Archive for category: Nursing
As an operating room registered nurse at South Shore University Hospital (SSUH), Gina Gaussaint loves being able to help our patients in the most critical moments of their health journey. In her role, Gina helps organize and deliver patient care by assessing patients, making diagnoses, plus planning and fulfilling procedures. Using her leadership skills, Gina is also responsible for assigning tasks and setting goals for her team to achieve.
Gina started her career with Northwell Health in 2004 as a Licensed Practical Nurse (LPN) at South Shore University Hospital (formerly Southside Hospital). With the financial support of Northwell’s tuition reimbursement program, Gina went back to school to become a registered nurse and earned her Bachelor of Science in Nursing (BSN) in 2015. Following graduation, Gina worked as a medical/surgical telemetry registered nurse at SSUH for 17 years, until she decided she wanted to try something different. She took a leap into continuing her education further and applied for a fellowship for operating room nursing at Northwell. In 2021, Gina completed her fellowship and today, she works in SSUH’s perioperative department as a registered nurse.
Gina considers the operating room to be a very collaborative environment where she is able to hone her current skills and learn new ones. She is glad that each person knows how important each individual is in the OR and how it takes an entire team to have successful, life-saving outcomes. “It is such a big deal that I am able to help save somebody’s life,” said Gina. “It is just so fulfilling to know that you helped someone.”
Watch our video to hear more from Gina and other perioperative professionals at Northwell.
Gina speaks often about the impact her perioperative nurse educators and team members have had on her life and career. She shares how they are a very hardworking, dedicated group who are very supportive of her endeavors both in the operating room and in her personal life. Throughout her career at Northwell, she has always felt supported by her leaders and grateful for a strong work/life balance. Things like shift flexibility, if needed, ensured she never missed any of her children’s major milestones, including birthdays, anniversaries, award ceremonies and more.
At Northwell, our perioperative services team delivers innovative surgical procedures with precision and purpose. With numerous awards and new surgery centers opening, our team is growing with opportunities to gain new skills and experience. When asked about her professional journey with Northwell Health and her future within the health system, Gina replied, “I work for the best health system.” She continued, “This is where I will retire – I absolutely love it here.”
Discover a career well cared for with our perioperative services team and learn more about operating room registered nursing opportunities at Northwell Health.
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Are you looking to take the next step in your career as a medical assistant? With access to professional development and career growth opportunities across our health system, our medical assistants can discover a rewarding career as a member of Northwell Health’s medical/surgical registered nursing team.
Below, you can learn more about one of the many ways you can grow your career utilizing programs such as tuition assistance to grow in your career from a medical assistant to a licensed practical nurse (LPN) and a medical/surgical registered nurse. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click the link below to get started on this career journey as a medical assistant and discover a career well cared for at Northwell today.
View our available medical assistant roles today.
Under the direct supervision of the physician and nurse, a medical assistant performs patient care. These duties include preparing the patient for the physician and administering, obtaining and recording diagnostic laboratory test results. They may also assist in coordinating care to meet patient needs including preparing, organizing and filing reports into the medical record.
From a medical assistant, you can grow into a licensed practical nurse by graduating from an accredited school of practical nursing, nursing vocational or nursing technical school. You can also receive tuition reimbursement as you continue toward becoming a medical/surgical registered nurse at an accredited university.
Licensed practical nurses are responsible for providing professional nursing care to patients in support of our physicians. During the course of the patient’s treatment, the LPN duties can include observing, conducting and documenting a thorough assessment of a patient’s medical status.
If you are interested in growing in your career from LPN to a medical/surgical registered nurse, your next step is to complete your nursing degree and license.
Our medical/surgical registered nurses perform an age-specific plan of care for a designated group of patients using the nursing process of assessment, diagnosis, outcome identification, planning, implementation and evaluation of patient care. They collaborate with physicians and other team members in coordinating and implementing procedures and treatments. Our medical/surgical RNs are responsible for multiple steps of a patient’s care, including change dressings, insert catheters, and start IVs, adjusting specialized medical equipment as needed, as well as interpret and record measurements and monitoring patients’ vitals and report adverse reactions to medications in a timely manner.
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Are you interested in exploring the many different pathways your career can take in behavioral health? Northwell Health Behavioral Health Services strives to address the diverse mental health needs of the communities we serve by providing exceptional psychological/psychiatric services and behavioral health resources. These include emergency, inpatient and outpatient services for people of all ages suffering from a variety of psychiatric and addictive disorders. Across our entire health system, Northwell offers timely access to behavioral health treatment and wellness services and we continue to strengthen our commitment to education, outreach and clinical research.
At Northwell, we want our team members to have the best career experience possible and feel empowered to develop and grow within our organization. Reach your fullest potential with our team and learn more about the many ways you can have a meaningful career while you make an impact as a behavioral health professional at Northwell.
Alcohol and Substance Abuse Counselor: In this role, you will provide individual, group and/or family counseling sessions. Assess and treat patients related to chemical/substance abuse and dependence.
Behavioral Health Counselor: In this role, you will provide support to behavioral health clients, patients and/or families. Provide therapeutic interventions, individual and/or group therapy, as needed as well as crisis counseling and intervention.
