Job Description
Tracks all specimens as primary point-of-contact. Receives, processes, and verifies specimen. Logs specimens into the information system.
Job Responsibility
- * Handles telephone information requests promptly with courtesy, accuracy and respect for confidentiality.
- * Ensures appropriate ordering and turnaround of test results by monitoring transportation, receipt and ordering information on each specimen.
- * Coordinates pick-up and delivery of supplies and reports to/from client offices.Serves as a central dispatch for the Laboratory Motor Vehicle Operators.
- * Submits accurate information needed for billing by reviewing client requisitions.Contracts client offices for proper insurance coding, UPIN, diagnosis codes, NPI, and all other pertinent billing information.
- * Troubleshoots patient and client billing insures.Makes corrections and notifies hospital billing.
- * Evaluates integrity of all types of laboratory problem specimens (QNS, incorrect specimen sent, etc.). Investigates alternate courses of action to be taken to ensure positive resolution and client satisfaction.
- * Collaborates with area supervisors, when necessary.
- * Reviews all outpatients list (DSR, Site Batches, BBK list) on a daily basis and takes appropriate action to ensure quality of specimen collection and reporting of results
- * Receives interface orders in the Laboratory Information Systems
- * Verifies collection lists
- * Logs in test orders and registers patients, when necessary.
- * Maintains proper lever of supplies at all times.Performs related duties as required.
*ADA Essential Functions
Job Qualification
- Associates Degree in Medical Technology OR Associates Degree with three (3) years laboratory experience, required.
- Prior experience in bench technology as a generalist, preferred. Customer service experience, preferred.
- Excellent interpersonal skills, required.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
The salary range for this position is $27.90-$30.58/hour
Salary ranges shown on third-party job sites may not accurately reflect ranges provided by Northwell Health. Candidates should check Northwell Health Careers for accurate information and discuss salary/hourly details and our comprehensive benefits with a recruiter, if selected for an interview.