The mission for Yovica Valentin: providing the best infant care at Cohen Children’s Medical Center.
They say when you do something you love, it doesn’t feel like work at all. That feeling is something that holds true for Yovica Valentin, infant care technician at Cohen Children’s Medical Center (CCMC). Yovica has always had a passion for working with children and infants. With her role at Northwell, she’s able to fulfill that passion while working hard to fulfill another dream of hers; becoming a registered nurse (RN).
Yovica started her time at Northwell in 2018, working at Flexstaff as a Certified Nursing Assistant, caring for adults. She always wanted to work with children so in July 2021 she was thrilled to start a new position at CCMC as a pediatric nursing assistant. In February 2022, she transitioned to an infant care technician in the Neonatal Intensive Care Unit (NICU) at CCMC.
As an infant care technician, she takes vitals, changes diapers, consoles and cuddles, feeds and baths the infants who are under her care. While overseeing and reporting any abnormalities during care to the nurses, Yovica also monitors and assists with discharges. Other responsibilities include taking inventory of supplies in patient rooms, infant cribs, and the circumcision room. She also helps to send labs reports and picks up orders from the blood bank. Yovica is dedicated to her work with all the newborns and finds meaning as she helps them grow so they can go home healthy as they begin life with their families.
Before she began her healthcare career, Yovica enlisted in the U.S. Air Force in January 2020 and completed basic training in July 2020 before returning home to begin serving at the Air National Guard base in Westhampton, New York. Currently as an active member of the U.S. Air Force, Yovica is an airman first class (E3) and will soon be promoted to a senior airman.
The U.S. Air Force’s core values are integrity first, service before self, and excellence in all we do. Yovica carries and displays those values not just while serving in the military but also while working at CCMC and in her everyday life outside of work. “I have learned the importance of stepping up to the plate and helping my fellow airmen in order to accomplish the mission at hand,” says Yovica. Yovica also appreciates the support she has received throughout her Northwell career from her hiring leaders, team members and the Office of Military and Veterans’ Liaison Services.
Yovica’s next step on her career journey is to become a registered nurse so she can continue to make a difference and impact people’s lives by providing the next level of care as a nurse. She recently passed her board exams and is now officially a licensed RN. Yovica’s leaders supported her throughout her time in school by offering her a more flexible schedule to accommodate her studying. She feels encouraged by her leaders and colleagues, who are constantly pushing her to follow her dreams. She plans to continue to be active in the military to commission to an officer position and work with the medical group on base as a registered. Yovica also plans on moving up to a registered nurse position and continuing her career journey with Northwell.
“Northwell Health is a great company to work for. If you enjoy helping and leaving a positive impact on others, then you belong here!” – Yovica Valentin
Reflecting on Hispanic Heritage Month and a Truly Inclusive Culture
At Northwell, we strive to create a diverse and inclusive work environment, where our team members are celebrated and respected. National Hispanic Heritage Month takes place from September 15 to October 15–it’s a time when we commemorate the accomplishments, contributions and culture of our Hispanic and LatinX team members.
The Northwell Business Employee Resource Groups (BERGs) connect our team members and the communities we serve to create a unified workplace where our employees feel welcome and included. We interviewed BERG Co-chair Dora SantaMaria-Yao, senior director of organizational change management, and BERG Executive Coordinator Lucy Lemus, associate product services and management analyst, to ask them about the upcoming month, the importance of the LatinX BERG, and how their career at Northwell has been supported by the BERG.
Tell us about your career journey in healthcare.
Dora SantaMaria-Yao: I was a 17-year-old high school graduate who had just immigrated from Guatemala. I was looking for a job and found one that required a Spanish speaker. I quickly realized I had a passion for helping patients. I continued that journey for a few years. Later, I continued my college education and got a job at a surgical practice where I grew from a clerk to a multiple practice administrator. I was attracted to Northwell because I wanted to be part of something bigger. As senior director of organizational change management, I oversee change management activities for revenue cycle. The main objective of my team is to focus on the people side of change to ensure success. We also work closely with the project management team for a comprehensive and consolidated delivery of high quality projects.
Lucy Lemus: I came to Northwell two years ago from a career in change management, re-engineering processes, procurement, and urban geospatial analysis across an array of industries. Everywhere I went I would see Northwell facilities, and I took it as a sign. When a friend of mine who works at Northwell told me how grateful she is to be a part of such an amazing organization, I quickly jumped at the opportunity to become a team member too. My role is non-clinical, but I have learned so much about this field and the different aspects of it. As an associate product services and management analyst, my role is to work with my team on the implementation of new solutions and processes for identified business needs, while supporting our end users to adapt to change.
How has becoming a BERG member impacted your career journey at Northwell?
DS: I think it’s important for team members to find a place of cultural belonging, where shared passions can be fueled between our community and colleagues. The LatinX BERG has become my extended family and I’m so grateful to be part of it. I am currently one of the co-chairs for the BERG. The relationships and friendships I have made through the BERGs are precious to me. It has given me a deeper perspective about the organization and our mission and I’m extremely proud of the work we have done together.
LL: It is important to have BERGs that stay true to Northwell’s value of Truly Inclusive and celebrate diversity while fostering a sense of belonging for all team members. Joining a BERG as a new team member at Northwell has provided me with the opportunity to get to know what the organization is about, meet amazing people, and advance my professional development. I am now the executive coordinator of the LatinX BERG, and I can see the positive impact of the BERGs in the organization.
What do you think about when you hear “Hispanic Heritage Month?”
DS: As an immigrant many years ago, Hispanic Heritage Month was a foreign concept to me. I grew up celebrating “Día de la Hispanidad” which is celebrated in the United States as Columbus Day. As my horizons broadened, I started to appreciate the incredible contribution that Hispanics and LatinX have made to this country. I think of the sacrifices and examples from those who have set a path for us today. I think about their struggles and I’m so grateful to get to celebrate it.
LL: I am so proud of my heritage. Hispanic Heritage Month is a time to reflect on our rich and vibrant culture, traditions and contributions. I know the holiday is only a month, but we should celebrate who we are every day.
What is the theme of this year’s Hispanic Heritage Month and what does it mean to you?
DS: The theme for 2022 is: “Unidos: Inclusivity for a Stronger Nation.” As Hispanics, we come from so many different countries with our own culture, food, music and dialects, which can sometimes separate us. We are UNIDOS; we are all Hispanic and together we make for a stronger nation.
LL: The theme for Hispanic Heritage this year is Unity. The theme speaks to our core values, strength, resilience and remembering there is nothing we cannot accomplish together.
The LatinX BERG has a month-long agenda for Hispanic Heritage Month packed with relevant and timely content. Starting with a Hispanic Heritage Month kickoff event on September 15 with guest speaker Dr. Nicolas Hernandez, associate program director, this month-long celebration includes a fireside chat, a LatinX Salsa hour and more. Northwell Health will be holding local celebrations at select facilities during Hispanic Heritage Month.
At Northwell, we are one team, raising health for all. Join us and discover a career well cared for here.
Northwell provides the right tools and support system for all veterans to succeed
Melonie Pernice has been focused on service and care for others since working as a radiology specialist as a sergeant in the U.S. Army. Now, as the associate executive director of hospital operations at Glen Cove Hospital, she has utilized her military skills to enable her team to be more efficient in their daily tasks. We connected with Melonie to hear more of her story in her own words.
Tell us about your military experience and how it impacted your career at Northwell.
