Students: Find your future at Northwell Health as an Information Technology Intern!
At Northwell Health, you have the opportunity to use Information Technology (IT) to make a positive impact on the lives of others. That’s because our progressive Health IT capabilities are critical to our ability to deliver exceptional care for our community.
Through our Information Technology Internship, you can play a key role in advancing our solutions in areas such as strategic planning, project management, security, informatics, infrastructure, and more. Through your participation in the program, you will also be well positioned for success as a prospective Northwell Health employee. But don’t take our word – listen to what our interns had to say!
Northwell Health IT interns don’t sit on the sidelines – they’re in the game! That’s how Rebecca Logan, IT Project Administrator Intern, felt. “I was able to shadow the Project Administrators and was exposed to everything they do on a day to day basis. I was also included in all types of meetings and training. I was even invited to attend their first team outing at Citi Field, which made me really feel like I was a part of the team!”
As an Information Technology intern, you’ll learn from a department that is integral to the largest health system in New York State. Kristin Wisniewski, MBA Project Control Coordinator, discovered this during her internship. “The biggest takeaway I learned is that as a whole, Northwell Health relies heavily on the Information Services department. Information Services is the main driver behind the most current and efficient technologies available to help provide the best quality of care to patients.”
Although you’ll be working in the Information Services department, you are first and foremost, a part of the Northwell Health family. “I especially loved the culture that Northwell promotes in its facilities. I was always greeted with a smile and treated equally,” said Shaina Koch, IT Security Investigations Intern.
The Information Technology Internship can ultimately lead to a job offer. It did for Rebecca Logan, who was offered a Project Administrator position at the end of her internship, “I am very thankful for the opportunity I have been given, and look forward to all of the opportunities to come! I’m excited to see what the future has in store for me as my career unfolds at Northwell Health!”
No matter what path your career takes, an Information Technology Internship is an invaluable experience for any student. Shaina Koch, IT Security Investigations Intern, agrees. “As cliché as it sounds, the most prevalent lesson I learned is to always put in 110%. Always ask for work and ask plenty of questions. Only you can stand in the way of your success!”
The application for the Summer 2019 IT Internship Program will be opening in February of 2019. Check back for more information and be sure to join our talent community.
How veteran Floyd Harris transitioned into a civilian career at Northwell Health
For the fifth year in a row, Northwell Health has earned a Military Friendly® Employer designation! We’re celebrating by speaking to veterans like Floyd Harris to get their perspectives on working with us and the opportunities for veterans and reservists at Northwell Health.
Floyd is a Route Service Representative, a position where he plays an important part in providing customers with excellent service — and he knows that his work helps to make Northwell Health successful. His favorite part of this work is “providing our customers with the service they desire and the ability to build a rapport with everyone that I meet daily.” So, how did Floyd get this job he loves?
Floyd believes all the credit for his civilian career transition goes to his wife, Keri, of 16 years. A few months into her new job at Northwell Health, she would come home and share her love of her workplace culture. She thought Floyd could find a post-military career here that he’s Made for. So, she reached out to the Northwell Veteran Inclusion Specialist to see how they could help in the hiring process.
Floyd’s wife brought him to the right place. Floyd says, “After retiring from serving our country for 20 years in the Marine Corps, Northwell Health has definitely helped with my transition into civilian life. Thus far it has been a great place to work and it enables me to have a work-life balance.” He also credits his managers, supervisors, and trainers that have assisted him in efficiently getting his job done.
Floyd’s work at Northwell Health will only continue to grow. He emphasizes that “with the unlimited number of opportunities here at Northwell Health, I truly believe that I will have the opportunity to advance at a fast pace.” And he wants other veterans to find a civilian career where they can be Truly Ambitious outside of the military. Take it from Floyd, “Veterans should know that a career at Northwell Health will provide them with a multitude of opportunities. Their support for veterans shows each and every day with the number of military services they provide. There are veteran recruitment events held on a regular basis, as well as job fairs and other webinars that they provide for veterans to ensure that they make a smooth transition into a remarkable civilian career.”
Northwell Health is Made for giving our employees a place where we can all be Truly Ourselves. For veterans, that means giving them the support they need to use the skills and drive they gained in the military in a civilian career through various initiatives and programs. This emphasis on continually helping veterans has earned us a Top 10 ranking for Military Friendly Employers in Health & Pharmaceutical Services.
What’s growing on at Staten Island University Hospital?
Exciting change is on the horizon at Northwell Health’s Staten Island University Hospital (SIUH). Already an award-winning hospital and one of Staten Island’s top employers, SIUH is undertaking several major expansion, renovation and modernization projects in the next few years. When completed, these projects will enable SIUH to provide even more advanced and exceptional care to the dynamic and growing communities of Staten Island. They will also open up exciting, rewarding career opportunities in a wide variety clinical and non-clinical disciplines. Check back often for the latest openings.