Behavioral Health Peer Advocate: In this role, you will implement a treatment plan in collaboration with the treatment team. Provide a variety of peer support, advocacy, and other recovery services to clients and caregivers.
Care Management Coordinator: In this role, you will utilize patient-centered motivational interviewing techniques to help patients improve their health. Perform outreach activities in primary care sites, homes, hospitals and neighborhoods.
Licensed Master Social Worker: In this role, you will formulate and implement discharge plans, identify unmet psychosocial needs and develop programs to address those needs.
Medical Social Worker: In this role, you will provide individual and/or group work services to patients and/or their families in various health care settings. Utilize psychosocial assessment skills to deliver social work services.
Mental Health Worker: In this role, you will assist patients with activities of daily living (ADLs) and behavioral coping skills, provide clinical intervention and assist in maintenance of a safe and clean environment.
Methadone Counselor: In this role, you will provide screening, orientation, assessment and counseling services to patients. Perform individual and group counseling to patients and families. Coordinate intakes and contribute to the treatment process.
Neuropsychologist: In this role, you will provide direct and consultative neuropsychological and/or psychological services to patients. Evaluate and treat cognitive and emotional function and consultation to patients, families and staff.
Nurse Practitioner, Psychiatric: In this role, you will initiate, document and communicate the plan of care and follows up to ensure complete screening and preparation of patients. Write orders for medications, laboratory work and diagnostic tests.
Psychologist: In this role, you will perform psychological/behavioral assessments and psychotherapeutic interventions and other procedures of patients.
Registered Nurse (RN) – Manager, Case Management: In this role, you will manage the daily operations of the department and staff and ensure delivery of care, productivity and timeliness.
Registered Nurse (RN) – Psychiatry: In this role, you will collaborate with physicians and other health team members in coordinating and implementing procedures and treatments. Use leadership skills/clinical judgment in coordinating patient care and directing/delegating activities of the patient care unit team.
Explore what it means to work in health care and take the first step toward a fulfilling career at Northwell Health. Discover your career potential in behavioral health today.
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Interested in growing your career from a patient transporter to a registered nurse? At Northwell, we believe in a culture of growth and continuous learning that allows our team members to explore different career paths. Our team members can grow their career through various personal and professional development programs, including educational opportunities through our Center for Learning and Innovation, Business Employee Resource Groups and more.
Below, you can learn more about one of the many ways you can grow into a nursing career, from a patient transporter and patient care associate (PCA). For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click the link below to get started on this career journey as a transporter and discover a career well cared for at Northwell today.
View our available patient transporter roles today.
Patient transporters escort or transport patients within the facility. They record patient movement in transport tracking system. These team members may also pick-up and deliver materials and equipment while also assisting in performing duties related to specialty areas of assignment.
As you move along your career path from a patient transporter, you can grow into a patient care associate by becoming certified through one of our nursing attendant programs. You can also receive tuition reimbursement as you continue toward becoming a registered nurse at an accredited university.
Patient care associates provide direct care as assigned for a designated group of patients. They perform functions requiring skill and competence such as, but not limited to phlebotomy, EKG, obtaining specimens and cultures, activities of daily living, simple wound dressings and vital signs. These team members also share accountability for quality patient outcomes.
If you are interested in transitioning from a patient care associate to a registered nurse, your next step is to complete your nursing degree and license.
Registered nurses perform an age specific plan of care for a designated group of patients using the nursing process of assessment, diagnosis, outcome identification, planning, implementation and evaluation of patient care. They collaborate with physicians and other team members in coordinating and implementing procedures and treatments. They also use leadership skills and clinical judgment in coordinating patient care while directing and delegating activities of the patient care unit team.
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Are you looking to grow your clinical career? There are many paths to take, and at Northwell, we want our team members to feel empowered to develop and grow within our organization—whatever path they chose. See below for one of the many ways you can grow your clinical career leveraging transferrable skills from an emergency medical technician (EMT) to a medical assistant to a registered nurse.
Emergency medical technicians (EMTs) provide out of hospital emergency medical care and transportation by ambulance for patients. EMTs use basic life support knowledge and skills necessary to stabilize and safely transport patients ranging from non-emergency and routine medical transports to life-threatening emergencies.
Medical assistants perform patient care under the physician and nurse’s direct supervision. Their duties include preparing each patient for the physician and administering, obtaining and recording diagnostic laboratory test results. They may also assist in coordinating care to meet patient needs including preparing, organizing and filing reports into the medical record.
Registered nurses perform an age specific plan of care for a designated group of patients using the nursing process of assessment, diagnosis, outcome identification, planning, implementation and evaluation of patient care. They collaborate with physicians and other team members in coordinating and implementing procedures and treatments. They also use leadership skills and clinical judgment in coordinating patient care while directing and delegating activities of the patient care unit team.
For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click the link below to discover a career well cared for at Northwell.
Northwell Health supports the growth and career advancement of its team members with tuition assistance, professional development classes, mentorship programs and more. Get your start today and view our available emergency medical technician roles.