While I was in the Army, I was the noncommissioned officer who oversaw my platoon and the radiology department. That experience taught me resilience, loyalty, and adaptability as I gained leadership skills that I still carry with me in my current role at Northwell today.
What excites you about working in your role at Northwell Health?
Northwell is a wonderful place to work, and I have been afforded so much opportunity here. I’ve been able to take advantage of numerous professional development courses and I have great mentors that push me to learn as much as I can. I enjoy working in a hospital setting because I have oversight of many different departments and I appreciate that everyone’s goal is centered around our patients and the communities that we serve.
What skills did you learn in the military that helped you transition into your civilian career here at Northwell?
While facing extremely stressful situations with my team in Iraq and Kuwait, as the radiology specialist, I was given the opportunity to attend Warrior Leadership College and complete the Advanced Noncommissioned Officer’s Course. During my time there, I acted as the unit drug and alcohol use prevention leader, physical training sergeant, and Radiology Department head for my platoon. I believe this training along with those experiences made me a well-rounded leader who is extremely adaptable to change, ultimately making my transition into a civilian career seamless.
How does Northwell support you as a veteran personally and professionally?
Northwell has a commitment to hiring veterans and they also have many programs to support veterans and their families. I am lucky enough to have been appointed as a co-chair to Northwell Health’s VALOR BERG (Business Employee Resource Group) to enhance engagement, innovation, talent development and promote an inclusive culture that aligns with our organizational mission, values, goals, business practices, and objectives. My time in the VALOR BERG has given me the opportunity to meet other veterans and to be a mentor. We do a great deal of community service including our most recent collaboration with the Green BERG, to cleaning up memorials around the local community. We also participate in networking events to assist with recruiting and hiring veterans and their family members here at Northwell.
In what other ways has Northwell supported your career growth?
I’m a mentor for the Diversity Mentorship program and was able to utilize Northwell’s tuition reimbursement support to help pay for my MBA and my current path for my doctorate degree in professional studies with an area of concentration in management. I was also fortunate enough to serve as a veteran mentor to students who may want to join the health system after they graduate.
How attending a veteran recruiting event changed Luis Phillips’ career journey, for the better.
In 2014, Luis Phillips attended one of our veteran recruiting events, where he learned how his military experience could play a valuable part in a future at Northwell Health. Eight years later, Luis is now a senior information technology & services (IT&S) process management administrator at Northwell, where he utilizes his technical skills obtained in the military, to do what he loves every day.
Luis provides operational support to our Clinical Informatics team at Northwell in planning, organizing, evaluating, implementing, and identifying areas for process improvement on various nursing initiatives, related to Electronic Medical Records (EMR). This allows for enhanced clinical quality, patient safety, workflow efficiency, clinician satisfaction, and patient experience. What excites Luis most about his role, is working to solve complex challenges in healthcare around information technology and understanding that those efforts will help transform the way healthcare is delivered to our patients.
During his time in the U.S. Army, Luis held the title of Motor Transport Operator, where his responsibilities ensured the safety of senior ranking personnel as well as the secure distribution of critical equipment and resources to support various missions. During his eight-year career, he developed strategic agility skills to adapt to an ever-changing environment in order to overcome challenges quickly. This skill was vital during the height of the COVID-19 pandemic when Northwell had to rework quickly to an ever-changing environment. Luis shared, “What’s truly been rewarding is that my past experience helped me develop operational skills to help improve patient outcomes and staff satisfaction across our hospitals today.”
As a member of Northwell’s VALOR BERG (Business Employee Resource Group), Luis is able to hold onto his other passion of participating in veteran-focused initiatives that impact our organization and our community. He enjoys being a member of the VALOR BERG because it has helped create awareness about different programs, such as our Side-by-Side concert event, and initiatives within Northwell that support veterans in the workforce. “I strongly encourage anyone to look into opportunities with Northwell Health, where you will have access to resources and career growth options at every turn.”
Northwell recognizes two of our extraordinary team members in honor of Autism Acceptance Month
April is National Autism Acceptance Month, and here at Northwell Health, we are dedicated to supporting individuals on the autism spectrum, whether they are members of our staff or the family of our employees.
Our commitment to a diverse workforce that provides a safe and welcoming environment for people with disabilities led to the creation of our N-ABLE BERG (Business Employee Resource Group). The N-ABLE BERG was designed to advocate, educate, and support our employees of all abilities and their families, ensuring everyone has the resources they need and the respect they deserve.
Here, we recognize two of N-ABLE BERG’s members as they share what working at such an inclusive, affirming, and respectful workplace means to them.
Patricia Troiano, Senior Pharmacist at Long Island Jewish Medical Center
Juggling a clinical career while raising a family can be challenging for anyone, but when you are the mother of twin boys on the autism spectrum, finding a supportive work environment is crucial. For 35 years, Patricia Troiano has found that place here at Northwell. As a registered senior pharmacist at Long Island Jewish Medical Center (LIJMC) specializing in sterile compounding and dispensing, Patricia’s role allows her to fulfill prescription orders and provide IV medication to our patients.
A passionate advocate for the autistic population, Patricia says that being part of the N-ABLE BERG this past year and being given the title of Neurodiversity Project Leader in March has given her companionship, comfort, and an opportunity to spread awareness about autism—all crucial to her fulfillment at work and home.
Patricia has also taken advantage of Northwell’s many continuing education offerings, which have enabled her to develop new skills and flourish in her career. Plus, the culture at Northwell has fostered a real family atmosphere—what Patricia says her co-workers call the “pharmily.”
“We really care about each other and are supportive of each other’s lives outside of work,” she says. “My department has been very empathetic during my family’s autism journey by providing support to me as well as the organizations I volunteer for.”
In fact, her department is raising money to purchase a laptop for her son Christopher’s program, The Nicholas Center, which provides vocational and community programs for those with developmental disabilities.
Through good times and bad, her co-workers “kept me going with encouragement and love,” Patricia says. And she’s proud to note that one of her sons on the spectrum is a Northwell employee, making her career well cared for a true family affair.
Tina Chuck, Advisor with Fair Employment Practices
Tina Chuck joined Northwell in 2011, and just three years later, she formed the Office of Research Policy and Training at the Feinstein Institutes, which evaluates and manages centralized policies, research training, and professional development. Shortly thereafter, her young son was diagnosed on the autism spectrum. It was a very stressful time, as she was managing her new job responsibilities as the director, while trying to find the right work-life balance.
“Thankfully, I had supportive colleagues and reported directly to someone who proactively checked-in on my well-being and taught me how to self-advocate,” says Tina. “I am thankful to have the flexibility in my schedule to care for my son and have access to fabulous professional development resources.”
Now Tina will continue her journey this month as Advisor with Fair Employment Practices in which she is excited to get more involved with Northwell’s workforce equity, diversity, and inclusion strategy and focusing on a broad range of initiatives, including helping support and continue to evolve our BERGs and other social belonging and inclusion initiatives. Recently, she became the co-chair of the N-ABLE BERG and through N-ABLE, Tina has been able to apply her skills and work on programming and events focused on enhancing employee and patient experience for those who are neurodiverse. Her professional network grew as each new N-ABLE BERG initiative connected her with people across the organization and within the community and expanded her knowledge and dedication to diversity and inclusion.
“The opportunities are endless at Northwell,” says Tina, citing everything from team-building activities such as cooking at the Ronald McDonald House to making birthday boxes and duffle bags through Together We Rise for children in foster care.
“I love the passion and grit I see in my colleagues, and their selflessness in rolling up their sleeves to step out of their immediate job title to help others.”
