Helping our new hires get ready for their Northwell career journey
At Northwell Health, we strive to provide the best experience for our incoming team members to ensure they are fully prepared to start and experience a career well cared for.
Our pre-boarding and onboarding teams in the Talent Acquisition Department support our new hires from the moment they accept a job offer through their first day. They aim to provide a smooth transition from candidate to team member with guidance along the way.
Steps these teams help our future team members complete include:
Health and pre-hire appointments for medical clearance and required onboarding paperwork
A visit to security and human resources for certain requirements and an ID badge, as well as other verification processes
Preparing for our Beginnings orientation to help our newest team members be set up for success in their new career with us.
There is a great deal of coordination to ensure everyone is ready to begin in their new role at the right time.
Meet some of our amazing team members from our pre-boarding and onboarding teams :
Deziree Brandi, Supervisor, Talent Acquisition
Deziree has grown into her career at Northwell since starting as an admin support associate with FlexStaff in 2018. As a supervisor for talent acquisition in Human Resources, she supports the talent acquisition onboarding team by providing guidance for various projects and processes, ensuring that start dates are met, and helping to integrate new technology. “I always love working hand-in-hand with the candidates to provide them with the support and understanding of what is needed to start their new positions and future with Northwell,” says Deziree.
Deziree has also been able to grow her career at Northwell. “My previous and current managers have supported my growth by providing me with the tools and guidance to take on stretch assignments, develop professionally, and to build my confidence so I was ready to move into the next stage of my career,” says Deziree.
Aaron Weeks, Associate Talent Acquisition Program Manager
As a talent acquisition associate program manager for the Advanced Clinical Practice (ACP) team, Aaron helps facilitate a smooth and efficient onboarding experience for new ACP hires by partnering with medical staff services, hiring managers, and organizational leadership. “Interacting with the new hires is my favorite part,” says Aaron “I’m passionate about the customer service I provide, and I love making a difference in someone’s life no matter how big or small.”
Aaron has also grown his career here at Northwell. “Northwell has been impactful to my growth and development in many ways,” says Aaron. “My colleagues and leaders played the biggest role in my growth and development because they challenge me to be my best daily.”
Jeniece Devita, Talent Acquisition Representative
As a talent acquisition representative, Jeniece’s role is ensuring new hires are prepared for their appointments and verifying work experience, education, and credentials. Once the new hires have completed all of their requirements, she ensures they are set up for Beginnings, which is our new hire orientation, site orientation and any additional trainings required for her new team member journey. “There are many things I enjoy about working in onboarding,” says Jeniece. “I’m someone who likes to understand how what I’m doing fits into the bigger picture. It’s one of the things I find rewarding in my role. I can see how the work we do as HR professionals enables employees and the overall organization to reach their objectives.”
Recognizing our skilled nursing facility team members
As National Skilled Nursing Care Week is approaching, Northwell Health would like to recognize the dedicated and compassionate care of our skilled nursing care facilities. Our skilled nurses and certified nurse assistants provide the highest quality care to patients requiring both long-term and short-term care.
Meet some of our team members from the Orzac Center for Rehabilitation:
Alice Caressimo, Registered Nurse
As a registered nurse, Alice’s role is to educate her patients and their families about her patient’s health and help discuss their plan of care. “My work experience with Orzac has been very rewarding,” says Alice. “The compassion and support from the nursing managers and nursing staff I feel is what makes us a great team and contributes to the excellent care we strive to provide.”
Courtney Caldero, Registered Nurse
Working as a registered nurse at Orzac, Courtney not only takes care of rehab patients but she is also a long-term care and hospice nurse. Her daily responsibilities involve wound care, pain management, patient and family advocacy, safe medication administration, and patient safety. She is a proud nurse who loves her job and finds it very rewarding. “You are more than just a nurse,” says Courtney. “You are your patient’s and their family’s sense of comfort–their educator and ears. The profession is not easy by any means but being able to assist and support people through what is the most difficult time of their life is what’s beyond rewarding.”
Nina Bianco, Registered Nurse
As a registered nurse, Nina believes her patient’s physical, mental, and spiritual wellbeing is priority. She performs an age-specific plan of care based on the individual needs of each patient. Within her first year working as a new nurse during a global pandemic, Nina was supported by her team through every step. “Working together as a team and effective communication are the essentials for providing quality health care and safety.”