Take a look at some of the developments that are in the works:
This project is focused on the creation of an innovative, new hybrid OR. This 1,000 sq. ft. hybrid OR will feature state-of-the-art technology supporting high-level surgery cases, including cardiothoracic surgery, structural heart, vascular and electrophysiology. The room can also be converted to perform any other surgical cases as needed. The project will also involve modernizing staff support areas such as the locker rooms, lounge, and periOperative offices. These enhancements and upgrades within our periOperative spaces will positively impact recruitment for the periOperative fellowship program while enabling SIUH to attract outstanding experienced periOperative RNs.
Brand-new Maternal and Child Health Center
Our new Maternal and Child Health Center will contain state-of-the-art capabilities, including labor and delivery suites, C-section ORs, recovery spaces, and a new postpartum and NICU unit. Within this beautiful setting, patients and their families will enjoy more privacy during their special time. The space is also designed to facilitate closer collaboration for clinical professionals while providing decentralized nursing care with computers/medications in the rooms at the point of care. When completed, the center will include:
10 labor & delivery rooms
Three operating rooms
37 maternity beds
12 nursery bassinets
20 NICU bassinets
Two high risk/hydration bays
Four triage rooms
Five pre-op/recovery rooms
Comprehensive Cancer Center
Expected opening 2021
Designed to consolidate oncology services into a single location, this significant project expands medical oncology, infusion and support services to create a modern, state-of-the-art cancer diagnostic and treatment facility.
Extensive outpatient chemotherapy infusion
Surgical oncology procedures
Radiation seed implementation
Advanced diagnostic technologies
Comprehensive Breast Center
Clinical trials and research
Cancer genetics program
Laboratory services, clinical pathology, cytogenetics, flow cytometry and much more
With all of these innovations and enhancements, RNs remain at the core of the delivery of exceptional patient care at Staten Island University Hospital. Northwell Health provides a wide variety of fellowship programs, internships, externships and ongoing learning opportunities to help nurses continually grow their clinical abilities and expand their career potential.
Our Inside Northwell Facebook Live series is back! For our latest event, we hosted a panel from inside of Katz Women’s Hospital at Long Island Jewish Medical Center to talk about Women’s Health careers. Our expert panelists met and discussed career and growth opportunities in this booming sector of health care. Hear JoAnn Marzouk (Practice Nurse Manager, OBGYN of Islandia), Joelle Palmer (4/5 Katz Nurse Manager, Maternal Child Health, North Shore University Hospital), Nadine Simmons (Director, Patient Care Services, LIJ Forest Hills), and Robin Moreno (Northwell Health Recruiter) discuss their own experiences in Women’s Health and answer your questions. Check it out by watching the video below!
Meet the NICU nurses of Cohen Children’s Medical Center: A unit that’s unlike any other
It takes a special individual to have the passion to care for our smallest patients as a nurse in a unit that’s unlike any other. Registered Nurses in the neonatal intensive care unit (NICU) at Cohen Children’s Medical Center are made for caring and protecting our patients and their families. It’s this commitment and heart of our nurses have bolstered Cohen’s reputation throughout the years.
“I had always heard Cohen’s had a great NICU and that it was the “ultimate” place to work,” says Gina Forlani, an RN who jumped at the chance to join the NICU team at Cohen. As a Magnet® hospital with a level 4 NICU, Cohen’s nurses are known for delivering the highest standard of care to its many patients.
Our nurses treat their patients with the individual attention they deserve, and this dedication that has earned Cohen a top 50 national ranking for exceptional care in eight pediatric specialties, according to US News & World Report’s 2018-19 Best Children’s Hospitals. Cohen has also recently reached a a major patient safety milestone – the hospital has maintained a zero infection rate for central-line associated blood stream infections (CLABSI) in its 57-bed NICU for more than one year.
And while caring for our smallest patients can be hard, it’s also incredibly rewarding. “I take pride in taking care of our small patients and making the families feel comfortable while their child is in the NICU,” says Gina, “Unfortunately it isn’t ideal for families to be in the NICU in the first place, but building trust and a good rapport with these families helps and provides in balance their life inside and outside of the hospital.”
Brianna Tarulli, another RN in Cohen’s NICU agrees, “Many of our babies are here for weeks and months. It is so rewarding when you can help a mother who is afraid to touch their baby transform into an empowered caregiver. It is amazing to see babies who are so small or sick get better and come back running down the hallway! It is a privilege to be a part of that!”
Support can also be found in Northwell’s Truly Together team. The nurses of the NICU are close-knit and help each other deliver the best care possible. “I love my co-workers,” says Gina, “This group of nurses works very well under tense and stressful situations. We are truly a team that sticks together.” Brianna feels the same way about this hardworking team of nurses, “As a nurse at CCMC, I am part of a fabulous team! I know no matter what I am walking into at the beginning of my shift that I have coworkers that will anticipate my needs before I can even verbalize them.”
This spirit of teamwork is only furthered by great leaders. “Our nurse leaders are compassionate, caring and go above and beyond for patients and families,” says Brianna. Having leaders who empower their nurses helps them develop the skills they need to grow with their team. Gina also flourished under her mentors when she began her career with Northwell, “I was assigned to work with two amazing RN’s when I first started my career in the NICU at Cohen’s. They taught me patience and accuracy and how to best handle the sense of urgency and importance of our career.”
