Northwell’s Emerging Leaders Diversity & Inclusion Council shows the power of being Truly Ourselves
Northwell Health knows that as impressive as we are individually, we’re even better working Truly Together. We’re committed to standing together and building a diverse and inclusive work environment that strengthens our organization. By standing Truly Together, we’re allowing our employees to confidently be Truly Ourselves.
This is also the goal of Northwell’s Emerging Leaders Diversity & Inclusion Council, a group formed in 2017 of some of our exemplary employees working to ensure that diverse voices are being heard throughout the organization.
“Early last year, I was asked by Joe Moscola [SVP and Chief People Officer] to form a group that could provide a voice from the perspective of a young, emerging leader on the diversity and inclusion efforts at Northwell Health,” says Jason Philip, Administrative Director of Emergency Medicine at Southside Hospital & Peconic Bay Medical Center, “A small group of 10 individuals from across Northwell were asked to participate, and together we have been committed to attracting, developing, and retaining young diverse talent for leadership positions.”
“I have always found that the health system understands the diversity of its employee population and makes an effort to engage all members of the team, from larger initiatives like the Emerging Leaders Diversity & Inclusion Council or respecting cultural backgrounds with things like holiday cards,” says Ines Ruiz, council member and Senior Administrative Manager.
Northwell’s continually growing awareness of diversity and inclusion will help to more effectively manage an increasingly diverse workforce and serve our patient population. This inclusive culture will also build an organization for the future that is more creative, innovative, and responsive to change in our market.
The Diversity Council is working hard to craft recommendations for programs that will roll out in the beginning of 2019. These talented leaders are looking to enhance our diversity and inclusion programs already in place as well as helping to form best practices for onboarding, mentoring and succession planning.
But their work won’t stop there! “We hope to continue to be an active voice at Northwell to ensure that our organization keeps making steps toward inclusiveness for all people, and that the leadership at Northwell continues to grow to reflect that,” says Jason.
At Northwell, we’re striving to change the future of health care. Diversity and inclusion helps continue to not only make our organization a great place to work, but helps us deliver extraordinary care to all of our varied patients. We’re looking for candidates like you to help us continue to stand Truly Together!
For our latest Inside Northwell Facebook Live event, we visited Lenox Hill Hospital to talk with the team in the operating room. Working in the operating room takes dedication and passion, especially in the city that never sleeps. We sat down with Eleonora Shapiro, DNP, MHA, CNOR, BC-NEA (Associate Executive Director of PeriOp), Nelly Arceyut (Registered Nurse), Donald Frederick (Surgical Technologist), and Jamaica Malang (Registered Nurse) from Lenox Hill to hear their career advice and why they being a part of the OR. And don’t miss the live tour of Lenox Hill’s OR from Eleonora following the panel! Check it out by watching the video below.
Northwell Health military veterans share their best advice for veterans looking for healthcare careers
One of the many things we’ve learned from listening to the former military members on our team at Northwell Health is the power of working together with others who share your goals and mission.
We talked with several military veterans on our Northwell Health team to get you the best advice on how to take your military skills and apply them to a civilian job in healthcare. They reminded us just how valuable their military training has been to their careers and reinforced our unyielding commitment to supporting veterans.
Hear advice directly from military veterans who have been in your shoes! We asked our team members for their best tips on making the most of your military skills in civilian careers.
“Being organized and disciplined” is critical in any endeavor, says Melonie C. Pernice, RT (R), MBA. “Having the ability to follow through on assignments, even in difficult or stressful situations” is one way the military prepared Melonie to shine in her role here as administrative director of radiology and cardiology at our Plainview and Syosset Hospitals.
Cynthia LaRocca, DNP, RN, director of nursing education and professional development, knows the value of following the chain of command, but tries always to “lead with a heart and try to remember that things are not always just black and white.”