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This year, the theme for Women’s History Month is: Women Who Advocate for Equity, Diversity & Inclusion. We connected with two of our Northwell team members, Celenise and Caitlin, from the Women in Healthcare Business Employee Resource Group (BERG) at Northwell Health, who share their journeys and career experience. Join us as we explore how they utilized Northwell’s professional development resources to grow their careers and felt supported along the way.
Celenise M. Mahmood, senior learning and organizational development specialist, revenue cycle
Celenise was drawn to Northwell due to its renowned commitment to delivering high-quality patient care and its innovative approach to healthcare. In her current role, her primary responsibility is to design, implement and evaluate learning and development initiatives tailored specifically to the revenue cycle department. Celenise began her journey at Northwell in 2014 as an administrative support associate and grew within our organization with access to programs such as our BERGs, tuition assistance for continued education, career coaching and mentorship opportunities with seasoned healthcare leaders. In 2016, she transitioned to a financial counselor at Lenox Hill Hospital. Then, she was promoted to senior revenue cycle quality and performance analyst in 2018. Five years later, she was promoted to her current role of senior learning and organizational development specialist.
With over a decade of experience and through her networking connections, Celenise is a true advocate for her BERG members and a co-lead of the Women in Healthcare BERG membership development committee. She shares the importance of Northwell’s BERGs because, “becoming a BERG member has had a significant impact on my career journey at Northwell by providing opportunities for networking, mentorship and career coaching to help further my professional development.”
As a woman of Puerto Rican and Trinidadian heritage, Celenise feels our BERGs, like Women in Healthcare BERG, Hispanic Latino BERG, and African American/Caribbean BERG, reinforce this year’s theme of diversity, inclusion and belonging for Women’s History Month: “They provide a platform to connect and support one another, ultimately contributing to a more equitable and empowered workforce,” she said.
Caitlin Brown, registered nurse, Glen Cove Hospital
Caitlin Brown began her career at Northwell in 2019 as a newly graduated registered nurse at Long Island Jewish Medical Center in the telemetry/medical surgical unit. In 2021, she transitioned to her current role as a registered nurse in the emergency department at Glen Cove Hospital. Northwell has supported Caitlin’s career journey in many ways as she is currently receiving tuition assistance as a graduate student in the Northwell Health Stony Brook University Cohort for her master’s degree in nursing education. She has participated in Northwell’s mentorship program at Glen Cove Hospital both as a mentee and now advocates for her fellow team members as a mentor in that same program. Caitlin is also certified in the trauma nursing core course (TNCC) and achieved level three (the highest level) within the clinical ladder program, now serving as the clinical ladder co-chair at Glen Cove Hospital. “Being a part of Northwell, these opportunities have truly paved the way to support my career goals and professional development,” shared Caitlin.
This year’s theme resonates closely with Caitlin, as an active member of the Women in Healthcare BERG, African American/Caribbean BERG and Glen Cove Hospital’s Equity, Diversity, Inclusion & Belonging Committee. Caitlin shared, “I will always be an advocate in our workplace and community. This year’s theme also aligns with Northwell’s mission and commitment to the Culture of C.A.R.E.”
When asked why Caitlin believes it is so important for Northwell to have BERGs, Caitlin shared, “BERGs are a significant part of being a team member at Northwell. BERGs enable team members to make connections, network and learn from those who share similar interests and backgrounds.”
Northwell’s Women in Healthcare BERG is hosting various celebrations and events during Women’s History Month, including panel discussions featuring influential female leaders in healthcare, fireside chats, networking opportunities, workshops focused on career advancement and empowerment and celebrating the achievements and contributions of outstanding women across Northwell through our Women Who Inspire Awards. At Northwell, we’re proud to showcase the experiences of Northwell team members, like Celenise and Caitlin, who share in our mission to advance equity, diversity and inclusion for all.
Learn more about Northwell’s commitment to equity and inclusion in the workplace.
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At Northwell Health, working night shifts has a variety of benefits from having the flexibility in your schedule for childcare and family to pay differential. As PEOPLE’s top 100 Companies that Care, Northwell provides many night shift opportunities in nursing, nursing support, respiratory therapists, clinical labs, ACPs, imaging and more. Learn more about our top reasons below and discover a career well cared for at Northwell Health.
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If you are a nurse who is looking to take the next step in your nursing career with an organization that is committed to your professional growth and development, Northwell has the resources to support and guide you on your path. In addition to our Institute of Nursing, mentorship programs and professional development courses — from day one of being hired, Northwell offers staff registered nurses with an ASN degree tuition reimbursement eligibility toward their BSN degree. Below, you will find one of the career growth opportunities for licensed practical nurses looking to take the first step in their nursing career. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click on the link below to discover a career well cared for with our nursing team.
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Take the next step in your nursing career toward a leadership role at Northwell Health. Whether taking the first step in your leadership journey or moving into a more senior position, Northwell has the resources to support and guide you on your path.
We have opportunities across a variety of specialties while providing our team members with access to educational and professional development courses, tuition reimbursement, the Institute for Nursing and more.
As a member of our nurse leadership team, you will have the opportunity to guide our units, while making a difference in the lives of our patients and communities through innovative practices and commitment. Below, you will find just a few career growth opportunities for registered nurses looking to expand into a leadership opportunity. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click on the link below to discover a career well cared for with our nurse leadership team.
