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From the Cancer Institute to a Tertiary Hospital: My Internship Experience

Northwell Health

From the Cancer Institute to a tertiary hospital – my internship experience

Written by: Alexa Bernardini, 2016 & 2017 HMP Intern

If it had not been for the Office of Undergraduate Biology at my university, I would have never been exposed to the opportunity to apply for Northwell Health’s Healthcare Management Program (HMP). After visiting the office to discuss career opportunities that would combine my passions for the biological sciences and business, a student advisor raved about her experience working for Northwell Health and mentioned I should look into the HMP program. As a sophomore, it was rare to find an internship opportunity that delved into the world of healthcare administration and enabled me to work with so many different departments throughout the health system.

I started my Northwell Health journey at Monter Cancer Center, where I was able to gather resources to build an internal website for Cancer Institute members across all sites. By leading this project, I interacted with many departments such as finance and operations, cancer research, and academic affairs among many others. One of my favorite parts about this project was being able to meet leaders throughout the facility who graciously welcomed me to the team and were happy to answer all of my questions to further my learning and engagement. Our goal was to develop the Cancer Institute as a unified and prominent entity for cancer treatment, research, and education. The first step to achieving this goal was having a place for all Cancer Institute employees to access to information regarding clinical trials, Continuing Medical Education events, cancer conferences, and community outreach initiatives. When my internship ended, I still followed up regarding the progress of my project, and loved knowing that I added value throughout my time at Monter Cancer Center.

Upon reaching my junior year of college, I was able to apply what I had learned at Northwell Health to my courses and campus organizations. As I reflected on what I had learned during my internship, I knew I wanted to return to Northwell Health the next summer at a different site to absorb even more information from a different perspective. Fortunately, I was given the opportunity to once again join the HMP program, where I am currently spending my summer in the hospital operations department of Long Island Jewish Medical Center. I have learned that I enjoy working in both atmospheres, LIJ as a large tertiary hospital and Monter Cancer Center as a smaller, outpatient cancer treatment facility. Something I love about the HMP program is that there are so many different sites throughout the health system that participate in the program, and I can hear about other interns’ experiences who are placed at different locations. While at LIJ Medical Center, our team has been collaborating with the team at North Shore University Hospital to work on a hypothetical business case regarding the Pre-Surgical Testing (PST) care model. Our goal was to design an off-site location that combined two of the region’s existing centers. This theoretical project has been a great learning experience to identify what goals a project of this size would want to accomplish, such as the desire to maximize operational efficiencies, standardize procedures, and ultimately create a more positive patient experience. We took the time to plan, shadow their processes on-site, and combine the best practices of both PST locations to create a care model that features an ideal blueprint of the new space, taking into account estimated patient volume and length of stay.

After spending two consecutive summers as part of the Northwell team, I have learned that working in healthcare administration across sites has the common theme of integrating departments and unifying their workflow processes and workplace culture.

Update: Alexa has been offered and accepted a full-time position once she graduates from Cornell University in May.

Submit your resume to become a Summer Associate in the 2018 Healthcare Management Program Internship.

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Experiencing health care through the Healthcare Management Program Internship

Northwell Health

Experiencing health care through the Healthcare Management Program Internship

Written by: Ketrah Mugambe

When I first started my summer internship at Northwell Health in the Healthcare Management Program, I thought I had a sound idea of what I wanted to do in my career. Being a science major, it made perfect sense to want to pursue healthcare from a clinical standpoint. I had no idea of what an administrative job in health care could offer. I figured – why not go against the grain a bit? Why not see what else is out there?

So I spent eight weeks with a little yellow notepad and a ballpoint pen, trying to absorb every aspect of health care management I would encounter. From finance to operations to data analytics, my learning curve was intense. My projects were new and overwhelming. And unfortunately for me, my pure science course load in undergrad proved to be absolutely zero help.

Every day in the office was different, and the variety of projects that I had was a true testament to that. To name only a couple, I was tasked to give suggestions of improvements to an oncology lab based on my observations, as well as to create an internal employee survey measuring employee satisfaction and engagement. I was working with real-time data, and important information that was of great use to my preceptors. It was a bit intimidating, determining the best way to utilize it all.

