medicine technologists.

“Our technologists are truly ambitious because they never let the increasing demands of the field or the never ending advancement of radiology technology hold them back. They are resilient and always manage to adapt to the changes and thrive in order to provide our patients with the quality care they deserve.” Andreas Nicou, Senior Administrative Director, Department of Radiology, Long Island Jewish Medical Center

Our state of the art imaging environment includes an advanced and integrated Picture Archival Communication System, the most advanced clinical & research MR imaging magnets available, the lowest dose CT scanners available on the market, Ultrasound with 3D imaging capabilities, PET and SPECT CT, and the most advanced Imaging for Women’s Health and Breast Imaging including the most current digital platforms for Tomosynthesis.

“Our goal is to attract highly skilled imaging professionals in order to complement our existing imaging team, and offer them career growth opportunities in a very exciting and challenging environment. Each year during the first full week of November we celebrate National Radiology Technology Week by honoring and recognizing all Imaging Technologists for their commitment towards providing the highest level of diagnostic imaging and imaging guidance for our physicians to diagnose and treat diseases. We thank them for their support, teamwork, and dedication to their profession and to our patients they provided during the past year by holding week long activities including breakfasts, lunches, dinners, and other social activities.” John J. Aloisio, Assistant Vice President, Imaging Service Line

« Return to Blog

What is a Genetic Counselor?


Photo: Members of our genetic counseling team in the Northwell Division of Genetics & Genomics

What is a Genetic Counselor?

What it is.

According to the National Society of Genetic Counselors genetic counselors: “have advanced training in medical genetics and counseling to guide and support patients seeking more information about how inherited diseases and conditions might affect them or their families, and to interpret test results.”

How to become one.

Genetic counselors (GCs) have master’s degrees from one of 30 programs across the country. Applicants generally have a science or psychology background, but they can come from any field. Other valuable experiences include working with people with disabilities, crisis counseling, laboratory work, and shadowing genetic counselors. GCs are accredited through an examination offered by the American Board of Genetic Counseling. Genetic counseling programs are also becoming more common around the world.

Why our employees became one.

“My undergraduate degree and first 20 years of work experience were in theater lighting. Like many GCs, the field was a career change for me. Several personal experiences over the years had sent me to GCs, and I was always impressed at how much they seemed to love their work. Now I am proud to count myself among them.” Michele Disco, Senior Genetic Counselor

“I found out about the profession during high school and during my undergraduate degree, found myself more and more attracted to the science of genetics, but basic science lab work was not for me. When I got the chance to shadow within a genetic counseling clinic was the moment I made the commitment that that was what I wanted to do. I transitioned into a genetic counseling graduate program immediately after my undergraduate degree and now here I am!” Amber Gamma, Genetic Counselor

Why you’ll love it.

“I love supporting families in learning more about genetics and their health, listening to their stories, and guiding them in their decisions. Sometimes the scientific information can help dispel fears about conditions running in the family; other times I need strong counseling skills to compassionately convey difficult news. Constantly staying informed about the rapidly changing field of genetics means that I am always learning. I am also fortunate to teach genetic counseling students, and to give educational presentations, both ways to learn more myself.” Michele Disco, Senior Genetic Counselor

“My favorite part of this field is the blending of education, human connection and science. Genetics is becoming increasingly more important in the field of medicine and being on the forefront of that innovation is incredibly exciting, but being able to translate it to everyday patient care and how the information affects these people and their families is where the real reward lies for me. Through an emphasis on strong patient relationships via empathy and advocacy, I find that not only am I always on a journey of learning to stay abreast of new scientific developments within the field, but I’m also on a journey of learning about my patients, what’s most important to them and how we can use this information to empower them in their healthcare and reproductive choices.” Amber Gamma, Genetic Counselor

What your role will be.

At Northwell, genetic counselors see prenatal, pediatric, and adult patients. For example, prenatal genetic counselors work with expecting couples interested in knowing more about their baby’s health and pediatric counselors work with children. Cancer genetic counselors at the Northwell Cancer Institute and the recently launched, multidisciplinary Northwell Center for Cancer Prevention and Wellness work with patients and families concerned about a family history of cancer, or who have cancer themselves.

We are also integrated into many Northwell Health departments and programs, including cardiology, hemophilia and sickle cell disease, pediatric hematology/oncology, reproductive endocrinology/fertility, and the Craniofacial, Marfan’s, and Neurofibromatosis Clinics, among others. Our role is continually expanding. Part of our expansion within the health system means increasing our close collaboration with physicians, advanced care practitioners, nutritionists, social workers, and other health care professionals, and partnering with them to provide patients with the highest level of compassionate care. We also serve as mentors for prospective and current genetic counseling master’s students completing their clinical rotations at Northwell, and are involved in research initiatives through the Feinstein Institute for Medical Research.

« Return to Blog

Looking for the perfect career destination? You’ll wish you were here!

Peconic Bay

Looking for the perfect career destination? You’ll wish you were here!

Get ready to pack your bags – or at least your resume. Here are ten great reasons for making the move and joining us at Peconic Bay Medical Center (PBMC).

#1 – Big hospital advantages. Small hospital feel.

