Calling all NPs and PAs: Meet our brand-new ACP Leadership!
We’re excited to announce our new Advanced Clinical Providers (ACP) initiative at Northwell Health! With the appointment of a new leadership team, innovative structural changes, and an updated approach that joins Nurse Practitioners and Physician Assistants, we’re excited to share the changes that will bring ACP’s to the next level of employee engagement and patient care. Those new changes start with our recently promoted leadership, Assistant Vice Presidents Jason McGrade, PA and Jennifer Laffey, NP.
The exciting new ACP initiative includes an updated strategy and structure that brings NPs and PAs together. “Both Jason and I came from the same arena where NPs and PAs work together and there was no differentiation as we all shared the goal of providing quality care,” Jennifer explained. Jason elaborated, “We really are aligned in our goal to recruit and develop the talent and qualities of Advanced Clinical Providers. Understanding their individual passion, drive, quality, and acumen.” Senior leadership has appointed ACP physician leaders to each service line to help support and foster growth and alignment amongst our NPs and PAs.
We couldn’t have better individuals leading this change! After graduating as valedictorian from PA school, Jason spent ten years at Lenox Hill Hospital before becoming Chief PA at Manhasset in 2011, where he eventually became Director of his service line. After Jason started his MBA in 2017, he knew he wanted to become involved in creating the design architecture for an ACP community. He’ll get that opportunity in his new role as Assistant Vice President for the ACP’s.
Jennifer started in health care as an ICU nurse before she got her Master’s degree, after which she moved to North Shore University Hospital. There, she found many opportunities to develop her career such as preceptorship, mentorship, leadership and program development. Before moving to Health Solutions where she assumed a leadership position. Jennifer helped develop a team of four ACPs into a multi-disciplinary team of 50 spanning Long Island and began teaching for the Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies NP program. Now, she’s the NP, Assistant Vice President.
When it comes to joining our team of ACPs, there couldn’t be a better time than now!
“This is a great time for growth and opportunity. We are the most supported we’ve ever been and we’re continuing to develop and grow our programs and our staff,” Jennifer said. With a system as vast as Northwell Health, ACPs can achieve career advancement, explore different areas of expertise, work on exciting projects, and enjoy a true work/life balance.
Both Jason and Jennifer see the new ACP strategy as a continuation of Northwell Health’s commitment to the future of health care. “Health care is evolving and health care delivery, access to patient care, and access to service has changed over the years and certainly it’s been identified that PAs and NPs are the best vectors of that high-quality health care delivery,” Jason said. Both professions have experienced tremendous growth with the support from Northwell Health. According to Jennifer, ACP’s are answering a need in the health care community, “The real goal is elevation within the roles and that impacts overall health care delivery. Especially as health care changes and the landscape changes, we fill the gap to deliver the highest quality of care.”
The new ACP vision and initiatives are an exciting new addition to Northwell Health and will have support from the largest health system in New York State (that’s us!). Creating an innovative program like this is a challenge that we’re Made for. Jennifer puts it best, “We are a leader in providing transformational care and management to patients. There are a lot of opportunities to advance.”
Are you Made for redefining how we deliver care? Check back soon for some more exciting announcements about our new ACP initiative.
An Appointment With: Jonathan Sobel, Senior Administrative Director for PA Services
Physician Assistants (PAs) are playing a larger role in defining and delivering outstanding patient care., and Northwell Health is helping to drive some of these changes. At Northwell, advanced clinical providers (ACPs) are greatly valued and given a tremendous amount of autonomy, support and professional respect. Whether PAs are assisting complex hand surgeries on professional athletes or working on cutting-edge bypass procedures to restore cerebral blood flow, their expertise and insight are highly sought after. As a leader within Northwell as well as the overall PA community, Jonathan Sobel is playing a leading role in these exciting developments. He is not only the Senior Administrative Director for PA Services, he is also President Elect at the American Academy of PAs. Get to know Jonathan.
Tell us about your career at Northwell Health.