Great leaders are just one of the reasons that a career in Cohen’s NICU is a career that grows with you. “It’s a great place to work in regards to work/life balance, furthering your education, and getting your voice heard,” says Brianna. Nurses within Cohen’s NICU gain gain invaluable experience and leadership skills, along with continued learning opportunities.
And continued learning is a must in the NICU! Our nurses are constantly pushing Northwell’s value of being Truly Innovative. “We’re a Magnet hospital so there are always ways to be involved in improving care and making changes,” says Brianna, “It’s also important to keep an open mind and be willing to learn and discover. This is a rapidly advancing field and what we do today may be different tomorrow. Knowing the science behind your care helps to keep you informed!” By keeping our nurses trained on the latest technologies, such as a stabilization unit in the L&D, Northwell empowers them to redefine health care.
How to nail that interview – bring the right tools.
You’ve worked hard to build a great resume and make yourself stand out from the crowd. Now that you’ve landed that interview, get ready to show them that you’re the perfect candidate for the job. Northwell Health recruiters have put together a list of their top tips for acing your next interview.
It may seem like a small thing, but remember to bring your resume and depending on the position, bring your portfolio. Northwell Health Recruiter Agnes also advises you double check your resume before you leave for your interview, “Review your final resume to ensure information is up to date and spell checked.” In other words, come to the interview ready to demonstrate the best examples of your success. It’s also a good idea to know exactly what’s in your resume so you can refer to it without reading from it in the interview. Another part of being prepared? Arriving 10-15 minutes early will start the interview right.
Do your homework.
Be prepared by doing research on your prospective employer. A lot of research. Learn about the company, the department where you’ll be working and the role you’ll play in it. As Northwell Health Recruiter Alex says, “Use these as talking points to let them know why you would be an added asset to the organization. You can even use LinkedIn to do research on the person interviewing you. It shows you care about the position and will help you ask intelligent questions.”
You’re not there just to be interviewed. You’re also there to interview your prospective employer. It’s the only way to know that it’s the right place for you. Specifically, ask questions about the culture of the department and the overall organization as well as expectations of your role. This is why doing your research is so important. It enables you to ask the right questions and show that you’re ready to contribute in a positive way.
Make a great first impression.
An interview shouldn’t feel like an interrogation. Northwell Health Recruiter Stephanie encourages candidates to, “Smile and let your personality show!” Dress professionally with a neat outfit, limited jewelry and no perfume or cologne. You don’t want the interviewer to be distracted from what you have to say. Always make eye contact. Remember to be courteous to everyone, from the hiring manager to the administrative assistant.
Though you want to make a good first impression, it’s important to remember to be yourself. Never lie about your experience or oversell your capabilities. Northwell Health Recruiter Jennifer says, “Honesty is key – never misrepresent yourself.” Your best answers in an interview will be honest ones. Letting your true personality shine in a professional way will help you stand out.
Show your customer focus.
At any business, the most important thing is the customer experience – whether it’s a hospital patient or an organization’s internal customers. By emphasizing your passion for customer service, you will show that you have the right attitude for contributing to the success of your team, your department and the overall organization. The power of positive thinking and kindness is infectious. It’s what employers look for.
If you’d like to be part of an organization that is passionate about helping you be successful – from your very first contact, take a closer look at Northwell Health. There are always exciting opportunities at Northwell Health for those who are Truly Ambitious.
Northwell Ventures Presents: Making ‘big waves’ in our ORs with PurpleSun
This post is part of a series focusing on the Truly Innovative concepts and technologies brought to life by Northwell Ventures. We invest in companies that will generate strategic returns- creating products that meet healthcare needs now and in the future. We also put our financial returns back into the overall organization where they’re used to fix leaky roofs, buy supplies, and whatever else Northwell Health might need. Northwell Ventures showcases our investment in unique and noteworthy innovations that will impact our work and the health of all.
We’re always looking to turn the tide in health care. That’s why Northwell Ventures invests in what we refer to as “big waves” or investments that will not only improve the quality of care but change how care is delivered across the industry.
Before deciding to invest in a venture, we consider if a product can meet the three big questions that classify a “big wave”:
Does it help provide a higher quality of care?
Does it decrease the cost of care?
Does it increase the patient experience?
Our venture, PurpleSun, does all three. By delivering UV technology in a new and innovative way, PurpleSun is an investment by Northwell Ventures that will revolutionize healthcare and reduce HAIs.
Hospital acquired infections (HAIs) are a big problem for health care and most health systems don’t have the tools to tackle the problem. When it comes to hand washing, techniques, and other tools that would decrease HAIs, the industry has hit a wall. That’s where PurpleSun comes in. Designed to stop “superbugs”, it uses ultraviolet rays to disinfect operating rooms and kills bugs, viruses, bacteria, and fungi in a short period of time.