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Want to work in a profession that uses innovative technology to diagnose and treat patients during their most critical times? Explore exciting opportunities across neurosurgery — from nurse manager to physician assistant, and more. At Northwell Health, our team members have access to professional development opportunities, including programs at our Center for Learning and Innovation (CLI), mentorship programs, tuition reimbursement and more.
Check out our available opportunities in neurosurgery.
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Explore how Northwell provides home care infusion registered nurses with opportunities for career growth and development.
Discover a career well cared for as a home care infusion registered nurse. As part of our nursing team, you can develop leadership skills and further your education while making a positive impact for our patients and the community.
Below, you will find information about one of the many ways to grow your career as a home care infusion registered nurse.
Check out our available home care infusion registered nurse positions.
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Danielle Mayhew, RN, BSN, CVRN-BC, is a full-time staff nurse in the emergency department (ED) at Huntington Hospital, facing a fast-paced environment for which she feels both supported and inspired by her managers and team members to succeed. What Danielle loves most about working as a registered nurse (RN) in the ED at Northwell, is that every day is different, and she gets to see a little bit of everything due to the range of ailments we see and treat at Northwell. She takes care of emergency patients with broken bones and abdominal pains to car accident victims and those who are critically ill.
When Danielle started her career with us in 2018 as a throughout nurse taking care of admitted patients, it was her training, that helped prepare her for her current position in the ED. During that time, she was able to get great experience with medical, surgical and telemetry patients while being in the emergency room setting.
After realizing she had a passion for emergency medicine, Danielle transitioned to an emergency department RN role in 2021. “Northwell has supported my growth by allowing me a smooth transition from throughput RN to ED RN. Throughout my career here, Northwell has provided me with multiple advancement opportunities, including learning the triage process, becoming a charge nurse and preceptor.”
Danielle’s current role frequently places her in triage areas, including walk-in and EMS triage. She also enjoys teaching and sharing her knowledge with new nurses. Danielle emphasized, “The main thing that attracted me to Northwell and keeps me here is the culture around patient-centered care, as well as team member wellness.”
At Northwell, we believe that caring for your overall well-being is key to a happier and healthier you. For this reason, we offer programs and services to support your total well-being based on our five-pillars covering physical, emotional, financial, social and spiritual well-being. With benefits ranging from tuition assistance and reimbursement programs and paid family leave to team walking challenges and medical and retirement plans, plus much more. With all of the wellness initiatives and benefits our team members have access to, Danielle knows how important it is to help educate new nurses on these programs as she advises them to get involved in as many things as possible and try new things, just as she was encouraged to do, so they too can achieve total well-being.
Learn more about Northwell’s wellness benefits and explore our nursing opportunities.
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Northwell Health invests in its people. We provide our team members with access to the right resources and mentorship programs so they can grow their career and learn to lead others. Read to hear from two of our nurse leaders and learn more about Northwell’s professional development opportunities in nursing.
Mentorship is one of the greatest ways a nurse can learn and grow professionally. “My managers and directors knew I wanted to pursue higher positions. They encouraged me to apply for greater opportunities. They helped me form a path to get me to where I am today,” says Emanuel Remilus, assistant nurse manager at Cohen Children’s Medical Center (CCMC). Emanuel attributes his mentorship approach and love in caring for others to his time being hospitalized as a child at CCMC. He was so inspired by the care he was given when he was young, that it made him want to pursue a career in nursing and nursing leadership at Northwell. Emanuel started his career in 2013 as a member in our pediatric critical care fellowship program. From there, he grew in his role as a registered nurse (RN) and recognized quickly that his passion for learning and leading others was something he could pursue.
“The great thing about Northwell is that when someone sees the potential in you, they will help nourish you, so you can grow.” Because Emanuel’s managers and directors knew he wanted to pursue higher levels in nursing, they invited him to attend the Northwell Nurse Leadership Conference in March 2020 where he had the chance to network with mentors and team members with similar interests and goals. The following year, Emanuel was recommended to apply for the assistant nurse manager role in his unit, and he is now currently participating in the Stony Brook University Master of Science in Nursing Leadership program. “I’ve learned how to connect with people and how to identify their strengths and areas of improvement. I always like to challenge and support everyone so they can be their best selves. My leaders have always tried to help me grow, and that’s something I like to translate into my leadership style today.”
Victoria Cotto, assistant manager of patient care at Northern Westchester Hospital (NWH), kicked off her exciting nursing career with our team after she attended Northwell’s Golden Ticket Nursing Showcase event in 2017. Every year, Northwell hosts this exclusive, annual event for top performing nursing students. It’s a day of networking and learning about the great opportunities for nursing careers across our entire health system. “Despite being such a large organization, Northwell does an amazing job of making people feel welcome and part of a team,” shared Victoria, “That’s how I felt the moment I walked into the Golden Ticket Nursing Showcase and it’s why Northwell has continued to be my number one choice throughout my career.”