Learn more about Northwell’s commitment to diversity and inclusion. Become part of our team by exploring our wide range of career opportunities here.
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A career journey that began with the United States Marine Corps, and transitioned to a rewarding civilian IT career at Northwell
When Robert Shimonski started his career with the United States Marine Corps (USMC) in 1992, he never could have imagined his path would lead him to where he is today. During his eight years of service in the USMC, he made significant advancements in his roles from serving four years on active duty as an aircraft mechanic and ultimately being promoted to Sergeant. Then he spent another four years in the active reserves and was transferred to a unit responsible for satellite communications and logistics, in which he promoted to Staff Sergeant as a senior leader of Marines. Today, Robert is now our Director of Infrastructure Services and Management, and he attributes his personal experiences from active military to his successful career here at Northwell.
As the Director of two large teams, Robert is most passionate about his responsibility to the care, wellbeing, and growth of his fellow team members. As one of the strategic leaders of the IS Operations Center (ISOC), Robert and his team ensure that if an IT matter arises that requires resolution that it is handled as swiftly as possible. The systems management solutions team Robert is responsible for handles building, deploying, configuring, and administering the enterprise tools required to monitor our health system, which is comprised of thousands of devices, systems, applications, and important clinical infrastructure. Both teams together provide a critical layer of protection to ensure ongoing operations of the Northwell Health system.
When asked about how his military experience translates into a career at Northwell, Robert says: “Most skills you learn about in military leadership translate very well into a civilian career. Whatever role you perform in the military, there is a component of leadership applied at every level, so you are always developing leadership skills. That experience has helped me to become a better leader in my current role within a healthcare environment.”
Robert has been a member of our VALOR BERG (Business Employee Resource Group) since its inception. He has watched it grow to a very large group of team members helping to support various veteran organizations. Robert shares that the VALOR BERG gives its members the opportunity to work together, to learn, and support each other. It’s that ability to make a difference that helps him fuel his passion to help with the BERG’s mission and also assist Military Liaison Services (MLS), Northwell’s veteran support department. These two groups are aimed at making a difference for veterans and the community.
“If you enjoy doing work that impacts lives, builds community, and helps provide benefits and services to those in need, then Northwell is the place to be. Veterans are encouraged to apply and join the ranks here at Northwell and from one veteran to another, it’s been an amazing journey that I appreciate being a part of,” says Robert.
Celebrating National Women’s History Month with Sandra Lindsay, first person to receive the COVID-19 vaccine
After making history as the first American to receive the COVID-19 vaccine, more than one year later, Sandra Lindsay reflects on her experience and shares career advice for anyone looking toward the next chapter of their career journey.
Tell us about your career journey and why you wanted to become a nurse.
I always knew I wanted to become a nurse. I was raised by my grandparents and took great pleasure in caring for my grandmother who suffered from chronic illnesses. Despite her health history, she was a fierce educator, church organist, community leader, and provider for our family. This fueled my passion for wanting to care for more people.
My journey at Northwell began at Lenox Hill Hospital (LHH). I started as a nurse extern in the emergency department, after which I was hired as a staff nurse in oncology. After three and half years in oncology, I moved on to critical care where I held clinical nursing roles in the medical intensive care unit and critical care unit, before being promoted into leadership roles. Prior to my promotion as director and subsequent transfer to Long Island Jewish Medical Center (LIJMC), I served as the nurse manager for the medical intensive care unit at LHH.
Today, I currently serve as the director of Patient Care Services for critical care at LIJMC, a position which I’ve held for the past six years. In this role, I have responsibilities for four intensive care units, as well as the respiratory care unit. I oversee the clinical practice of more than 200 employees in the and manage daily and strategic operations for the units.
What helped you grow along your career journey? Can you provide a few areas where you received the support you needed to grow as a nurse and as a leader?
I had a great experience in the emergency department, soaking up every bit of information that I could and thankfully the nurses were patient and kind. They took me under their wings. My first preceptor in oncology was stern but also very patient, and kind. She really helped me get a good foundation as a clinical nurse as did all my preceptors in the various critical care units that I worked in. I will also never forget the day I met the AED of quality management at LHH, who offered to mentor me. We shared a love of gardening, and over the years she shared many pearls of leadership wisdom with me, that still support my practice today. There have been other mentors who helped me to grow tremendously.
What is something you wish someone would have told you before you graduated nursing school?
At the time that I graduated, I wish someone would have told me that in addition to building my nursing skills, building relationship skills with patients, families, and a multidisciplinary team is also paramount to a successful career.
If you could offer career advice to anyone, what would it be and why?
I think it is important to follow your dreams and seek out mentors who will provide you with honest feedback. After landing that dream job, the work does not end. Staying engaged and passionate about whatever that role is, requires continuous learning. Treat it as a journey, not a destination.
Going into our third year of living with the COVID-19 pandemic, Sandra hopes that we can all get some much-needed relief and healing. She states, “We are closer to the end than the beginning and we should not give up now.”
Treat your career as a journey, just like Sandra Lindsay. Become a Health Raiser at Northwell Health and see available nursing opportunities here.
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Reflecting on Black History Month and the impact on career journeys at Northwell.
As Black History Month comes to a close, we wanted to take an opportunity to partner with the Center for Equity of Care and sit down with three of our team members to reflect on the impact our African American/Caribbean Bridges BERGs (Business Employee Resource Group) has made on them, throughout their career journey at Northwell. Chid Iloabachie, MD, associate chairperson, Emergency Medicine at Long Island Jewish Valley Stream (LIJVS); Olushola Latus-Olaifa, program manager for Community and Population Health; and Myia Williams, PhD, research industrial and organizational psychologist, shared their experience and feelings on what the African American/Caribbean Bridges BERGs and Black History Month means to them.
The African American and Caribbean Bridges BERG’s theme for Black History Month this year was “Reigniting the Human Connection: The pathway to community health equity.” What does that theme mean to you?
Olushola: I believe this theme directly relates to the work being done in the Community and Population Health division and brings me back to something we learned during the height of the COVID-19 pandemic: that building, expanding, and maintaining our relationships as a health system (and a team) with community leaders in our region, directly impacts our ability to impact the areas we serve. “Reigniting the human connection” for our team has been establishing the Long Island Health Equity Task Force to collaborate with more than 100 diverse community and faith-based leaders, along with county and state representation to ensure equitable vaccine distribution, while creating a pathway to community health equity.
Dr. Iloabachie: Our relationship with one another is the most important driver of any equitable healthcare system. We should all be invested in the health of our community. This can look like a lot of things; from running a health system as large as Northwell, or simply picking up a piece of litter so that we can live in a cleaner environment. I invite anyone reading this to take time today to be inspired to take action that will positively impact the health of everyone around us.
Dr. Williams: To me, this theme means representation. In May of 2020, myself and Dr. Alyson Myers launched COVID-19 Conversations, a one-hour informational Facebook Live/Zoom program to provide Black and Brown communities with up-to-date information on COVID-19 and access to resources. Through this program we were able to deliver interactive discussions on topics ranging from health education on COVID-19 and mental health, to resources for unmet social needs. Access to culturally relevant community education resources and outreach is important to achieving community health equity.
Why do you think it is so important for Northwell to have Bridges BERGs, like the African American and Caribbean Bridges BERG?
Olushola: The African American and Caribbean BERG, as well as all our BERG’s, are essential to such a large organization like Northwell. Having a sense of community and commonality are one of the many reasons Northwell is a Fortune 100 Best Companies to Work For®. Through networking and the events hosted by the African American and Caribbean BERG, we are exposed to more opportunities within the system and even more chances to collaborate on similar goals and ideals.