Mergers & acquisitions director Andrew Roberts cautions that “transitioning out can be tough, it takes courage to ask for help, but don’t shy away from that.” His advice on taking your military training to the next level in a civilian career? “Find your passion outside of the workplace, the connections you’ll make there are invaluable.”
And we couldn’t agree more with our veterans! If you’re ready to connect with an opportunity like no other – one where your unique skills can continue to make a life-changing difference – join the Northwell Health team.
How Northern Westchester Hospital and Phelps Hospital worked truly together to deliver life-changing care
When Gina Neri needed life-changing care, she turned to the teams at Northern Westchester Hospital and Phelps Hospital to determine the best course of action. At a time in Gina’s life that should have been the happiest she received news shortly after finding out she’s pregnant, that she was diagnosed with colon cancer. The collaboration of two hospitals, three doctors, and countless nursing and support team members, allowed Gina to carry and deliver her daughter to term while receiving the care she needed to treat cancer.
Gina had been an OB/GYN patient of Sarina Distefano, MD, of Phelps Hospital for many years, through the birth of her two sons as well as for routine care. When the exciting news of her pregnancy was followed a few days later by a colon cancer diagnosis, Dr. Distefano guided Gina through the process of choosing the best care option for her and her baby.
After consulting many surgeons and hospitals, Gina was at a loss. Surgery without terminating her pregnancy didn’t seem to be an option until Jerald Wishner, MD, of Northern Westchester Hospital, suggested an innovative way to treat her through robotic surgery. There were still risks, but this truly innovative plan would allow Dr. Wishner to remove the tumor while Gina was still pregnant. “We had to really tailor our plan as specifically as we could to make sure we had two healthy patients, not just one,” says Dr. Wishner.
Her care didn’t end after the completion of her surgery. Francene Gallousis, MD, a doctor of Maternal Fetal Medicine who specializes in high risk pregnancy care at both Northern Westchester and Phelps, helped bridge together Gina’s recovery plan. Under the dedicated service of both hospital teams, Gina was able to deliver a healthy baby girl and continue her therapy post-delivery.
Throughout it all, it was important to her care providers at Northwell that Gina received care that went the extra mile for her needs. A commitment to care that went beyond just her doctors.
“What people don’t see or hear is the beautifully orchestrated symphony that went on in that operating room in absolute silence. Everyone knew their role and needed no direction. That team was the most experienced team she could have and I was honored to be a part of it,” says Christina Jaeschke, a Hyperbaric Safety Officer at Northern Westchester Hospital. “As stressful as that day and procedure may have been, it was equally rewarding and, every time I hear her and her family’s testimonial, I am reminded of the impact we have every day on every patient.”
“I remember all of us nurses rallying around her and offering only positive support. Gina always praised us nurses, and she knew most of us by name,” recalls Suzanne Mullins, BSN, RN, EFM, and one of Gina’s nurses at Phelps. Suzanne’s passion for her patients is a sentiment for all of the nurses at Phelps and Northern Westchester. Working closely with patients in their community, some multiple times over the course of years, allows these nurses to build strong connections and relationships with the individuals they’re caring for. This dedication to serving their communities makes it even more rewarding when they’re able to deliver patients the care they deserve. “I remember her last day on the maternity ward, she left us with such hope and positive feelings,” says Suzanne and it’s a memory that’s left a lasting impression on her career.
Caring runs through everything we do, and we act with passion to ensure our patients feel at home in our hospitals while they receive the care they need. Just ask Johanna Daprile, BSN, RN-BC who was one of Gina’s nurses at Northern Westchester, “that’s how the atmosphere is: home. The patients we take care of, our co-workers, everyone treats each other as family. And you don’t find that everywhere. It makes it easy to go to work every day.”
Thanks to the collaboration of the teams at Northern Westchester Hospital and Phelps Hospital, Northwell was able deliver Gina life-changing care during her surgery and throughout the remainder of her pregnancy and chemotherapy. Working truly together allowed for care providers to ensure that Gina was in good hands through every step of her journey.