Victoria joined Northwell as an RN in our nurse residency program at NWH in 2018 and settled into a medical surgical telemetry unit for almost four years. While at Northwell, she completed her MSN in nursing management and executive leadership from Sacred Heart University. She also held a spot on the informatics team on the shared governance board, and quickly began her preceptor training to supervise nursing students during their clinical rotations. During the Covid–19 pandemic, she volunteered to be crossed trained in the intensive care unit (ICU) which led her to pursue her passion in critical care as she began to work in the ICU full-time. “Having great managers behind me who endorse all of my career interests, really make the difference,” shared Victoria. “Every single one of us has something to give, and if you have the right support system, the potential is there in everyone.”
At Northwell Health, we believe that lifelong learning opportunities truly have a positive impact on one’s career, which is why we have some of the best opportunities for professional growth and development available. Registered nurses and nursing support team members can advance their careers within our organization through tuition reimbursement programs which help our team members experience continuing education, access to certification courses at our Institute for Nursing mentorship opportunities across the health system and more. We also offer nursing students, new graduates, and experienced nurses a strong foundation to develop their clinical skills through hands-on experiences, with our fellowship and externship programs. Our Center for Learning and Innovation offers continuous learning programs to all Northwell team members, and all Health Raisers have access to LinkedIn Learning courses so that they can grow their professional career at their own pace.
Create your path to new nursing leadership opportunities at Northwell Health.
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Kathleen Malhame, RN, started working at Northwell Health 14 years ago and served as a registered nurse in different areas of specialization throughout her career, but her passion was always hospice nursing. Today, as a field registered nurse (RN), she covers the inpatient hospice care unit at Stern Family Rehabilitation Center and makes home visits for patients admitted to the home care hospice program. Her responsibilities range from emotional and psychosocial support, symptom management and education to pain management and end-of-life care.
When people think about a hospice nurse role, it may be difficult to imagine themselves working with patients who are living their final days, weeks, or months. What most people don’t know, is hospice nurses wouldn’t trade what they do for anything else. For those in this career, like Kathleen, it’s a passion and a privilege to help improve the quality of life for a patient’s remaining days and to serve as a source of support for a patient’s family.
Read below to learn more about Kathleen’s career journey and five reasons to consider a career in hospice nursing.
1. Hospice nurses love what they do.
Our team members don’t become hospice nurses by accident. Nurses like Kathleen always found themselves drawn to patients who were dying. Early in Kathleen’s career, she worked as an oncology nurse with cancer patients and with patients with HIV/AIDS, before today’s effective treatments were available.
Kathleen shared, “It’s an honor to help patients with their journey. We develop close bonds with them and because we’re in their homes, we’re often there to witness emotional interactions between patients and their loved ones. You can feel it when you’re in the presence of love—it’s palpable.”
2. Hospice nurses have many roles.
Before patients enter hospice, they may have struggled with shortness of breath, unmanaged pain, or other symptoms. Hospice nurses offer interventions that help to ease these symptoms. But hospice care goes beyond managing physical symptoms.
Some patients are very accepting of their diagnosis and prognosis. Other individuals struggle, unsettled by their circumstances. Our hospice nurses work with the social worker to pick up on things like this, to help patients reach a better place emotionally. Hospice nurses are also an invaluable resource for loved ones.
3. Hospice nurses work with people of all ages.
While the majority of hospice patients are older adults, there are no age limits on hospice. Anyone who has a prognosis of six months or less can be eligible from babies, children, teenagers, and young adults in hospice. For patients of all ages, hospice nurses help to ease symptoms while offering compassionate care.
4. Hospice nurses help guide families through different experiences.
When a hospice nurse meets with patients and families for the first time, they tell them that hospice care creates a 24-hour safety net for symptom management.
There’s nothing mundane about this job. Every day our team members see different patients and families coping with their conditions and try to help improve situations. The job allows us to focus on patients and family members by providing health knowledge and emotional support to help family members cope with the reality of the situation.
Sometimes a hospice nurse might sing to a patient with end-stage dementia because dementia patients are often able to connect with music. If a patient needs to be transferred to an inpatient unit for a higher level of care, our team might arrange for the family to get together one last time at home, before the patient leaves. If the patient’s children live far away, they might speak with them by phone and get to know their local caregivers.
5. Hospice care is mission-driven work.
There are advantages of the hospice benefit that many patients and their families don’t know about it. Because of this, some patients come onto hospice very late where families may not hear about it until the final days of their loved one’s life.
“Hospice is so often centered around the certainty of death,” shared Kathleen, “If there was anything I would want my patients, families and colleagues to know and understand about this profession, is that the mission of the work we do looks to celebrate life and to continue to provide quality resources to support each and every life story.”
Discover a career well cared for at Northwell and explore a meaningful career in hospice care.
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Our extraordinary nursing team at Northwell shares a passion in caring for our patients across many different departments and specialties, whether at the bedside or another career path such as telehealth, clinical informatics or case management. Read to learn more about a few alternative career paths and how each role plays a critical part in patient care.
