Celebrating our team members and their bundle of joy with new Baby Gift Program
Northwell Health’s new Baby Gift Program offers team members who have welcomed a new family member by birth or adoption a one-time delivery of gift items for both baby and parents.
Their delivery is celebrated with a delivery of our own – a care package that includes hand-picked items for baby and parents, including a Northwell-branded onesie, bib and tumbler. To further support our team members, a packet of information is included with related Northwell benefits and other well-being resources offered to our new parents.
On top of being an adorable gift, the Baby Gift Program also serves to help connect team members on leave of absence or paid family leave with their team members throughout their leave. And with Northwell feeling like one big family, it’s a fun way to celebrate our newest little team members.
“It felt great receiving a care package for my newborn and myself,” says Elena Popovski, marketing specialist on the Candidate Engagement & Experience team in Talent Acquisition. “Throughout my whole pregnancy, I felt support from my fellow coworkers and a special bond was created during that time. To receive this after delivery made it feel like he was being welcomed into my Northwell family too.”
This feeling of connection is more important than ever throughout the COVID pandemic when many new parents are celebrating their newest arrival in isolated and socially distant ways. By sending our team members a token of celebration, Northwell is able to promote our value of being Truly Together.
The Baby Gift Program is just one of the unique benefits that Northwell offers our new parent team members, on top of other offerings such as Baby Café, a free drop-in breastfeeding support group that has gone virtual to continue to offer support through the pandemic.
Join an organization committed to celebrating you throughout all your personal and professional milestones. Apply today!
*Please note that benefits for our union team members may differ and team members should reference their CBA for benefit information.
First cohort of Advanced Clinical Provider Mentorship Program celebrates with virtual graduation
At Northwell Health, we are committed to helping our team members to develop their skills and gain a foundation for a lifelong career journey. With that in mind, Northwell Health’s Advanced Clinical Provider (ACP) team launched a one-year mentorship program to support ACPs who are new to our health system.
Our first cohort, a mix of 20 Nurse Practitioners (NPs) and Physician Assistants (PAs), recently celebrated their graduation from the program with a virtual ceremony. Each of our NPs and PAs had been matched with an experienced ACP mentor who worked with them throughout the year to develop essential clinical and non-clinical skills for a successful career.
Throughout the program, ACP mentees were able to enhance skills beyond their clinical knowledge by learning about our organization and self-awareness. By connecting mentors and mentees, the program fostered relationships that will create a support system for all ACP team members beyond their specialty and site.
A mentor can be especially helpful for NPs and PAs coming into a health system as large as Northwell Health, with 74,000+ team members, 23 hospitals and 800+ ambulatory locations. “Mentorship is extremely valuable for any new hire, regardless of clinical experience, into a large system,” says Jennifer Laffey DNP, FNP-BC, AVP, Advanced Clinical Providers. “Having a mentor can help navigate any non-clinical challenges as well as provide direction for clinical aspects as well. Mentees gain organizational awareness from their mentors and direct insight to all the opportunities the health system has to offer.”
The virtual graduation celebrated the relationships that had been built throughout the successful program, highlighting testimonials from both mentors and mentees on the impact they had on each other. Mentors and mentees shared stories of how they were able to learn from each other throughout the year-long program, encouraging each other to grow and see things differently.
“No matter what role you are in it is always helpful to have a guide, a coach, or a cheerleader to help navigate day-to-day personal or professional activities,” says Sheila Davies DNP, ANP-BC, senior administrative director, Advanced Clinical Providers. “Two areas that resonate with me when discussing mentorship programs are the value of friendship and nurturing that mentorship can provide. Thoughtful guidance and support can often inspire an individual’s trajectory and the relationship that was developed will often be everlasting.”
Congratulations to all of our NPs and PAs on graduating from this exciting new program!
Start your ACP career at Northwell Health. Apply today.
Turning a passion for wellness into an impactful career at Northwell Health
An integral part of our success as an organization, especially as it relates to providing our patients with care that empowers them to lead healthier lives, are the healthcare professionals on our teams that lead healthy lives themselves. One person in particular who has been extremely impactful in this regard during her time at Northwell Health is Mystique Haynes, PTA, AAS, a physical therapist assistant at ORZAC Center for Rehabilitation.
Thirteen years ago, Mystique received her license as a physical therapy assistant (PTA), a move that would direct her steps on a path toward a rewarding career. Driven by her passion for health and wellness, she soon discovered incredible opportunities for growth at Northwell Health. “As a PTA in the sub-acute rehabilitation setting I work closely with nursing and medical staff to follow the patients’ prescribed treatment plans,” says Mystique. “I have had the opportunity to rehabilitate patients recovering from strokes, traumatic brain injuries, joint replacements, fractures, amputations and much more.”
Now, as she approaches a decade as a dedicated and valued member of our staff, Mystique has found even more ways to bring her passion and purpose together though Northwell’s commitment to team member well-being. In 2018, Mystique was chosen by the Human Resources department to be on the wellness committee, and after only a few months in the role, she became the Lead Wellness liaison and spearheaded the facility’s program.
