Supervisor, Financial Services

NSHS Parent and Shared Service, Melville, NY

Requisition : 56697

Profession : Revenue Cycle

Specialty: Financial Services

Service Line: Revenue Cycle

Full Time, Days, 9:00 AM – 5:00 PM

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Job details

Job Description

Job Description

Supervises and coordinates the staff and daily operations of the Financial Services department to ensure proper registration, verification, authorization, billing, and collection of patient services.

Job Responsibility

Promotes Financial Services department goals by selecting, motivating, and training capable team members.
Leads the activities of assigned Financial Services team members by communicating and providing guidance toward achieving department objectives.
Supervises daily operations and oversees the activities of registration, verification, authorization, billing, and collection of patient services.
Acts as a primary liaison to all payors, patients, patient accounts, clinicians, and/or other practice areas; ensures proper billing and follow-up; collaborates with the Patient Accounts to optimize billing flow.
Advises management of systemic issues and high risk/high exposure situations; recommends solutions; develops and implements policies and procedures to facilitate registration, verification, authorization, billing, and collection activities to maximize operational efficiency.
Supervises, hires, trains, disciplines, and evaluates staff.
Ensures performance appraisals are completed in a timely manner; trains new employees on departmental policies and procedures, as well as, processes and systems, including but not limited to, Rehabilitation Tool-Kit (RTK), ZirMed and IDX.
Informs staff of changes in policies, procedures, processes and systems, as well as, new insurance regulations.
Maintains daily workflow in order to expedite processing while ensuring quality care and customer service.
Maintains attendance, payroll records, and processing of time-off requests.
Performs department audits to ensure compliance with regulatory standards and payor requirements; prepares and monitors statistical, quality improvement and staffing reports.
Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

Associate’s Degree required, or equivalent combination of education and related experience.
4-6 years of relevant experience and 0-2 years of leadership / management experience, required.

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Career growth

James Zaffuto

Bianca Bunyea

Fizza Bokhari

Denise Mandell-Beck

Career growth

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How Holly grew her career and her family with the help of Northwell Health

Apr 01, 2021

At Northwell Health, Holly Wagner has found both professional and personal support. As her career grew throughout her nine years here, so has her family – thanks, in part, to Northwell’s fertility benefits.

COVID-19 Stories

Healthcare workers reflect on one year of delivering care throughout the COVID-19 pandemic

Mar 31, 2021

As we reached the one year mark of delivering care throughout the COVID-19 pandemic, we asked our team members to take a moment to reflect on their thoughts and feelings on what the past year has meant for them and how they’ve grown.

Advice Articles, Featured Articles

What it's like to apply at Northwell Health

Mar 22, 2021

As a Fortune 100 Best Companies to Work For, Northwell Health wants to ensure you know what you can expect when you apply for an opportunity with us.

Appointment with..., Nursing

An appointment with: Dr. Lily Thomas, VP, System Nursing Research

Mar 18, 2021

Read our discussion with Dr. Thomas to learn about the important role of nursing research and how it is improving care delivery and patient outcomes in the health system.

COVID-19 Stories, Culture

Northwell Health remembers and spreads the light of our fallen heroes due to the COVID-19 pandemic

Mar 15, 2021

From March 9 to March 14, Northwell team members “spread the light” to remember our fallen team members and those who we have lost due to COVID-19.

Diversity & Inclusion, Featured Articles

#ChooseToChallenge: Northwell Health celebrates International Women's Day 2021

Mar 08, 2021

This International Women's Day, Northwell Health team members are standing together to proudly celebrate women's achievements, raise awareness against bias and take action for equality.

Wellness

Celebrating National Nutrition Month with Health Choice recipes

Mar 01, 2021

Nursing, Veteran

U.S. Marine continues to protect our communities as a registered nurse

Feb 25, 2021

Clinical Laboratory, Employee Stories

Pierre Mouawad’s career journey from lab technologist to lab director

Feb 24, 2021

COVID-19 Stories, Nursing

Northwell nurse newlyweds deliver heartfelt care to our community

Feb 14, 2021

COVID-19 Stories, Nursing

Northwell nurses deliver care at Henry Ford Health System as part of strategic alliance to fight COVID-19

Feb 10, 2021

Benefits, Non-Clinical Professionals

A rewarding career journey at Northwell Health

Feb 04, 2021

Diversity & Inclusion

Black History Month: Celebrating being Truly Ourselves

Feb 01, 2021

Diversity & Inclusion, Students and Internships

Northwell launches new Neurodiversity Virtual Mentorship Program

Feb 01, 2021

Northwell-Community-BERG-Video-Blog-Blog-Header-2

Diversity & Inclusion, Featured Articles, Northwell Community

Northwell Community Series: Business Employee Resource Groups (BERGs)

Jan 29, 2021

Appt-With-Michael-Dowling-2021-Blog-Header

Appointment with..., Featured Articles

An appointment with: Michael Dowling, Northwell Health President and CEO

Jan 21, 2021

Culture, General

Northwell Health named one of Glassdoor's best 100 places to work

Jan 20, 2021

Benefits

Child care benefit programs support Northwell Health team members

Jan 13, 2021

Child care programs are one of the benefits that Northwell Health offers to help support our team members as their families grow alongside their careers.

COVID-19 Stories

The Integrated Distribution Center makes an impact at Northwell Health during the COVID-19 pandemic

Jan 06, 2021

Northwell Health’s Integrated Distribution Center (IDC) located in Bethpage, NY serves a vital role within the organization, especially during the COVID-19 pandemic.

Benefits, Featured Articles

Celebrating our team members and their bundle of joy with new Baby Gift Program

Dec 17, 2020

Northwell Health’s new Baby Gift Program offers team members who have welcomed a new family member by birth or adoption a one-time delivery of gift items for both baby and parents.

Non-Clinical Professionals, Wellness

Turning a passion for wellness into an impactful career at Northwell Health

Dec 10, 2020

When Mystique Haynes received her license as a physical therapy assistant (PTA), it was a move that would direct her on a path toward a rewarding career here at Northwell Health.