After graduation, I joined Cohen Children’s Medical Center, caring for pediatric open-heart surgery patients alongside a world-class team of surgeons, cardiologists, and nurses. I then joined the CT Surgery team at LIJ Medical Center and later became the Supervising PA, leading innovations in care, quality improvement, and patient experience. I received leadership training and resources at Northwell’s Center for Learning and Innovation and went on to complete my MBA through the Northwell-Hofstra University partnership. Thanks to Northwell Health, my career has continued to progress. I am currently the Senior Administrative Director for PA Services for our Manhattan campuses.
How are PAs being innovatively utilized at Northwell Health?
At Northwell, we realize the tremendous role that PAs bring to the changing healthcare landscape as we move toward value-based care. We’re integrating PAs into roles where they can increase access to quality, cost-effective care in a highly autonomous way. Our PAs serve in every clinical area and medical specialty. They are a big part of our new cardiac transplant team at North Shore University Hospital and are key members of the robotic surgery program. As we increase our focus on our outpatient facilities, our PAs are right there to be an integral part of caring for these patients and in responding to gaps in the healthcare workforce.
Why is being a PA at Northwell unique?
We recognize the value that PAs bring to the new arena of health care. Our supportive environment includes a dedicated PA Leadership structure with direct linkage to medical leadership. Our PAs participate on medical staff committees and are actively involved in quality improvement initiatives. Their clinical expertise and leadership are highly sought after, creating pathways for advancement into senior leadership. Our neurosurgery PAs are learning cutting-edge bypass procedures to restore cerebral blood flow. In orthopedics, they’re reducing fractures and dislocations in the ED and assisting complex hand surgeries on professional athletes. Our Urology PAs are helping with robotic prostatectomies. PAs in our Vascular Birthmark Institute provide total care for these complex cases.
How does being President-Elect of the AAPA help you shape patient care at Northwell?
I’m involved in national conferences focused on advancing the PA profession, the scope of practice, reimbursement, and much more. I’m helping define where health care and the PA practice is heading in the next five to ten years. I can then apply these strategies to our PA practice here at Northwell.
What career paths are available to a PA at Northwell Health?
There’s no limit to what a PA can do here. They can advance their clinical career from PA to Senior PA and Supervising PA. A Senior PA mentors new PAs and students, participates in quality improvement and helps develop educational programs. A Supervising PA takes on the role of team leader, managing administrative functions. There are opportunities to become an educator, with roles for PA Fellowship Directors and Coordinators. We have PAs who run service lines, hospitals and clinics, PAs working in clinical informatics, and serving on our Joint Ventures team. Our Chief People (HR) Officer is a PA!
What training and development opportunities are available to PAs?
Our orientation programs are robust, tailored to individual PA needs and include the use of state-of-the-art simulators. For ongoing education, our academic medical centers offer directed didactic and clinical skills training. PAs can enhance their surgical skills at our Bioskills lab, or on simulators at our Patient Safety Institute. We also have a vast catalog of courses available both online and in person through The Center for Learning and Innovation. We encourage our PAs to attend national meetings and participate in the governance of their PA societies. Through our partnership with Hofstra, we offer generous support toward advanced academic degrees.
Think you’re Made for this challenge, advancement, and enrichment Jonathan is talking about? Start here.
An Appointment With: Orthopedic Physician Assistant Rachel Zawodzinski
Welcome to An Appointment With, where we sit down one-on-one with our Northwell Health colleagues. Today we’re meeting Orthopedic Physician Assistant (PA) and marathoner, Rachel Zawodzinski.
Why did you choose a career at Northwell Health?
I’m from Buffalo and I wanted to move to the city. I had heard that Northwell Health was a great place to work and that they provide great education to the staff and PAs. Everybody’s happy here because Northwell Health really supports you. Being a Physician Assistant, you learn a lot on the job and since it’s a learning institution with residents and fellows, there’s always an opportunity to learn.
Tell us about your role as an Orthopedic Physician Assistant.