Encouraged to bring her own passion to her work, Mystique leveraged what motivates her to be at her personal best to drive impactful change within our company culture and her department at the ORZAC Center for Rehabilitation. With her hands-on approach and eagerness to help the lives of others, she began to introduce programming at Northwell that further pushed both her goal and ours of promoting healthier lifestyles. By educating on wellness and providing resources that team members can use to improve their overall health, Mystique believes it all comes down to one word: consistency. “Consistency is the key to longevity of the heart,” says Mystique, and her heart for the health of those around her couldn’t be more evident in her day-to-day.
As the lead wellness liaison, Mystique has developed and hosted activities like health and wellness fairs, walking trails, weight training, Zumba classes, line dancing, and self-defense training. Her work has helped encourage and incorporate a healthy lifestyle into the work culture of Northwell Health and lead our team members to a better version of themselves. And as a result, our patients also benefit as our team members are then able to pass that knowledge on. As Mystique explains, “We only get one body and wellness is a major source of determining our quality of life.”
Additionally, Mystique has created a space for team members at ORZAC to benefit from organic health produce through Community Supported Agriculture (CSA). CSA is an upfront investment in a local farm, which then provides weekly “shares” of the farm harvest. This promotes farm to healthy table eating by delivering a variety of seasonal vegetables, herbs and some fruit directly to ORZAC.
The work she does in wellness goes far beyond our facilities and overflows into the communities and lives of people she interacts with in her personal life too. “I try to pass along health tips, credible information, and encourage everyone around me to start where they are and to just keep moving depending on each individual person and what their needs are,” she says. “Being a wellness liaison is my opportunity to give back to Northwell to say thank you for investing in me, my co-workers and my family.”
Discover a career that invests in your passions at Northwell Health. Apply today!
Continuing to serve as a care coordinator at Northwell’s Military Liaison Services
Before Donald (DJ) St.Clair, LMSW, started his career at Northwell Health, he first served as a Corporal in the US Marine Corps.
It was after his return from service while transitioning to a civilian career, that DJ first began to think about entering the healthcare industry. “Health care is a great opportunity for any veterans who are exiting the service as it will continue to give you a sense of purpose,” says DJ. “There is a sense of accomplishment because we are able to give back to the very community we served during our time in the military.”
With the encouragement and help of a social worker in the Office of Veterans Affairs, DJ continued his education to become a Licensed Master Social Worker to pursue a goal of being able to help veterans and their families. With his help, DJ was able to obtain benefits he didn’t know he had access to –something he’s able to pay forward in his new role as care coordinator within Northwell’s Military Liaison Services.
Transitioning from his role as a social worker at Long Island Jewish Medical Center, DJ is now in a unique position to combine his clinical experience and time in the military to provide support to other veterans. As care coordinator, DJ works to help service members, veterans, and their families access Northwell’s healthcare and community services, as well as assists them with connecting with local resources for additional support. It is the exact kind of role he hoped for when he started a career in mental health.
“Physical and mental health are very important in the well-being of everyone, but especially the veteran population,” says DJ. “There are a great number of benefits that the veteran population might not know about and I’m able to connect them to these important resources. I’m happy for the opportunity to give back to my brothers and sisters.”
Along with offering peer-to-peer guidance, DJ takes pride in being able to connect veterans to things such as service-connected disability benefits, education benefits, and a support system of organizations that are willing to help veterans transition back into the civilian world, such as Northwell Health.
And being a former veteran himself, DJ knows firsthand what it’s like to be in their position as they return home or to civilian life. It makes him uniquely qualified to connect with those who need it and to help them figure out their next steps.
“It can be a challenge to work through the common stigma around veterans that reaching for help means you are weak,” explains DJ. “In my role, I’m able to create a bond with them in a short time and explain that this assistance isn’t much different than being together in the military. The same way we rely on each other while in the service to have each other’s backs, they can rely on me here.”
Make the transition to a civilian career with Northwell Health. Learn more about our commitment to veterans.
An Appointment With: Brian Krebs, AVP Rehab Service Line & STARS
Since starting his career in 1997, Brian Krebs, PT, DPT, OCS, COMT, Cert. MDT, has grown his career through Northwell Health’s rehabilitation services. Beginning with the Sports Therapy and Rehabilitation Services (STARS) team as a physical therapist, Brian has developed his PT and business skills alike, holding positions there such as supervisor, manager, director, and senior director. Today as the AVP of the Rehab Service Line and STARS, Brian exemplifies the growth possible within Northwell.
We sat down with Brian to discuss the opportunities available at STARS.
How has STARS grown over the past year?
Though the past year has been tough for all healthcare professionals, the team members at STARS have stepped up to develop new ways to deliver exceptional and safe care to our patients. We have started exploring new territories like telehealth to deliver care virtually as well as taken measures to reconfigure physical space in the offices and clinical schedules to allow for social distancing. During the COVID pandemic, many of our team members found themselves developing new skills, with many volunteering to participate in Northwell’s Reassignment Reserves to be temporarily reassigned to COVID testing centers or being trained to work as safety monitors.