Veteran

Continuing to serve as a care coordinator at Northwell’s Military Liaison Services

Dec 09, 2020

As a care coordinator within Northwell’s Military Liaison Services, DJ St.Clair now has the career he dreamed of when he first pursued becoming a social worker: helping his fellow veterans.

Appointment with..., Rehabilitation

An Appointment With: Brian Krebs, AVP Rehab Service Line & STARS

Dec 03, 2020

For this month's Appointment With, we discussed the extensive rehabilitation opportunities available for clinical and non-clinical professionals with Brian Krebs, AVP of the Rehab Service Line and STARS.

Veteran

The power of connection for veterans at Northwell Health

Nov 23, 2020

Veteran

Serving as a leader in the U.S. Marine Corps and at Northwell Health

Nov 19, 2020

General, News

Growth through career conversations at Northwell Health

Nov 18, 2020

Veteran

Protecting our country as a veteran and communities as an Environmental Service Worker

Nov 04, 2020

For Nelson Martinez, a supervisor in Environmental Services (EVS) at Plainview Hospital, a commitment to helping and protecting others led him to a lifelong career in healthcare and in the U.S. Army Reserves.

Diversity & Inclusion, Employee Stories

The vital role of peer advocates at Zucker Hillside Hospital

Oct 30, 2020

As a peer advocate at Zucker Hillside Hospital, Danny Sosa is able to use his own experience to help participants in the behavioral health programs.

Diversity & Inclusion, Featured Articles

Northwell Health hosts virtual Spoken Word Event

Oct 29, 2020

Northwell Health's Spoken Word event encouraged individuality as team members and their families engaged in powerful self-expression.

Diversity & Inclusion

Celebrating Filipino American History Month at Northwell Health

Oct 28, 2020

Northwell Health is proud to recognize Filipino American History Month and this year’s theme: “The History of Filipino American Activism.”

Wellness

Northwell's Walk to the Parks step challenge is improving employee wellness

Oct 15, 2020

2,774 teams made up of 15,691 team members are virtually walking our National Parks as they compete in this year’s employee step challenge for the chance to win $5,000!

Cancer Care, Diversity & Inclusion

Shaping the future of cancer care through Academic Affairs

Oct 14, 2020

Throughout her long career here, Kerry Wallace, MBA always felt supported by an organization she feels is preparing a workforce for the future era of healthcare

COVID-19 Stories, Emergency Medicine, Nursing

A unique start to Emergency Nursing at Northwell Health

Oct 08, 2020

Meet Patrick Barnes, a registered nurse in the Emergency Department Nurse Fellowship at North Shore University Hospital who started his nursing career in October just before the COVID-19 pandemic.

national disability employment awareness month

Diversity & Inclusion

Creating an inclusive environment for all at Northwell Health

Oct 05, 2020

We’re proud to recognize National Disability Employment Awareness Month this October with a number of events, resources and celebrations of our team and community members with disabilities.

Diversity & Inclusion

Celebrating Hispanic Heritage Month at Northwell Health

Sep 25, 2020

Northwell Health is proud to celebrate Hispanic Heritage Month alongside our LatinX Bridges Business Resource Employee Group (BERG).

Benefits, Non-Clinical Professionals

Carol Battaglia, AVP of Benefit Operations continues to grow her career with Northwell’s tuition reimbursement program

Sep 24, 2020

No matter what stage of your career, there’s always room for continued growth and development. Just ask Carol Battaglia, AVP of Benefit Operations, who is currently benefiting from Northwell Health’s tuition reimbursement program to earn her master’s degree.

Appointment with..., Clinical Laboratory

Appointment With: Joseph Castagnaro, VP, Lab Services Integration and Operations

Sep 23, 2020

We sat down with Joseph Castagnaro, VP, Lab Services Integration and Operations to talk about the exciting clinical laboratory opportunities within Northwell's hospital and core laboratories.

General, Wellness

Northwell Heroes Challenge promotes team member well-being while giving back

Sep 22, 2020

The Northwell Heroes Challenge was created as a way to encourage team members to focus on their well-being while raising funds in support of their colleagues.

COVID-19 Stories, Nursing

Rebecca’s experience during COVID-19 in Northwell’s Reassignment Reserve

Sep 17, 2020

As COVID-19 peaked throughout New York, Rebecca Reinold was redeployed as a functional nurse practicing bedside patient care as part of our Reassignment Reserve team.

Diversity & Inclusion, Non-Clinical Professionals

Join the next generation of leadership at Northwell Health

Sep 17, 2020

Meet Ralph Thomas, a program manager for Clinical Transformation who is responsible for implementing strategic initiatives across Northwell Health.

COVID-19 Stories, Employee Stories

The angel of environmental services

Sep 14, 2020

Environmental services is much more than keeping a clean environment. Meet one of the heroes helping to keep patients and families safe and comfortable.

Nursing, Veteran

Formerly homeless veteran turned nursing hero is giving back to our communities during COVID-19

Sep 10, 2020

Overcoming his own adversities, veteran and registered nurse Andy is now giving back and caring for those who need it most.

Appointment with..., Emergency Medicine

Appointment With: Abdo Nahmod, AVP, CEMS Operations

Aug 21, 2020

We sat down with Abdo Nahmod, AVP, CEMS Operations to talk about CEMS initiatives on the horizon and the exciting job opportunities within the team.

Wellness

Johanna Moustouka embraced the Northwell Heroes Challenge as she continues her wellness journey

Aug 13, 2020

Meet Johanna, a wellness champion and liaison at Northwell and also at home, and a triathlete who is always striving to reach her professional and personal goals.

Advanced Practice, COVID-19 Stories

A humble hero of America’s COVID-19 response

Aug 03, 2020

In one 29-hour period, nurse practitioner Bryan Lovejoy assessed and treated some of America's earliest COVID-19 patients stuck aboard a cruise ship off the coast of California.

northwell health diversity and inclusion

Diversity & Inclusion, Featured Articles, Non-Clinical Professionals

Embracing diversity and inclusion to drive effective change

Jul 30, 2020

Meet Andrea De Loney, a project manager whose internal and external initiatives promote diversity and inclusion to build a feeling of belonging throughout the organization.