Telehealth Operations
For over 26 years, Kara Benneche has been caring for patients. She began her journey working as a cardiac nurse and transitioned into an emergency department role for 12 years. In 2013, she decided to go back to school to pursue her Master’s of Science in Nursing. She finished her degree through Northwell’s tuition reimbursement support while practicing as a nurse educator at Long Island Jewish Medical Center. Kara advanced her career from a nurse educator to a nurse manager. Two years before applying to become the director of telehealth, Kara became interested in learning more about telehealth operations and how it could impact the future of nursing. She reached out to a Northwell telehealth clinical leader and was invited to take a tour of the TeleICU facility. That experience helped her to purse her career move as an associate vice president in telehealth operations today. In this role, she oversees a team of critical care nurses in the ICU through audio and visual equipment — allowing patients to be discharged earlier and still have access to care from the comfort of their own homes. “You never know where your journey can take you at Northwell. There are so many opportunities to explore,” Kara says, “Being able to support the bedside team virtually is truly amazing.”
Clinical Informatics
Michele Burk began her career as a nurse extern in a postpartum newborn nursery. After going back to school to continue her education, she earned her master’s degree in administration with informatics. “I fell in love with how informatics impacts clinicians and patient care by improving workflow.” She shared, “it acts as a sort of translator for our clinical team members.” Now as assistant vice president of clinical informatics, her team helps blend clinical care with technology. In her role, she develops and implements clinical information system initiatives for Inpatient Clinical Informatics (CIS) and Emergency Departments for Northwell.
Case Management
Before becoming a registered nurse in case management, Kimberly Camacho began her nursing career on the post-op surgical floor at Northern Westchester Hospital. She worked in this role for several years and later became an assistant in patient care management on the oncology floor. For Kimberly, staying in one area of nursing wasn’t enough. “If you aren’t learning, you aren’t growing. Advancing your education is one of the best things you can do for yourself to further your career.” Today as a supervisor in case management, Kimberly still utilizes Northwell’s tuition reimbursement program, previously taking advantage of this benefit to earn her Bachelor of Science in Nursing (BSN), as she works toward a Master of Science in Nursing (MSN).
Clinical Call Center
As a current supervisor at Northwell’s clinical call center, Denise McEvoy-Bautz recalls a time when she began teaching at the Board of Cooperative Educational Services (BOCES), while working in a per-diem nursing role at South Shore University Hospital (SSUH). After a year, she was accepted into a critical care fellowship program to work in the ICU and stroke unit at SSUH. In this role she learned about an open position at Northwell’s clinical call center, a virtual emergency room open 24/7, 365 days a year for all patients and our employees. “Being a part of the clinical call center team, I have a stronger relationship with the doctors and our nurses because I am in constant communication with them, working together to get the patient where they need to be,” she shared.
Quality Management
As an associate executive director in quality management at North Shore University Hospital (NSUH), Andrea Restifo feels that our patients and team members are the most important reason why she is successful in her role. After volunteering at a local hospital in the emergency and radiology departments, she received her BSN and began working at NSUH as a medical/surgical RN. While working, she benefitted with our tuition reimbursement program to earn her MSN before moving first into ambulatory services and then care coordination. While Andrea’s journey in nursing is uniquely her own, when asked what the most important piece of advice nurses should keep in mind when exploring and applying for any nursing role at Northwell, she says, “Knowing what you are great at is so important. Look at your skills and determine how you can use them alongside your fellow team members to care for patients.”
Clinical Professional Development
Kathleen Casler, a senior director in clinical professional development at North Shore University Hospital (NSUH), began her career in nursing as a new graduate labor and delivery nurse, a role she holds near and dear to her heart. She had the opportunity to then transition to a nurse educator role while going back to school through the support of Northwell’s tuition reimbursement program to get her master’s in nursing education. Kathleen later would become a Magnet program director, leading the charge for Magnet recognition, which is the highest nursing honor for a hospital to receive. Kathleen says, “Many nurses have a story about their career journey. Learning their stories, along with the twists and turns they experience, will help you gain greater insight into this amazing profession.”
Discover a career well cared for in nursing at Northwell Health.
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Discover a career well cared for as a home care registered nurse at Northwell Health. As a home care registered nurse, you can make a difference in the lives of your patients while having flexibility and autonomy in your daily schedule to self-manage your workday.
By joining our team of Health Raisers, you can take advantage of our professional and skill development programs, including classes at our Center for Learning and Innovation, tuition reimbursement and access to our Institute of Nursing. Northwell Health home care registered nurses are also eligible for our mileage reimbursement program.
Below, you will find information about one of the many ways to grow your career as a home care registered nurse.
Check out our available home care registered nurse positions.
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I love our team dynamics at Northwell SkyHealth. It has enabled me to be a better flight nurse and I’m really grateful for that.
– Mackenzie, Flight Nurse at Lenox Hill Hospital
Join Northwell Health and explore exciting opportunities across our emergency department team — from front desk administration to flight nurse and beyond. As a Health Raiser, you will have access to professional development programs at our Center for Learning and Innovation (CLI), mentorship programs and tuition reimbursement, plus more. Learn about some of the roles featured on Emergency NYC, now streaming on Netflix.
Check out our available clinical and non-clinical roles in the emergency department.