While ultraviolet ray technology is not new, PurpleSun’s delivery method is unique. Using modular panels to enclose equipment such as a stretcher, PurpleSun works in 90-second intervals and can wipe out nearly all germs on an operating surface. The device works alongside our valued environmental services employees by disinfecting equipment or sections of a room while still allowing the crew to work. By providing the opportunity to clean in a parallel system, PurpleSun provides a much faster turnaround time for environmental services employees. This technology is also built for efficiency and repeatability, providing better kill rates at a faster speed and reducing the variability in manual cleaning processes.
Once the Northwell Ventures team decided to invest in PurpleSun, a cross-functional team was brought in made up of subject matter experts from physicians to nurses to environmental service workers to improve upon the prototype. Northwell Ventures effectively built a second version prototype from “inside of Northwell out” by combining customer market research with the insight from Northwell’s internal team to produce the best product.
Want a hands-on role in innovating the health care industry? PurpleSun is just one of the exciting projects at Northwell Ventures. Through Ventures, we enable companies to rapidly test and improve products and services within real clinical settings and we provide quick feedback on efficacy level and organizational improvements. With an internal clinical and administrative advisory board, our team provides additional company feedback prior to the completion of a device and/or service offerings. Every day, we’re building the future of healthcare.
Stay tuned for future content about the Northwell Ventures team’s work to improve patient care and employee satisfaction at Northwell Health.
Northwell’s Path to Inclusion program wins Diversity Excellence Award from NACE
As a leader in healthcare, Northwell is committed to cultivating and fostering diversity so that we may better serve our communities and patients. Our Workforce Readiness team helps provide a supportive, caring and inclusive environment for our employees all year long. In 2017, they developed the Path to Inclusion program to help people with disabilities take advantage of our opportunities and achieve success in their careers. The program launched to great success and has recently been announced as a winner of a Diversity Excellence Award from the National Association of Colleges and Employers (NACE)!
Lesly St. Louis is proud to be a part of this award winning Path to Inclusion program. As an Inclusion Specialist at Northwell Health, Lesly works as a liaison with candidates to help facilitate employment for individuals with disabilities. As part of this mission, Lesly develops important partnerships for outreach and manages the Path to Inclusion seminars. These seminars help candidates with resume writing, interview tips, networking, the hiring process and more.
“I have been advocating for individuals with disabilities – a group of which I am a proud member – for most of my life,” says Lesly, “The biggest challenges we have to overcome are not the disabilities, but the stigma surrounding them.” And this is a stigma both Lesly and Northwell are working to eliminate, “Connecting our recruiters and hiring managers to individuals with disabilities through specialized events such as workshops fosters direct communication, furthering our shared goals of creating an inclusive workforce.”
Our 2018 Intern Finale Celebration included some of our Bridges to Adelphi graduates!
Another important part of Northwell’s Path to Inclusion program is our Bridges to Adelphi. Northwell partnered with Adelphi University to develop this model student internship for college students who are on the Autism Spectrum or have communication or social adjustment challenges. This nationally recognized program allows for students to gain invaluable work experience in meaningful job positions, helping them build skill sets for successful careers upon graduation – and careers with Northwell! The 2018 summer program boasted 6 interns with 5 students moving into full-time positions.
“It is truly an honor to have partnered with the Bridges to Adelphi program. This is our second year working with them and it has been an amazing experience. I enjoy mentoring and finding meaningful internship placements with some turning into full time jobs for them to grow and flourish in.” says Elizabeth Zgaljardic, an HR Coordinator with the Workforce Readiness team, “It’s inspiring to work with these remarkable students and the entire staff at Bridges to Adelphi. Just one of the many highlights in working for Workforce Readiness!”
Northwell’s N-Able Business Employee Resource Group (BERG) is another asset Path to Inclusion’s efforts. The Workforce Readiness team co-chairs this BERG with Zucker Hillside, aiming to further expand our inclusive hiring efforts with resources and awareness. Rolling out system-wide in September, N-Able will host celebrations, events, and workshops as well as aid provide an information database. This database will allow for all employees to easily see what inclusive resources Northwell offers.
“The N-Able BERG is a resource to assist employees in increasing awareness of Northwell Health’s disability services,” says Cheryl Davidson, Senior Director of Workforce Readiness, “our goal is to help educate and bring together people who understand that our uniqueness makes us stronger.”
And the Path to Inclusion program goes beyond just these key initiatives! Between speaking at national events and continually engaging and educating employees, the Workforce Readiness team is developing and strengthening our diverse and inclusive team. “I am so proud to work for an organization that takes action to ensure all of its employees feel included and important,” says Cheryl. Northwell is proud to be Truly Ourselves and will continue to stand united, proud and respectful in celebrating our differences. Congratulations again to the Workforce Readiness team!
The circle of service: How Northwell Health benefits veteran and reservist employees at home and on duty
When a member of our team goes on active duty, they shouldn’t take a pay cut. That’s why Northwell Health offers our military team members pay differential that makes up the difference between their military salary and their Northwell salary. It’s this kind of dedication to the military that has earned us a Military Friendly® Employer designation for the fifth year in a row. We spoke to former U.S. Navy hospital corpsman Davon Gass for an inside peek at what it’s like to be a veteran or reservist working at Northwell Health.