Dr. Iloabachie: The African American and Caribbean Bridges BERGs fill me with hope. As a clinician, I spend most of my efforts stabilizing medical conditions and I’m seldom left with enough time to address their root causes. The African American and Caribbean BERGs create a space for us to do just that, collaborating with like-minded colleagues from every discipline and department at Northwell. It is said that there is strength in numbers; I see the truth of that adage whenever I consider the phenomenal work of the BERGs and the amazing Northwell employees that comprise them.
Dr. Williams: The BERGs provide employees with shared interests and backgrounds, as well as an opportunity to have their voice heard in a safe space, and opportunities for professional development. Northwell’s Bridges BERGS help with the diversity, equity, inclusion, and access (DEIA) strategy to foster an inclusive workplace, enhance employee experience, increase employee engagement, and promote cultural awareness – all of which contribute to Northwell Health being one of the top companies in healthcare for diversity.
Tell us about your career journey in healthcare and what impact has becoming a member of the BERGs made for you in your career here.
Olushola: I truly didn’t know I wanted to be a program manager until I worked on the Community Health team within the Community and Population Health division at Northwell. I am constantly inspired by the initiatives we work on, with a focus on supporting historically underserved communities within our region. Our goal is to always ensure we build and maintain relationships with community leaders from diverse backgrounds.
Our connection to the BERGs has enabled the Community and Population Health Division to ensure that our initiatives are reflective of the communities we serve. We often look to the BERGs and the BERG chairs to review and recommend diverse community members or leaders from every walk of life, to benefit from Northwell resources and services.
Dr. Iloabachie: I grew up in Queens so after I finished my residency in Maryland in 2016, I knew I wanted to come home to New York. A colleague of mine told me about Northwell Health and what an amazing organization it was, so I decided to apply. After I accepted the Attending Physician position at LIJVS, not only was I incredibly attracted to the community that the hospital supports, but I have now spent the past six years connecting to the surrounding community through our BERGs in more ways than I ever could have imagined. In 2020, I accepted the position of Associate Chairperson and have really felt that this location has truly become my home.
Dr. Williams: I knew I wanted to be an industrial/organizational psychologist right around when I left high school, but I did not know yet that I wanted it to be in health care. That realization came when I joined Northwell in 2016. I saw the impact of the work that we were doing to develop culturally tailored interventions for historically minoritized racial and ethnic minority groups, to provide individuals with access to care and change policies – that’s when I knew I wanted to be in healthcare. My experience throughout life and my career have shaped my research interests and the work that I do. Being in health care and in my role affords me the opportunity to explore my passions through my research, while making a difference for people who look, and sound like me.
Not only do I feel a stronger sense of community as a BERG member but I’ve also had the opportunity to meet amazing people with similar cultural backgrounds as myself that I would not otherwise meet. Being in the AA/AC BERGS had a positive ripple effect on my professional development. Since joining, I have been able to take part in numerous opportunities specifically for Black employees that I would not have otherwise known about and for more individuals to know about the work that I do as a researcher to help our community. Most recently because of my membership in AA/AC BERGS I was selected to participate in Northwell’s inaugural cohort for the McKinsey Black Management Accelerator Program. McKinsey’s Connected Leaders Academy provides organizations the opportunity to improve their talent pipeline and unlock their organization’s full potential.
Northwell continues to commit to valuing and reflecting on diversity in healthcare and aspires to promote the positive impact and achievements of the members of our organization. Learn more about Northwell’s commitment to diversity and inclusion here.
Bringing the importance of collaborative leadership from the Navy to Northwell Health
Meet Juli Schmidt, Northwell Health’s newest senior manager of Career Performance and Development. Juli comes to Northwell following a successful 21-year naval career that saw her achieve the rank of commander. Her goal in this new role is to help evolve the career experience for our team members across the organization, through the inclusion of leadership development, career advisement and mentorship programs.
Juli is part of the Career Performance and Development team in Human Resources that is responsible for advancing our performance management program, which includes individual development plans, succession planning, links to business goals, and competency assessments. She looks forward to applying the leadership skills she honed as a naval officer, to a new mission that directly impacts the lives and well-being of Northwell’s team members. Juli says, “My core values will continue to guide me to achieve the mission, and whether that’s in healthcare or commanding a warship – you have goals and you reach them through teamwork, trust and consistent communication.”
A Long Island native, Juli began her career in the Navy more than two decades ago and, after graduating from the United States Naval Academy, served as a Surface Warfare Officer and completed deployments in the Middle East, participating in Operations Iraqi Freedom and Enduring Freedom. Juli then transferred to the Navy’s Human Resources community, where she was able to apply her operational background to Navy-wide HR initiatives. She served as a senior human resources officer, specializing in strategic workforce planning, talent management, succession planning, and resource allocation.
Although Juli is new to Northwell, she is eager to join the VALOR BERG (Business Employee Resource Group) to reconnect with fellow veterans who share the same commitment to serving others. Those shared experiences are unique, and that connection allows the veteran community to collaborate and apply their skills to new ideas and initiatives at Northwell.
“Northwell is committed to creating an inclusive culture that supports your continued professional and personal growth,” says Juli. “As a veteran, you can apply your military experiences and skillsets to seamlessly integrate into Northwell’s culture and continue to excel post-military. An organization’s strength comes from its diverse workforce, and here in the greater NY/NJ metro area, Northwell Health represents diversity of thought, culture, beliefs, backgrounds, and experiences.”
Reflecting on ways to advance equity with our African American and Caribbean Bridges BERG (Business Employee Resource Group)
Black History Month gives us all the opportunity to reflect on the contributions and achievements of African Americans today and throughout history. It is also a moment to observe strides made and strides needed, to achieve social justice and equity in all areas of life. At Northwell Health, the strive for equity is two-fold: equity in healthcare and equity in the workplace. To help meet the needs of our communities and those of our team members, we established our Bridges BERGs. Our cultural ambassador groups help educate and provide a platform for more inclusivity and help further a positive work environment for everyone regardless of background, religion, abilities, or race.
“The African American and Caribbean BERG provided a community for team members to be themselves while educating others on cultural differences,” says Ralph Thomas, senior operations manager of Emergency Medicine at Long Island Jewish Valley Stream. As co-chair for the African American and Caribbean BERG, Ralph is gratified in knowing that the BERG makes a difference for all at Northwell. “In addition to always keeping advocacy for the communities we serve as a top priority, our members engage in various community service projects such as operating COVID testing sites, holding educational program panels, offering leadership development seminars, and putting together learning opportunities to increase mental health/self-care awareness.”
In honor of Black History Month, the African American and Caribbean BERG and Northwell are proud to launch the first African American cohort of the Management Accelerator Program (a six-month mentorship that concentrates on advancing the career development of diverse leaders within the organization). In addition, our African American and Caribbean BERG will host several virtual events aimed at reigniting humanism. In a presentation by Joey Hubbard, chief training officer of Thrive Global, participants will acquire science-backed micro steps that reframe thoughts of doubt or weakness in oneself into conscious awareness of belonging and collective resilience. In a similar tone of self-care and personal development, team members will also hear from Dr. Myia S. Williams, research psychologist at Northwell, on valuable tips and information that can help manage stressors and promote mental well-being in the black community. These events, and others planned throughout the month, are focused on making an impact toward the goal of achieving equity and fostering a healthy environment that inspires all to succeed.