COVID-19 Stories, Featured Articles, Nursing

A team’s commitment to compassion strengthened through adversity

Jul 29, 2020

As COVID-19 restricted hospital visitations across the world, healthcare professionals at Northwell Health worked tirelessly to ensure patients knew they were never alone.

Appointment with...

An Appointment With: Ryon Andersen, AED, Finance, North Shore University Hospital

Jul 06, 2020

We sat down with Ryon Andersen, AED, Finance at North Shore University Hospital to learn about finance and operations career opportunities in this month's Appointment With blog.

COVID-19 Stories, Nursing

Vicki is still helping patients and learning new skills after three decades in nursing at Northwell

Jul 01, 2020

With the pandemic and temporary suspension of many surgeries, the PACU floor was transformed into a COVID critical care unit and Vicki and her team members were there to help in new ways.

Clinical Care, COVID-19 Stories

Volunteering at a COVID-19 testing center in Manhattan was challenging yet rewarding

Jun 29, 2020

Chandra Bishun-Freeman, a senior medical assistant at Northwell, talks about her rewarding experience volunteering at a COVID-19 testing center in Manhattan.

Veteran

The power of teamwork from the U.S. Navy to healthcare recruitment

Jun 26, 2020

Teamwork. Loyalty. Problem solving. These are all traits that Michael Ellis, MBA, SPHR, learned in the military that he uses today as a manager in Talent Acquisition at Northwell Health.

COVID-19 Stories, Research

How Northwell Health used medical research in the face of a global pandemic

Jun 24, 2020

As New York became the epicenter of the coronavirus, the Feinstein Institutes for Medical Research went into action immediately. Within a month, staff worked tirelessly to lay the groundwork to enroll more than 1,300 patients in seven clinical trials and programs.

Appointment with..., Culture

An Appointment With: David Gill, AVP, Experience Strategy

Jun 22, 2020

Hear from David Gill, PHD on how Employee Experience is creating an exceptional workplace for our team members in this month's Appointment With.

Diversity & Inclusion

Celebrating our Asian American and Pacific Islander team members on the front lines

Jun 18, 2020

Last month was Asian American and Pacific Islander (AAPI) Heritage Month, which could not have been a more important time to celebrate our AAPI team members working tirelessly as healthcare heroes on the front lines.

Clinical Laboratory, COVID-19 Stories

Lab Professionals play an essential role in the fight against COVID-19

Jun 17, 2020

Northwell Health Labs has been at the forefront of innovative care before and during COVID-19 Discover how as the fight against COVID-19 evolves, so does the work of our laboratory teams.

Clinical Care, COVID-19 Stories

Behind the Mask: Working as a Respiratory Therapist during the COVID-19 pandemic

Jun 10, 2020

Our respiratory care teams have always been critical in patient care, but their role throughout the COVID-19 pandemic was crucial as we battled this respiratory virus.

Clinical Care, COVID-19 Stories

Personal connections make a difference

Jun 08, 2020

Read how Elisa Vicari, LCSW has found how staying in touch with families of COVID-19 patients has strengthened bonds and helped provide compassionate care against the odds.

COVID-19 Stories, Culture, Nursing

Beyond the PPE: Two nurses help patients and staff connect during COVID

Jun 03, 2020

Discover how two registered nurses came together during the COVID pandemic to identify a solution to help patients personally connect with our clinical team members through layers of personal protective equipment.

COVID-19 Stories, Nursing, Perioperative Services

How a new team delivers hope to COVID-19 patients at Northwell Health

May 27, 2020

Made up of perioperative RNs, surgical technologists, perioperative assistants, and physical therapists, our Prone Teams worked to deliver exceptional care during the COVID-19 pandemic.

COVID-19 Stories, Culture

Delivering moments of peace on the front line with Tranquility Tents

May 21, 2020

Seeing firsthand the tireless work of our team members, Northwell leadership created Tranquility Tents for team members to meet their mental, physical and emotional needs.

COVID-19 Stories, Culture, Nursing

Emergency room nurse helps patients recovering from COVID-19 feel right at home

May 13, 2020

Registered nurse Ashley went above and beyond for our recovering patients to help them feel at home by starting a “Pick-Me-Up-Pillow” fundraiser.

COVID-19 Stories, Emergency Medicine, Nursing

Braving uncertainty during uncertain times

May 07, 2020

Cassidy Toben, an assistant nurse manager at Lenox Hill Hospital, finds a new niche as COVID-19 forces health care workers to shift roles.

COVID-19 Stories, Nursing

Behind the Mask: Working as a Float RN during the COVID-19 pandemic

May 04, 2020

Read Colleen Conaty's inspiring experience of working as a registered nurse on the float team at North Shore University Hospital during the COVID-19 pandemic.

Clinical Care, COVID-19 Stories, Employee Stories

Joining the fight: Meet Alison Laxer, MD

Apr 27, 2020

After graduating early from the Zucker School of Medicine, Alison Laxer, MD, is entering the effort to care for COVID-19 patients.

Clinical Care, General

Developing clinical careers through learning and innovation

Apr 20, 2020

Northwell’s Center for Learning and Innovation (CLI) serves our growing workforce of 72,000 employees and offers continuous learning and development programs to meet the needs of our changing health system.

General, Wellness

Northwell’s Employee and Family Assistance Program: Taking care of our team members

Apr 16, 2020

At Northwell Health, we’re committed to creating benefits that are as unique as our team members. Discover how our Employee and Family Assistance Program is providing complimentary confidential counseling to team members during critical times or everyday life to help address personal and professional needs.

COVID-19 Stories, Nursing

Connecting with coronavirus patients, and their families

Apr 15, 2020

Nicole Fishman, RN, isn't just caring for COVID-19 patients at Huntington Hospital, she's helping them communicate with their families too. Read her experience on the front lines.