Davon is a Patient Care Activist (PCA) at Lenox Hill Hospital, a position that has the most direct contact with a patient during their stay and assists nurses, monitors vitals, and reinforces safety precautions among other things. It’s a position that Davon describes as “allowing you to practice empathy in a practical setting.” Empathy isn’t just Davon’s job to give to patients, it’s our job to extend empathy to Davon and his family.
In 2017, Davon was on active duty and was deployed. But he didn’t have to worry about losing his job at Northwell Health because of the benefits Northwell offers its eligible active and reservist Military team members. Since 2008, 37 employees have received more than $1.6 million through the health system’s supplemental pay benefit. Davon wants veterans to know that he “never had to worry about coming home jobless, I transitioned back into things and soon it was as if I never left.”
Northwell Health recognizes the sacrifices veterans and their families make and helps returning veterans reintegrate to civilian life. The benefits for veterans at Northwell Health are, in the words of Davon, extensive. “Northwell Health honors our military, and as a reservist they understand we have to leave for two weeks a year and one weekend a month. They are flexible and they work with you. This really helps out a lot, and there are benefits for education. It’s been great here and I have no regrets. You can, overall, expect a lot of support for veterans [at Northwell Health].”
We’re Made for giving our employees a place where we can be Truly Ourselves. We’re thankful for their service, and work hard to support them while they’re in active duty and after. Veterans and reservists: we can do incredible things when we work Truly Together.
Learn more about our programs for veterans and reservists here.
For our first This is Healthcare video, we got an inside look at what it’s like to work at Northwell Health Foundation. Follow Alexa Tiven, Assistant Director, Special Events and discover some of the amazing things the Foundation team is doing. Check it out!
We’re breaking ground on a groundbreaking Microbiology laboratory
Northwell Health and NYC Health + Hospitals have started work on a brand new shared lab! The $47.7 million, 36,000 square-foot lab in Little Neck will primarily perform microbiology tests and will provide enhanced service levels to the physicians and patients in our community while bringing additional jobs to the city! The new lab will be the largest, nonprofit, hospital-operated lab network in the nation and will be processing over 50 million tests annually. This means enticing career opportunities for lab professionals to be the first inside this new lab!
The Microbiology lab is in an exciting phase of development. Northwell Health will be implementing cutting-edge technology in our transition to this new space. It will be the first lab in the country with two total lab automation system lines (TLS), which includes automatic specimen processing and digital imaging and to supplement classical microbiology methods, the lab uses MALDI-TOF mass spectrometry. This new automated Micro equipment will be known as Kiestra.
“Having Kiestra at Little Neck Parkway will introduce a new beginning to the Microbiology World with new automation,” said Ebru Turk, Microbiology Technologist.
This new lab is just another way that Northwell Health is rising to the challenge that we’re Made for. We are actively recruiting enthusiastic and capable technologists to help us realize this project to its full potential. Explore opportunities inside this brand new, state-of-the-art facility here.
Igniting the Spark!: Inspiring future healthcare leaders
This year marks the 5th annual Spark! Challenge created by the Northwell Health Workforce Readiness team and it’s on track to be bigger and better than ever. Unique to Northwell, the Spark! Challenge provides students and team members the opportunity to connect across our vast health care careers.
Programs are provided on-site in both clinical and non-clinical positions for the students to learn directly from our participants. These “Career Days” are followed by an awards ceremony where both student and employees can be rewarded for their activities. Dorothy Feldman, SVP, Chief Risk Officer is a shining example of successful employee involvement and has been a big supporter of the program for years.
A former teacher, Dorothy credits this career history as an influence on her desire to participate in the Spark! Challenge. “The Spark! Challenge gives us a chance to be involved in the communities we serve and to showcase the talent and opportunities at Northwell,” she says, “Having the students on-site has been a lot of fun and my team loves working with them.”
Getting the next generation involved with her risk management team is helping to innovate the way we educate students about health care careers opportunities they might not know much about. And to educate them that Northwell goes beyond just clinical positions. Dorothy says, “The Spark! Challenge has been a wonderful experience for the students that have attended as well as the Risk Management team. We’re able to teach the students and give them information on the variety of career opportunities in our health system outside of the clinical jobs.”
The Spark! Challenge helps students ignite new interest in STEM. By visiting different Northwell departments like the Risk Management team, students get a unique look at where their careers can take them from the employees themselves. These students are the future of our health system, and connecting with them early on is a high priority at Northwell Health.
Not to mention – it’s fun! “Team members enjoy the opportunity to tell the students about their journey at Northwell. For the 2018-2019 program, we are hoping to have even more team members involved.” With three years of experience, Dorothy’s also a great resource for Northwell employees starting the program at their location or participating for the first time. Her advice? “Over prepare! The kids can go through your material very quickly.”