What motivated me, though, was the trust my preceptors had in me to get the job done, despite me being an intern with so much to learn. Throughout each of my projects, I was expected to know exactly what was expected of me, but to also know what my limits were and when to ask for help. I was called on to report back the results I found, making me feel like an integral part of the discussions that took place in that second-floor conference room. And most importantly, I was held accountable for ensuring that my output was my absolute best effort. Each day brought a different challenge, but I had the guidance and the support I needed to meet each one.

So while I came into my internship not really knowing what to expect, I can happily say that this summer turned out to be an incredibly rewarding experience for me. I not only learned a lot about Northwell, and their commitment to their patients and employees, but I also learned a lot about myself, and about what my capabilities are. This summer I had the great opportunity to be a part of a team, a team that needed me just as much as I needed them.

For those of you wondering where I stand in terms of my career plans now, the administrative side of healthcare has definitely caught my eye. The hustle and bustle that occurs behind the scenes, and not on a care facility’s main floors is an experience like no other. But overall, I have come to learn that there is definitely a career for me in healthcare, regardless of what path I will ultimately decide to take.

Submit your resume to become a Summer Associate in the 2018 Healthcare Management Program Internship.

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My journey in the Healthcare Management Program Internship

Northwell Health

My journey in the Healthcare Management Program Internship

Written by: Jimmy Yoder, 2017 HMP Intern

I got the call I would be working in the Big Apple this summer in the middle of my finance class. Filled with excitement, I was practically squirming the rest of class. Needless to say, I didn’t do too well on the quiz that day. Four months later, I was on the way to my dream city for the summer to work at Northwell Health in the Cardiothoracic Surgery and Cardiology Service Line.

I’ve always had this obsession with living in a big city. Maybe it’s because I grew up in a boring suburb or maybe I just love breathing sub-par air. Regardless, I was made for New York. Northwell Health was the perfect internship for me. However, Healthcare Administration hasn’t always been my path. The majority of college was spent preparing for medical school. This let me dip my toes in the water and see if this is the right choice for me.

Day 1 at North Shore University Hospital rolls around and it was a whirlwind. For starters, my boss LOVES the stairs and my body does not love the stairs. The campus was and still is, so incredible. Almost a tiny city filled with thousands of employees and patients surrounded by world-class healthcare. From the get-go we had assignments. Whether it was data analytics, operations or marketing, we were pushed out of our comfort zone. I literally spent a week staring at excel trying to figure out that beast. The panic of not knowing a single thing about what I was doing began to hit. I sat down with one of the Management Associate Program associates and she told me you’re not growing if you’re comfortable. So I kept on trucking and utilized all the people around me. We were given work that actually means something and can benefit the service line, which not a lot of interns at other companies can say.

My Northwell Health experience has been one for the books. Aside from learning perhaps more information than I have in the classroom, the other interns have pushed the experience from great to incredible. A group of us, the out of state “commuters”, have gotten so close. From after work dinner, Broadway shows, happy hour and so much more, we became closer than ever. I think that is going to be the hardest part, going back to our respective universities and not seeing each other for an absurd amount of time. You know us millennials though; we will stay in touch through one of our 20 social media platforms. Lastly, I am so thankful I had such supportive preceptors pushing me to grow and challenging me, but most importantly helping me learn.

Whether my journey with Northwell Health continues or I end up someplace else, I’ll look back and know I was Made for this.

Update: Jimmy has been offered and accepted a full-time position at Northwell Health after he graduates from the University of Texas in May.

Submit your resume to become a Summer Associate in the 2018 Healthcare Management Program Internship.

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We’re made for taking on challenges with innovative solutions.

Northwell Health

We’re made for taking on challenges with innovative solutions.

The health care industry is going through its most dramatic change in history. Because caring runs through everything we do, we strive to stay a step ahead in defining the way care is delivered in these constantly changing times. When you combine this changing industry landscape with a critical shortage of nurses and other skilled clinical professionals, STEM (Science, Technology, Engineering, Math) education takes on a new and urgent priority.