Additionally, the rehabilitation specialties we offer have continued to grow. Along with our focus on orthopedic and musculoskeletal rehabilitation therapy, our team members have worked hard to develop specialty services such as pelvic floor, pediatrics, neurological and wheelchair clinics, hand therapy, lymphedema/oncology, and vestibular programs to name just a few.
How has the work of our rehabilitation team members been vital to our organization and communities during the COVID pandemic?
Though we offer physical therapy in many specialties, traditionally most of our clinical team members have been working with musculoskeletal cases. With the COVID pandemic creating an increased need for additional services, the team at STARS has further expanded their skills to align with the principles of pulmonary therapy to assist in the treatment of recovering patients. One physical therapist in particular, Michael Kamme, had the idea for the program and worked closely with the STARS leadership and the Northwell Pulmonary physicians to develop the INSPIRE Program. We’re proud to say we now have physical therapists trained to deliver pulmonary rehab at every location and have seen 56 patients to date.
What are some of the careers available within STARS?
Between our rehab sites and within the hospital outpatient departments, we have a variety of careers available for anyone interested in joining the STARS team. On the clinical side, we have opportunities for physical and occupational therapists and assistants, speech therapists, neuropsychologists and rehab aides. For those with a non-clinical background, we have positions available from working at the front desk or in operations, to joining our support services or revenue cycle teams.
Opportunities aren’t just limited to our Rehab Centers and hospitals however. STARS also hires athletic trainers who work directly in practices physician extenders or in schools across Long Island. STARS also has physical therapists at Hofstra University working in their training room with their athletes. We also have the exciting opportunity to work with some professional sports team, such as the New York Islanders and the New York Lizards. Aside from just treating patients, many of our therapists also provide community and professional lectures as well as are adjunct or assistant faculty at local institutions including the Zucker School of Medicine at Hofstra/Northwell.
What makes working at STARS unique?
The culture in the STARS workplace is one where we value every member. Along with making STARS a fun place to work, we’re committed to developing the talent of the members of our STARS family throughout every step of their career. We encourage our team members to let us know if there are new skills they’d like to develop, including additional certifications or shadowing other departments if they would like to make a transition to the non-clinical side. We also love hearing ideas from our team members and strive to create an environment where everyone feels their voice can be heard and their ideas and input make a difference to influence changes in the organization.
Another thing that makes us unique is that our leadership team all continues to be treating clinicians. I myself still see patients generally two mornings a week, and I feel that it’s an important way to ensure that team members at all levels do not lose touch with the day to day workflows and changes related to regulatory/compliance, etc. By continuing to treat patients, we are better aware and equipped to responds to any challenges that our team may be facing and can then move together to come to the best solution for all.
Interested in a rehabilitation services career? Get moving and apply today!
Making the transition from clinical care to healthcare administration
Christian Jocelyn always knew he wanted to work in the healthcare industry so he could help others. He was uncertain which career path to take, so he became an emergency medical technician (EMT) after college, which provided him with his first healthcare career opportunity delivering frontline care. His career journey at Northwell over the years brought Christian to his current role as director of operations in the Department of Neurosurgery at North Shore University Hospital (NSUH).
A few years after starting his career journey as an EMT, Christian became a paramedic and began to get involved in performance improvement projects. These projects not only helped leadership realize Christian’s potential and that lead him to be promoted to paramedic supervisor. This also helped Christian discover where he wanted his Northwell career to go.
“In my role as a supervisor, I was responsible for the day-to-day field operations for one of the largest hospital-based EMS departments in the country. I had the opportunity to view the health system through a unique lens,” says Christian. “I came to understand the importance of caring for patients across all care settings and the strength of an integrated healthcare delivery system. This experience motivated me to go back to school and obtain my Masters in Health Administration and to begin the transition from clinician to administrator.”
While working toward his master’s degree, Christian transitioned out of EMS into a role as a manger of Financial and Operations Management at NSUH. It was this administrative foundation along with his education that enabled Christian to develop the skills he needed for his current role as director.
At Northwell, Christian has been able to build a rewarding career that utilizes his skills on the frontline to impact patient care through operations. Christian enjoys being able to take his experience and understanding of care outside of the hospital into designing programs within the hospitals. It is an opportunity he feels he was able to reach thanks in part to the mentors who supported his transition from clinical care to the administrative side of healthcare by removing barriers and helping him tap into his potential.
“One of the most important factors in my growth at Northwell has been my good fortune to have excellent mentors and sponsors along the way,” says Christian. “These individuals invested time, effort, and energy in me. They have set the example of what it means to be a leader and have provided the foundation I continue to build my career on. I would not be in the role or the person I am now without the expectational guidance and support by my mentors at Northwell.”
And for those looking to make a similar transition as Christian, he offers the advice of focusing on developing meaningful relationships in the organization and to not be afraid of taking risks. “Make it a point to collaborate with folks in other departments, step outside of your comfort zone and learn about a part of the organization that is unfamiliar to you,” he advises. “The beauty of Northwell is that we touch the entire continuum of care and with that comes an unparalleled learning opportunity.”
Discover a career well cared for at Northwell Health. Apply today!
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