Meet Jennifer Megale, director of advanced clinical providers (ACP) at North Shore University Hospital. Jennifer’s dedication to leadership development and training has led to her successful career at Northwell Health.
Jennifer began her journey at Northwell during her clinical rotations as a Physician Assistant (PA) while attending school at Touro College from 2008-2010. That is the first time she felt a sense of community unlike anywhere else she’d ever been. “Northwell has always felt like a close-knit family. Leaders make themselves readily available because they truly want the best for their employees and our patients,” says Jennifer.
In 2011, Jennifer took a position as a general surgery ACP at North Shore University Hospital. While in this role, she participated in Northwell’s leadership development programs to continue her passion for learning over the next eight years. This led her to a promotion to ACP supervisor for the department of surgery at North Shore University Hospital in 2018. “Northwell’s leadership essentials courses and numerous mentorship programs have really helped me develop my skills and network with other leaders in the health system.”
Today, in her current role as ACP director at North Shore University Hospital, Jennifer oversees ACPs in the departments of general surgery, surgical intensive care, obstetrics and gynecology, orthopedics, otolaryngology, peripheral and neurological interventional radiology, liver and kidney transplant, urology, and pre-surgical testing. A large portion of Jennifer’s role is spent developing future leaders and mentoring supervisors. A typical day for Jennifer involves multiple one-on-one meetings with supervisors to discuss ongoing issues, finding solutions, and working on refining their leadership skills. “Developing leaders is truly so important in employee engagement which directly correlates to the patient experience,” says Jennifer.
When asked what she loves most about her job at Northwell, Jennifer shared, “The most rewarding thing for me is to be able to take all the skills I have learned from various mentors and leadership development programs and channel them into developing future ACPs. Helping others see what they are capable of, while also focusing on employee engagement, and in turn patient satisfaction, brings me so much joy.”
At Northwell, we strive to give our team members as many opportunities as we can to help them continue their career growth journey.
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