Marking observations of progress in equity is one of the many ways we at Northwell keep an open dialogue on diversity, inclusion, and equity. Learn more about our commitment to diversity and inclusion here. You can read more about our Management Accelerator Program by reading our blog here.
Celebrating the Lunar New Year with our Asian BERG (business employee resource group)
Lunar New Year, often referred to as Chinese New Year or Spring Festival, is one of the most celebrated holidays in the Asian community. Starting February 1 and lasting 15 days, this year’s celebrations honor the year of the tiger – one of 12 symbols in the Chinese Zodiac. The tiger is a symbol of power and prestige in many Asian cultures and those born this year are said to be brave, ambitious, enthusiastic, forceful, and powerful. Recognizing cultural traditions creates a workplace that is inclusive and welcoming to all. Northwell Bridges BERGs were established with this in mind, to foster an environment where all team members feel a sense of belonging.
Asian Bridges BERG co-chair and claims management counsel, Janet H. Shin, Esq., shared, “It’s no surprise to me that Northwell has been recognized as a Best Health System for Diversity by DiversityInc. I believe that having the Asian Bridges BERG, and other Bridges BERGs, available to all employees, gives Northwell team members a sense of pride and a feeling of acceptance within a richly diverse community.”
This year, the Asian Bridges BERG will be at sites across the health system where volunteers will hand employees red envelopes (a lucky color according to Asian customs) filled with tiger embossed, gold chocolate coins. Accompanying the chocolate will also be a decorative insert wishing employees a Happy Lunar New Year, good health, good luck, and an abundance of happiness throughout the year. Janet is also excited about the BERG’s week-long giveaway, giving employees a chance to win Lunar New Year gift baskets and Northwell swag. “Lunar New Year is about prosperity, longevity, and unity,” Janet adds, “and these are themes that align with the work culture at Northwell.”
Raise your career expectations and you can discover a career well cared for in a diverse and inclusive environment. Apply today.
Northwell launches a partnership with McKinsey and Company to participate in the Management Accelerator and Executive Leadership Programs for our African American/Caribbean Bridges, LatinX Bridges, and Asian Bridges BERGs
We often hear Northwell leadership speak to the importance of investing in its own team members and how cultivating existing talent, is the smartest strategy in building a stronger and more efficient health system. The concept of a career well cared for is something our employees actively experience in their roles every day. The introduction of the Management Accelerator and Executive Leadership programs, in partnership with McKinsey and Company, is another example of our commitment to provide career advancement opportunities for our team members at Northwell.
This February we will be welcoming nearly 70 leaders of diverse backgrounds into both programs, which supports our mission of having an organization that is representative of the communities we serve. These programs will help us accelerate the progression of diverse leaders within the system by developing their leadership and general management skills. “I was ecstatic when I learned that I was selected to participate in the Management Accelerator Program,” says, Jeffrey Paul, senior program manager for Telehealth Services. Jeffrey joined Northwell in 2018, as a program manager for Telehealth Services, and he shared that one of the things that stood out to him was how much support is placed behind the professional development of the workforce here. “It’s more than just a sign of good faith. It’s a testament to Northwell’s commitment to inclusion, retention, and promoting from within.”
Jeffrey is a member of Northwell’s African American/Caribbean Bridges BERG (Business Employee Resource Group), and that is how he came to learn about this opportunity. The Bridges BERGs were established as a means to provide culturally sensitive services to our communities and to champion a united and skilled workforce where all employees feel welcomed and included. Asian Bridges BERG member, Hamangi Patel, echoes Jeffrey’s excitement about the management accelerator program. “When I was first notified about it through my BERG, I thought, ‘Wow, Northwell is standing by their promise, taking the lead in supporting diverse senior executives in achieving C-suite professional aspirations.” Joining at least one of the Bridges BERGs is a requirement to be considered for this opportunity, but as Jeffrey and Hamangi can attest, being a member of one of the Bridges BERGs can open up doors to career growth while bridging cultural relationships.
Hamangi started with Northwell in 2014 as a research compliance manager. Today, she is director of research compliance for corporate compliance and has experienced encouragement for personal development in her field from the beginning, saying “the inception of the management accelerator and executive leadership programs displays that Northwell welcomes diversity at the leadership table, especially as work culture needs are evolving and healthcare disparities are widening.” Having diverse voices at the leadership table is exactly what the purpose of this initiative is. Northwell leaders of diverse backgrounds will receive expert coaching that will build on their confidence and strengthen their abilities to grow the next generation of leaders.
Latinx BERG member, and fellow management accelerator cohort participant, Christina Giordano views this opportunity as yet another chance to grow in her career. “Words cannot express my gratitude. I am eager to continue my journey in professional development here at Northwell.” In under four years, Christina has gone from communication business analyst to communications lead as a senior product services and management analyst. She feels that it’s easier to believe in oneself when your workplace believes in you too. According to Christina, Northwell makes it easy for her to live by one of her favorite Toni Morrison quotes, “You can do some rather extraordinary things, if that’s what you really believe.”
Northwell Community: How our VALOR BERG helps veterans reintegrate into the civilian workplace
Our latest Northwell Community series focuses on Northwell’s VALOR BERG (business employee resource group) and its support of the veteran community and the professional development of its members. WPIX’s Mr. G discusses the impact of VALOR with Northwell team members Victoria Hagemann, MSW, social worker at Zucker Hillside Hospital, and Craig Washington, director of distribution operations at Northwell Health and veteran. Through VALOR, these two peers were able to connect on the common interest of serving those who have served our country. Their connection has developed into a friendship and partnership as they work together with the rest of VALOR’s members to find ways to engage military personnel and help bridge the path to workplace reintegration. Learn more about their professional and personal development by watching this video.
Northwell Community: Celebrating National Disability Employment Awareness Month
Northwell is committed to ensuring that all individuals feel welcome and accepted in a positive and professional work environment. With business employee resource groups (BERGs) like N-ABLE, our organization connects individuals with disabilities to resources and support that will help them grow professionally, while educating others around acceptance and inclusion. Watch our latest Northwell Community video in honor of National Disability Employment Awareness Month. Hear team members Evan Feuer, manager, behavioral health, and Melissa H. Lefcort-Chall, associate volunteer experience program manager, explain to WPIX’s Mr. G how our N-ABLE BERG impacted their personal and professional lives.
Northwell Health is focused on creating a welcoming environment where all employees have a sense of belonging. Innovation and progress are achieved when employees have a voice and share ideas across our health system. This is the goal of our Business Employee Resource Groups (BERGs)— to give all employees a platform to connect and learn about the communities we serve as we stand together to foster a united and respectful workplace.
As part of our continuing Northwell Community video series, WPIX’s Mr. G interviewed team members Dora SantaMaria-Yao and Lesidet Salce about our Latinx BERG. Watch our latest video in honor of Hispanic Heritage Month, which kicked off on September 15th, to learn how this BERG positively impacts our employees and the patients they serve.
Attention Biochemistry Majors: Five Great Career Opportunities to Explore at Northwell Health
You either have a degree in biochemistry or are on your way to obtain one — congratulations! Biochemistry requires focus and attention to detail, plus deep knowledge of the chemical processes necessary for life to exist. But there are other career options to explore with this degree plus some additional qualifications and/or certifications. Here are five potential career opportunities at Northwell Health related to this degree. *
First, find out more information about your school’s clinical lab science / medical lab tech programs to enroll in this program, which is a requirement, and look to Northwell to start your journey.