We’re excited to be able to do our part to make a difference. Led by Cheryl Davidson, our Senior Director of Workforce Readiness, we’ve put a number of innovative STEM-focused initiatives in place. And our efforts are being recognized: we were just named a 2017-2018 STEM-Approved Employer by STEM Jobs. Here’s how we earned it.

Engaging students through STEM education.

For our current employees looking to shift their career priorities into the STEM world, we offer fellowships that enable them to learn and grow the skills and knowledge they need for these critical roles. Employees currently in STEM-related careers are also able to promote the importance of STEM education through our SPARK! Challenge. This year, we had employees from 53 Northwell Health departments contribute their time and expertise to the Challenge. Working closely with 700 local high school students they helped immerse these students in key positions throughout Northwell Health. Students then prepare presentations to share what they learned. The benefits are twofold. Students gain a greater appreciation for the wide range of opportunities within STEM fields while igniting a passion for taking on the educational challenges that will propel them forward in this exciting area. At the same time, our employees learn more about different professional areas they may not have thought about before.

Connecting classrooms to careers.

We’re proud to partner with Brookhaven National Laboratory to lead the Long Island STEM Hub, part of a national network of hubs promoting STEM careers. We pair industry partners with colleges and high schools to create pipelines for these high-growth fields, particularly in health care. Activities include:

  • Hosting annual forums – We bring healthcare providers together to speak on key topics (nursing, informatics, etc.) with the goal of encouraging students to pursue STEM education and careers. This creates a pool of candidates to benefit the entire healthcare industry.
  • Health Care Industry Council – We have established this council as a way for industry and education to share their respective needs and current trends so that they can develop strategies for mutually satisfying these needs.
  • Teacher Professional Development Day – These special events connect teachers with businesses to help these educators better plan and develop curricula that will prepare students for tomorrow’s STEM careers.

Advancing the underrepresented through STEM excellence.

We focus on diversity and inclusion, working with veterans, people with disabilities and others who may face unique challenges within the workplace. Since STEM-related careers are the fastest growing and most in-demand area of our economy, STEM education can provide a hand up to those in need. Our work in this area includes:

  • Strive – This organization prepares students and those returning to the workforce with additional assistance as well as opportunities to join FlexStaff, our in-house temporary agency.
  • Medical Office Assisting Program – We provide learning, assistance with certification and temporary opportunities as a way for people to get a foot in the door of a great career in health care.
  • Career Academy – We work to foster excellence in the “three Rs”:
    • Rigor – Aligning high school standards to college and workplace expectations
    • Relevance and Learning – Advancing education through real-life industry examples
    • Relationships – Fostering interaction with lecturers, webinars, internships and more

If you’re passionate about advancing STEM education and think you’re made for an organization that is truly innovative and committed to going beyond the ordinary to advance health care, we’d love to hear from you.

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Healthcare Management Program Interns Take On NYC

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Healthcare Management Program Interns Take On NYC

At Northwell Health it’s not a normal 9-5, so that’s why we gave our 26 Healthcare Management Program (HMP) interns an opportunity to take a break from their day-to-day work and projects, and experience New York City through an educational experience with a team building and critical thinking twist.

NYC-city-hall-HMPFirst, they started at City Hall with a tour exploring New York City’s culture since over 50% of our HMP interns live outside New York State. What better way to experience that than starting from the beginning with George Washington?

After the tour, they sat down with Deborah Brown, Chief Health Strategy and Innovation Officer for the NYC Office of the Deputy Mayor for Health and Human Services to talk about the ever-changing landscape of health care and how the government is helping to cultivate plans for value-based care and population health, insurance reimbursement and more. Ms. Brown also shared her career journey in law that led to her current role in the governor’s office and opened the floor for a Q&A session with the interns.

With a quick trip on the subway, our interns went to Lenox Health Greenwich Village (LHGV), Northwell Health’s free-standing emergency department, which is a division of Lenox Hill Hospital. Receiving a personalized tour from Alex Hellinger, Executive Director at LHGV, the interns were provided an overview of the history of health care delivery in this community and the successes and challenges faced by Northwell Health over the last several years. They also were given a preview of the new operating room suites and physician offices currently being built at the site.