Healthcare Management Program Interns reach new heights
This summer, 24 talented college juniors and seniors had the opportunity to experience the operations and different roles that make a health system successful. Through our Healthcare Management Program (HMP) Internship, interns built their leadership skills and gained invaluable experience and knowledge in the dynamic healthcare field in this elite 8-week program. In between operations projects, learning from their mentors, and gaining experience at their site, our interns had a summer packed with activities.
The second half of the program included a day trip into New York City. The morning was spent with educational sessions and team building. And there’s no better way to end a day in the city than with a Broadway show! Interns had the chance to enjoy the Tony-winning musical, Come from Away and experience New York’s culture.
Our HMP interns also spent a day at Project C.A.R.E. (Cooperative Activities Ropes Experience) at South Oaks Hospital. Starting with team building exercises, interns worked together to tackle obstacles and climbed to unexpected heights. Problem solving games in this adventure-based workshop taught interns the importance of working Truly Together. And by the end of the day, they were cheering each other on as they overcame fear and nerves on the high ropes elements.
As the internship drew to a close, the HMP interns prepared to give their final presentations. These 15-minute presentations were given in front of their mentors and other Northwell senior leadership in a day-long session. Interns had the opportunity to showcase the different projects they worked on throughout their program. Not only did they get to reflect on what they’ve learned and accomplished, but they had the unique chance to share their insight on how Northwell can continue to improve our operations.
With the presentations successfully wrapped up, it was time to celebrate! The day ended with an HMP Alumni Dinner where interns were able to network with previous HMP interns, mentors, and some of Northwell’s executives.
The summer may be ending, but this isn’t the end of the road for our interns. Interviews for HMP’s sister program, the Management Associate Program (MAP), are currently under way. And many of our interns will go on to begin their careers with Northwell after their graduation. Last year, 12 interns were offered positions in the highly competitive two-year program that helps forge an early path into healthcare management at Northwell.
We asked some of our interns for their parting thoughts. Check them out below!
I think this program and programs of this nature are incredible. For someone with limited resources in terms of connections and guidance, programs of this nature are why I am the person, and in the position, I am today. I am so thankful for the opportunity, and I am poised to be a leader within healthcare in the future. If I did not have the support from all of you and Northwell as a whole I could not be saying or doing any of this. I am truly blessed and honored to have been a part of this program, and cannot express my gratitude enough. Thank you all so much for believing in me and my fellow associates and providing this platform to learn and grow, it truly says so much about Northwell and the people who work for Northwell.
Kenneth KnappGeorgetown University
I came into this internship 100% out of my comfort zone, but I pushed to make sure I would leave with a different perspective on healthcare in America. I have learned so much about health systems, payer mix, and operational management (just to name a few) that I know I would not have been able to get anywhere else. It was truly an internship experience where I had the opportunity to make mistakes and learn from it as well as figure out my own style of leading and making a mark. I could not have pictured myself anywhere else.
Akua Serwaa-SefaEmory University
I wasn’t sure what to expect coming into the Healthcare Management Program internship. I assumed the majority of my duties would revolve around normal intern duties (i.e. fetching coffee, sorting papers). I was pleasantly surprised when my work was actually contributing to the patient’s experience. Only a few days in, one of my projects made it onto a PowerPoint presentation which was shared with several administrators. As the 8 weeks passed by, I was dreading the end! I genuinely felt like a valued member of the team, and these experiences provided me with several tools that I will be able to take with me throughout the rest of my professional career.
Ryan OttBucknell University
The HMP program was an exceptional experience with diverse and varied opportunities that gave me a unique insight into management and operations. It has really shaped my foresight and perspective on the future to allow to me know that I too can make an impact.
Oreoluwa OloruntobaBrandeis University
Through Northwell Health’s Healthcare Management Program, I know that I truly learned from the best. I learned about hospital finance, operations, and management through hands-on projects, many networking events, and Lunch & Learn sessions. Northwell leaders inspired us through their stories, taught us valuable lessons, and reminded us that they were once in our shoes.
Hannah FriedmanCornell University
The Healthcare Management Program not only challenged what I knew about health care, but really pushed me to be the best professional I could be. I really felt like I was part of a team and that if there was something I didn’t know and couldn’t do, I would have the support from my peers and colleagues. The projects I worked on over the summer were real and had a lasting effect on the health system, and the opportunities to connect with senior healthcare leadership were always available. I could not recommend the program enough!
At Northwell, we’re flexible and not afraid to push boundaries. So, the forecast and eventual onset of rain that showed up at the finale of this year’s employee Rally didn’t stop our team members from making unforgettable memories together and celebrating the “Story of us.” There was nothing but sunny and smiling faces at the Northwell Health at Jones Beach Theater on Saturday, July 21 when thousands of Northwell team members gathered for this incredible event.
This year’s Rally was all about storytelling and started at the Wellgate, our healthy version of a tailgate. In the “Story of Us” zone, guests could visit “Did You Know?” tents to learn about different initiatives for Northwell team members– such as myWellness, the Gift of Life (Northwell’s organ donation partnership program) and the work of our Foundation (we are a non-profit after all).