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Jeffrey Pick is not someone who turns down a new challenge. He sees it as an opportunity to grow your skills. It’s this determination and willingness to take his nursing career in new directions that has led to his successful career journey at Northwell Health — beginning as a patient care associate to where he is today, as the senior director of triage at the Clinical Call Center.
Jeff began his career journey at Northwell Health in 2005, when he learned about an opportunity to work as a patient care associate at Glen Cove Hospital. While at Glen Cove Hospital, he received his AAS and BSN nursing degrees through tuition support provided by Northwell. Following, Jeff was offered a registered nurse position by his nursing manager. “I am grateful that as a nursing student I was able to work as a patient care associate, which started my wonderful career,” says Jeff. “Not only does Northwell provide excellent growth opportunities, but they also provide classes, leadership programs and the support to become successful.” Jeff started as a registered nurse on the medical/surgical unit until he transferred to acute rehab in 2013.
In 2014, Jeff started his journey at the Clinical Call Center at Northwell Health as a registered nurse. Jeff’s inspiration to join the call center team came from previous experience. “I used to own a non-clinical call center in my first career before I was a nurse so when I saw the opportunity to work as a clinician in a call center, I was excited.” That’s why Jeff jumped at the opportunity to use his nursing skills in a call center setting. “I am so appreciative that Northwell has so many opportunities in so many different areas so anyone can do what they love.”
Today, Jeff is responsible for the triage team at the Clinical Call Center at Northwell Health. The triage registered nursing team assists patients by evaluating their health over the phone to provide medical guidance and helps find the appropriate immediate medical care. After evaluations, patients may be requested to seek medical attention pending the severity of their ailment.
Jeff oversees a team of managers, supervisors and staff that handle everything from call quality, speed to answer and call outcomes. He is also involved in the growth of new programs and contracts. Jeff shared, “I love being able to instill my ideas to make my department a better place to work for the team which in turn helps the patients we serve.”
Jeff is most proud that the Call Center is accredited as a Center of Excellence for providing outstanding triage services. According to Jeff, “The path to accreditation was a huge undertaking and challenge, but most rewarding when we were successful. This really shows we are meeting and exceeding the standards from the International Academies of Emergency Dispatch, demonstrating we are really taking great care of the patients we serve using evidence-based practice.”
When asked what advice he would give anyone looking to take the first step in their career, Jeff replied, “My advice is to be open minded and always keep learning. Take on new challenges and do not let fear hold you back. We all learn as we go so take the leap of faith and believe in yourself. You might fall along the way, but as long as you get up and learn, you will continue to grow in your role and be better off for it.”
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Whether your career journey is just starting out or you’ve begun to take your nursing career in a new direction, Northwell has the resources to support and guide you along the way. Check out our registered nursing positions across Long Island, Queens, Manhattan, Staten Island, Brooklyn and Westchester here.
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Northwell Health’s ambulatory practice settings offer registered nurses a unique opportunity to make the most of their career–from work/life balance to a close-knit team of colleagues and physicians.
“Northwell is an amazing company to work for. They have given me the tools to grow as a manager and lead my clinical team. I have been a nurse for almost 25 years in different roles, and this is one of the most rewarding jobs. I am proud to say I work for Northwell!” says Alaina Pratley, nurse manager, Obstetrics & Gynecology and Maternal Fetal Medicine at Mount Kisco.
Read on to learn reasons why our nurses enjoy working at our outpatient locations.
Working in an ambulatory or outpatient office is a rewarding experience for practice RNs. With regular appointments, you are able to connect with your patients on a more personal level and get to know them on a recurring basis.
“I enjoy being a practice RN because I enjoy the interaction with the patients. It is very rewarding to have a special rapport with patients. They get to know you and feel comfortable speaking with the same nurse. I love when they ask for me by my name,” says Alaina.
Northwell understands that time with family is a priority. Working in a physician practice offers more regular hours and no night shifts means as a practice RN you can enjoy your nights at home.
There’s no better place to spend the holidays than with your family and friends. Northwell offers no or limited holiday shifts, so you get to spend invaluable time with your loved ones.
With over 850 locations, Northwell Health gives you the opportunity to work close to home. Find your perfect work commute when you choose a location from our physician practices across Long Island, Manhattan, Queens, Brooklyn, Staten Island and Westchester, as well as a number of different specialties from cardiology to pediatrics to internal medicine, and more.
As our hospital services continuously expand, we have expanded our outpatient support services. This is good news for practice RNs, showing that our ambulatory practices only continue to grow alongside our health system.
With typical business hours of 8 a.m. – 6 p.m., practice RNs can also enjoy the perk of flexible shifts. Having shifts with various hours gives you the chance to choose a schedule that works best with your lifestyle. Enjoy shifts from 9 a.m.- 5 p.m., 8 a.m. – 4 p.m., and 10am-6pm, so you can plan your day around the needs of your personal life.
Being able to bond with your patients allows Northwell nurses to not only treat patients when they’re in need but also help educate them on preventative care and healthy living. The encouragement and knowledge our nurses share with patients helps patients develop healthy routines and habits that make a huge difference in their lives.