Donna Douglas, Certified Nurse Assistant
As a certified nurse assistant, Donna’s role is to provide the patient with the most dignifying care, and assist with their Activities of Daily Living to help them feel strong and confident enough to return to their community. “Working in my facility is extremely rewarding because I gain new perspective on aging. I also get an opportunity to interact with patients daily during a difficult time in their lives when they are away from their family and in a new environment,” says Donna. “I try my best every day to make this tough experience as easy and rewarding for the patient as I can.”
Andrea McDonald, Certified Nurse Assistant
Working as a certified nurse assistant, Andrea provides compassionate care to her patients. Her responsibilities include direct patient care and putting a smile on their face! Her favorite thing about her job is her team who go the extra mile for their patients. “I find working at my facility rewarding because my team is pleasant and competent and I have professional, caring managers,” says Donna.
An Appointment With: Dr. Jennifer Mieres, Senior Vice President, Center for Equity of Care
Jennifer Mieres, MD, FACC, MASNC, FAHA, started her career as a physician at Northwell Health. After a short time away, she returned to the health system in 2010 to establish the office of Diversity, Inclusion and Health Literacy. In 2012, she assumed oversight for the Katz Institute for Women’s Health before establishing and leading the Center for Equity of Care (CEC).
Today Dr. Mieres is the senior vice president of the Center for Equity of Care and the Chief Diversity and Inclusion Officer at Northwell Health. In addition to her Northwell responsibilities, she is also a professor of Cardiology and associate dean of Faculty Affairs at the Donald and Barbara Zucker School of Medicine at Hofstra/Northwell..
We spoke with Dr. Mieres to discuss Northwell’s commitment to diversity and inclusion and the work of the Center for Equity of Care.
What does your role as Chief Diversity and Inclusion Officer entail?
As chief diversity and inclusion officer, my mission is to identify gaps resulting from disparities in healthcare and establish evidence-based strategies for eliminating them across our communities. For the past 10 years, I have spent most of my time on the design and implementation of programs dedicated to diversity, cultural and linguistic competency, health literacy, and the expanded model for women’s health with the Katz Institute for Women’s Health . Across the organization we have established several strategic partners to help advance our diversity , equity and inclusion agenda forward.
What role does the Center for Equity of Care play within Northwell Health?
Since being established in 2017, our mission has been to advance the delivery of culturally and linguistically appropriate health care in partnership with our communities with the goal of achieving health equity.
Northwell has taken a comprehensive approach to addressing healthcare disparities by making diversity, inclusion and health equity a priority in all areas. CEC serves as a resource for the health system and communities, focusing on diversity and inclusion, women’s health, health literacy, education, cultural and linguistic competency, community partnership and appropriate community-and gender-based research initiatives. The CEC defines diversity as the mosaic of people who bring a variety of backgrounds, styles, perspectives, values and beliefs as assets to the workplace. At Northwell, we believe that every team member deserves to feel welcomed, respected and supported, and that differences should be acknowledged and embraced.
You founded and oversee Northwell’s Business Employee Resource Groups (BERGs). Why is this program so important?
The Center of Equity of Care founded BERGs in 2013 and they have been instrumental in advancing an inclusive culture at Northwell. The BERGs program was established to enhance employee engagement, innovation, talent development, and promote an inclusive culture ensuring the delivery of culturally sensitive, quality patient care. Our BERGs are integral to fulfilling our mission, serve an important role in building a diverse pipeline of talent at all levels and sustaining trusted partnerships with the communities we serve.
During the past year, how has the Center for Equity of Care team helped to foster an inclusive environment at Northwell and within our communities?
The foundation built by the CEC contributed to Northwell’s rapid response to addressing the health disparities unveiled by COVID-19. With the newly established Office of Community and Population Health lead by Dr. Debbie Salas – Lopez, a Health Equity task force was established with the faith-based organizations and community members in Nassau and Suffolk Counties on Long Island with a focus on testing and vaccinating members of underserved communities and vulnerable populations served by Northwell.
During this challenging year, our clinical leadership has also created initiatives in response to racial injustice. Recognizing the connections between racism and mental health, Northwell’s behavioral health services works to empower employees to become active participants in dismantling racist structures that contribute to inequity and injustice.
Other anti-racism efforts include roundtable discussions with team members, inclusive leadership training, a Grand Rounds series on health equity, diversity and inclusion, and a Psychology Diversity Training Council. The Department of Medicine also established a Racial Equity Task Force to bring awareness of structural racism within health care and develop anti-racism initiatives and strategies.
