Archive for category: Administrative Support
From administrative support associate to a care management coordinator, discover a new career path at Northwell Health.
Are you looking to grow your career as an administrative support associate? At Northwell, we believe in a culture of growth and continuous learning that allows our team members to explore different career paths. Our team members can advance their careers through various personal and professional development programs, including our tuition reimbursement programs and more.
Administrative Support Associate
An administrative support associate is responsible for typing various correspondence, reports, articles, greeting and directing visitors, answering telephones, taking messages, directing intercom pages, scheduling appointments/meetings, maintaining department/office files, record keeping, patient record filing, taking meeting minutes, collecting payments, keeping inventory and ordering supplies for the department/office.
- High school diploma or general equivalency diploma (GED), required.
- Up to one (0-1) year of relevant experience, required.
View our available administrative support associate roles here.
Following an administrative support associate, you may look to transition to an administrative support assistant by gaining one to three years of relevant experience in the field.
Administrative Support Assistant
An administrative support assistant performs a variety of clerical duties which may include, but are not limited to typing various correspondence, reports, articles, greeting and directing visitors, answering telephones, taking messages, directing intercom pages, scheduling appointments/meetings, maintaining department/office files, record keeping, patient record filing, taking meeting minutes, collecting payments, keeping inventory and ordering supplies for the department/office.
- High school diploma or general equivalency diploma (GED), required.
- One to three (1-3) years of relevant experience, required.
View our available administrative support assistant roles here.
Following an administrative support assistant, you may look to transition to a career in care management as a care management coordinator by obtaining a bachelor’s degree in a relevant field and gaining care management experience.
Care management coordinators support the primary care team by providing panel management to decrease the number of patients lost to care, non-compliant in follow-up care or disconnected from primary care. Participates in the development, maintenance, and adjustment of individualized care plans for high-risk patients that address both medical and social barriers to accessing care.
- High school diploma or general equivalency diploma (GED), required.
- One to three (1-3) years of relevant experience, required.
- Bachelor’s or master’s degree in a relevant field, preferred.
- Health home or care management experience, preferred.
- Driver’s license valid in New York State, preferred.
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From administrative support to operations, discover a new career path at Northwell Health
Are you looking to grow your career in administrative support? At Northwell, we believe in a culture of growth and continuous learning that allows our team members to explore different career paths both in clinical and non-clinical roles. Our team members can advance their career through various personal and professional development programs, including educational opportunities through our Center for Learning and Innovation, mentorships, Business Employee Resource Groups and more.
Below, you can explore one of the many ways you can grow from an administrative support assistant to a medical assistant to operations. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click the link below to get started on this career journey in administrative support and discover a career well cared for at Northwell today.
View our available administrative support roles today.
Administrative Support Assistant
Administrative support assistants perform diversified clerical duties related to the operational needs of the office and overall department.
- Requires a high school diploma or equivalent.
- Requires one (1) to three (3) years of relevant experience.
As you move along your career path from an administrative support assistant, you can grow into a medical assistant by completing a course in medical assisting at an accredited school. You can also receive tuition reimbursement while you continue your education. Becoming a medical assistant will help you leverage your organizational skills while also gaining skills in patient care.
Medical Assistant
Medical assistants administer para-professional nursing care. Their duties include, but are not limited to, preparing patients for the physician and administering and recording laboratory tests. They may also assist in coordinating patient needs including preparation and organization of patient clinic charts.
- Requires a high school diploma or equivalent.
- Requires successful completion of a six (6) month to one (1) year course in medical assisting at an accredited school.
- Requires successful completion of one of the following:
- Medical assisting program at an accredited school
- One (1) to three (3) years of medical assistant experience
- One (1) to three (3) years of emergency medical technician experience with current New York State DOH EMT certification
- One (1) to three (3) years of CNA experience with valid, current nursing assistant certification in New York State
- Requires data entry skills (80 keystrokes per minute).
- Prior experience and demonstrated competence as a medical assistant is preferred.
- Ability to communicate effectively.
As you transition from a medical assistant to a senior medical assistant, you will continue advancing your patient care and leadership skills.
Senior Medical Assistant
Senior medical assistants administer para-professional nursing care. Duties include, but are not limited to preparing patient for physician and administering and recording laboratory tests. They also guide designated practice assistants and associates and assist in coordinating organization of patient needs including, preparing and organizing patient clinic charts.
- Requires a high school diploma or equivalent.
- Requires successful completion of a six (6) month to one (1) year course in medical assisting at an accredited school.
- Requires successful completion of one of the following:
- Medical assisting program at an accredited school
- One (1) to three (3) years of medical assistant experience
- One (1) to three (3) years of emergency medical technician experience with current New York State DOH EMT certification
- One (1) to three (3) years of CNA experience with valid, current nursing assistant certification in New York State
- Current medical assistant certification preferred, plus specialized certifications as needed.