I work with Dr. Hepinstall in adult reconstruction. I started a year ago last April and it was my first job out of PA school! I alternate days between the office and the OR, and in the office I see patients alongside the doctor as well as my own patients. We have an elderly population, as our focus is in total hip and knee replacements. I assist in the OR, which I love. When you are in surgery, you get to see exactly what you’re doing so when patients ask you questions, you can answer them more clearly because you were there — you know what happened. It’s a great environment to experience and learn the best practices.
What should people know about working at Lenox Hill Hospital?
It’s a very close-knit team that we work with regularly which allows us to work together very well. We enjoy each other’s company which also means that we try to make the job as fun as it can be.
How does your job affect your ability to stay active and how does this translate into your work?
One of the hardest things in this field is time management, so it can be hard to maintain an active lifestyle outside of work. I am a runner, so I try to run or work out in the morning before work. When you’re in surgery, you never know how late the day will go. But exercise is something I enjoy and I feel better after doing it — I am a more productive person when I am active, so I prioritize it.
In our field, everyone always wants to achieve something and likes to train for something, whether it be a marathon or to be better in their career. Everyone wants to be the best version of themselves and likes to work toward a goal. We see the complications every day that people can have if they’re not healthy, and that makes you want to be healthy and promote a healthy lifestyle to your patients.
Are you training for a marathon right now?
I continue to run to stay active and plan to do a half marathon in the spring and hope to do another marathon next fall.
What kind of person would be great at being an Orthopedic PA?
Someone who is motivated. A lot of people in ortho are active people and they like the variety between the office and the OR. You have to be flexible and work with change because you can always uncover something unexpected in the OR!
Do you have any advice for people who are looking to become an Orthopedic PA?
It’s a great field to work in and I really love what I do. It’s a great career being a PA in general, so if you want to go down that path, then just work hard and have that goal in mind. When you have the opportunity to learn from the people around you – doctors, techs, nurses – take advantage of it.
We have exciting Orthopedic PA opportunities in new, state-of-the-art facilities in Greenwich Village and Long Island. Like achieving success in a marathon, it starts with one step. Take it here.
Photo: Our Advanced Practice Leadership Council being truly together at a holiday celebration last year
Our NP Leaders – Leading the way for Advanced Practice Nursing
Our Nurse Practitioner leaders are continuously pushing the boundaries to find unique ways to keep our Advanced Practice Nurses engaged. And with over 900 advanced practice nurses in over 17 specializations, they need to. As we rolled out our internal employee promise earlier this year, our leaders came together at the 4th annual Director’s Development Day where they focused on their accomplishments over the year, reflecting on the good and the not so good, as well as goal setting for the System Advanced Practice Leadership Council and workforce for 2018, making sure it’s aligned with our new promise.
Throughout the day they went through different exercises to connect our refreshed values to the work they do every day. As they reflected on how our employees are Truly Compassionate, Truly Ambitious, Truly Innovative, Truly Together and Truly Ourselves, they came up with different ways to recognize our employees who go the extra mile for their colleagues, patients and patient families.
“It is a system wide mission to get over 90% engagement scores by 2020 and we want to be leading the way. This day is just one example of how we are bringing our leaders together to think about how we can keep our employees engaged and happy by connecting them to our employee promise which embodies who we are as an organization and what we want to achieve.” Carol Patrick, Corporate Director of Advanced Practice Nurses
Our leaders focused on strengthening the communication and dissemination strategies within our organization and the groups dialogued about ways to recruit and retain our advanced practice workforce, becoming the employer of choice for Advanced Clinical Providers. Autonomy, team collaboration, value, and recognition were key areas that echoed the sentiments of the advanced practice members in creating action items for successful, and sustainable implementation. Embedding our culture of care and diversity into optimizing accessible, efficient, safe patient centered experiences were unanimously threaded throughout all groups in exploring how we as Advanced Practice Nurses at Northwell Health are truly Made for this.