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Last activity of the day, a surprise scavenger hunt in Greenwich Village park. Each team had to find a way to take unique pictures working together, thinking creatively, how to solve the tasks at hand. From getting a tattoo (not a real one.. or maybe?), treating someone in uniform with respect to somehow doubling your team size, the teams put their heads together to solve the mission at hand. The scavenger hunt reinforced Northwell Health’s company values of Truly Compassionate, Truly Innovative, Truly Ambitious, Truly Together and Truly Ourselves. One team came out victorious, receiving the most points for their creative pictures and earned gold medals for their triumph.

Although this was a fun day, these 26 individuals are hard at work at over 12 hospitals and service lines, taking on projects like reviewing financials for new hospital units, determining the most effective way to reduce readmission rates in population health, researching new tools in telehealth to implement, preparing for our annual philanthropy Foundation concert and more. The day after their teambuilding session, they were back to work where some of the HMP interns had the opportunity to take a selfie with our President and CEO, Michael J. Dowling during a session with Senator Elaine Phillips where she thanked thank our nurses for all they do in delivering care and to present Maureen White, chief nursing executive, with a state proclamation.

Does this sound like something you’re made for? Learn more and sign up for notifications about next summer’s program here.

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The next chapter in health care.

HMPIntern_BlogHeader

The next chapter in health care.

It’s becoming a summer tradition we’re very proud of at Northwell Health: Welcoming the newest talented college juniors who make up the largest class yet in our 8-week Healthcare Management Program (HMP).

This year’s program is going to be massive. We had 675 applications from college students all around the country, up from 516 in 2016, and we chose the 26 students who were ready for the challenge of their lives. We also have 15 Northwell Health hospitals and departments participating in the program, up from 10 last year.

This year’s interns come from as far away as California, Texas, and Utah, connecting the world of health care in the concrete jungle. And while they’ll spend their summer in hot, humid and slightly magical New York City and Long Island, they’ll get a real-life educational experience that you just can’t get in a classroom setting.

Our interns were made for this.

We don’t mess around at orientation — and this isn’t a place for paper pushers. This is a place for people who were made for challenges. Our interns set goals to accomplish before summer’s end, and they’ll get the opportunity to prove to themselves, and their mentors, that they were up to the challenge.

They’ll experience what it means to run a world renowned health care system. Bringing someone coffee isn’t part of the job description, though at times, they might wish for an IV of it themselves. They’ll get to know us intimately and they’ll discover themselves in the process.

And this is only the beginning of their Northwell Health experience. The internship is the perfect stepping-stone to our Management Associate Program (MAP), which is a full time position after graduation. The MAP gives grads a holistic understanding of the business of health care, as well as our overall mission.

It’s also one more way students can grow with us and show how they were made for this.

To help them get started, we put together some advice from our mentors:

Push boundaries. “Embrace new opportunities – even when (especially when) you are out of your comfort zone. That’s when you learn the most about yourself,” – Jenna Tevere, Administrative Director, Emergency Medicine & Surgery, North Shore University Hospital.

Ask for help. “When you start a new project, always make sure you understand what exactly you have been asked to do. If you are at all confused, clarify before starting. It’s better to be honest and ask questions than spin your wheels.” – Ariel Hayes, Sr. Administrative Director, Northwell Health Solutions

Learn from the best. “It is very important to build relationships early on when starting a role in a new department or organization. Success is a team effort and you can learn from everyone, from staff level to executive leadership.” – Gregory Bennett, Sr. Director, Strategic Planning & Business Development, Northwell Health Solutions

It’ll be a summer to remember, and one that will push our interns to a new level of performance and success. It won’t come without long days, hard nights and new challenges.

But hard work in pursuit of a dream is always worth it.

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Interested in joining our team? Explore our opportunities for students today.

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My year journey as a Healthcare Administrative Fellow

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Photo: From left to right, Fritz is the fifth man on the right.

My year journey as a Healthcare Administrative Fellow

Written by: Fritz-Gerald Lochard

I originally learned about the administrative fellowship program through asking one of my professors, “What are my options after I obtain my MBA”? She directed me to look into administrative fellowships. Upon doing research I discovered many different hospitals and health systems within the region that offered this unique program. The one that caught my attention was Northwell Health because I was an employee at Syosset Hospital in the Community Relations department as a Patient Relations Representative and was exposed to the program. I then proceeded to collect the information necessary to apply and ultimately was chosen into the program.