It was in this zone that Northwell even beat a world record! Rally guests worked together to help Northwell break the Guinness World Record for the most color by number contributions. 829 participants colored in a giant mural depicting our health system, beating the previous record of 455 participants.
In the “Story of Life” zone, Rally guests experienced the power of connection. Here guests could taste healthy choice recipes crafted by 12 Northwell chefs from our hospitals. They also discovered the healing power of pet therapy, getting the opportunity to meet with Northwell’s furriest team members. Poetry was also part of the day, with poets writing a personalized haiku for guests based on their own stories.
Rally guests could then walk through the different features highlighting our “Stores of Curiosity”. Guests could participate in training in an ambulance simulator or support one of Northwell’s next innovations by signing the “What if” wall which gave an inside look into some of our health system’s next big ideas. The zone’s Hall of Innovation was another big hit at the Rally. From a telehealth bike that gives patients access to supervised pulmonary rehabilitation therapy remotely, to a Northwell Health skill for Amazon Alexa that delivers current wait times for our patients, Northwell’s team members are developing innovations that will help shape the future of health care.
Other featured initiatives included: the Fin (the first 3D-printed, amphibious, prosthetic leg that allows amputee swimmers to navigate in and out of the water), Bottle Cap (an app that provides patients with automated text messaging and online coaching to learn about and reduce their consumption of alcoholic beverages,) and Project Polaris (a multi-year journey to reimagine HR processes).
In our “Stories of Celebration” zone, we celebrated our diverse and growing team of more than 66,000, including the stories of our President’s Awards winners and finalists, service awards recipients, and those who volunteered for service in last year’s Hurricane Harvey and Maria relief efforts. Our employees are so much more than their scrubs and stethoscopes and Rally guests were able to look, listen, touch and feel the exceptional stories of their fellow team members in our immersive display celebrating Northwell’s every day heroes.
Finally, at the Activity Stage, employees moved to the beat at the Zumba class led by a Northwell team member, Daniel Manalo, and danced to the music of the Hot Seeds, our very own physician band.
After the Wellgate experience, attendees entered the amphitheater for the main show, an experience that won’t soon be forgotten. From a guest speaker to President’s Awards Winner tributes to the grand prize drawing of our employee walk challenge to special performances, team members danced and cheered all night long.
It of course wouldn’t be a Rally without Michael J. Dowling, Northwell’s President and CEO. It’s not often your CEO make their big entrance on a boat! His remarks, as always, inspired everyone in attendance and he reminded team members to continue to innovate for our patients and our community.
Advancing Northwell’s spirit of innovation was the Rally’s guest speaker, Mick Ebeling. Mick founded Not Impossible Labs and works hard to expand the possibilities of technology to provide solutions for fundamental human needs, causing waves in and out of the world of healthcare. His powerful speech inspired Northwell employees to continue to view the world differently and to challenge the idea of impossible.
Closing the 2018 Northwell Rally was a spectacular performance from Michael Elroy and the Broadway Inspirational Voices and a moving display from The Silhouettes.
The excitement in the air was contagious, with team members feeling reinvigorated for what lies ahead. Of course, the excitement was never higher than when it came time to announce the big winners for the Walk to Dublin employee step challenge. The winning team was announced, with all ten members receiving a free trip to Dublin. But that wasn’t all – as a surprise, two more teams were awarded the grand prize for a total of thirty employees headed to Dublin!
As the event came to a close, there was one impassioned thought running through the crowd: we can’t wait to see what the Story of Us brings next year!
Every June marks LGBTQ Pride Month and here at Northwell we stand proudly with our LGBTQ community and celebrate – in June and every month! We value being Truly Ourselves and Northwell stands united, proud and respectful, always celebrating our differences.
As a large supporter of the LGBTQ Community, Northwell attended numerous Pride events across all regions along with participation and guidance from our EXPRESSIONS BERG (Business Employee Resource Group).
EXPRESSIONS is Northwell’s lesbian, gay, bisexual and transgender, and questioning (LGBTQ) BERG. Members consist of Northwell Health employees who identify as LGBTQ, are allies of the LGBTQ community, and are passionate about promoting unity, health equity and awareness of the LGBTQ community. They promote awareness and inclusion in the workplace, and connect the community with services based on their unique health care needs.
As a champion of Health Equity Northwell Health has earned recognition and been designated as a Leader in LGBTQ Healthcare Equality in the Human Rights Campaign (HRC) Healthcare Equality Index for 2018 and is a committed ally in the fight to break down barriers and offer individualized, and compassionate health care to each and every person it serves.
Check out some highlights from Northwell’s Pride activities!
On June 2nd, Westchester’s largest LGBTQ center held its annual pride festival “LOFT Pride” with a pet parade, food trucks, vendors, raffles and advocacy stations. The event had performances by Broadway Sings for Pride, Sutton Lee Seymour, Fogo Azul NYC, Lyane Deep Priest as well as the LOFT Pride Chorus. Phelps Hospital and the Phelps Medical Associates participated with an informational table.