When exploring a career as a lab technologist, you’ll learn to set up and perform a variety of routine and/or complex laboratory tests and procedures relevant to the particular lab area and your qualifications. You’ll prepare and test specimens for examination and report results while gaining the skills to perform routine and/or preventive maintenance on laboratory equipment, as well as troubleshoot basic technical problems. Explore positions and qualifications.
An anesthesia tech assists the anesthesiologist by setting up equipment and preparing various intravenous medications as directed. A big role is testing and maintaining the anesthesia equipment. This includes maintaining supplies and medication inventory, washing, and sterilizing reusable equipment and the anesthetic machine. An anesthesia tech also reports malfunctioning equipment to appropriate personnel. Explore positions and learn more about the requirements for this profession.
Clinical Research Coordinator
Responsible for the coordination of a designated study or group of studies, clinical research coordinators oversee the recruitment of subjects, implementation of study procedures, and collection and processing of data in research projects. For this role, attention to detail is key, as some tasks require keeping accurate and up-to-date records and managing labels, logs and processes. You’ll oversee shipments of biological specimens for analysis according to protocol and training requirements. You’ll get the opportunity to collaborate with physicians, investigators and other healthcare providers when scheduling subjects for protocol-related evaluations. Evaluating results of assessments as related to study protocol comes with the territory and is a major component in this role. In this position, you may have to organize all phases of the grant process, including connecting with funding agencies and build stronger relationships with external partners. Explore opportunities and qualifications for this profession.
Our research technicians collect and process specimens in accordance with established handling protocols. They also administer tests or basic examinations of research subjects. In this position you’ll administer data collection for laboratory equipment and perform initial data analysis and interpretation. You’ll also conduct library research and literature searches using various computer systems, and assist in editing scientific publications, abstracts and posters. Lean more about this profession and review job qualifications.
Clinical Data Analyst
A clinical data analyst analyzes, verifies, tracks and reports on trends data. You’ll gain the experience of maintaining consistency and integrity of data collection and will be expected to report concerns regarding data integrity. You’ll work in collaboration and build connections with various departments across Northwell Health in database development and required modifications. Explore positions and qualifications.
Start Your Job Search With Us!
Discover what Northwell has to offer as you begin your career journey after graduation.
Browse our careers website to learn more about all of Northwell Health’s current open positions and read the job descriptions to identify roles you’re both qualified and interested in.
See anything you like? Apply! Please keep in mind we only except applications through our careers page, and not through email. If you have any questions, contact us at email@example.com.
*Additional degrees/certifications may be required for select roles highlighted above.
To explore more available opportunities at Northwell Health, check our Careers page.
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Continue celebrating Pride Month with us by watching our latest Northwell Community series video. Learn how our Expressions BERG (Business Employee Resource Group) provides opportunities for our LGBTQIA+ employees and their allies to connect and promote inclusion in the workplace. Our BERGs are active resources that help to create an informed work environment where everyone feels welcomed, accepted, and respected. Northwell Health is made stronger by the differences in backgrounds and experiences of our employees.
How the culture at Northwell has provided opportunities for LGBTQ+ employees and allies to advocate for the LGBTQ+ community
Jared Oliveira has been with Northwell Health for more than five years and is a gay member of the LGBTQ+ community. Having the security of a safe workplace is important to him and is something that Northwell has always provided. “I believe that Northwell is determined to better the experience for the LGBTQ+ population,” he says.
Jared is a program manager in corporate community relations. He is also a proud member of the leadership team for the Expressions BERG (business employee resource group). He defines this BERG as, “an employee group that is dedicated to influencing a culture of inclusion and advocacy throughout Northwell to support the LGBTQ+ community.”
In his role as program manager, Jared is responsible for overseeing community-based programs, such as managing pop-up COVID-19 testing clinics and assisting with the organization of vaccine distributions during COVID. That passion for impacting communities excited Jared about taking on a lead role in this year’s Healthcare Equality Index (HEI) survey – a national LGBTQ+ benchmarking tool that evaluates the policies and practices related to equity and inclusion for patients, visitors and employees of healthcare facilities. The HEI survey is an important annual initiative for him and his fellow Expressions BERG team members, such as Kimberly Schwalb, manager of operations for the Cancer Center at Mather Hospital
Kimberly is a proud ally and the executive coordinator for the Expressions BERG. Like Jared, she wants to help in any way that she can to ensure that all employees feel heard and accepted. She believes advocacy is made easier because Northwell is an organization where everyone unites behind the commitment to diversity and inclusion. One of Kimberly’s fondest memories was marching along with a contingent of over 750 Northwell employees down 5th Ave. for World Pride. It was a moving and powerful moment that brought employees together. “Northwell celebrates the diversity of all our team members,” she says.
In her role at the Cancer Center at Mather Hospital, Kimberly is responsible for the management and coordination of all practices for the cancer program. She also supports the planning and implementation of programs and processes essential to two cancer accreditations. Kimberly combines her expertise in management and coordination with her passion for celebrating diversity in the work she does for the Expressions BERG: “I partner with team members from across the health system to implement activities that focus on LGBTQ+ inclusion and that follow through on Northwell’s commitment to diversity.”
Together with the rest of the Expressions BERG leadership team, Jared and Kimberly enjoy curating events that celebrate all LGBTQ+ national awareness days. The BERG also helps promote practices that respect gender identities and pronouns and they collaborate with the health system as a whole to help increase the clinical services available for the LGBTQ+ community at Northwell.
Jared says, “Northwell puts employees first. For me, I am able to be who I am comfortably, regardless of my identity, and I am respected across the health system by my colleagues.” Kimberly adds, “Northwell celebrates our differences and is committed to the communities we serve.”
Why Northwell Health was named DiversityInc’s top company for diversity in health care
2021 is the second consecutive year Northwell Health has been awarded “Best Health System for Diversity” in the nation by DiversityInc. It is the ninth consecutive year that the organization has been included on this list.
As New York State’s largest health care provider and private employer, Northwell has 76,000 employees who are a reflection of the communities they serve: one of the nation’s most diverse populations. Building an organization and work environment where everyone feels valued and included is integral to Northwell’s journey toward the tenets of diversity, inclusion and health equity for its team members, patients and communities.
Here are just a few examples of how Northwell Health has prioritized diversity and inclusivity
• We’re proud of being one of the first health systems, in partnership with the Healthcare Anchor Network, to declare racism a public health crisis.
• We continue to address health and racial disparities for COVID-19. More than any other health system, Northwell treated more COVID-19 cases – more than 191,000 patients – over a 13-month span as it collaborated with state and local government to aggressively roll out diagnostic testing and then vaccination efforts to underserved communities across New York City, Long Island and Westchester.
• Our Emerging Leaders Diversity & Inclusion Council — whose members include women, minorities, persons with disabilities and veterans with a passion for leadership — is empowered to build a culture of diversity awareness and inclusion to attract, develop and retain enthusiastic and ambitious talent for all leadership levels.
• Our neurodiversity virtual mentorship program and summer internship program offer neurodiverse college students insights into a career in health care while cultivating a better understanding of how to support our neurodiverse population within the workplace.
• Team members can join one of our many Business Employee Resource Groups (BERGs), which enhance engagement, innovation and talent development while promoting an inclusive culture by celebrating our differences and commonalities. Our BERGs range from our Expressions BERG, which includes team members who are passionate about promoting unity, health equity and awareness of the LGBTQIA+ community, to our Bridges BERGs, which focus on Asian, Black/African American, Jewish and Latinx communities, among others.