What are some of the initiatives your team has planned for 2021?
Overall, we are aiming to advance the link with quality and equity, address healthcare delivery disparities, expanding cultural competency education for the Northwell workforce and to amplify and expand our community partnerships. Working with the Health Equity Task Force, we will continue to invest and partner with our vulnerable and underserved communities.
Additionally, a priority is to foster a culturally responsive workforce to support the mission of the health system. We are evolving Northwell’s Inclusion Academy in alignment with our Center of Learning & Innovation to build team member skill, knowledge and abilities in diversity, inclusion and health equity. We are also developing and implementing programming to build awareness of racism as a public health crisis.
How Northwell is caring for our environment with the GreenBERG
April is Earth Month and we’d like to share how our team members are making a difference in our environment by being part of our Green Business Employee Resource group (BERG).
Each year we celebrate Earth Day we reaffirm our commitment to help protect our planet and work to address climate change. Many of our team members strive throughout the year to be environmentally conscious and make positive changes through our own actions of conservation, recycling and reducing our carbon footprint.
With the impacts of climate change becoming more and more urgent, there’s never been a better time to learn about Northwell’s GreenBERG, a group of Northwell team members who are motivated to improve the environmental impact of Northwell’s operations by advancing sustainable and socially responsible efforts across the organization. Our GreenBERG members are working together to advance positive environmental actions in our communities. Being part of our GreenBERG also keeps you connected with colleagues, helps you build your professional network and be part of meaningful changes made by our organization. Here are some of the top ways they are making an impact.
They take an active role in managing Northwell’s environmental impact in the workplace and in our communities.
Northwell’s GreenBERG is a group that focuses on the environmental impact of our operations and has a real voice in making decisions on how our organization prioritizes sustainable and socially responsive initiatives in the workplace and in our communities. The GreenBERG focuses on energy and emissions; waste; climate change impacts; recycling and a sustainable supply chain.
The GreenBERG helps us achieve important environmental goals that will help ensure our future.
Among the overall goals of Northwell’s GreenBERG, they aim to enhance recycling and waste optimization, improve transportation in an effort to reduce our carbon footprint—including establishing a fleet of “green” ambulances and charging stations—and improve energy efficiency within our workplace, marketplace and the communities we serve.
A priority for 2021 is to expand GreenBERG membership and awareness of the initiatives underway. The group is incredibly proud to be partnering with our Corporate Social Responsibility (CSR) group and committing to important goals including reducing our greenhouse gas emissions by 40% by 2030 and our electricity usage by 10% by 2027; obtaining 15% of our electricity from renewables by 2030 and increasing Northwell’s recycling volume to 25% of total waste volume by 2027. Other priorities include reducing regulated medical waste and incorporating sustainable and socially responsible products into our dietary menus.
One of the group’s most exciting plans for this year is a partnership with our Veterans and Allies: Liaisons of Reintegration (VALOR) BERG to clean and restore locations where military monuments are displayed. This is a first-of-its-kind initiative where two BERGs join together honoring our veterans with a clean environment.
Our members are proud to be part of a group that has a history of getting important work done.
Northwell has placed first in the annual Car Free Day Long Island event for the past eight years – including last year during the pandemic. And members were able to continue to honor Earth Day during the pandemic by providing team members with tips on how to reset their daily habits to be more environmentally conscious.
Northwell removes and recycles 200 tons of cardboard from our supply chain annually and has converted to using biodegradable K-Cups—we use 2.5 million a year!—across our footprint. We also have installed 44 electric vehicle charging stations across our sites and effectively preserved nearly 19,725 acres of forest land by installing high-efficiency equipment throughout our facilities.
Network with team members across Northwell.
Northwell’s GreenBERG has nearly 600 members. That means our members have the opportunity to work with hundreds of team members across the organization, develop new relationships and share the pride that comes with advancing our environmental goals.
Broaden your horizons by working toward a common goal.
Being part of the GreenBERG makes you part of a group of like-minded colleagues. You may all have different professional skill sets and responsibilities, but you are joined together to realize a common goal. The connections you make by being part of this group could lead to opportunities you may not have thought of before and help you make connections that will have benefits both personally and professionally. And it will definitely result in your own satisfaction in contributing to your organization and your community in a very positive way.
