Overview: As a Lead Enterprise Communications Engineer within our Network Operations team, you will be a pivotal contributor to the strategic design, robust implementation, proactive maintenance, and advanced troubleshooting of our critical enterprise network infrastructure. This senior role demands comprehensive expertise across a diverse range of networking technologies.
Key Technical Expertise Includes:
- Cisco Routing & Switching
- Cisco Wireless Solutions
- Firewall Technologies (including Palo Alto Networks)
- Citrix Load Balancers
- Google Cloud Networking
- Illumio Micro-segmentation
Highly Preferred Skills:
- Proven proficiency in advanced routing protocols, including BGP and EIGRP.
- Demonstrated experience with SD-WAN technologies.
- Hands-on experience with network monitoring tools (e.g., SolarWinds) and IT Service Management platforms (e.g., ServiceNow).
- Exceptional troubleshooting skills, with the ability to diagnose and resolve complex network issues in real-time with minimal supervision.
Preferred Certifications:
- Cisco CCNP (Routing & Switching or Wireless)
- Palo Alto Networks Certification
- Relevant Cloud Certification (Google Cloud or Azure)
Job Description
Plans and organizes the activities in support of day-to-day and after-hours support for Network, Engineering, and Communication Operations including but not limited to the diagnosing, configuring and documenting complex network and communication problems. Responds to unexpected network and communication issues affecting the health system’s clinical and administrative communities. Provides day-to-day oversight of engineers.
Job Responsibility
1.Plans and organizes the activities of day-to-day and after hours support of networking engineering and communication operations 24/7/365.
2.Coordinates the daily engineer team assignments to include but not limited to; incident management, device configuration reviews, and device change configuration reviews.
3.Reports metrics for proactive and predictive analysis.
4.Implements recommendations based upon these metrics to drive improved network, communication, and clinical application performance.
5.Responsible for managing assigned Incident and Change queues, and ensures that they are meeting established Service Level Agreements.
6.Ensures change management procedures are followed.
7.Implements recommendations for resources required to maintain and improve service levels.
8.Ensures all documentation is accurate and up to date; provides training and documentation to team as needed.
9.Uses knowledge and skills to contribute to the development of functional objectives and principles to achieve goals in innovative ways. Problems addressed are of diverse scope and complexity ranging from moderate to substantial.
10Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Job Qualification
•Bachelor’s Degree required, or equivalent combination of education and related experience
•5-7 years of relevant experience, required
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
The salary range for this position is $112800-$197200/year
Salary ranges shown on third-party job sites may not accurately reflect ranges provided by Northwell Health. Candidates should check Northwell Health Careers for accurate information and discuss salary/hourly details and our comprehensive benefits with a recruiter, if selected for an interview.