Nursing, Veteran

Beyond the call of duty: answering the call to deliver care

Apr 13, 2020

Meet Stephanie, a registered nurse and Army Reservist whose commitment to service meets a passion for care in Labor and Delivery at Northwell Health.

COVID-19 Stories, Culture, General

Celebrating acts of kindness among our family of Northwell heroes

Apr 08, 2020

At Northwell Health team, our team members are committed to not only delivering the best patient care, but caring for each other. Check out these stories of our clinical and non-clinical team members alike working to bring moments of positivity, hope and support throughout our health system.

northwell health best company to work for

General

In our employees’ own words. “Northwell is a Best Company to Work For because...”

Apr 02, 2020

We are honored to be named one of Fortune’s “100 Best Companies to Work For®”– the only health care provider in New York State to earn this recognition in 2020. AHear from our team members on why they think Northwell is the best place to work.

Advice Articles, Featured Articles

Five tips to ace your next virtual interview

Apr 01, 2020

In recent years, there has been a considerable increase in companies relying on online platforms to conduct candidate interviews. Check out these tips to help you master the virtual interview so you’re confident and prepared to take on the next step in your professional career.

Culture, Diversity & Inclusion, Featured Articles

#EachforEqual: Northwell Health celebrates International Women’s Day 2020

Mar 08, 2020

In celebration of International Women's Day, hear from some of Northwell’s amazing women on how they are empowering women.

Nursing, Veteran

From delivering care in the US Army to Zucker Hillside Hospital

Mar 05, 2020

Before Laren Lamonaca delivered care as an assistant nurse manager at Zucker Hillside Hospital (ZHH), he delivered care in the US Army.

Employee Stories, Featured Articles, Nursing

Northwell’s tuition reimbursement program offers endless opportunities for team members

Feb 25, 2020

At Northwell Health, we don’t just support our team members, we invest in their careers. With endless opportunities to expand their careers, many of our team members benefit from our tuition reimbursement program to take their career in a different direction with a new degree or expanding their skills with continued education.

Culture

Northwell Health teams give back to their communities

Feb 20, 2020

As the largest healthcare provider and private employer in New York State, Northwell Health is committed to giving back to the communities it serves across the greater New York area.

Advice Articles

What it's like to interview at Northwell Health

Feb 19, 2020

Interviewing doesn't have to be an intimidating process. We asked our recruiters to outline the most common interview process for candidates, along with their best advice to help your next interview be a success.

Wellness

How to strive and thrive on alternate work schedules

Feb 13, 2020

From more time spent with their families during the day to running errands without the crowds, our Northwell team members offer their best advice for taking advantage working alternate work schedules.

Diversity & Inclusion

Black History Month: Celebrating our differences in healthcare

Feb 12, 2020

This Black History Month we sat down with Kaye-Lani Brissett and Bernard Robinson to learn about their background, leadership journey, inspirations and the importance of reigniting humanism in healthcare.

Diversity & Inclusion

Northwell Health celebrates Lunar New Year and welcomes the Year of the Rat

Feb 10, 2020

Northwell team members from the Bridges Asian Business Employee Resource Group (BERG), Community Relations team and more all marched in the Lunar New Year Parade in honor of the Year of the Rat!

Appointment with..., Featured Articles

An Appointment With: Emily Kagan-Trenchard, VP, Digital & Innovation Strategy

Feb 06, 2020

We sat down with Emily Kagan, VP, Digital & Innovation Strategy to discuss the innovative work of our Digital Patient Experience team in this month's Appointment With.

Culture, Diversity & Inclusion

Meet the winners of Northwell's Rev. Dr. MLK Jr. Regional Spirit Award

Feb 05, 2020

Northwell’s Center of Equity of Care awarded its first-ever Rev. Dr. Martin Luther King Jr. Spirit Awards recognizing team members who are making a difference in our communities, locally or abroad, through service.

Culture, Diversity & Inclusion

Designing a life of advocacy and creativity at Northwell Health

Jan 29, 2020

Adrian Morel, an outreach worker at the Center for AIDS Research and Treatment. is weaving together a life of creativity, dedication to community and entrepreneurship.

Culture, Diversity & Inclusion

10 reasons we are a Best Workplace for Diversity

Jan 28, 2020

Check out just 10 reasons why our organization has been recognized for our commitment to diversity and inclusion by Great Place to Work for demonstrating excellence throughout our diversity initiatives.

Culture, Featured Articles, General

Benefits with your health and financial well-being in mind

Jan 21, 2020

Northwell is committed to offering our team members and their dependents a comprehensive benefits package that’s been designed to provide health and welfare options that optimize their health and financial well-being.

Northwell Health named a top 2020 Military Friendly organization

Jan 17, 2020

Northwell Health has been selected as a 2020 Military Friendly organization in four categories – top 10 employer, supplier diversity, brand and company – as one of the nation’s top organizations for military veterans.

Veteran

Meet a true leader and humanitarian: John Kelly, LMSW

Jan 17, 2020

As a Marine Corps Veteran and licensed social worker, John is helping veterans, military members and their families access a wide range of health services.

Appointment with..., Featured Articles, General

An Appointment With: Michael Dowling, Northwell Health President and CEO

Jan 16, 2020

We sat down with our President and CEO Michael J. Dowling to discuss how Northwell is ready too meet the challenges of the health care industry in 2020.

Diversity & Inclusion

Northwell named a Fortune Best Workplace for Diversity

Dec 26, 2019

For the third straight year, Northwell Health has been named one of America’s most diverse companies by Fortune magazine and the lone New York health care organization to make the 2019 list.

Wellness

Northwell Health Wellness Recap for 2019

Dec 19, 2019

At Northwell Health, we know that wellness starts with our team members. Take a look at how we’ve helped them on their journey to well-being in 2019 in this infographic!