- Requires three (3) to five (5) years of relevant experience.
After transitioning to a lead medical assistant role, you will gain more leadership skills while also growing your patient care skills.
Lead Medical Assistant
Lead medical assistants lead and guide designated practice assistants and associates. They also administer para-professional nursing care. Their duties include,but are not limited to, preparing the patient for our physicians, and administering and recording laboratory tests. They may also coordinate organization of patient needs including preparing and organizing patient clinic charts.
- Requires a high school diploma or equivalent.
- Requires successful completion of a six (6) month to one (1) year course in medical assisting at an accredited school.
- Requires successful completion of one of the following:
- Medical assisting program at an accredited school
- One (1) to three (3) years of medical assistant experience
- One (1) to three (3) years of emergency medical technician experience with current New York State DOH EMT certification
- One (1) to three (3) years of CNA experience with valid, current nursing assistant certification in New York State
- Current medical assistant certification preferred, plus specialized certifications as needed.
- Requires five (5) to seven (7) years of relevant experience.
If you are interested in transitioning from a lead medical assistant to a supervisor of operations, your next step is to attain your associate’s degree or equivalent combination of education and related experience. Becoming an operations supervisor will allow you to leverage your skills in patient care while also gaining skills in leadership.
Supervisor, Operations
The supervisor of operations oversees and coordinates staff and daily operations of practice for a department or service line. They perform diversified administrative responsibilities in the areas of business operations, financial management, human resource management, information management, organizational governance, patient care systems, quality management and risk management.
- Requires an associate’s degree or equivalent combination of education and related experience.
- Requires four (4) to six (6) years of relevant experience and zero (0) to two (2) years of leadership or management experience.
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From administrative support assistant to project manager to manager of operations and beyond, discover a Truly Ambitious career at Northwell Health
Discover a rewarding career path as an administrative professional as part of our team of Health Raisers. At Northwell, our team members have access to professional development opportunities across our health system, where you can grow into a career as manager of operations.
Below, you can learn more about one of the many ways you can grow your career by utilizing programs such as tuition assistance to go from an administrative support assistant to project manager to manager of operations. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click the link below to get started on this career journey as an administrative support assistant and discover a career well cared for at Northwell today.
View our available administrative support roles today.
Administrative Support Assistant
As an administrative support assistant, you will perform various clerical duties related to the operational needs of the office/department.
- Requires a high school diploma or equivalent.
- Requires one to three years of relevant experience.
From an administrative support assistant, you can grow into a project manager by obtaining a bachelor’s degree or equivalent combination of education and related work experience. You can also receive tuition reimbursement as you continue toward becoming a project manager.
Project Manager (PM)
Our project managers plan, manage and coordinate project activities to ensure goals and objectives are accomplished within their timeframe and funding limits. They establish timelines and ensure project deadlines are met while maintaining integrity and cost containment of projects.
- Requires bachelor’s degree, or equivalent combination of education and related experience.
- Requires one to three years of relevant experience.
- Specialized certifications, such as a PMP certification, and additional skills may be needed.
After receiving relevant management experience as a PM, you can grow into a manager of operations role.
Manager, Operations
Manages the daily administrative operations of a multi-physician, single/multiple practice(s) for a division or program. Coordinates administrative functions, plans and supports development of the site/joint division programs and all related areas. Manages all personnel and maintains accurate and current files on all department budgets, capital equipment requests and programs related to operational issues.
- Requires bachelor’s degree, or equivalent combination of education and related experience.
- Requires six to eight years of relevant experience and two to five years of leadership/management experience.
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Discover exciting careers in the emergency department
I love our team dynamics at Northwell SkyHealth. It has enabled me to be a better flight nurse and I’m really grateful for that.
– Mackenzie, Flight Nurse at Lenox Hill Hospital
Join Northwell Health and explore exciting opportunities across our emergency department team — from front desk administration to flight nurse and beyond. As a Health Raiser, you will have access to professional development programs at our Center for Learning and Innovation (CLI), mentorship programs and tuition reimbursement, plus more. Learn about some of the roles featured on Emergency NYC, now streaming on Netflix.
Check out our available clinical and non-clinical roles in the emergency department.
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Administrative Support Careers at Northwell Health, Raise Your Career Expectations
Administrative Support careers at Northwell Health provide opportunities that allow you to learn, grow, and raise your career expectations in a field where you can impact the community by providing exceptional healthcare services. Whether your career journey is just starting out, moving into a more senior position, or you’ve begun to explore a new direction, Northwell has the resources to support and guide you on your path.
Below, you will find information on one of the many career path opportunities, administrative support assistant to director of administrative support at Northwell. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com, or click on the link below to discover a career well cared for with our team. There are many ways to grow in an administrative support position outside of this path as well, from project management to operations and more.
Check out our open administrative support positions here.
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