The winner for Innovation, MindFULL C.A.R.E., developed a new model of geriatric-specific patient care to help the growing elderly population, which accounts for more than 46% of hospital stays on average.
This author has yet to write their bio.Meanwhile lets just say that we are proud jschuster contributed a whooping 29 entries.
Entries by jschuster
The winner for Exceptional Patient/ Customer Experience is Amy Smith, NP, Program Coordinator – Emergency Nursing at Lenox Health Greenwich Village. As a Sexual Assault and Violence Intervention advocate, Amy noticed that there was a great opportunity to better connect medical providers and patients in very difficult situations.
Last August, we became the first health care organization in the metro New York area and the seventh in the nation to provide public patient satisfaction reviews. Now, organizations like Duke, Virginia Mason, Reading Health System and the University of Pittsburgh Medical Center are seeking our expertise in patient transparency.
As we continue to transform, our employees always remain committed to providing the best care for our patients, customers and team members.