Culture

Northwell Relay: The big bike ride — from tragedy to positive action

Dec 02, 2019

Three senior leaders set up a sponsored bike ride from Northwell’s corporate office in New Hyde Park to Montauk, to raise funds for Northwell’s Employee Assistance Program, which helps employees and their families in times of need.

Appointment with...

An Appointment With: Patti Drolet, VP, Revenue Cycle

Nov 26, 2019

We sat down with Northwell's Revenue Cycle VP Patti Drolet to learn about career opportunities and the impact our team makes in this month's Appointment With blog.

Culture

Northwell Relay: Casual for Cohen – turning small change into big results

Nov 23, 2019

Each year, thousands of employees choose to give back to Northwell by participating in Casual for Cohen, a fundraising event where you can wear jeans to work.

Culture

Video: Explore our careers culture at Northwell Health

Nov 20, 2019

Watch our videos to discover what it's like to be a part of our Northwell family.

Culture

Northwell Relay: Employee’s passion to honor a colleague gives birth to a new labor and delivery room

Nov 09, 2019

Team members honored the passion of their coworker by raising $25,000 to name a labor-and-delivery room in her honor within the new Gruppuso Family Women & Newborn Center, slated to be open late 2021.

From the Marine Corps to Human Resources: Jose's career journey

Nov 08, 2019

Before starting his Northwell career as manager in Human Relations, Jose Rivera served as a sergeant in the Marine Corps where he learned key skills that helped him thrive throughout his career.

Wellness

Our commitment to our team members’ well-being continues to evolve

Nov 06, 2019

This year we worked to find new and innovative ways to do this and introduced several new confidential programs that use assessments, coaching, and follow-up resources to aid our team members in improving their well-being.

Culture

Northwell Relay: Northwell runner races for caregivers in TCS New York City Marathon

Nov 03, 2019

First-time marathoner Michael Goldberg, executive director of Long Island Jewish Medical Center, shared with us what inspired him to take up the challenge of giving back.

Appointment with..., Clinical Laboratory, Featured Articles

An Appointment With: Dr. Dwayne Breining, Executive Director, Northwell Health Labs

Oct 28, 2019

As executive director of the Northwell Laboratories, Dr. Breining leads the talented team that coordinates laboratory testing among our Core Laboratory, Core Microbiology Laboratory, and 43 hospital laboratories. We sat down with Dr. Breining to discuss the growth of careers within Northwell Labs.

Culture, Diversity & Inclusion

Celebrating diversity, culture and traditions through the Mid-Autumn Festival

Oct 06, 2019

Our Bridges Asian BERG celebrated the Mid-Autumn Festival traditions as part of Northwell's commitment to fostering an inclusive workplace.

Non-Clinical Professionals, Veteran

Aldony’s journey to leadership at Northwell and in the Military Reserves

Sep 26, 2019

Growing up Al always dreamed of serving our country and being a soldier. Discover how this dream came true after he joined Northwell in 2015 on the talent acquisition team.

Appointment with..., Featured Articles

An Appointment With: Iris Berman, VP, Telehealth Services

Aug 29, 2019

With a passion for critical care, Iris Berman, RN, MSN has always been excited by the opportunities telemedicine brings both patients and nurses. We sat down with Iris to talk about the exciting future of care at Northwell with Telehealth Services in this month's Appointment With.

Diversity & Inclusion, Featured Articles

Northwell Health celebrates Women's Equality Day

Aug 26, 2019

This year Women's Equality Day celebrates the 99th year of the passage of the amendment which granted full woman suffrage. In honor of this important day, we are featuring some of our Women in Healthcare BERG leaders, members and supporters.

Diversity & Inclusion, Nursing

Against the odds: A nurse's journey to working at LIJ Medical Center after beating cancer

Aug 15, 2019

After defying the odds, Nicole's experience beating cancer inspired her to become a nurse and ultimately lead her to her career at Long Island Jewish Medical Center.

Veteran

How attending Northwell's Veterans Hiring Event jump started Edens' career

Aug 07, 2019

At Northwell, we’re committed to providing opportunities to veterans for a rewarding civilian career. Read Edens' journey from attending one of our hiring events for military, veterans and reservists, to starting his Northwell career.

Culture, Diversity & Inclusion, President's Awards

Meet the 2019 President's Awards Winners

Jul 27, 2019

Each year, the Northwell Health President’s Awards awards recognize team members who not only surpass our expectations and standards of excellence, but also those who drive innovative business outcomes throughout five distinctive categories Nurse of the Year, Leader of the Year, Teamwork and Exceptional Patient/ Customer Experience and Physician of the Year. Get to know this year's winners and their incredible stories.

Culture, Diversity & Inclusion, Featured Articles

Northwell launches Women in Healthcare Business Employee Resource Group

1 Comment

Jul 22, 2019

Northwell Health is excited to announce the recent launch of our Women in Healthcare Business Employee Resource Group (BERG)! Our newest BERG focuses on empowering women across all levels of Northwell as well as in our communities.

Employee Stories, Featured Articles, Nursing

CNO Corner – A conversation with Margaret Murphy

Jul 16, 2019

Throughout her time at Northwell, Margaret Murphy has inspired nurses to continue their professional growth while delivering compassionate care.

Culture, President's Awards

2019 President's Award Finalist- Exceptional Patient/Customer Experience

Jul 05, 2019

The Exceptional Patient/Customer Experience award recognizes an individual who is Made for Northwell Health: made for caring and protecting our patients and communities - made for leading innovation and change that inspires our colleagues and turns tomorrow into a breathtaking opportunity. Meet this year's finalists.

Culture, President's Awards

2019 President's Award Finalists: Innovation

Jun 28, 2019

The President's Award for Innovation recognizes team members who were finalists in the Innovation Challenge. Northwell's Innovation Challenge empowers team members to come up with the next big health care innovation in areas such as revenue through new or existing channels, improve patient experience, improve quality of care, positively impact health outcomes and so much more.

