This post is part of a blog series highlighting Northwell Health’s Advanced Clinical Providers (ACP). Each Northwell Health employee was nominated by their manager as an individual that exemplifies a central Northwell Health value. This month, we’re proud to introduce you to Melissa Moscola, PA-C, MA., who is a “Truly Innovative” member of our team. Here’s why:
Melissa is a Truly Innovative PA at Northwell Health. As a practicing PA in various capacities, Melissa was working for a private practice providing critical care coverage. But she felt she could do more for patients and families. When the Follow Your Heart program, a support service for patients and families, was revamped and developed in partnership with CT surgery and Health Solutions, she jumped at the chance to become part of this innovative medical endeavor. As the program approaches its second anniversary, let’s learn how Melissa found the position she’s Made for.
Melissa has spent most of her career working in critical care areas. This experience showed her the importance of support services, “when these patients survive and recover enough to be discharged from the hospital, their needs don’t disappear, they change.” That change means families and patients will need more support than ever. The Follow Your Heart program bridges the gap between the hospital and the patient’s home and helps ease the transition by providing increased access to care, medication optimization, and home visits.
In her position, Melissa is “able to develop relationships with both patients and providers based on trust, which becomes particularly important when dealing with the most vulnerable patients.” And she can build those relationships without sacrificing growing her own. Melissa enjoys the flexibility she’s found in her profession, a flexibility that has enabled her to get her master’s degree, get married and have children.
Throughout her career, Melissa has embraced innovation. The technology available today allows her team to perform virtual visits to patients at acute rehab at Glen Cove. Melissa notes, “the field of medicine is always changing and I am so happy to be an integral part of the change.”
The Follow Your Heart Program was a finalist for this year’s President’s Award where the program and team were recognized for their Truly Innovative work. Melissa recognizes how teamwork got her here, “we are a truly cohesive team that works well together for the good of the patients.”
Are you Made for working with exceptional Advanced Clinical Providers like Melissa?