Becoming a Physician Assistant (PA) is no easy task, but it’s definitely worth it. As we celebrate Physician Assistants Recognition Week we asked some of our employees what their top 3 reasons to become a PA were. Here is what they had to say.
You’ll do something you love every day.
“For the past 33 years, I wake up every day to do something I love – taking care of people and making a difference. This is something that I have wanted to do since a very young age and the profession was quite young at that time. Now with the profession celebrating its 50th anniversary, I can look back and reflect on how happy I am to have been a part of it all of this time and to look forward to at all of the exciting things that are happening in the PA world. We are in a field that is growing exponentially. As the healthcare landscape is changing, so is the need for PA’s.”
-Matthew Shebes, Supervising Physician Assistant, Surgical Services, Long Island Jewish Medical Center
“Within these roles you will have direct contact to patients – in a physical and conversational way. These relationships drive you to come up with the best treatment plans to help them get better.”
-Martin Morales, Corporate Director, Physician Assistant ServicesYou will be challenged, in a good way.
You will be challenged, in a good way.
“Working in medicine is an ever-changing landscape that requires me to be up to date with the medical knowledge, and processes. There is always a challenge and boredom does not exist. I am also heavily involved in PA education. I am an adjunct at the Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies and have been a preceptor for several of the PA programs for many years. To see students that studied under my tutelage go on to graduate and move up to prominent members of the PA profession is extremely rewarding.”
-Matthew Shebes, Supervising Physician Assistant, Surgical Services, Long Island Jewish Medical Center
“The key to any rewarding job is to be challenged. As a Physician Assistant, you are constantly tasked with assessing your patients’ problems and applying curative/preventative measures. The tiniest intervention can greatly improve an individual’s quality of life. Since PA’s are team players who are constantly interacting with various healthcare professionals, you also have the ability to impact your colleagues – whether it be doctors, nurses, respiratory therapists, etc. One of the reasons why I love my job is the interactions I have with my patients, my coworkers and the privilege of influencing an individual’s life.”
-Jane Joseph, Physician Assistant, Mid-Level Providers, North Shore University HospitalFlexibility.
“The PA model has become more autonomous over the years and this allows PA’s to develop exceptional skill in their area of expertise. Also, the ability to have a nice lifestyle, enjoy my family and make a nice living.”
-Matthew Shebes, Supervising Physician Assistant, Surgical Services, Long Island Jewish Medical Center
“The versatility of this career is amazing. You can choose any specialty you want without limitations and you can treat a wide range of patients. There will also be a shortage of PA’s within the next 5 years because demand is high and the schools can’t keep up – job security and compensation will never be better.”
“Physician Assistants have the unique advantage of being able to practice in various medical specialties. This allows us to gain experience and constantly expand our knowledge base. We have the ability to find our niche and stick with it, or change specialties at any point in our career. It provides PAs with a wide range of options, a great job market, and lifelong learning.”
-Jane Joseph, Physician Assistant, Mid-Level Providers, North Shore University Hospital
Q&A with Advanced Practice Nursing Corporate Director, Carol Patrick
Q: How long have you worked for Northwell Health?
A: I have been with Northwell Health via Huntington Hospital since 1981 (35 years), in a variety of capacities, beginning as a Registered Nurse, then working my way up to a Clinical Nurse Specialist in Critical Care, Critical Care Director, Electrophysiology Acute Care Nurse Practitioner. Three years ago, I became the Corporate Director for Advanced Practice Nurses at Northwell Health, and since have been balancing that role as well as allocating a portion of my time as an Electrophysiology Nurse Practitioner.
Q: What does the Nurse Practitioners Council do for our NP’s within the system?
A: Our System NP Director’s Council meets monthly for 2 hours, provides an avenue for advocacy and communication from all of the systems Nurse Practitioners to our leadership. Maximizing the ability of the NP’s to practice to the top of their licensure is the vision and goal of our leaders. The Mission of the System NP Director’s Council is to be the voice of the advanced practice professional, while promoting the highest standards of evidence based, patient centered, quality care. Supporting and promoting excellence in leadership and professional growth within the advanced practice profession is also one of our main priorities.