Appointment with..., Diversity & Inclusion, Featured Articles

An Appointment With: Edward Fraser, VP, Community Relations

Jun 27, 2019

Throughout every step of his career, Edward Fraser has been known for his deep and abiding commitment to his family and to the many communities he serves. We sat down with Edward to talk about the work of Community Relations and Northwell’s EXPRESSIONS BERG.

Culture, President's Awards

2019 President's Award Finalists: Teamwork

Jun 21, 2019

Northwell's President's Award for Teamwork recognizes a team who is flexible, hardworking and made for unwavering support. They successfully collaborate to improve quality, financial performance and/or patient-centric care by leveraging and embracing diversity while creating a feeling of belonging. Meet this year's finalists.

Advice Articles

7 ways to heat up your career this summer

Jun 20, 2019

Though it may be tempting to slip into vacation mode full-time, summer offers plenty of opportunities to enhance your career without giving up your fun in the sun.

Culture, President's Awards

2019 President’s Award Finalist: Leader of the Year

Jun 14, 2019

The Leader of the Year award recognizes an individual who is made for Northwell Health because Northwell was not made for just anyone. It’s their spark and instinct to care that changes lives. This leader always acts with intent, with heart and with passion. They communicate openly while providing empathy and support, gains and shares expertise with others, acts honestly, professionally, and consistently achieves high-level results. Meet this year's finalists.

Culture, President's Awards

2019 President's Award Finalists: Nurse of the Year

Jun 07, 2019

The Nurse of the Year award recognizes a nurse who is made for going the extra mile for his or her patients, families and colleagues. Exemplifying our Northwell values and behaviors, this individual delivers high-quality clinical care and a compassionate patient experience. Meet this year's nominees.

nursing careers veteran careers critical care fellowship

Nursing, Veteran

Delivering critical care from the front lines to the Cardiothoracic ICU

Jun 06, 2019

For Jared Singer, Cardiothoracic ICU registered nurse at Lenox Hill Hospital, a career in military fueled a passion to help people in critical situations.

Culture, President's Awards

2019 President's Award Finalists: Physician of the Year

Jun 01, 2019

This award recognizes a physician who is made for going the extra mile for his or her patients, families and colleagues. Exemplifying our Northwell values and behaviors, this individual delivers high-quality clinical care and a compassionate patient experience. Meet this year's nominees.

Culture, Wellness

Northwell’s commitment to employee wellness goes all the way to Rome, Italy

3 Comments

May 29, 2019

Northwell employees are competing in the Walk to Rome challenge for a chance at the grand prize – a FREE trip to Rome! The walk is one of the many fun ways that showcases Northwell’s commitment to employee wellness across the organization.

Veteran

Starting my next chapter after the military at Northwell Health

May 28, 2019

This Memorial Day, Matthew Scanapico, Project Manager of Ambulatory Operations in the Western Region, reflects on his time as a Sergeant (E-5) in the US Army and how he found a new way to serve through his job at Northwell Health.

Appointment with..., Veteran

An Appointment With: Juan Serrano, Director, Military and Veterans Liaison Services

May 24, 2019

As director of the Office of Military and Veterans Liaison Services, Juan Serrano leads Northwell’s mission to provide military veterans and reservists with the resources they need to make a successful transition to civilian life.

Diversity & Inclusion, Featured Articles

Celebrating Asian Pacific American Heritage Month at Northwell Health

May 22, 2019

In honor of the heritage month this May, we are featuring the stories and work of a few of our Bridges Asian Business Employee Resource Group (BERG) members at Northwell Health.

Culinary and Food Services, Culture, Events

Meet the 2019 Chef Challenge Teams

May 21, 2019

Five Northwell Health hospitals are competing for a chance to be named the winner of the 2019 Chefs Challenge on May 23rd. Tasked with cooking a healthy and nutritious meal, each team will have 90 minutes to prepare. Meet the 2019 Chef Challenge teams!

Veteran

Trust, honor and dedication – All in a day’s work for physical therapist and veteran Leslie Rudin

May 16, 2019

It’s no surprise that many who leave the service go on to equally as inspiring careers — including many who work in healthcare. This is certainly true of Leslie Rudin, a physical therapist at LIJ Valley Stream Hospital and proud US Navy veteran.

Diversity & Inclusion, Featured Articles

Northwell rated No. 2 health system for diversity

May 13, 2019

Northwell Health is recognized as one of the nation's top health systems for diversity, ranking second nationally and No. 1 in New York State, according to DiversityInc’s top Hospitals & Health Systems for Diversity list.

Appointment with..., Featured Articles, Non-Clinical Professionals, Nursing

An Appointment With: Winnie Mack, SVP, Health System Operations

1 Comment

May 10, 2019

When Winnie Mack started her career as an OB registered nurse, she never expected where her career would take her. We sat down with Winnie to hear about her impressive healthcare career and what's still to come.

Advice Articles

Am I a leader? Top 3 signs you are!

May 02, 2019

Have you ever wondered if a leadership role is right for you? Here are three signs that can help answer this question for you: Am I a leader?

Culture, Nursing

18 ways LIJ Forest Hills Hospital is Made for this

Apr 10, 2019

We talked to the close-knit team to hear why they love working at LIJ Forest Hills and what makes them Made for Northwell Health.

Employee Stories, Non-Clinical Professionals

7 reasons why we love being a Health Information Professional

1 Comment

Mar 28, 2019

Happy Health Information Professionals Week! We’re celebrating all the reasons our hardworking health information professionals love being part of the Heath Information Management (HIM) team at Northwell Health.

Culinary and Food Services, Culture, Wellness

Recipe for Success: Northwell’s teaching kitchens provide nutrition education for employees

1 Comment

Mar 22, 2019

Food is a foundation for maintaining good health, preventing sickness and maximizing clinical benefit. To help our staff learn the power of healthy food, Northwell has established free teaching kitchens across our healthcare system.