“I feel so blessed to have been an instrument in this miracle and grateful to have a team of colleagues who not only have amazing clinical skills but the ability to individualize care to the patient’s medical and emotional needs,” says Dr. Distefano.
Northwell Ventures Presents: Meet Avizia, the future of telehealth
Providing the right care at the right time can be difficult when patients can’t make it to the doctor’s office. That’s why we’re so excited to share Northwell Ventures latest investment in Avizia, a truly innovative telehealth solution provider to aid Northwell in making communication easier with patients and our colleagues.
With Avizia, Northwell Health will unite our 23 hospitals and more than 650 outpatient practices under one telehealth infrastructure including physician offices, imaging centers, laboratories, same-day surgical centers, skilled nursing facilities, home care, emergency medical and air ambulance services. Beyond telehealth, we’re adding a robust Electronic Intensive Care Unit (eICU) program that will include our subspecialty neuro-critical care coverage, expanding the staff of our critical care teams in seven hospitals and eight ICUs.
And there’s more! We’re also managing a telestroke program that allows our team of board-certified stroke neurologists to rapidly evaluate and assist our emergency medicine teams in treating stroke patients upon arrival. We will be extending these capabilities to all of our facilities soon!
Avizia OnePass and myCare will provide a full-service technology solution that will help providers across our growing network to virtually consult with each other, allowing patients served by Northwell clinics and hospitals to receive more convenient virtual care when and where they need it. In the words of one of our leaders:
“The Avizia Platform will allow Northwell Health clinicians to directly engage with our patients in their homes and offices for many conditions that previously would require a visit to a medical office. This should allow us to provide better, more efficient care for individuals, particularly with chronic conditions, than can be done today.” -Martin E. Doerfler, MD, SVP, Clinical Strategy and Development, Associate Chief Medical Officer.
This post is part of a series focusing on the Truly Innovative concepts and technologies brought to life by Northwell Ventures. We invest in companies that will generate strategic returns- creating products that meet healthcare needs now and in the future. Northwell Ventures showcases our investment in unique and noteworthy innovations that will impact our work and the health of all.
Learn more about Northwell Ventures other initiatives here.
If you could look up “healthcare leadership” in a dictionary, we wouldn’t be surprised to see a picture of Terry Pando, RN. As the chief nursing officer and associate executive director for patient care services at Staten Island University Hospital, Terry pursued leadership roles from the very beginning, becoming a Nurse Manager after just one year into her nursing career.
Throughout her 30 years with Northwell Health, Terry has been consistently recognized for her strong leadership skills. She received the Northwell Health Nursing Leadership Award while at LIJ Medical Center as well as Northwell’s Award of Excellence. In addition, her work in advancing the Patient-Centered Model of Care Redesign and Throughput Initiative earned her team Northwell’s prestigious President’s Award for Teamwork.
How are you innovating the nursing practice at Staten Island University Hospital?
Our leadership is focusing on employee engagement, particularly our team members that are on the front line directly caring for our patients and their families. They are our key partners for innovation, programs and initiatives. I am passionate about supporting and encouraging nurses and giving them a voice.
What is your leadership vision for nursing?
I want to make sure that our leadership team, RNs and PCAs all feel empowered and supported to do what it takes to deliver the best care. It’s very important to model the behavior that we expect from them and communicate clearly the improvement we are hoping for. We are also committed to nursing professional development by supporting those pursuing advanced degrees and providing mentorship to leaders to continue their professional growth.
What are some key nursing initiatives in 2018 at your hospital?
At Staten Island University Hospital, we’re continuing to focus on improving quality outcomes. We’re also working across the system to enhance our patients’ experience and provide an environment of peace and quiet at night. Of course, continuing the development and growth of our staff is a top priority.
What training and education is available for new nurses?
