Senior Manager, Enterprise Video Collaboration | Infrastructure and Service Delivery | Information Technology and Services | Melville, NY | Northwell Health
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184710
Information Technology and Services,
Infrastructure and Service Delivery,
Enterprise Communications,
EDS – Enterprise Technology Solutions
Manages on-site and remote Communications support including diagnosing, configuring, documenting complex problems and responding to issues at assigned site(s). Works towards system improvement, efficiency, and standardization. Leads and guides lower level network staff, as necessary.
Location: 5 Dakota Drive, New Hyde Park, NY
Job Responsibility
Hands-on administration experience with Microsoft Teams Rooms, Zoom Rooms, and Webex, including portal management, policy configuration, and platform governance
Deep understanding of AV over IP protocols (Dante, AES67, NDI) and control system ecosystems (Crestron, Extron, Biamp)
Healthcare IT experience, particularly in clinical AV environments such as telemedicine, simulation labs, OR video, or command centers
Experience managing enterprise wide collaboration device fleets at scale (thousands of endpoints)
Demonstrated success developing multi-year technology roadmaps with associated capital planning and TCO analysis
Track record of leading platform migrations or large scale AV standardization rollouts across a multi-site environment
Experience building and operating an AV-as-a-Service or managed services model
Manufacturer specific certifications from Crestron, Biamp, Extron or Shure
AVIXA CTS certification (CTS-D or CTS-I a plus)
PMP, ITIL, or similar operational framework certifications
Job Qualification
Bachelor’s Degree required, or equivalent combination of education and related experience.
6-10 years of relevant experience and 5-7 years of leadership / management experience, required.
*Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
The salary range for this position is $112800.00-$197200.00/year.
Salary ranges shown on third-party job sites may not accurately reflect ranges provided by Northwell Health. Candidates should check Northwell Health Careers for accurate information and discuss salary/hourly details and our comprehensive benefits with a recruiter, if selected for an interview.
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https://jobs.northwell.edu/wp-content/uploads/sites/3810/2025/09/Sept.-Veterans-Blog-Ivan-Goranov-Featured.png350470kmorello/wp-content/uploads/sites/1464/2021/02/logo.pngkmorello2025-10-16 11:31:362025-10-16 11:31:36Carrying Service Forward: How Ivan Leverages his Military Experience at Northwell
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https://jobs.northwell.edu/wp-content/uploads/sites/3810/2025/07/FEATURED-Movement-Challenge.png350470ptaheri/wp-content/uploads/sites/1464/2021/02/logo.pngptaheri2025-07-24 10:04:372025-08-20 09:14:12Northwell Health's 2025 Annual Movement Challenge: Stepping Toward a Healthier Lifestyle
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https://jobs.northwell.edu/wp-content/uploads/sites/3810/2025/07/2025-Poolside-Tips-Feature-Image.png350470kmorello/wp-content/uploads/sites/1464/2021/02/logo.pngkmorello2025-07-18 11:33:102025-08-20 09:14:25Five helpful career tips to read while you sit poolside
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https://jobs.northwell.edu/wp-content/uploads/sites/3810/2026/03/FEATURED-2026-March-Vet-Blog.png350470sgreer2/wp-content/uploads/sites/1464/2021/02/logo.pngsgreer22026-03-11 10:56:422026-03-13 14:50:21Anthony’s Journey from the U.S. Navy to Northwell
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https://jobs.northwell.edu/wp-content/uploads/sites/3810/2026/02/FEATURED-November-Career-Ladder.png350470mperlman/wp-content/uploads/sites/1464/2021/02/logo.pngmperlman2026-02-26 09:37:272026-02-26 09:37:27Celebrating Black History Month
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https://jobs.northwell.edu/wp-content/uploads/sites/3810/2025/09/Sept.-Veterans-Blog-Ivan-Goranov-Featured.png350470kmorello/wp-content/uploads/sites/1464/2021/02/logo.pngkmorello2025-10-16 11:31:362025-10-16 11:31:36Carrying Service Forward: How Ivan Leverages his Military Experience at Northwell