Employee Stories, Nursing, Perioperative Services

Here’s how Sypria Bernard, MSN, RN, CNOR, went from surgical technologist to registered nurse at Northwell Health

1 Comment

Mar 12, 2019

Surgical technologists have the unique opportunity to work with a nurse inside the operating room (OR) which can lead them to a career change like it did for Sypria Bernard, MSN, RN, CNOR.

international womens day healthcare northwell health

Culture, Diversity & Inclusion, Employee Stories

#BalanceforBetter: Northwell Health celebrates International Women's Day 2019

Mar 08, 2019

March 8th marks International Women’s Day to celebrate women everywhere. In celebration, hear from some of Northwell’s amazing women and the women that inspire them daily.

Advanced Practice, Veteran

Meet our Truly Compassionate PA Chris Summers

Mar 07, 2019

Chris Summers’ passion for delivering Truly Compassionate care led him from a career in the Coast Guard to one as a physician assistant in the operating room, the classroom, and into disaster areas throughout the world.

jaclyn-schindler-internal-medicine-northwell-careers

Appointment with..., Featured Articles, Nursing

An Appointment With: Jaclyn Schindler, Clinical Director, Medicine Service Line

Feb 28, 2019

Hear from Jaclyn Schinlder on the continuing growth of Northwell Health's Medicine Service Line and discover how nurses and other staff can take advantage of these exciting opportunities.

northwell health recruiters advice healthcare careers

Advice Articles

Healthcare Career Advice: Ask a Northwell Health Recruiter!

Feb 27, 2019

We sat down with members of our Talent Acquisition team to hear their expert recruiter opinions on how you and your resume can stand out throughout the job hunting process.

Diversity & Inclusion

Black History Month: My role in helping reignite humanism

Feb 18, 2019

At Northwell, we stand united together, celebrating our differences and respecting them. We sat down with Helen White and Ralph Thomas to learn about their background, journey to becoming a leader, who inspires them and the importance of reigniting humanism through inclusion, dignity and respect.

Diversity & Inclusion

Black History Month: Bridges BERG celebrates being Truly Ourselves

Feb 06, 2019

This Black History Month, Northwell recognizes the hardworking members of our Bridges BERG (Business Employee Resource Group) who dedicate time year round to help out with initiatives throughout the health system and into our communities.

Appointment with...

An Appointment With: Michael J. Dowling, Northwell Health President and CEO

1 Comment

Jan 28, 2019

We're kicking off 2019's Appointment With blog series with our President and CEO Michael J. Dowling! We sat down to discuss how Northwell is ready to meet the ever-changes challenges of health care head on and continue our growth in the future.

Featured Articles, Patient and Customer Experience, Wellness

What Makes us Human Makes us Made for This: How Northwell Health is helping battle burnout with the Schwartz Rounds Program

Jan 18, 2019

The Schwartz Rounds program gives our employees a regularly scheduled time during their fast-paced work lives to openly and honestly discuss these issues, to feel supported, and to properly process.

Culture, Patient and Customer Experience

Made for delivering holiday cheer

Jan 05, 2019

We take pride in being able to help our patients, their families, and our employees celebrate holiday cheer across the health system. Check out a quick recap of some of Northwell's amazing events hosted this season!

Advanced Practice, Employee Stories, Featured Articles

Meet our Truly Compassionate NP Sharon Hasfal

Jan 04, 2019

It’s hard to find an Advanced Clinical Provider who provides more Truly Compassionate care than Sharon Hasfal. Sharon is a nurse practitioner (NP) in the medicine service line, where she plans and participates in many of the team building/engagement activities that help keep our team working well, together. But Sharon’s compassion goes way beyond the call of duty, and she does so with a humbling grace that shows, no matter the challenge, she’s Made for this.

Advice Articles

Northwell Health’s top career resolutions for 2019

Dec 20, 2018

The new year is a perfect time to assess your professional growth over the past year and set goals for the next! Set yourself up for a productive, exciting, and successful new year by focusing on your career.

Employee Stories, Patient and Customer Experience

Portraits of Caring at Northern Westchester Hospital

Dec 18, 2018

As a Planetree designated hospital, Northern Westchester Hospital is proud of raising the bar for patient-centered care. Meet five extraordinary staff members who surpass all expectations to bring comfort and relief to our patients and their families.

Advanced Practice, Employee Stories

Meet our Truly Innovative Physician Assistant Melissa Moscola!

2 Comments

Dec 17, 2018

Melissa is a Truly Innovative PA at Northwell Health. As a practicing PA in various capacities, Melissa was working for a private practice providing critical care coverage. But she felt she could do more for patients and families. When the Follow Your Heart program, a support service for patients and families, was revamped and developed in partnership with CT surgery and Health Solutions, she jumped at the chance to become part of this innovative medical endeavor.

Culture

Northwell Health team members race to the finish line at the NYC Marathon

Dec 16, 2018

At Northwell, one of our values is being truly ambitious and taking on the challenge of running the 26.2 mile New York City Marathon is one our employees are up for conquering. We caught up with some of our Northwell employees on what it felt like to finish the race last month.

This is Healthcare

This is Healthcare: Life and Creative Arts Therapies

Dec 13, 2018

Watch Erin O'Brien, Child Life Specialist II, and Shawna Vernisie, Creative Arts Therapist/Music Therapist, in our latest This is Healthcare video and discover the amazing things the Child Life and Creative Arts Therapies team are doing at Cohen Children's Medical Center!

Employee Stories, Veteran

Veteran Rose Powers’ Revenue Cycle Career of Duty at Northwell Health

Dec 08, 2018

For the fifth year in a row, Northwell Health has earned a Military Friendly® Employer designation! We’re celebrating by speaking to veterans like Rose Powers, RN to get their perspectives on working with us and the opportunities for veterans and reservists at Northwell Health.

Diversity & Inclusion

Northwell Health honors Universal Human Rights Month by reflecting on diversity and inclusion

Dec 06, 2018

December is Universal Human Rights Month and this year is the 70th anniversary of the Universal Declaration of Human Rights. To honor this important anniversary, we’re spending the month reflecting on diversity and inclusion within Northwell Health.