Get to know our team members behind the scenes during Medical Laboratory Professionals Week
This week Northwell Health is celebrating Medical Laboratory Professionals Week! Our Medical Laboratory professionals play a vital role within our organization by providing crucial information for detecting, diagnosing, treating, and monitoring a patient’s disease. They are our healthcare heroes behind the scenes!
Meet some of our team members:
Ryan Brenkret, Lead Cytology Technologist, Anatomic Pathology Services, Division of Cytology
Working as a lead cytology technologist, Ryan’s primary role is to screen and diagnose cytology cases using a light microscope to look mainly for cancer, infectious diseases, as well as other inflammatory conditions which people may suffer from. “My favorite thing about my career is trying to figure out what the patient has and provide a quality diagnosis, says Ryan. “We as cytologists really have the power to help the patients by providing accurate diagnoses or also by detecting a patient’s cancer in the early stage. Then they can receive the proper, life-saving treatments.”
Daisey Williams, Pathology Histology Technician, Staten Island University Hospital North
As a histology technician Daisey plays a crucial role in the diagnosis and treatment of diseases, by turning tissue samples into microscopic slides. Leadership has been a constant role model and support system for Daisey where she can voice her opinions and ideas. “My favorite part of this field is knowing that my work can provide our patients with a diagnosis and aide in their treatment and their next steps to recovery,” says Daisey.
Sean Houston, Clinical Lab Technologist, Automated Lab
As a lab technologist, Sean is responsible for running general immunoassay chemistry and drugs of abuse testing on the state-of-the-art, automated Roche line. Sean is within his first year at Northwell and he is looking forward to continuous growth within the organization and laboratory field. His favorite thing about working as a lab technologist? “I enjoy working alongside my diverse and well-skilled team!”
Christina Mikell, Medical Laboratory Technologist, Histology, Plainview Hospital
In Christina’s role, she aides in the processing of surgical tissue specimens. This is where they would chemically preserve the tissue so that they can then embed, cut, and stain representative sections on microscope slides. Within her role, she also performs specialty stains on slides that can help identify certain diseases and/or infections. As a new graduate, Christina has learned many skills within the pathology lab that will help her grow in her career. “My favorite thing about working as a lab tech in the histology department is the hands-on creative work that we get to perform every day,” says Christina. “I am able to take my technical knowledge and create something that can really be seen as beautiful.”
Michael Desimone, Histology Pathology Assistant, North Shore University Hospital
Working as a pathologist assistant, Michael partakes in high-quality patient care primarily through macroscopic evaluation, examination, and dissection of all surgical pathological specimens that come through the lab. Apart of being a pathologist assistant, Michael has enjoyed growing as an educator for pathology residents, pathologist assistant students, and medical technologist students. “We’re able to bring a pathologic process that a student once learned in a classroom and connect it with a real-life patient and specimen, with real implications for care,” says Michael. “I take a particular pride in teaching students and residents important details in macroscopic examination that make a large difference for cancer staging.”
Alexa Duque, Anatomical, Pathology Assistant, Lenox Hill Hospital
As a pathologist assistant, Alexa facilitates the diagnostic process by providing a comprehensive macroscopic examination and evaluation of all surgical pathological specimens. Alexa started her Northwell career journey two years ago and has grown into her role by supporting the lab in different areas. One example includes assisting her supervisor with process improvements which allowed her to gain new skills and insight. “I love that it is primarily hands on and that I get to appreciate the fascinating anatomy of the human body while being able to help patients behind the scenes,” says Alexa.
Roby P. Raju, Supervisor, Clinical Laboratory Operations, Center for Advanced Medicine
As a supervisor in his role, Roby oversees the day-to-day laboratory operations for his team. He ensures the laboratory maintains and follows compliance standards and regulations set by both accrediting and government agencies. “My favorite thing about being a laboratory technologist is that I am proud of the results we provide to the physicians and nurses from our laboratory,” says Roby.
Became a Health Raiser and discover a career well cared for, explore clinical laboratory careers. Apply today!
South Shore University Hospital to open new operating rooms in new Women’s Health Pavilion
Working in an operating room means being on the forefront of innovation and technology to deliver exceptional care to patients in their most vulnerable times. That’s why South Shore University Hospital (SSUH) is expanding its operating rooms and opening new areas, such as a Women’s Health Pavilion, to support patients before, during and after their surgery. It’s an exciting time to join their OR team and take advantage of new opportunities for registered nurses and surgical technologists with OR or OB/GYN experience.