We’re a 182-bed acute-care hospital and designated stroke center, and though we’re a regional medical center, we have a strong community focus. Our working environment is close-knit and teammates are more like family.

#2 – A community that will embrace you.

Peconic Bay Medical Center is the area’s trusted source for quality care. We have employees who were actually born here and grew up in the community. But no matter where you’re from, this is a place where you’ll be immediately welcomed. That means you’ll be able to offer a full continuum of care to your friends and neighbors.

“I became a nurse because I wanted to make a difference in people’s lives. I was lucky enough to be able to do that for the people who mean the most to me, right here where I grew up. But even if you weren’t born here, you’ll be able to enjoy that connection to your work through patients and staff .”

 –Cindy Anderson, RN, Assistant Nurse Manager

#3 – We’re going somewhere fast.

We never settle and are always moving forward. Our award-winning Kanas Center for Advanced Surgery is home to the da Vinci Surgical Robotics Program. PBMC also features Centers of Excellence in Bariatrics and Joint Replacement and is a recipient of the prestigious Joint Commission Gold Seal of Approval for Total Joint Replacement for Hip and Knee.

“Nursing care is exceptional. Everything we do is focused on patient care. We’re never complacent, it’s never business as usual.”

 –Bruce Lavelle, RN

#4 – Getting here is half the fun.

As beautiful as our location is, the commute here makes it even more attractive. It’s an easy and peaceful commute, through picturesque countryside.

“Eastern Long Island is kind of like another world – but one you don’t have to go too far to reach.”

 –Amy Loeb, Chief Nursing Officer

#5 – Technology to write home about.

When it comes to our clinical capabilities, we refuse to compromise. This includes a brand new, state-of-the-art cardiac cath lab and electrophysiology lab, advanced OR robotics and innovative technology throughout.

“We have the latest equipment. Things we’d have to transfer patients for in the past, we get to help them right here and now. We don’t lose critical time.”

 –Bruce Lavelle, RN

#6 – A nice place to visit. An even better place to live.

Although it’s just a short trip to the energy and excitement of New York City, the serene beauty of eastern Long Island makes you feel as if you’re a million miles away, except there’s plenty to do. Enjoy a relaxing day among vineyards and wineries. Explore unique boutiques and shops. Sample delicious cuisine at one of the wonderful bistros and restaurants. Or just relax as you take in the sites

Most of my life I’ve been a Long Islander, it’s a wonderful area – world class beaches, culture, fine arts, great climate.”

 –Bruce Lavelle, RN

#7 – Never a dull moment.

With approximately 30,000 emergency visits each year, we have the busiest ED on the east end of Long Island. This translates into a dynamic and fast-paced environment in all of the areas of our hospital.

#8 – Happy employees.

At Peconic Bay Medical Center, we promote an environment where our people are valued, their skills are advanced, their knowledge is expanded and their ideas are respected. This keeps us inspired, involved and engaged. Our long-term satisfaction proves it!

#9 – You learn something new every day!

Continual professional development is a priority for us. We have a “Back 2 School” program where the hospital supports cohorts of nurses going back to school. We also offer a wide variety of educational resources, including the most advanced simulation center on Long Island.

#10 – It’s the place to grow!

As you can see, there are a lot of reasons to join Peconic Bay Medical Center. But the best one is that we’re just getting started with plans to grow our beautiful facilities and expand our capabilities. Right now, we’ve got great nursing opportunities to join us in these areas:

Need even more reasons to join us at Peconic Bay Medical Center? Find out more.

« Return to Blog

Our people have spoken – they think our CEO is the best!

Our people have spoken – they think our CEO is the best!

Our people have spoken – they think our CEO is the best!

Congratulations to Michael Dowling on being named among the top 100 CEOs by Glassdoor

As employees of Northwell Health, we’ve always known it. But now, the rest of the world knows that our CEO, Michael J. Dowling is one of the best CEOs of 2017! Based on our employees’ feedback, he has just been ranked among the top large U.S. company CEOs in the 2017 Glassdoor® Employees’ Choice Awards. In fact, he’s the fourth highest ranked health care CEO! It’s no surprise. Because when it comes to building a world-renowned health system, Mr. Dowling is made for this.

“I’m honored to be recognized for my leadership by Northwell employees – my colleagues. The truth is employees at every level are truly the lifeblood of our health system,” said Mr. Dowling. “Our health care professionals and the support teams that treat our patients at the most-vulnerable times of their lives require not only expert clinical skills but compassion as well.”

Glassdoor is one of the world’s largest and fastest growing job sites. Its annual report highlights the Highest Rated CEOs throughout North America. Mr. Dowling’s 91% employee approval ratings are showing the world what we already know: his commitment and passion to our mission. This is a place where we are all empowered and engaged to go further, to challenge the state of health care and to deliver the highest quality care possible. As we passionately live out this vision, we’re delivering significant results. Our nurses’ engagement and satisfaction scores are the highest in New York City.

We congratulate Mr. Dowling on this prestigious honor and thank him for making Northwell Health such an incredible place to work. This award is also proof that our highest level of leadership delivers the kind of outstanding performance we expect of all our employees. Are you made for an employer that expects your best and helps you achieve it? Then you might be made for this.