• As a Military Friendly Employer award winner, we support service members transitioning from active duty to civilian life with career training, veteran-friendly transition programs, health and wellness services, MOS code job search, a student veteran mentorship program, and other resources.
• Our spirit of caring and celebration infuses every holiday, from legal holidays to meaningful religious observances to national days. Our team members strive to make each holiday special.
In addition to the top hospitals ranking, Northwell was also included on several other DiversityInc specialty lists. Northwell ranked eighth among top companies for Veterans, sixth for Latino Executives, No. 10 for Asian American Executives and No. 11 for Talent Acquisition for Women of Color.
DiversityInc examined companies using a 200-question survey that focused on six key areas: Leadership accountability, human capital diversity metrics, talent programs, workforce practices, supplier diversity and philanthropy.
Click here to learn more about Northwell’s commitment to diversity and inclusion and discover a career well cared for.
Northwell Community: Asian American and Pacific Islander Heritage Month
This month Northwell Health celebrated Asian American and Pacific Islander Heritage Month. Watch our latest Northwell Community series video and learn how we recognized the month, as well as more about how our Asian American BERG (Business Employee Resources Group) empowers our Northwell team members.
Celebrating Jewish American Heritage Month at Northwell Health
In honor of Jewish American Heritage Month, we are proud to highlight our Jewish team members alongside our Jewish Bridges Business Resource Employee Group (BERG). The Jewish Bridges BERG creates a network of team members who are proud of Jewish tradition and passionate about cultural diversity.
We spoke with Rabbi Dr. Hillel Fox, director of spiritual services, chaplaincy care and education at North Shore University Hospital, and one of the Jewish Bridges BERG co-chairs, to learn more about this amazing BERG.
What is the Jewish Bridges BERG?
The Jewish Bridges BERG is committed to providing resources to promote Jewish education, health care, business collaboration, social action, professional growth and community partnerships at Northwell Health. The Jewish Bridges BERG started in December 2019 and we have conducted amazing events to bring awareness to this BERG.
What are some events that were held?
Because our BERG is new, most of our events—except our first menorah ceremony—are held virtually. The first menorah ceremony, held at North Shore University Hospital, celebrated and recognized the American Jewish people in our country and brought awareness to our community. The second menorah ceremony, held at Long Island Jewish Medical Center, was broadcast over Zoom.
In September 2020 we held a virtual event called “New Beginnings: A Fireside Chat,” where we discussed COVID-19, the safety and security of the Jewish community and the difficulty of spending holidays in a hospital setting.
In April 2021, we presented a Holocaust Remembrance Day lecture. Dr. Hedy Wald—a clinical professor of family medicine at the Alpert Medical School of Brown University and a faculty member at the Harvard Medical School Pediatrics Leadership Program—shared her observations as a medical educator and daughter of a Holocaust survivor. She also spoke about her recent experience teaching medical students at the Witten/Herdecke Faculty of Health in Germany about medical ethics and morally resilient professional identity formation by reflecting on the role of medicine during the Holocaust.
What are some of the initiatives your team has planned for 2021?
For the rest of 2021, we will continue to hold our quarterly meetings and produce our five-year calendar of holidays and events. We also will be producing a Holocaust memorial video commemorating this 75th year since the liberation of the Nazi concentration camps and the end of World War II in May 1945.
On June 17, we will be hosting “Let’s Talk about Racism: Confronting Hate and Antisemitism with Courage,” where we will reflect on current events, discuss effective techniques to speak as a victim or ally, and how to persevere through adversity as we work together to strengthen our communities to eliminate racism.
How does the BERG contribute to professional development within the organization?
The BERG is an opportunity to be a part of a small community and explore different cultures, as well as to create social connections with peers from different backgrounds and professional areas within Northwell. It is a great way to build relationships, define communication skills and learn about Jewish traditions.
Why Northwell Health is once again a Fortune 100 Best Companies to Work For®!
Northwell Health has been named to Fortune’s 100 Best Companies to Work For® list for the second year in a row, ranking 19 on the prestigious annual list. We are also the only New York health system ranked, recognized for our commitment to employee health amid COVID-19 crisis.
With a workforce of more than 76,000 based at 23 hospitals and 830 outpatient facilities throughout New York City, Long Island and Westchester County, Northwell was selected from among thousands of companies nationwide.
Ninety percent of Northwell’s respondents reported being “proud to tell others” where they work and 84 percent said that “taking everything into account, they would say it is a great place to work.” The responses given during the ongoing pandemic reflect that Northwell team members feel more supported psychologically and emotionally, believe that Northwell cares about creating a good working environment, and that executive leadership embodies the best of Northwell.
A commitment to employee health and safety!
Another major factor contributing to the ranking included our commitment to employee health, both emotional and financial. For example, recognizing that frontline employees were under immense pressure, the health system created tranquility spaces using tents outside hospitals during the surge. Behavioral health professionals were available free of charge, as well as chaplaincy services, well-being resources and more. This provided safe and calming environments for employees to reflect, meditate, or pray before or after a shift.
The tents have now been replaced with indoor spaces as a permanent feature at Northwell hospitals.
To mitigate the worry many employees had of bringing the coronavirus home to their families, Northwell established partnerships with IHG Hotels, Ronald McDonald House, and various universities to provide housing so employees could physically distance from loved ones. Those who found alternative accommodations outside of this program were reimbursed for their expenses. Northwell also partnered with a transportation company to provide dedicated shuttles, so no one had to worry about potentially infecting other public transit passengers or being infected themselves.
Supporting families through a crisis
To aid employees with young children the health system offered crisis care reimbursement and a subsidized in-person childcare program for the 2020-2021 school year to help offset financial strain on families.
Recognizing the need for additional help, the Northwell Heroes Caregiver Support Fund was created to provide resources to employees who were financially impacted by the pandemic, such as a spouse’s job loss or a family member’s death. To date, the fund has disbursed $1,056,208.
In addition, the health system set up the Northwell Heroes Memorial Fund to support the families of employees who died from COVID-19, including help with funeral expenses, memorials, and other related expenses. The fund has raised more than $323,000 to cover salary and benefits that affected families continue to receive.
Delivering the COVID vaccine
On December 14, 2020, Northwell was the first health system in the United States to immunize its frontline workers against COVID-19, and has continued to roll out its vaccination efforts to team members.
While Northwell is focused on protecting team members, it is also at the forefront of the vaccination effort throughout the communities it serves with partnerships with county agencies, other health care providers, and community and faith-based organizations the vaccine is reaching as many as possible.
Northwell’s Best Companies to Work For recognition comes on the heels of the health system being named to Fortune’s Best Workplaces in Health Care & Biopharma list, earning the No. 2 spot for the category of large health care organization.
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An Appointment With: Dr. Jennifer Mieres, Senior Vice President, Center for Equity of Care
Jennifer Mieres, MD, FACC, MASNC, FAHA, started her career as a physician at Northwell Health. After a short time away, she returned to the health system in 2010 to establish the office of Diversity, Inclusion and Health Literacy. In 2012, she assumed oversight for the Katz Institute for Women’s Health before establishing and leading the Center for Equity of Care (CEC).
Today Dr. Mieres is the senior vice president of the Center for Equity of Care and the Chief Diversity and Inclusion Officer at Northwell Health. In addition to her Northwell responsibilities, she is also a professor of Cardiology and associate dean of Faculty Affairs at the Donald and Barbara Zucker School of Medicine at Hofstra/Northwell..