Q: Can you talk about the opportunities for NP’s throughout our health system?
A: There are multiple opportunities in innovative work environments for the Advanced Practice Nurses at Northwell Health in both the inpatient and outpatient settings – ranging from e-ICU, telestroke, telepsychiatry, to robotic surgery and our newly growing LVAD impantation HF program, liver transplant program, the outpatient Housecalls and Care Solutions team. The opportunities for advanced practice Nurses here are endless – one can create their own vision, construct a viable business plan and strategy, and their dream can come true. Innovative care models are popping up everywhere – advanced illness programs, palliative/ hospice care, acute stepdown units, outpatient clinics/ programs, perioperative NP oversight, which are all NP managed and run. Assessing metrics such as length of stay, infection rates, skin ulcers, CAUTI, VTE occurrences, patient/ family satisfaction, and team communication are amongst the measurements where we shine.
Q: What role do NP’s play here at our hospitals and facilities?
A: The role of NP’s here is directed North – leading the way in independent and innovative practice and patient centered care. Our NP’s serve as advocates for our patients and families, conduits for change and strong collaboration and communication amongst physicians and other health care providers, engaging referrals whenever needed to optimize patient outcomes, and safe efficient transitions throughout the health care continuum.
Q: Why is Northwell special?
A: Our Nurse Practitioner’s are the voice of the patient and families – listening, assessing, prescribing, referring, optimizing, performing, and embracing technological advances in care for the prime focus of utilizing time management and efficiency for what matters most, the patient! Northwell is special because our leadership and supportive administration enables EVERY advanced practice nurse to have a voice. They listen to the staff, and have teams of individuals who evaluate Employee Engagement results, working on plans for success and targeting those areas of deficiencies to improve both employee and patient satisfaction. The wealth of educational and participative opportunities abounds – all one needs to do is have an idea and implement it. We at Northwell provide every advanced practitioner with a professional identity and ongoing professional development that makes us the employer of choice. Interprofessional quality, safety, and the optimal patient experience is a core tenant for our staff to achieve. Our goal is to foster a singular vision for the health system with the ultimate goal of creating a pathway for every Advanced Clinical Provider to work to the top of their license, and have a voice!</
Q: What would you like to say to our NP employees during recognition week?
A: I would like to say THANK YOU for your engagement, enthusiasm, support, and true commitment to high quality, safe, patient centered care. Our time in advanced practice is now – we need to create our destiny in impacting health care, or someone else will do it for us. Get involved with your professional associations, legislative updates, and have a voice in effecting positive change for our providers and patients. The future holds promise and ongoing growth for our significant role in advancing advanced practice nursing. As we celebrate National Nurse Practitioner Week, look at how far we have come, but most importantly – look North – to where we are leading the way in health care transformation.
Meet our Vice President of our Orthopaedic and Rehabilitation Service Lines, Nina DePaola
Why did you become a physical therapist?
I knew from personal experiences at a young age that I wanted to go into healthcare related to improving ones quality of life. In order to pursue this I spent time volunteering in high school and I observed physical therapy which inspired me. My goal at the time was to help those with cancer and improve their day to day function and strength during treatment and recovery. Through my physical therapy education and training I became interested in working with a variety of those in need-including those with sports, cardiac, neurological, amputees, and orthopaedic conditions. Most importantly a physical therapist has the ability to motivate and teach an individual to become more independent and enjoy each day.
How long have you worked for Northwell health?
I will be celebrating my 30 year anniversary in 2017.
Can you talk about your career profession within the health system?