Additional details on the results of the Glassdoor survey can be found here.

« Return to Blog

The next chapter in health care.


The next chapter in health care.

It’s becoming a summer tradition we’re very proud of at Northwell Health: Welcoming the newest talented college juniors who make up the largest class yet in our 8-week Healthcare Management Program (HMP).

This year’s program is going to be massive. We had 675 applications from college students all around the country, up from 516 in 2016, and we chose the 26 students who were ready for the challenge of their lives. We also have 15 Northwell Health hospitals and departments participating in the program, up from 10 last year.

This year’s interns come from as far away as California, Texas, and Utah, connecting the world of health care in the concrete jungle. And while they’ll spend their summer in hot, humid and slightly magical New York City and Long Island, they’ll get a real-life educational experience that you just can’t get in a classroom setting.

Our interns were made for this.

We don’t mess around at orientation — and this isn’t a place for paper pushers. This is a place for people who were made for challenges. Our interns set goals to accomplish before summer’s end, and they’ll get the opportunity to prove to themselves, and their mentors, that they were up to the challenge.

They’ll experience what it means to run a world renowned health care system. Bringing someone coffee isn’t part of the job description, though at times, they might wish for an IV of it themselves. They’ll get to know us intimately and they’ll discover themselves in the process.

And this is only the beginning of their Northwell Health experience. The internship is the perfect stepping-stone to our Management Associate Program (MAP), which is a full time position after graduation. The MAP gives grads a holistic understanding of the business of health care, as well as our overall mission.

It’s also one more way students can grow with us and show how they were made for this.

To help them get started, we put together some advice from our mentors:

Push boundaries. “Embrace new opportunities – even when (especially when) you are out of your comfort zone. That’s when you learn the most about yourself,” – Jenna Tevere, Administrative Director, Emergency Medicine & Surgery, North Shore University Hospital.

Ask for help. “When you start a new project, always make sure you understand what exactly you have been asked to do. If you are at all confused, clarify before starting. It’s better to be honest and ask questions than spin your wheels.” – Ariel Hayes, Sr. Administrative Director, Northwell Health Solutions

Learn from the best. “It is very important to build relationships early on when starting a role in a new department or organization. Success is a team effort and you can learn from everyone, from staff level to executive leadership.” – Gregory Bennett, Sr. Director, Strategic Planning & Business Development, Northwell Health Solutions

It’ll be a summer to remember, and one that will push our interns to a new level of performance and success. It won’t come without long days, hard nights and new challenges.

But hard work in pursuit of a dream is always worth it.

norw-brightgreen-notch Interested in joining our team? Explore our opportunities for students today.

« Return to Blog

Getting your foot in the door could be the next big step in your career!

Northwell Health Header

Getting your foot in the door could be the next big step in your career!

When you’re looking for the ideal place to build a great career, you’ve got a lot of questions. How do I know this is the right culture for me? How can I show the right employer everything I have to offer? How do I even get started and get my foot in the door of a great organization?

FlexStaff has the answers.

The FlexStaff Difference.

“Working as a temp employee with FlexStaff is a unique opportunity to test drive a job. While the site is trying you out, you are also seeing if a particular site or department is the right fit for you.”–Carolyn Doyle, FlexStaff AVP

FlexStaff, our temporary staffing agency, provides clerical and nursing support to Northwell Health. Since Northwell Health is the largest health system in New York, you can image there are a lot of great opportunities. The big advantage of FlexStaff is that it gives you the chance to take on a great temporary role – or a series of roles – within Northwell Health and potentially leverage them into a great career.

The role you can play.

With an organization as large and complex as Northwell Health, there are nearly limitless ways for you to contribute to our success in a temporary role as you enjoy unequaled variety, flexibility and the possibility to move into full-time employment.

  • Nursing – Through FlexStaff Private Duty, LPNs and CNAs have the opportunity to provide patients with a higher level of personalized care in the hospital with 1:1 care. We offer a unique opportunity for our internal Northwell Health nurses to take on additional shifts and earn extra money through FlexStaff moonlighting.
  • Clerical – FlexStaff Core offers a wide variety of opportunities for clerical and other professionals, including, Medical Assistants/Medical Office Assistants, Front Desk, Practice Secretary Associates, Clerks, Phlebotomists, Executive Assistants, Admin Support, Billers and more.

The beginning of a great relationship.

It’s a good opportunity to get your foot in the door of the health system. Just because you start as a temp, you’re not any lower or higher than your coworkers and you get to be at the forefront of a new full-time opportunity.” –Aaron Weeks, Pre-Boarding Rep and FlexStaff temp to full hire employee

Working with FlexStaff gives you the chance to contribute to the success of one of the nation’s largest and most respected health systems. With a comprehensive orientation as well as online and classroom training (depending on position), you’ll be able to contribute right away as you let your abilities shine. This will put you in the best possible position for advancing into a full-time, permanent position. On average, six temporary FlexStaff employees become full-time Northwell Health employees each and every week.

Take that first step by exploring all that FlexStaff has to offer.

Learn more here.