We have so many opportunities for nursing advancement. The Center for Learning and Innovation offers opportunities to network, take courses, be exposed to best practices and be inspired by leaders from across the system. Our Institute for Nursing (IFN) provides an exceptional RN orientation and conferences for nursing specialties. We’ve opened an outstanding graduate nursing school at Hofstra University. And of course, we provide generous tuition reimbursement. For me it’s all about empowering the nurse to be the advocate for the patient and their most trusted resource.
What is the most important quality to have as a nurse?
Integrity – always focusing on doing the right thing. And keep the patient at the center of every decision that you make.
What is the best advice you’ve learned over the course of your career?
The responsibility to mentor and support the growth of our employees is and should be our guiding principle. I believe that is the essence of a true leader and where the greatest personal satisfaction comes from. When you facilitate someone else’s career development, that’s a great opportunity. The importance of that responsibility as a leader, I’ve learned from my role models including Maureen White and Kerri Scanlon.
If you’re looking to make the most of your passion, vision, and ambition as a nursing professional, Northwell Health will help you reach your true potential.
At Northwell Health, we can be Truly Ourselves. Happy National Coming Out Day!
“Our employees should never have to make a choice between a career they love and living with their truthfulness and integrity. I am so proud to be part of an organization that lets me be who I am every day at work. Every morning I wake up looking forward to my workday and what exciting things are in store for me. As an openly gay male executive working at Northwell Health I am surrounded by support from senior leadership and my colleagues; I am able to come to work and be my true self. Through our Business Employee Resource Group EXPRESSIONS, I have been able to align with my fellow LGBTQ co-workers and our allies to make this organization such a great place to work.” – Edward C. Fraser, Vice President of Corporate Community Relations, System Administration
On October 11th, Northwell Health employees are celebrating National Coming Out Day with our LGBT community members, allies, patients and the members of our Expressions BERG. At Northwell Health, we’re always striving to create an accepting culture where we can all be Truly Ourselves.
This National Coming Out Day, Northwell is taking the pledge to #WearTheRibbon. This one-day campaign encourages employees to take a stand against the discrimination, violence, harassment, and bullying of LGBT people by showing support for safe spaces where they LIVE, LEARN, WORK, PLAY, and PRAY. Expressions BERG members and allies are signing this pledge and wearing a rainbow ribbon at work to visually “come out” in support of safe spaces for LGBT individuals. This pledge is just one way that Northwell encourages employees to achieve their full potential and supports a safe and inclusive working environment and.
The Business Employee Resource Group (BERG) program at Northwell Health helps our patients by elevating diverse voices so we can better serve our diverse population. It also helps our staff, so they can find and engage with the specific communities that understand their experiences and ensure representation of their perspective and experience. This culture of acceptance creates a safe space for BERG’s like Expressions to thrive.
The Expressions BERG consists of Northwell Health employees who identify as LGBT, are allies of the LGBT community, are passionate about or are interested in promoting health equity and awareness of the LGBT community. Wayne Kawadler, Dir, Community Relations, Administration explains, “through our Expressions BERG I have been able to connect with fellow LGBTQ workers and allies, all who are able to be truthful and open about their sexual and cultural identity. From celebrating Pride Month to acknowledging Coming Out Day, Northwell Health is a truly accepting place to work for.”
Learn more about other BERG’s at Northwell Health here. Join us and find the support you’re Made for.
Variety, autonomy and passion: all in a day’s work as a PA
It’s National PA Week! Whether serving as part of the surgical team in the OR, or providing post-op care, our surgical PAs play a vital role in how we are raising the standard of health care. Read their stories.
Variety isn’t just the spice of life. It’s also a day in the life of a physician assistant (PA) here at Northwell. Whether it’s working alongside surgeons in the operating room, making bedside rounds, reviewing lab results or staying up-to-date on the latest technologies and treatments, PAs play an integral part in patient care.