I began as a staff physical therapist at NSUH Manhasset. I then pursued my masters in administration, with the intent to go into a physical therapy private practice. About 5 years later I was offered an opportunity to start a small outpatient orthopaedic physical therapy program for the hospital. This small program has grown over the years to many sites and is called STARS (Sports Therapy and Rehabilitation Services). The STARS team continues to this day and celebrates exceptional service, engagement and care for many types of patients in need of physical and occupational therapy. I was asked approximately 15 years ago to oversee the Rehabilitation Service Line for our growing health system, and shortly after that I was asked to oversee the Orthopaedic Physician Service Line. Now our two service line teams have grown many programs, centers, facilities and offices in many markets throughout the region.
What do you like most of the administrative role of rehabilitation?
Once I became a physical therapist I started developing programs and I really enjoyed initiatives that resulted in impacting many more than just the 10 patients a day that I was treating. It is also very rewarding to help those with a passion for what they love to do create better patient care. That motivated me to grow and I was asked to do this more formally – thus starting my career ladder into administration. My most proud achievement to date has been to celebrate the successes of others and the accomplishments of many individuals who have helped create better ways to offer care to those in need. On the business end a particular goal is to volume build. Areas of our teams include marketing, community outreach, meeting with societies, care organizations and advocacy groups in order to meet their needs, building new service communities and promoting a personal touch to everyone and everything we encounter in corporate healthcare. In corporate healthcare, it has been helpful to be a voice as a physical therapist- to represent the profession and yet align strategically with the health systems mission.
What kind of experience and settings are available to therapists within Northwell Health?
Within Northwell there is just about every variety of therapy and rehabilitation. We have hospital based therapy, skilled nursing- short and long term care therapy, acute inpatient rehabilitation, outpatient therapy and homecare. We treat all ages from pediatrics to geriatrics and have just about every specialty program from sports and spine care to joint replacements, neuro rehab, brain injury and lymphedema care. Part time and full time positions which offer flexible hours are available in many of our settings that help promote a work- life balance.
Why is Northwell Health special?
Northwell health is the largest employer for physical therapists in our region. Many employment options are available related to location and specialty. The overall culture of Northwell is one of teamwork, caring, communication, respect and a great family feel. Employees within Northwell Health truly care about each other and enable change for improvement and what best meets the needs of the patients. As a physical therapist we tend to have the same values of teamwork, communication and motivating others so it marries nicely with the culture of Northwell health.
What opportunities are available for therapists at Northwell Health?
A physical therapist within Northwell Health has many opportunities for additional clinical education, research, program development or leadership growth through the offering of a management track. The Center for Learning and Innovation that has many courses to help develop leadership skills and an understanding of healthcare. There is tuition support available for those who go on to advanced education. There are many cultural activities that help build teamwork with physical therapists and other professions such as nurses and physicians- this makes Northwell Health unique.
Can you speak to the relationship between our Physicians and our Physical Therapists throughout the health system?
We have thousands of physicians who work with our physical therapists in every setting. A physical therapist typically receives the referral to offer care but our communication and partnership to give the patient exactly what they need is very important. Our physicians include orthopedists, neurologists, surgeons, internal medicine and oncologists. There is a very good relationship and mutual respect between physical therapists and physicians concerning the development of programs, education of the community, prevention and treatment of disability in patients.
What would you like to say to our Physical Therapists employees during PT month?
PT month is a time to celebrate for all we that we are able to do for patients and for each other. Northwell Health continues to grow and our expanding workforce of therapists is very strong, well-qualified, well respected and outstanding in their field. This is a time to celebrate the great services that we offer and the continued growth of our programs. A huge message of appreciation is sent to each and every therapist who is proud to be part of the Northwell Health Rehabilitation family. This is a month to celebrate who we are and what we do for so many. Our teamwork and our individual offering of quality care helps thousands and thousands of patients each year and we should congratulate each other offering such quality care in such a rewarding field and in such a great organization which is Northwell Health.
Want to join our team of Physical Therapists? Explore our unlimited rehabilitation career opportunities.
The Sports Therapy and Rehabilitation Services (S.T.A.R.S.) team is always ready to take on a challenge. As the team and facility locations continue to grow, there are an endless amount of diverse cases and support available for every employee to accomplish their education and career goals. We had the privilege to speak with Brian Krebs, Senior Director of STARS Network, about his journey throughout Northwell Health and the top 3 things happening right now at STARS.