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https://jobs.northwell.edu/wp-content/uploads/sites/3810/2025/08/FEATURED-July-2025.jpg350470kaiello/wp-content/uploads/sites/1464/2021/02/logo.pngkaiello2025-08-22 11:34:012025-09-25 09:41:37Your Hospitality Career Starts Here at Northwell
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https://jobs.northwell.edu/wp-content/uploads/sites/3810/2025/07/FEATURED-Movement-Challenge.png350470ptaheri/wp-content/uploads/sites/1464/2021/02/logo.pngptaheri2025-07-24 10:04:372025-08-20 09:14:12Northwell Health's 2025 Annual Movement Challenge: Stepping Toward a Healthier Lifestyle
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https://jobs.northwell.edu/wp-content/uploads/sites/3810/2025/07/2025-Poolside-Tips-Feature-Image.png350470kmorello/wp-content/uploads/sites/1464/2021/02/logo.pngkmorello2025-07-18 11:33:102025-08-20 09:14:25Five helpful career tips to read while you sit poolside
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https://jobs.northwell.edu/wp-content/uploads/sites/3810/2025/06/FEATURED-June-2025-Pride-Month-Blog-1.png350470mperlman/wp-content/uploads/sites/1464/2021/02/logo.pngmperlman2025-06-13 14:33:532025-06-13 14:33:53Celebrating our culture of inclusion and belonging for all at Northwell
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https://jobs.northwell.edu/wp-content/uploads/sites/3810/2025/05/FEATURED-2025-April-vet-blog-.png350470kmorello/wp-content/uploads/sites/1464/2021/02/logo.pngkmorello2025-05-07 15:08:212025-07-07 07:12:16From U.S. Marine to behavioral health nurse: Kevin Vargas-Colon’s journey at Northwell Health
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https://jobs.northwell.edu/wp-content/uploads/sites/3810/2025/03/FEATURED-March-2025-Womens-History-Month-1-1.png350470mperlman/wp-content/uploads/sites/1464/2021/02/logo.pngmperlman2025-03-21 17:08:442025-03-21 17:08:44Reflecting on Women’s History Month and creating opportunities for career advancement at Northwell Health
Anthony’s service continues beyond the U.S. Navy. The skills he gained as an ordnance man now guide his work as a security officer. Discover his journey and how Northwell supports veterans building civilian careers.
https://jobs.northwell.edu/wp-content/uploads/sites/3810/2026/03/FEATURED-2026-March-Vet-Blog.png350470sgreer2/wp-content/uploads/sites/1464/2021/02/logo.pngsgreer22026-03-11 10:56:422026-03-13 14:50:21Anthony’s Journey from the U.S. Navy to Northwell
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https://jobs.northwell.edu/wp-content/uploads/sites/3810/2026/02/FEATURED-November-Career-Ladder.png350470mperlman/wp-content/uploads/sites/1464/2021/02/logo.pngmperlman2026-02-26 09:37:272026-02-26 09:37:27Celebrating Black History Month
Still active in the U.S. Army Reserves and serving patients every day. Read Ivan’s inspiring journey and see how Northwell supports our active-duty military and veterans in building meaningful civilian careers.
https://jobs.northwell.edu/wp-content/uploads/sites/3810/2025/09/Sept.-Veterans-Blog-Ivan-Goranov-Featured.png350470kmorello/wp-content/uploads/sites/1464/2021/02/logo.pngkmorello2025-10-16 11:31:362025-10-16 11:31:36Carrying Service Forward: How Ivan Leverages his Military Experience at Northwell
Read our blog to learn how you can grow from a food service assistant to a registered dietitian at Northwell Health.
https://jobs.northwell.edu/wp-content/uploads/sites/3810/2025/08/FEATURED-July-2025.jpg350470kaiello/wp-content/uploads/sites/1464/2021/02/logo.pngkaiello2025-08-22 11:34:012025-09-25 09:41:37Your Hospitality Career Starts Here at Northwell
Each year, team members work together to build healthy habits by participating in our annual movement challenge. Read our blog to learn more about our commitment to team member wellness at Northwell Health.
https://jobs.northwell.edu/wp-content/uploads/sites/3810/2025/07/FEATURED-Movement-Challenge.png350470ptaheri/wp-content/uploads/sites/1464/2021/02/logo.pngptaheri2025-07-24 10:04:372025-08-20 09:14:12Northwell Health's 2025 Annual Movement Challenge: Stepping Toward a Healthier Lifestyle
We’ve rounded up five career tips you can dive into while you soak up the sun. Your next opportunity could be just one click away. Read our blog to learn more.
https://jobs.northwell.edu/wp-content/uploads/sites/3810/2025/07/2025-Poolside-Tips-Feature-Image.png350470kmorello/wp-content/uploads/sites/1464/2021/02/logo.pngkmorello2025-07-18 11:33:102025-08-20 09:14:25Five helpful career tips to read while you sit poolside