Phelps Hospital and Phelps Medical Associates attended the 20th annual Rockland Pride on June 10th. In addition to the informational tables, the event had live music, kids’ activities, art, dancing and food trucks.
Northwell Health attended the 20th annual Pride Parade in Cherry Grove, Fire Island on Saturday, June 16th. The town was decorated with our Northwell Health pride flags prior to the parade along with float and marchers that participated in the event.
The 28th Annual Long Island Pride Parade took place on Sunday, June 10th in Long Beach, NY. This year’s theme: “Brave.Strong.United” rang loud with Northwell’s very own parade float and full marching contingent composed of engaged and devoted employee volunteers ready to show their pride!
Northwell Health participated in the annual NYC Pride Parade and Festival on June 24th. In addition to a marching contingent of 200 participants, Northwell had a large presence at the festival with representation from Lenox Health Greenwich Village, Imaging, Orthopedics, the Center for AIDS Research & Treatment, the Center for Retroviral Diseases as well as the Friedman Transgender Program.
Looking to get involved? EXPRESSIONS BERG is currently in the processing of planning their next meeting. Start your career with Northwell to get involved today!
Top 10 reasons to work as a Registered Nurse in ambulatory practices
When it comes to making the switch from a hospital setting to ambulatory or outpatient practices, there’s a lot to consider. From improved work/life balance to close-knit teams, ambulatory practices offer many benefits to Registered Nurses. Hear from Practice RNs from our 650+ ambulatory locations to discover why they love working in physician practices!
1. Bond with patients long-term
Practice RNs working in an ambulatory or outpatient offices have the unique opportunity to bond with their patients long-term. Having regular appointments lets nurses and patients connect and get to know each other outside of a hospital setting.
“I love being a practice nurse because I get to build a rapport with my patients during their obstetric care, they feel like family”
– Mary Rogala, Practice RN
“I enjoy working at Northwell Physician Partners because it gives me an opportunity to develop more long term relationships with our patients.”
– Brandi Celmer, Practice RN
2. Work/Life balance
Working in a physician practice also offers greater work/life balance for our RNs. Shorter business hours and no night shift means as a practice RN you can enjoy your nights at home. No or limited working weekends means more time together with your friends and family.
3. Work in your own backyard
With 650+ locations throughout the Tri-state area, Northwell Health gives you the opportunity to work in your own backyard. Find your perfect work commute when you choose a location from our physician practices across Long Island, Manhattan, Queens, Brooklyn, The Bronx, Staten Island and Westchester.
4. Different paces in work environments
More locations means more choices! Find the right fit for you when you choose from Northwell’s dynamic range of work environments. With 650+ locations, it’s easy to find a site that matches your speed no matter your preferred pace. There’s also never a need to worry about getting stuck in one place. With limitless opportunities, our nurses have the potential to move between practices and locations.
5. Growing ambulatory industry
Within the last two years, Northwell Health has doubled our number of physician practices. As our hospital services continuously expand, we’re acquiring more and more practices to support our services. This means good news for our practice RNs – our ambulatory practices only continue to grow alongside our health system!
6. Flexible shifts
With typical business hours of 8am-6pm, practice RNs can also enjoy the perk of flexible shifts! Having shifts with various hours gives you the chance to choose a schedule that works best with your lifestyle. Enjoy shifts from 9am-5pm, 8am-4pm, and 10am-6pm, so you can plan your day around the needs of your family.
“Working in an office practice has allowed me to continue my nursing care to adapt to my changing needs of my family.” – Alison Kachianos, Practice RN
7. Preventative care opportunities
Preventative care also helps make practice RN careers especially rewarding. Being able to bond with your patients allows our nurses to not only treat patients when they’re in need, but help educate them on how to prevent them from needing future care. The encouragement and knowledge our nurses share with patients helps patients develop healthy routines and habits that make a huge difference in their lives.
“Practice nursing allows me to do a lot of patient teaching” – Karla Motis, Practice RN
“I love the continuity of patient care”
– Joan Strong, Practice RN
8. Close working relationships with your physicians
Another advantage of working as a Registered Nurse in a Physician Practice means creating strong bonds with your physicians. Working at in an ambulatory setting means more collaborative care with the physicians as you work as a team to provide your patients with the best care possible.
“We love working in the ambulatory setting because we are able to form close bonds with our physicians so collaboratively we can take better care of our patients”
– Diane Rago and Nancy Daly, Practice RNs
9. No or limited holidays working
There’s no better place to spend the holidays than with your family and friends. No or limited holidays working means you get to spend invaluable time with your loved ones.
10. Close-knit team environment
With a smaller group of RNs and physicians, the workplace in ambulatory or outpatient settings is a close one that’s Truly Together. Build a strong with your team to create an atmosphere that’s more like family!
“I love getting to work with great nurses every day.” – Mary Rogala, Practice RN
Are you Made for nursing? We’re hiring nurses at our physician practices now.
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