We spoke with Dr. Mieres to discuss Northwell’s commitment to diversity and inclusion and the work of the Center for Equity of Care.
What does your role as Chief Diversity and Inclusion Officer entail?
As chief diversity and inclusion officer, my mission is to identify gaps resulting from disparities in healthcare and establish evidence-based strategies for eliminating them across our communities. For the past 10 years, I have spent most of my time on the design and implementation of programs dedicated to diversity, cultural and linguistic competency, health literacy, and the expanded model for women’s health with the Katz Institute for Women’s Health . Across the organization we have established several strategic partners to help advance our diversity , equity and inclusion agenda forward.
What role does the Center for Equity of Care play within Northwell Health?
Since being established in 2017, our mission has been to advance the delivery of culturally and linguistically appropriate health care in partnership with our communities with the goal of achieving health equity.
Northwell has taken a comprehensive approach to addressing healthcare disparities by making diversity, inclusion and health equity a priority in all areas. CEC serves as a resource for the health system and communities, focusing on diversity and inclusion, women’s health, health literacy, education, cultural and linguistic competency, community partnership and appropriate community-and gender-based research initiatives. The CEC defines diversity as the mosaic of people who bring a variety of backgrounds, styles, perspectives, values and beliefs as assets to the workplace. At Northwell, we believe that every team member deserves to feel welcomed, respected and supported, and that differences should be acknowledged and embraced.
You founded and oversee Northwell’s Business Employee Resource Groups (BERGs). Why is this program so important?
The Center of Equity of Care founded BERGs in 2013 and they have been instrumental in advancing an inclusive culture at Northwell. The BERGs program was established to enhance employee engagement, innovation, talent development, and promote an inclusive culture ensuring the delivery of culturally sensitive, quality patient care. Our BERGs are integral to fulfilling our mission, serve an important role in building a diverse pipeline of talent at all levels and sustaining trusted partnerships with the communities we serve.
During the past year, how has the Center for Equity of Care team helped to foster an inclusive environment at Northwell and within our communities?
The foundation built by the CEC contributed to Northwell’s rapid response to addressing the health disparities unveiled by COVID-19. With the newly established Office of Community and Population Health lead by Dr. Debbie Salas – Lopez, a Health Equity task force was established with the faith-based organizations and community members in Nassau and Suffolk Counties on Long Island with a focus on testing and vaccinating members of underserved communities and vulnerable populations served by Northwell.
During this challenging year, our clinical leadership has also created initiatives in response to racial injustice. Recognizing the connections between racism and mental health, Northwell’s behavioral health services works to empower employees to become active participants in dismantling racist structures that contribute to inequity and injustice.
Other anti-racism efforts include roundtable discussions with team members, inclusive leadership training, a Grand Rounds series on health equity, diversity and inclusion, and a Psychology Diversity Training Council. The Department of Medicine also established a Racial Equity Task Force to bring awareness of structural racism within health care and develop anti-racism initiatives and strategies.
What are some of the initiatives your team has planned for 2021?
Overall, we are aiming to advance the link with quality and equity, address healthcare delivery disparities, expanding cultural competency education for the Northwell workforce and to amplify and expand our community partnerships. Working with the Health Equity Task Force, we will continue to invest and partner with our vulnerable and underserved communities.
Additionally, a priority is to foster a culturally responsive workforce to support the mission of the health system. We are evolving Northwell’s Inclusion Academy in alignment with our Center of Learning & Innovation to build team member skill, knowledge and abilities in diversity, inclusion and health equity. We are also developing and implementing programming to build awareness of racism as a public health crisis.
How Northwell is caring for our environment with the GreenBERG
April is Earth Month and we’d like to share how our team members are making a difference in our environment by being part of our Green Business Employee Resource group (BERG).
Each year we celebrate Earth Day we reaffirm our commitment to help protect our planet and work to address climate change. Many of our team members strive throughout the year to be environmentally conscious and make positive changes through our own actions of conservation, recycling and reducing our carbon footprint.
With the impacts of climate change becoming more and more urgent, there’s never been a better time to learn about Northwell’s GreenBERG, a group of Northwell team members who are motivated to improve the environmental impact of Northwell’s operations by advancing sustainable and socially responsible efforts across the organization. Our GreenBERG members are working together to advance positive environmental actions in our communities. Being part of our GreenBERG also keeps you connected with colleagues, helps you build your professional network and be part of meaningful changes made by our organization. Here are some of the top ways they are making an impact.
They take an active role in managing Northwell’s environmental impact in the workplace and in our communities.
Northwell’s GreenBERG is a group that focuses on the environmental impact of our operations and has a real voice in making decisions on how our organization prioritizes sustainable and socially responsive initiatives in the workplace and in our communities. The GreenBERG focuses on energy and emissions; waste; climate change impacts; recycling and a sustainable supply chain.
The GreenBERG helps us achieve important environmental goals that will help ensure our future.
Among the overall goals of Northwell’s GreenBERG, they aim to enhance recycling and waste optimization, improve transportation in an effort to reduce our carbon footprint—including establishing a fleet of “green” ambulances and charging stations—and improve energy efficiency within our workplace, marketplace and the communities we serve.
A priority for 2021 is to expand GreenBERG membership and awareness of the initiatives underway. The group is incredibly proud to be partnering with our Corporate Social Responsibility (CSR) group and committing to important goals including reducing our greenhouse gas emissions by 40% by 2030 and our electricity usage by 10% by 2027; obtaining 15% of our electricity from renewables by 2030 and increasing Northwell’s recycling volume to 25% of total waste volume by 2027. Other priorities include reducing regulated medical waste and incorporating sustainable and socially responsible products into our dietary menus.
One of the group’s most exciting plans for this year is a partnership with our Veterans and Allies: Liaisons of Reintegration (VALOR) BERG to clean and restore locations where military monuments are displayed. This is a first-of-its-kind initiative where two BERGs join together honoring our veterans with a clean environment.
Our members are proud to be part of a group that has a history of getting important work done.
Northwell has placed first in the annual Car Free Day Long Island event for the past eight years – including last year during the pandemic. And members were able to continue to honor Earth Day during the pandemic by providing team members with tips on how to reset their daily habits to be more environmentally conscious.
Northwell removes and recycles 200 tons of cardboard from our supply chain annually and has converted to using biodegradable K-Cups—we use 2.5 million a year!—across our footprint. We also have installed 44 electric vehicle charging stations across our sites and effectively preserved nearly 19,725 acres of forest land by installing high-efficiency equipment throughout our facilities.
Network with team members across Northwell.
Northwell’s GreenBERG has nearly 600 members. That means our members have the opportunity to work with hundreds of team members across the organization, develop new relationships and share the pride that comes with advancing our environmental goals.
Broaden your horizons by working toward a common goal.
Being part of the GreenBERG makes you part of a group of like-minded colleagues. You may all have different professional skill sets and responsibilities, but you are joined together to realize a common goal. The connections you make by being part of this group could lead to opportunities you may not have thought of before and help you make connections that will have benefits both personally and professionally. And it will definitely result in your own satisfaction in contributing to your organization and your community in a very positive way.
#ChooseToChallenge: Northwell Health celebrates International Women’s Day 2021
March 8th marks International Women’s Day and this year Northwell Health team members are standing together to proudly celebrate women’s achievements, raise awareness against bias and take action for equality–emulating Northwell’s culture and values to be Truly Ourselves. Hear how they’re celebrating this year’s theme and why they #ChooseToChallenge to help create an inclusive world.
It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.
Northwell Health reserves the right to amend all terms of employment.