With the opening of the Women’s Health Pavilion comes two new operating rooms at SSUH that will host all our OB/GYN surgeries, including robotic surgery and women’s health related surgeries such as breast surgery and plastic reconstructions. These services are supplementing the already exceptional surgical care our OR team delivers in bariatric surgery, colorectal surgery, surgical oncology and more.
The constant innovation of our surgical services also means continued growth for the OR team members at SSUH. Team members have the opportunity to take advantage of career resources from Northwell Health, such as training at our Center for Learning & Innovation or tuition reimbursement for those looking to expand their education. With support from Northwell, our OR team has the potential to do amazing things, and Nicholl Gonzalez, manager of patient care in the operating room at SSUH, is a shining example of what’s possible at Northwell.
Nicholl started her career as a certified surgical technologist at LIJ Valley Stream before becoming a registered nurse and entering our Perioperative Nurse Fellowship Program. “Northwell Health gave me the best opportunity by accepting me into the Perioperative Fellowship Program,” says Nicholl. “Even though I worked in the OR as a surgical tech prior to becoming a registered nurse, my fellowship gave me the confidence I needed as a new grad. I also love the team I work with at South Shore. The entire perioperative team always take care of each other and really know the true meaning of teamwork”
From there, Nicholl’s OR career continued to grow, being promoted to nurse manager at SSUH where she is leading the operating room team through this exciting expansion.
In addition to operating rooms, the brand-new Women’s Health Pavilion will include a new lobby entrance into our Labor & Delivery unit, new labor and postpartum rooms, and a state-of-the-art NICU.
Take a look at what these exciting new areas will look like at SSUH:
Students explore health care careers virtually at the 2021 Spark! Challenge
Northwell Health’s Spark! Challenge: Healthcare Heroes, COVID Edition, has offered high school students an inside glimpse into health care careers each year since 2014 and this year was no different — except it was held virtually. The 2021 Spark! Challenge: Healthcare Heroes, COVID Edition, had 1,500 students from 48 schools across the tri-state area participate. The students interacted directly with Northwell team members for online educational career exploration sessions before attending a live virtual awards ceremony on April 15.
Students had the opportunity to participate in engaging, online educational sessions for 20 different healthcare career fields. One educational session, which profiled a career in Family Medicine, had students follow along with three case studies, taking patient vitals online and gaining an understanding of what goes into a strep test, as well as a COVID test. Some departments showed the proper way to put on and take off PPE.
And while fully transitioning this student event to be online, the Workforce Readiness team that hosts the Spark! Challenge saw an opportunity to make it even more impactful for students. “This year has been completely reinvented,” says Kathryn Graves, talent acquisition project manager on the Workforce Readiness team. “The word we used when planning for this year was flexibility. Whereas in the past students were limited to the one field trip they were matched to, this year students had 20 healthcare fields to choose from and learned about more than five careers each on average.”
After learning about these clinical and non-clinical professions, students chose one role to highlight, creating a poster and/or a video to celebrate the career, as well as to display what they’ve learned. Projects were then reviewed by Northwell judges and the winners were awarded a prize during the virtual awards ceremony.
During the virtual ceremony, students were able to view welcome messages from Northwell’s executive leadership, view and vote for their peers’ videos and posters, and attend a careers exhibit. This exhibit allowed students to learn about areas such as family medicine, the Feinstein Institutes for Medical Research, surgical careers, the Institute for Nursing, and Northwell’s Center for Learning and Innovation. Students even had the opportunity to meet our therapy dog Hazel over video.
After a full morning of interactive events, it was time for the highlight of the day: announcing the winners! Congratulations to the winners below and be sure to check out their amazing posters from this year’s event.
2021 Spark! Challenge Winners:
Overall Poster Award – First Place: Valley Stream North High School
Overall Poster Award – Second Place: John Bowne High School
Overall Poster Award – Third Place: Hampton Bays High School
Overall Video Award – First Place: Baldwin High School
Overall Video Award – Second Place: Valley Stream North High School
Overall Video Award – Third Place: William Floyd High School
Overall Video Award – Honorable Mention: Sacred Heart Academy
Rookie Award: East Rockaway High School
Behind the Scene Heroes – Poster Award: Thomas A. Edison CTE High School
Clinical & Non-Clinical Professional Heroes – Poster Award: Baldwin High School
Frontline Heroes – NP, PA, & Family Medicine – Poster Award: Lindenhurst Sr. High School
Frontline Heroes – Emergency Medicine – Poster Award: Thomas A. Edison CTE High School
Employee/Facebook Favorite: Herricks High School & Kellenberg High School
Student Favorite: Video: Tottenville High School & Poster: Lindenhurst High School
Connecting COVID patients to their families with the support of the community
During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.