For Melissa Hoerning, a cardiothoracic critical care surgery PA at Southside Hospital, workdays include formal rounds with the multidisciplinary team, prepping patients for surgery, assisting surgeons throughout thoracic and heart surgeries, and providing post-surgical care for patients in the ICU.
“We’re truly an extension of the surgeon,” says Melissa. “There’s a lot of trust from the surgeons, and that leads to great outcomes.”
Scott Shukri, a PA at the Department of Cardiovascular and Thoracic Surgery at North Shore University Hospital agrees that autonomy and variety are a daily part of his work. His day includes making bedside rounds in the CTU with intensivists following surgery and helping patients with recovery after surgery. Because he’s on the frontline with patients each day, he is often is the first to flag signs or symptoms that require further attention.
Scott also serves as a first assistant to cardiac surgeons during coronary bypass and other cardiac surgeries. In February of this year, he assisted in the operating room for Long Island’s first heart transplant, and he was recently involved with the rollout of “Code ECMO,” to provide extracorporeal membrane oxygenation – the use a of a machine to circulate and oxygenate blood outside the body— to patients who require emergency cardiac and respiratory support.
“The things we’re doing are groundbreaking and exciting,” says Scott. “We’re providing a lot of mechanical support, while continuously making sure that patients are progressing as they should be.”
Becoming a physician assistant
Both Melissa and Scott learned about the role of PA while working on their undergraduate degrees. Melissa shadowed PAs at Southside Hospital to determine if it was the career path she wanted to take and “fell in love” with cardiac thoracic surgery. Scott was drawn to the amount of face-time with patients that PAs have when deciding on his profession.
“There’s so much I can do as a PA,” says Scott. “The surgeons I work with encourage me to perform at my full potential – in and out of the operating room. I value the time the surgeons spend with me honing my skills, and also the direct impact I can make in the care my patients receive.”
Celebrating our physician assistants
National PA Week runs October 6 – 12. During this week and throughout the year, we honor our team of PAs at Northwell who exemplify working Truly Together. If you or someone you know is interested in becoming a PA, explore our open positions.
How to land the right internship that will drive you to a great career destination.
You’re nearing the completion of your college degree and looking to complement your education with some real-world experience. An internship in your chosen field is one of the best ways to do just that. Here are some important steps you can follow if you want to find and take advantage of the unique opportunities internships provide.
Find the right match.
It’s more than just finding an internship in your chosen line of work. You want to get the most out of this opportunity. Make sure the goals of the internship align with your personal career objectives. director of hospital operations at Southside Hospital, Brieanna Desidario advises, “A key consideration is how this will set you up for future opportunities. Does the program emphasize networking and relationship building? Will this experience help make the transition from student to professional smoother?”
It all starts with your resume. Make sure it’s formatted, visually appealing and grammatically correct. You want to make sure it’s as compelling and impressive as you are! Highlight your accomplishments with real examples. And try to keep to one page. Ryon Andersen, associate executive director of hospital administration at North Shore University Hospital says, “Remember it is an advertisement of who you are, your abilities and accomplishments. Content is important, however, readability is just as crucial.”
Make a great first impression.
If your resume results in an interview, remember to treat this as an interview for a long-term job. Do your research and learn all you can about the organization, its culture, and the internship. Then get ready to show who you are and let your personality shine through. Christopher O’Brien, senior director of finance and operations management at LIJ Valley Stream actually tells candidates, “Nerves are good. They mean you care and companies want people that care. People who push through nerves with enthusiasm are the ones that leaders want to invest in the most.”
Make the most of the experience.
You got the internship. Now make it work for you. Get to know as many people as you can, even outside of your specific department, and start building that professional network. Asking important and relevant questions is also a great way to get off on the right foot. Yash Patel, senior associate, of financial and operations management at Lenox Hill Hospital, reminds candidates that, “Even the greatest minds, bosses and employers continuously ask questions to spark conversation and to learn.”