How long have you worked for Northwell Health?
I began my career with Northwell Health’s STARS in 1997. At that time it was called North Shore-LIJ’s STARS.
Can you talk about your career progression within the health system?
My opportunity to work at Northwell Health’s STARS presented while I was in physical therapy school on my last clinical rotation at STARS East Meadow. A full time staff therapist position was becoming available and my clinical instructor thought I would be a good fit and recommended me for the position. I was attracted to STARS because of their focus on patient care and providing a collaborative team environment. Over the next 19 years I was afforded the opportunity to progress my career from a staff level therapist, to a site supervisor, to a rehabilitation manager to where I am today as a Senior Director. Along the way I was challenged by my mangers to develop both my clinical and administrative skill set. As a site supervisor I was asked to develop various clinical programs related to sports therapy. As a manager I became more involved in the development of staff, making operational decisions and providing strategic input on how best to grow our service. I also have been able to continue my educational aspirations by achieving 3 clinical certifications including a specialty in spine care, manual therapy (Certified in the McKenzie Method and Maitland approach) and becoming an Orthopedic Clinical Specialist. Additionally, I was encouraged to pursue and received a transitional clinical doctorate degree. I know of no other organization that would have allowed me to grow and develop in the manner I have.
Please list the top 3 things happening at S.T.A.R.S. right now.
1. For many years STARS primarily treated those with orthopedic injuries or conditions. However, over the past 2 years with the addition of new locations we have been able to diversify our client base by partnering with other Northwell Health Service Lines to develop many new specialty programs. These include a Lymphedema/Oncology program, a Pelvic Floor/Women’s Health program, a Pediatrics program and our STRIVE for Wellness Program which provides those with a spinal cord injury or other neurologic condition the ability to exercise independently in a safe wheelchair accessible gym. These are in addition to our already existing STARS specialty programs which include Vestibular Rehabilitation, Hand Therapy and Neurological Rehab.
Blast from the past
Heart and Sole 5K
Breast Cancer Awareness
2. We have also seen tremendous growth in the area of sports rehabilitation. For the past 2 years, STARS has been the official provider for the Hofstra University Athletic Department. We work as part of a multidisciplinary team to ensure Hofstra’s student athlete’s get the very best care and get back on the field as quickly as possible. We have also added Certified Athletic Trainers (ATCs) to our clinical compliment and have been awarded contracts with North Shore and Glen Cove High Schools. This past year our trainer at North Shore High School worked with the school’s Athletic Director to achieve the nationally recognized Safe Schools Award. Additionally, our sports therapy staff has worked closely with Orthopaedics to develop our organization’s post-operative protocols, an ACL tear prevention program, a sports concussion program, and a performing artist/dance medicine program.
3. Finally there is our site expansion, with STARS locations in Nassau County, Western Suffolk County, Queens, and Westchester. The addition of new STARS locations allows STARS to serve a greater number of communities and physicians. Our growth has also allowed us to develop programming that meets the needs of undeserved populations and aligns with the mission of our organization. In 2015, STARS opened offices in Franklin Square and Huntington. In 2016, STARS integrated with the outpatient rehabilitation department at Northern Westchester Hospital, making us 10 locations strong.
Please finish this sentence: Without our Physical Therapists, we wouldn’t be able to…
Provide the extraordinary care we do for our patients. Their passion for the profession and drive to help every patient maximize their outcome is humbling. Without their daily efforts we could not have grown into one of the largest multi-specialty therapy providers in the region. This commitment to our patients is evidenced by our consistently high Press Ganey patient satisfaction survey results, and the fact that STARS has achieved the highest Employee Engagement scores for the past three survey cycles. However, it is not just our Physical Therapist that we owe a debt of thanks to. We could not provide the care we do without the work performed by our Physical Therapist Assistants and Occupational Therapists who demonstrate the same values and passion for excellence as that of our Physical Therapists.
