Participates in the ongoing process to identify opportunities to refine applications and workflow to meet business objectives, including assimilating applications, workflows, and operations to improve efficiency and outcomes internally and patient service externally.

Job Responsibility

• Provides strategic advice and guidance to the Revenue Cycle function. Assists in executing workplans to complete enterprise design; implementation of enterprise revenue cycle systems and transformed workflows.
• Implements training program to effectively balance classroom, web-based and practical application forums to manage the diverse educational needs of adult learner demographic.
• Collaborates with revenue cycle leadership to routinely monitor strategic operating goals and objectives and confirm ongoing transformation alignment with goals.
• Implements policies and procedures to facilitate the efficient functioning of related departments; promotes optimal efficiency and productivity by integrating functions across service lines.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• Bachelor’s Degree required, or equivalent combination of education and related experience.
• 10+ years of relevant experience and 2+ years of leadership / management experience, required.

Preferred Qualifications:

• Strong knowledge of front-end ambulatory operations and physician office workflows
• Demonstrated ability to analyze, design, and implement process improvements
• Experience improving medical record scanning and indexing efficiency
• Proficiency in EHR workflow management and training, including Epic and Hyland OnBase
• Ability to lead and execute complex projects across multiple priorities
• Skilled at multitasking within cross-functional initiatives
• Experience compiling and presenting data-driven insights for senior leadership
• Strong communication and presentation skills with the ability to educate and influence diverse audiences
• Proven ability to collaborate with clinical staff, operational teams, and executive leadership
• Commitment to optimizing Health Information Management processes for accurate record access, maintenance, and retention

*Additional Salary Detail 
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

The salary range for this position is $66300.00-$108311.00/year.