The support of our community and teamwork
Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.
The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.
“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.
The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.
At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.
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From EMT to nurse, career growth at Northwell can take you in many directions
Career growth means different things to different people. At Northwell Health, we support all our team members’ career growths and aspirations, whether they are growing in their current role, taking their career on a different path, or expanding their skills with continued education. Meet Colleen McKenna who experienced her own career growth at Northwell that began as an Emergency Medical Technician (EMT) and continued in nursing.
Her Northwell career began in 2015 as an EMT, where Colleen developed skills to stabilize and transport patients who are in need of emergency medical care. Within a year, she completed a paramedic program at Northwell Health’s Center for Learning and Innovation and was promoted into a new role as a paramedic.
As both an EMT and paramedic, Colleen was exposed to direct patient care that inspired her to pursue a nursing career. From that time, she knew that she wanted to provide those skills to her community. “I have always been the type of person that wants to help others and make a difference,” says Colleen.
As Colleen’s determination and passion for patient care grew, she received much support from her leaders to pursue her interest in nursing. She enrolled in prerequisites for a nursing program and was able to continue to work as a paramedic while going to school. With the support of Northwell’s tuition reimbursement program, Colleen obtained her Associate of Applied Science in Nursing. As her education journey continues, Colleen was accepted into the Farmingdale State College nursing program. “The support from leadership has been amazing. My direct supervisor checks in with me frequently to ensure I am on the right path to achieve my career goals.”
This upcoming December, Colleen will be completing her Bachelor of Science in Nursing degree and is looking forward to becoming a registered nurse at Northwell. “Northwell Health is a great company to work for because the opportunity for growth is endless and the health system provides you with all of the necessary tools to help you achieve your goals.”
Discover a career well cared for at Northwell Health. Apply today!
How Holly grew her career and her family with the help of Northwell Health
At Northwell Health, Holly Wagner has found both professional and personal support. As her career grew throughout her nine years here, so has her family – thanks, in part, to Northwell’s fertility benefits.
Holly’s professional growth began when she first joined Northwell in 2012. That’s when the private practice she worked at as a medical assistant became one of the Northwell Health Physician Partners. She became a senior medical assistant in 2015 and through her hard work and dedication, she was able to grow into a new role as a coordinator of administrative operations for the Medicine Service Line in 2018. Two years later, she was promoted again into her current role of associate product services and management analyst with the Soarian Support team.
In her current role, Holly supports the system’s needs with Soarian, a clinical software that helps with patient scheduling. The team is not only responsible for helping to set up new providers or locations as they join the organization but they also create all schedule templates and support patient scheduling needs.
“The support to grow my career path within Northwell has been amazing,” says Holly. “When I worked at the practice level, I was involved in some quality projects which helped me gain contacts and when the coordinator position opened, my manager recommended me. The director of the medicine service line was talking to me about the position within hours of me showing interest.”
This investment in Holly’s development has continued to follow her throughout her career as she moved into a position she had never imagined herself doing – but her leadership did. “Throughout my roles, my leadership has always pushed me to advance my career, even if it meant looking for growth in a new position outside my department. I can’t thank all of the people Northwell has brought into my life enough for this.”
Beyond her professional growth, Holly also experienced personal growth as a result of the many benefits that Northwell offers, taking advantage of what she feels are some of the best health benefits out there. “For me personally, as I am in a same sex marriage and the health insurance benefits have helped me grow my family,” says Holly. “My son is going to be two this May and it was with the help of Northwell Health Fertility at Smithtown that we were able to have him via IUI (intrauterine insemination).”
“Finding a career that supports you professionally and personally is huge. Most of these doctors appointments can be done before work hours but you are going through a lot during these times,” says Holly. “I would not have been able to go through my first pregnancy if it wasn’t for the team of people I worked with. I am currently starting to go back to try for baby number two and couldn’t be more thrilled!”
Discover a career well cared for at Northwell Health. Apply today!
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