What would you like to say to your PT employees during recognition month?
I’d like to commend them, as well as all of our staff, for the important work they do each and every day. I am awed by the letters and emails that we receive weekly from our patients, recognizing the skill and dedication of our staff. It is this dedication to each other, our patients and our mission that has allowed STARS to develop and maintain a culture of care. I can’t thank them enough!
Q&A with our Corporate Director of Physician Assistant Services, Martin Morales
How long have you worked for Northwell Health?
I started at Long Island Jewish Medical Center 29 years ago before the first merger of Long Island Jewish and North Shore University Hospital. I am still in awe at the great amount of integration that has taken place by way of mergers acquisitions, affiliations and joint ventures resulting in Northwell Health.
Can you talk about your career progression within the health system?
Northwell Health has provided me with a wonderful career ladder, and given me the resources to climb that ladder. I started as a PA supervisor in Medicine in 1988 with 4.6 PA’s on my service. We were so effective that by 1994 we had increased our number 10 fold. Northwell Health supported my efforts to complete a Master’s Degree in Health Administration at Hofstra by providing tuition reimbursement, entered me in our High Potentials Program (HiPo) where I was mentored by Senior Leadership, and entered in the Academy for Health Care Leadership Advancement at Cornell University in Ithaca, New York. I am now Corporate Director for 1.200 PA’s across the organization and its Joint Ventures.
Can you speak to the relationship between our Physicians and our Physician Assistants throughout the health system?
Because Physician Assistants didactic training is as demanding as medical school, and PA’s train alongside residents and interns for over 12 months, the physician and PA bond is very strong. This results in a high degree of respect and trust.
What role do PA’s play here at our hospitals and facilities?
Physician Assistants are indispensable here at Northwell Health. They provide care in 21 different specialties at over 22 facilities. They perform physical assessments, diagnose and treat patients, frequently with a high degree of experienced based autonomy. They assist in all areas of Surgery and perform many highly technical procedures with the skill and competencies expected of a physician.
Finish this sentence: Without our Physician Assistant’s, we wouldn’t be able to…..
Without our Physician Assistants, access to care would be impaired with longer wait times in almost any area where care is provided. Physicians would be burdened with taking care of patients with more minor issues, impairing their ability to handle patients needing a higher level of decision making. Procedures for which our PA’s are well qualified would be delayed, resulting in increased length of stay, increased readmission rates and decreased patient satisfaction. Our PA’s are skilled in monitoring patients and applying interventions that result in decreased infection rates and other patient safety related issues.
Please explain why someone would want to be a Physician Assistant here.
Northwell Health holds the highest standards for Physician Assistants.
We require Basic and Advanced Cardiac life Support training as well as continuous National Certification. There is mandated continuing education (100 hours) every two years and periodic National certification Exam (every 6- 10 years). We support advancement in the clinical and administrative arena for PA’s. As the largest employer of Physician Assistants in the country, our PA’s share a collegiality and recognition not found in other geographic areas.
What would you like to say to our PA employees during recognition week?
We attract the top of the class because we train hundreds of Physician Assistants from 8 different programs. It gives us the opportunity to recruit the best of the profession which is well represented by our PA staff. Our Physician Assistants are extremely competent, caring and compassionate and are highly regarded by Nurses, Physicians, ancillary personnel and especially patients. They will continue to be an integral part of our team as organization and healthcare in general evolve further. As I travel to conferences all over the country, the envy from other PA Directors is palpable because we have the best of the PA profession here. I am extremely grateful to all the Physician Assistants here in our organization for their unwavering support all these years.
On behalf of all the leadership at Northwell Health, staff, and patients, we celebrate this time of recognition of your immense contributions. Happy Physician Assistants Recognition Week.
It is the policy of Northwell Health to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, alienage or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, generic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, or other characteristics protected by applicable law. Northwell Health leaders, including the CEO, are committed to the principles of Equal Employment Opportunity and Affirmative Action.