There are many outstanding internships available in a wide range of professional disciplines. If you’re focused on a career in the healthcare field and looking for an exceptional internship option to get you off to a great start, take a look at Northwell Health’s Healthcare Management Program.
At Northwell, we know that when we’re Truly Ourselves, we can create great things. We’re committed to developing a supportive work environment that’s as diverse and inclusive as the communities we serve. Part of championing our team members and patients includes delivering the best care possible regardless of race, ethnicity, cultural background and language proficiency.
The “We Ask Because We Care” campaign is a new effort by Northwell to ensure we’re understanding and meeting the unique ethnic and cultural needs of our patients. This initiative aims to educate both our team members and community members about the importance of collecting and using accurate race, ethnicity and preferred language data. This system-wide campaign is part of a national push to support the goals of the National Call to Action to Eliminate Health Care Disparities and comes as a result of our CEO, Michael J. Dowling, signing the Equity of Care Pledge from the American Hospital Association.
As part of this new initiative, Northwell employees will be educated on how to appropriately ask patients their preferred language, their race and their ethnicity. Our patients’ health is important to us – we ask because we care. Though it is not mandatory for patients to answer, these questions aim to help us deliver the best care possible. By better understanding our patients, we can deliver personalized care to best meet our patients’ needs. Accurate patient information helps make exceptional care possible.
“In improving the accurate collection of patient data collection of race, ethnicity and preferred language and educating our communities about the importance of providing us with this data, we will help to advance diversity and inclusion and reduce health disparities,” says Elizabeth McCulloch, PHD, AVP, Diversity & Health Equity, “We will also be able to use this data to help inform our community efforts, strengthen our community partnerships and stratify our data by key quality indicators.”
All answers provided by patients will be kept confidential and only be shared with providers and within Northwell Health. This information however marks an important first steps to improving community health and eliminating health disparities. As the future market for health care services changes, Northwell is evolving to ensure we continually redefine health care while advancing diversity and inclusion.
Our staff is as diverse as the community we serve. By promoting effective communication and cultural and linguistic competence, we’re able to improve patient and family-centered care, eliminate health disparities and enhance health outcomes for patients and their families.
Every moment matters: How Nilda Adair is making a difference with patient experience
Connecting to people and making a difference are the cornerstones of why so many people start their healthcare careers. Nilda Adair, Chief Radiation Therapist at Lenox Hill Hospital, strives to ensure her team never forgets the spirit of caring that brought them to the industry.
Nilda’s career in radiation medicine had an unlikely start, after a career in Human Resources, Nilda took time off to raise her children. During this time, she sought out meaningful ways to connect with her community, Nilda began volunteering in radiation oncology at Long Island Jewish Medical Center (LIJMC). It was this experience that shifted everything. “When I started volunteering in radiation oncology, I felt so inspired by the employees – by their passion, their enthusiasm, and their motivation,” Nilda says, “I thought, ‘when I grow up, I want to be like them’ and I knew immediately I wanted to pursue a career in radiation oncology with Northwell.”
Volunteering inspired Nilda to go back to school to become a radiation therapist. She didn’t want to become a radiation therapist just anywhere – her heart was set on a position at LIJMC, “I knew if I’m going to work, Northwell is where I wanted to be.” After starting with per diem work at Northwell as a radiation therapist in 1997, Nilda transitioned to full time after just a few months.
However, her career goals didn’t stop there. Nilda’s passion and commitment to her work helped her move her way up through her years at Northwell, serving as a supervisor before becoming chief in 2013. If the day to day responsibilities didn’t keep her busy enough, she also became the Patient Experience Culture Leader for radiation medicine. In this role, Nilda is responsible for overseeing the local patient experience – leading and effecting change. It is this unrelenting passion for delivering the best care to our patients that reminds Nilda daily why she joined the healthcare industry.