Advice Articles

Don’t miss these top questions to ask hiring managers in your next interview

Nov 29, 2018

We all know that moment an interviewer asks, “Do you have any questions for me?” It can be a tricky one! Asking the right questions can be tough, but it’s a necessary part of ensuring you learn about your prospective role and employer. The right question can earn you insight into the company culture, career growth opportunities, and position expectations. And since our employees are our greatest hiring success stories, we asked them to share some of their best advice on what to ask hiring managers.

Events, Veteran

Hiring for success at Northwell Health’s Veterans Day Interview Day

Nov 19, 2018

Northwell Health recently hosted a Veterans Day Interview Day: Hiring for Success to honor and give back to veterans who have served our country. More than 40 veterans were invited to attend this event to hear from senior leadership and meet with senior leadership.

We’re helping employees to understand the facts about their own health — and improve it!

Nov 14, 2018

Every day, Northwell Health employees work to improve the health of our patients and communities. But who is looking out for their health? The Northwell Health Employee Wellness team is spreading the word about myWellness, an online platform for employees (also available on the Virgin Pulse mobile app).

Employee Stories, Nursing

Meet Maureen Munson, RN: a Patient Care Manager that’s Made for Emergency Medicine

Nov 12, 2018

To Maureen Munson, RN, the ED at Northern Westchester Hospital isn’t just her workplace, it’s the home of her second family! From a fellowship in her dream department to bringing her team to Tier 1 in employee engagement, Maureen has brought Truly Ambitious changes to her career and the ED.

Appointment with..., Featured Articles, Information Technology

An Appointment With: John Bosco, SVP and Chief Information Officer

Nov 08, 2018

Overseeing the information technology function of the largest integrated healthcare network in New York is no small task. We caught up with John Bosco, SVP and chief information officer, to hear about how the IT department is continuously growing in Truly Innovative ways.

Advanced Practice, Clinical Care, Employee Stories

Meet our Truly Ambitious Pediatric NP Andrea Orbon

Nov 06, 2018

Andrea Orbon CPNP has always considered herself a very ambitious person. After being a pediatric nurse, she pushed herself to become a nurse practitioner (NP) so she could do even more for her patients and their families.

diversity council northwell health healthcare

Diversity & Inclusion

Northwell’s Emerging Leaders Diversity & Inclusion Council shows the power of being Truly Ourselves

1 Comment

Oct 29, 2018

As impressive as we are individually, we’re even better working Truly Together. Northwell’s Emerging Leaders Diversity & Inclusion Council is working to ensure that our diverse voices are being heard throughout the organization.

Advice Articles, Veteran

Northwell Health military veterans share their best advice for veterans looking for healthcare careers

1 Comment

Oct 26, 2018

We talked with several military veterans on our Northwell Health team to get you the best advice on how to take your military skills and apply them to a civilian job in healthcare. Learn more.

Diversity & Inclusion

At Northwell Health, we can be Truly Ourselves. Happy National Coming Out Day!

Oct 11, 2018

On October 11th, Northwell Health employees are celebrating National Coming Out Day with our LGBT community members, allies, patients and the members of our Expressions BERG. At Northwell Health, we’re always striving to create an accepting culture where we can all be Truly Ourselves.

Advice Articles

How to land the right internship that will drive you to a great career destination.

Oct 08, 2018

You’re nearing the completion of your college degree and looking to complement your education with some real-world experience. An internship in your chosen field is one of the best ways to do just that. Here are the important steps you can follow if you want to find and take advantage of the unique opportunities internships provide.

Diversity & Inclusion

We Ask Because We Care

Oct 05, 2018

We’re committed to developing a supportive work environment that’s as diverse and inclusive as the communities we serve. Part of championing our team members and patients includes delivering the best care possible regardless of race, ethnicity, cultural background and language proficiency.

Dr Lewis Teperman Adult Liver Transplant

Advanced Practice, Appointment with..., Featured Articles

An Appointment With: Dr. Lewis Teperman

Oct 03, 2018

Being Truly Innovative is in our blood at Northwell Health, and Dr. Teperman is leading the way in our liver transplant services at North Shore University Hospital.

Employee Stories, Events, Veteran

How one day changed everything for career transitioning veteran Nancy Banks

Sep 27, 2018

It took one event, one meeting and one conversation to convince Nancy Banks that Northwell Health was the right place for her.

Culinary and Food Services, Wellness

The Picture of Health: Chef Russ Ficke talks about a passion for healthy food

Sep 21, 2018

Meet Northwell's Chef Russ Ficke who's lost 50 pounds living out our wellness initiatives in his personal life. See what he's cooking up in our latest blog.

Employee Stories, Non-Clinical Professionals

Meet the Sherlock Holmes of solving claim errors: Northwell Health’s Anthony McCallum

1 Comment

Sep 13, 2018

Northwell Health’s own Anthony McCallum, CPC-I, CIRCC, CPC, CCS received the 2018 Omar Brito Life Achievement Award from the Roxbury Institute for Medical Management in recognition of his extraordinary personal and professional achievements. Here’s how he got here.

Advanced Practice, Employee Stories

How I became Made for this™

1 Comment

Sep 12, 2018

As a Nurse Practitioner is in Palliative Care, Laura Wood is Made for this.

Clinical Laboratory, Employee Stories

Northwell’s Kyle Nevins is a Top Five Finalist of ASCP's 40 Under Forty. Here's Why.

Sep 06, 2018

We’re proud to announce that Northwell Health’s very own Kyle Nevins was selected as a 40 Under Forty Top Five through a combination of public voting and committee selection by American Society for Clinical Pathology (ASCP).

Employee Stories, Veteran

How veteran Floyd Harris transitioned into a civilian career at Northwell Health

Aug 30, 2018

For the fifth year in a row, Northwell Health has earned a Military Friendly® Employer designation! We’re celebrating by speaking to veterans like Floyd Harris to get their perspectives on working with us and the opportunities for veterans and reservists at Northwell Health.

Supervisor, Financial Services

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