I entered the Administrative Fellowship Program with the goal of absorbing and learning as much as possible. Northwell Health exceeded my expectations and exposed me to many different experiences. I gained a wide range of exposure to health care operations across a large health system. Throughout my rotations, I had regular exposure to strategic, operational and financial challenges throughout the health system. The lessons I learned go far beyond anything I could have possibly learned in the classroom. During my rotations I also received regular access to some of the health systems most influential leaders. The ability to network with countless amounts of leaders and individuals allowed me to build relationships that will continue throughout my career here. Throughout those interactions I learned many unique things about the Health System. The one common theme I received from those interactions is that you do not have to be defined by one passion or career path. We have the ability to be successful in many different paths and this organization has done an amazing job encouraging growth within individuals, helping them tackle new challenges, and supporting them in stepping out of their comfort zones.

Throughout the year I accumulated many memories. Through the fellowship program I was provided with a membership to American College of Healthcare Executives (ACHE) and was able to attend the 2017 ACHE Congress on Healthcare Leadership in Chicago, Illinois. The conference objectives were to develop “the long view” in context of uncertainty and disruption, gain a deeper understanding of the implications of insurance exchanges in particular and health reform in general and identify key components of population health program and the essential steps to build it. That was an amazing experience, but the one memory that really stands out to me is our annual fellowship trip to Washington D.C. Growing up I could have never imagined having the opportunity to visit Capitol Hill and have lunch with Congressmen and meet with White House Correspondents. The Administrative Fellowship at Northwell Health afforded me that opportunity and it was by far one of the greatest memories I was able to create throughout this year.

For many of us entering programs to obtain Master’s in Business Administration, we tend to not realize how broad that degree can be. The fellowship definitely guided me in narrowing down were my interest truly are. Through my rotations I was able to figure out that I have a strong interest within Finance and Human Resources. The next steps for me would be to find the best possible environment that will allow me to continue to grow, learn and sharpen my skillsets within one of those two disciplines. I can honestly say that Northwell Health has provided me with a strong foundation to continue to build my career and equipped me with the tools to become a leader for a very long time.

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Sparking Interest in STEM Careers

Spark

Sparking Interest in STEM Careers!

Earlier this year over 700 junior and senior high school students visited 50+ Northwell Health sites and service lines to learn about STEM careers as part of our 3rd Annual Spark! Challenge created by the Workforce Readiness team. During their visit students were exposed to a diverse set of clinical and non-clinical career opportunities available within the health care industry by hands-on learning “Career Days”. Students were then asked to collaborate with their team to create a career advertisement and a two minute career presentation to showcase at our Awards Ceremony.

“I don’t know how we did it, but we coordinated 8+ teams of students from Bellmore-Merrick JFK to cook a full Thanksgiving Day feast under one hour,” shares North Shore University Hospital’s head chef, Mike Kiley. “Staff from Food & Nutrition coached the students, while pushing their competitive buttons with a holiday cook-off. Not only did the teens have fun, they learned nutritional tips and how to better work as a team.”

Last week students, teachers and Northwell Health employees and executives filled the Cradle of Aviation for the Award Ceremony and over 45 schools presented on their chosen careers from their visit. The day was filled with interactive workshops and activities from various departments that included, 3D bioprinting, a CEMS simulator, Culture of Care workshop, Bioelectronic Medicine, telemedicine, a robotic surgery simulator and more.

As an organization we are always focused on educating our communities at all ages and the Workforce Readiness team does this by innovating  the way we interact with next generation professionals about vast health care careers. “There’s no industry like health care. Besides pursuing a career as a doctor or a nurse, you can also be an engineer, a chef, an accountant, a computer tech, a transporter – well the list goes on,” said President and CEO, Michael Dowling.

Everyone’s a Winner

During the awards ceremony, students and Northwell Health employees received monetary awards and myReward points respectively for 1st, 2nd and 3rd place on their presentation and careers poster. In true form, our President and CEO Michael Dowling tripled the award bucket just moments before the winners were announced.