Throughout her rise in Radiation Medicine, Nilda’s love for patient experience never wavered. The role of chief would mean taking a step back from interacting with patients directly, it also provided her with the opportunity to increase quality of care through empowering others. “I realized that by empowering my team, I’m able to help even more patients,” Nilda says, “We’re able to meet our goal of making sure that every patient feels like someone is spending time taking care of them, and that they don’t feel like a piece in a production line.”
Her role as a culture leader was a trajectory that started early on in her career. Over the years, Nilda was given the opportunity to work projects that led to improved patient experience. Embracing these opportunities meant that she was part of the team that help reduce the number of reduce the number of days between consult and treatment for specific disease sites, improved therapist workflow efficiency increasing the amount time team members spend crucial points of care, and to drive performance in our safety culture just to name a few.
Serving as a culture leader has allowed Nilda to expand her own knowledge of what matters to patients, “I’ve learned that a patient’s experience isn’t just impacted by the staff they interact with. It’s important to realize that all senses play a role in, not only, how we are perceived but impacts the overall feeling the patient has when they leave the hospital.” By taking every moment of the experience into consideration, Nilda and her team can deliver the best care experience for patients.
No matter her position, Nilda always remembers that spark that ignited while she was volunteering, “Focusing on patient experience helps us all remember the spirit of why we chose health care in the first place – make a connection, to help people, and to make a difference.”
Are you Made for outstanding patient care? Explore current job opportunities across our healthcare system.
An Appointment With: Dr. Lewis Teperman and Northwell’s New Liver Transplant Program
Being Truly Innovative is in our blood at Northwell Health, and Dr. Teperman is leading the way in our liver transplant services at North Shore University Hospital. From the start of his Northwell career in 2016, Lewis Teperman, MD, FACS, was helping to lay the foundation for Long Island’s first adult liver transplant program. Housed at NSUH, this program will provide convenient care not only for NSUH’s liver patients but to all patients with liver disease who are currently commuting into Manhattan throughout their long liver transplant process. We sat down with Dr. Teperman in this edition of Appointment With…. to learn more about his career and the new liver transplant program.
What is your career history and why did you decide to continue your career with Northwell Health?
I have been involved in transplant for my entire professional life. While in medical school my roommate’s mother needed a liver transplant and the technology was considered experimental. She was not afforded care and she expired. I have spent the last 35 years of my life helping to make organ transplant access easier for all populations. I was Chief of Transplant at another hospital for the last quarter of a century. It became clear after Hurricane Sandy that their patients were going to remain on Long Island. 45% of the transplant list in the State of New York comes to Northwell’s catchment area so they wanted to start a world class comprehensive Transplant Program. It was a perfect fit for my move.
Can you talk about the new adult liver transplant program being developed at North Shore University Hospital?
Northwell has always needed a Liver Transplant Program and as they say, timing is everything. The state approved our CON application and we have hired world class faculty and support staff. We are building a brand-new state of the art Transplant Intensive Care Unit and intend to open one of the most competitive and innovate programs on the Northeast coast in the first quarter of 2019.
Will this new program offer new career opportunities with Northwell Health?
The foundation of any successful transplant program is Acute Care Practitioners. We are hiring nurses, NPs, PAs, and Social Workers to complement our already outstanding and robust staff. We are looking for SICU registered nurses, inpatient, as well as outpatient, Transplant Coordinators with Transplant and liver experience. We are lucky to have Donna Campbell, NP as our AVP of Transplant who helps supervise our team members. She has been a legend in the Transplant Community and came to Northwell with me from my previous job.
Why should an NPs and PAs be excited to join this program?
We have a culture of innovation, education and warmth. All of our ACPs are afforded the opportunity for a rigorous orientation program and continuous education. New and innovative technologies and care measures are constantly brought to the forefront. The environment is rigorous, collaborative and friendly. They are an integral part of the Transplant Team.
Can you talk about the new state-of-the-art Intensive Care Unit that will be housing the new Adult Transplant Service?
The 8 Tower state-of-the-art transplant ICU is housed at North Shore University Hospital. It has the newest technologies including eICU capability. No expense has been spared, however it is only as good as the outstanding people who work in it.
Getting to North Shore University Hospital and our brand new unit is easy. We are right off the LIE and Northern State Parkway by car and we are easily accessible by train to the Great Neck or Lake Success train stations. From there we offer a free Northwell inter-campus shuttle for our employees. We are also accessible by bus and there’s a stop right at our entrance.
How is this new program helping deliver better care to transplant patients?
The new transplant program relies heavily on coordinators and ACPs. The Transplant Coordinators will be afforded the ability to keep in touch with their patients through our telemedicine initiative. A dedicated outpatient transplant facility was completed in 2017 and houses the transplant clinic.
What’s one fun thing you did this summer?
I held a party for 100 of our employees and their family members in East Marion, NY. The highlight was taking our staff’s kids out on the banana boat!
Meet the ‘Unsung Heroes’ of the Northwell Health Surgical Team
When it comes to a major medical procedure, everyone involved is a crucial component in making sure the surgery is a success. Sure, the doctors and nurses are often the figureheads of these difficult procedures, but within the PeriOperative field, Sterile Processing Technicians are often the “unsung heroes” who deliver key support before, during and after surgical procedures.
“People see surgical instruments on television shows and never see the meticulous process requiring a number of hours to complete best practices in reprocessing of instrumentation to ensure all of our patients are receiving the utmost quality of sterilized instrumentation,” says Marc MacLaren, RN, BSN, MSN, Program Director of System Sterile Operations, “Each Sterile Processing Technician at Northwell Health works every day as if it was their loved one, or themselves, requiring medical attention needing sterile instrumentation.”
And if you’re looking for your next great opportunity with Northwell Health, here’s why you should care.
Never a dull moment. Kevin L. Witcher, Director of Central Sterile Processing for Staten Island University Hospital-PeriOperative Services says, “Central Sterile Processing is the silent heartbeat of PeriOperative services as we provide support not just to the operating room but also surgery suites, clinic’s, physicians’ offices and more.”
Your work matters. David Braun CST, CRCST, Manager, Sterile Processing at Peconic Bay Medical Center echoes Kevin’s sentiments, “The Central Sterile Technician is the unsung hero in the fight against Surgical infections across the nation and it’s gratifying to see them get their due.”
The time is now. Matthew Rafferty, Manager, Central Sterile Services at Syosset Hospital says, “It is a very exciting time in the sterile processing field. It is rewarding to see so many technicians advance in their careers. This field holds enormous growth potential and a promising future.”
A growth that is well deserved for sterile processing. “The Sterile Processing field is rapidly growing as the healthcare industry has begun acknowledging this extremely vital role in the totality of the patient care continuum,” says Marc.
Marc, Kevin, David and Matthew understand the important role served by Sterile Processing. Their hospitals are two of Northwell Health’s facilities experiencing a tremendous surge in the need for periOperative services. That means exciting opportunities for dedicated, passionate technologists to join their outstanding surgical teams. If you’re looking for a Sterile Processing career at Northwell Health, we’ve made it even easier for you to apply with our new qualifications*. You may either have a sterile processing certification (CRCST or CSPD) OR provisional certification (CRCST) to apply.
*Does not apply to Northern Westchester Hospital, Peconic Bay Medical Center and Phelps Hospital
As Kevin L. Witcher says, “Northwell Health is providing individuals with the opportunity of becoming an integral part of periOperative services. You will have a direct impact on the outcome and experience that our customers receive!”
Get started right away!
Our new SPD credentials mean you can join us as a Central Sterile Tech with either a sterile processing certification OR a provisional certification.
Central Sterile Processing Techs have the chance to contribute to the surgical excellence of award-winning hospitals while working at the forefront of advanced surgical technology.
It is the policy of the organization to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.