In total, over $12,000 in prize money went to students from Tottenville High School, Sacred Heart Academy, Valley Central High School and Glen Cove High School for their clarity, enthusiasm, and content in the Presentation Award category. We also awarded over $14,000 in prize money to students from Amityville High School, Baldwin High School, Bellmore-Merrick JFK High School, and Valley Stream Central High School for their creativity in the Poster Award category.

“We have doubled our participation from both students and Northwell Health sites since last year,” says Lauren Pearson, Manager, Workforce Readiness. “What a truly amazing and inspiring day. I am so grateful to work here, doing a job I love, surrounded by amazing people and leadership.”

Promoting STEM Careers

With STEM careers on the rise, educating students early on is a high priority at Northwell Health. One of the many goals throughout the Spark! Challenge is to ignite student’s interest in the STEM careers we have throughout our health system. With each unique site/service line visit, these students received an in-depth look as to the many clinical and non-clinical career paths we have available. Our employees know these students will be our next leaders and want to show them the endless opportunities a career in health care can provide for them, and support them in their journey.

In the words of Michael Dowling, “Never believe you can’t do something. When you get up each day, try, and then perfect that process and move forward again. Don’t be stagnant. Always keep moving. There is no limit to your success.”

 Learn more about our student initiatives.

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We Got a Golden Ticket

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We Got a Golden Ticket

Well actually, 350 nursing students from 21 nursing colleges and universities received a “Golden Ticket” to the 2nd Annual Northwell Health Golden Ticket Nursing Showcase. Previously known as the Student Nursing Dinner, Northwell Health has been connecting thousands of students to our nursing staff and leadership for 9 years – and this year was no different. Kerri Anne Scanlon, Deputy Chief Nurse Executive, Northwell Health & Chief Nursing Officer, North Shore University Hospital said, “Each year we bring together the top 10% of nursing students from the best colleges and universities because we want to hire and train the top talent of tomorrow to help drive our mission forward.”  Scanlon goes on to say that, “We don’t have to do the Showcase to recruit new graduates or nursing students. We do this event to expose the students to the Northwell Health culture, our exemplary nursing programs and have one-on-one time to learn and hear from our service line staff and leadership.”

Students were eager to start the day and by the time we opened our doors at the Crest Hollow Country Club at 7:30am, they were lined up to check-in. Receiving a goodie bag and raffle ticket, students were on their way to start their session. With two sessions – one for juniors and one for seniors nursing students – students were exposed to many facets of Northwell Health’s Externship, Fellowship and new graduate opportunities. Presentations from senior leadership including Northwell Health’s Chief People Officer, Deputy Chief Nurse Executive & Chief Nursing Officer, VP of System Nursing Education, and Senior Vice President & CNO, Maureen White spoke about their experiences, our nursing programs and how anyone at Northwell Health can achieve a career dream with the resources and educational opportunities available to employees. In the junior session 6 previous externs, and in the senior session 10 nurses, spoke about their experience and had Q&A with the audience.  

 Ellen Lorenz, Nursing Fellowships and Recruiting Program Manager said, “The Golden Ticket Showcase is such an amazing event. Students have the unique opportunity to not only hear about our programs but to meet our Nursing Leaders, Educators and Registered Nurses. I am so proud of our team and am delighted to have been part of this special day.”

The sessions concluded with hundreds of Northwell Health employees participating in a Nursing Expo from 6 hospitals including North Shore University Hospital, Long Island Jewish Medical Center, Zucker Hillside Hospital, Staten Island University Hospital, Lenox Hill Hospital, Southside Hospital, and Cohen Children’s Medical Center. We also had 12 different service lines ranging from ED, Perioperative Services, Behavioral Health, to Oncology and Med/Surg, where team members spoke about their facilities and units. Our recruitment team was on-hand to talk about job opportunities as well and give pointers on resume writing. One of the attendees said, “As a current student, it was incredibly exciting to hear about the nursing opportunities [at Northwell Health] and the impact that the system and its professionals have had on the greater community. The event was not only an informative opportunity to learn more about Northwell, but it was also an incredibly well-thought out welcome to those who are most excited to enter the profession.”

The day was filled with endless information, Northwell swag, and way too much food. Our attendees were also able to take a break at our photo booth where they posed with their friends and our employees to create lasting memories.

 

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After 8 hours of fun, the students embarked on their journey’s home, our employees organized the resume’s they received, and we celebrated another successful Golden Ticket Showcase. We are excited that we are able to partner with such great universities and colleges who grow and develop the next generation of nurses – they will be the hands that make a difference, the minds that challenge us, and the hearts that will never stop caring for those in need.

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From Intern to Full Time Employee

briana-blog

From Intern to Full Time Employee at Northwell Health

Written by: Briana O’ Shaughnessy 

Before beginning my journey at Northwell Health, I received a B.S. in Community Health with a Minor in Sociology at SUNY Cortland. After walking at graduation in May, 2016 I began my internship with Northwell Health which was the culminating piece of my degree. The internship I held was very unique and an experience I will be forever grateful for. It was designed as a rotational program and the idea was to expose me to a variety of departments in corporate HR to help me decide where I wanted to focus. Over the course of 12 weeks I had the privilege of working with seven different teams and countless wonderful employees. Not only was the experience eye opening in regards to the career path I wanted to follow, but it was also a wonderful networking opportunity and allowed me to begin fostering productive working relationships. Perhaps the most helpful piece of information I took away was that almost every employee I talked to had one thing in common- their careers have taken many unexpected turns and that few are doing what they originally set out to do after graduating undergrad. These accomplished employees took advantage of  the unique and exciting opportunities provided by Northwell, and were not afraid to go outside of their comfort zone to find what they are passionate about. After hearing this, my fears of being a new grad who doesn’t know “what they want to do” started to disappear. I realized that I had my entire life ahead of me and that I could never possibly predict what opportunities would arise – all I knew for sure was that Northwell Health was the place that would provide me with them. 

One week before the completion of my internship on August 9th, I was offered a position through FlexStaff, Northwell Health’s internal temporary staffing agency. I was thrilled. Although this was not a permanent position, it was a foot in the door at the company I wanted to build a career with. I was hired as an Administrative Support Associate with the Workforce Readiness team. This team creates a pipeline for Talent and prepares our future workforce for healthcare careers. This is done through countless events and programs designed to introduce certain populations, such as students and veterans, to the countless career opportunities in healthcare that Northwell Health has to offer. After one day of spending time with this team during my internship I knew it was a perfect fit. The people could not have been more welcoming and I knew I wanted to be a part of the incredible work done here. Fortunately, three months after accepting the FlexStaff position, I was offered a full-time position as a Coordinator. I was so happy I would get to officially be a part of this team, and most of all I was so excited that I could continue the work I felt so strongly about and watch different programs and projects grow and develop.

I was quickly drawn to the work done with high school students. I have always had a passion for educating our country’s youth and this seemed like the perfect opportunity. The Spark! Challenge and Medical Marvels are two programs in particular that aim to introduce students to careers in healthcare that they otherwise may not learn about in school. These programs force the students to think critically and explore the many facets of healthcare. Another ongoing project I am involved with is college recruiting. This is an area I never thought I would be a part of, but am very happy that I am. My main goal here is to partner with universities to introduce them to open careers at Northwell Health.  I work with professors and career centers to link eligible students and alumni with our health system and explore opportunities that can benefit both them and us. This may be done by simply sending out a job description or setting up different events on campus or at one of our sites. Perhaps the most exciting part of my job is that our team is diverse in the populations we serve giving me a chance to learn something new every day on a variety of people. One day I could be working with college students, while another I could be assisting our Veteran Specialist with the veteran population, another day calling candidates to set up interviews for our elite nurse fellowships.

As a new grad I was extremely nervous to begin my journey outside of the classroom, however, to my pleasant surprise it has been wonderful. Northwell Health has welcomed me with open arms and in my seven months here has presented me with two outstanding opportunities. I am excited to see what else my journey has in store.

Picture: Briana is in the front left of the picture with the Center for Workforce Readiness Team that focuses on the communication with students in high school and college as well as nursing externships, fellowships and Veteran relations.