Working as a registered nurse in a Physician Practice means creating strong bonds with your physicians. With a smaller group of RNs and physicians, the workplace in an outpatient setting is a close one that’s Truly Together. Build a strong bond with your team to create an atmosphere that’s more like family.
“I love coming to work every day. I really feel like we are a family. It is a feeling of teamwork, and everyone works toward a common goal. We are here to support one another and give our patients the best possible care,” says Alaina.
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At Northwell Health, working night shifts has several benefits from having the flexibility in your schedule for child care and family to pay differential. As a Fortune 100 Best Companies to Work For®, Northwell provides many night shift opportunities in nursing, nursing support, respiratory therapists, clinical labs, ACPs and more. Learn more about our top reasons below, and begin your journey to a career well cared for at Northwell Health.
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Raise your career expectations as an RN case manager at Northwell Health. As a RN case manager, you will have the opportunity to positively impact our patients’ needs and care of their treatment. In addition, Northwell’s RN case managers have access to our dedicated education team and are provided with unique training programs for career growth and development.
Northwell has the resources to support and guide you in your career journey. Below, you will find information about the many career paths for a registered nurse case manager. For the complete job profile, we invite you to visit NorthwellCareers.com, or click the link below to discover a career well cared for with our team.
Check out our open RN case management positions here.
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At Northwell, we understand the powerful impact behind providing our team with the right training and education so they can perform at their best. Our registered nurse case managers and social workers have unique access to our dedicated education team who provide one-of-a-kind effective training programs from onboarding orientation to leadership education to give our team members the foundation they need for continued growth and development. With continued education and training, our RN case managers and social workers have the skills and tools they need beyond the bedside to succeed in their roles within the care coordination field of practice.
Learn more about the benefits our Care Coordination team members have access to including our talented clinical professional development educators and education advisors. These education professional, leverage their experience and backgrounds to create education and training programs that enable our Care Coordination team members to develop and grow their careers.
Our Care Coordination educators develop and create the following training and education programs for registered nurses and licensed social workers to succeed in their roles:
Through these programs, RN case managers and social workers become advocates for their patients so they are always well prepared to find a solution and treatment option that best works for each situation so patients can heal.
Caryn Stapler, RN, MBA, CCM, says, “We provide a solid standardized program and foundations for success for new hires and every Care Coordination team member across all our (inpatient) sites.” After a career in financial services for more than 20 years, Caryn went back to school to earn a nursing degree before starting at Northwell in 2008 as a registered nurse in Telemetry. She worked as a patient experience coordinator, case manager and today, Caryn is a clinical professional development educator for our Care Coordination team who creates new education programs for registered nurse case managers.
Our Care Coordination education team provides support to our frontline team members. They develop curriculums and schedules for key learning areas within the division for registered nurses, and also develop our mentorship program for rising leaders within Care Coordination. As Northwell continues to evolve and expand, our nurse educators also oversee education affiliation and student programs within the discipline. Heather Gordon, RN, BSN, CCM, clinical professional development educator, is currently involved in a new preliminary initiative that will provide nursing students with experience and exposure in the field of case management. “The education team works collaboratively with unique skill sets and experienced nurses to expand and meet the needs of the care coordination strategic initiatives,” says Heather. Heather’s career history is deeply rooted at Northwell Health. She started at as a nursing assistant, then became a registered nurse in the neonatal intensive care unit. From there, Heather became a case manager in 2007 at North Shore University Hospital in Manhasset. With Heather’s vast experience and dedication, this position lead to her promotion as director of case management and social work in 2019 and then to her current role.
Providing care coordination to those needing assistance requires dedication and drive. Zairia Finch, LCSW-R, MS, advisor, social work services, is responsible for the development and implementation of educational programs and opportunities for our social workers at Northwell Health. Zairia leads the creation of orientation material and competencies, oversees continuing education, provides ongoing learning, and partners collaboratively with other disciplines outside of Social Work Services to further develop interdisciplinary approaches to care. She works to incorporate best practices and innovative solutions to social work specific areas of practice.
Zairia’s social work experience brought her to Northwell eight years ago. “Being a champion of social work and being able to build the social work services education programs, I can see the impact we have on our team members across the health system in providing them with additional education and training,” says Zairia. This exceptional educational training enables social workers to perform their best and succeed within our care settings. In addition, Zairia supports the highly successful MSW Student Program throughout Northwell.
The benefits of working in care coordination includes being able to provide ongoing patient advocacy, supporting positive patient experiences, providing safe discharge plans, and ensuring a seamless transition for our patients across the continuum of care.
Northwell Health is leading the way for our registered nurse case managers and social workers to have unique access to our dedicated Care Coordination educators who provide one-of-a-kind training and education to ensure top of licensure practice and optimal patient outcomes.
Explore Case Management and Social Work Services careers today.
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Looking to become a health raiser? Find available opportunities here
The care that patients receive during their hospital stays is critical, but for many, follow-up treatment after discharge is just as important in their recovery. For Melodie Quimpo, one of Northwell’s Home Care Registered Nurses, providing compassionate, professional care to her patients in the comfort of their own environments isn’t just a job—it’s a passion.
“I love that I have the privilege to promote the health of patients and their family members in the place where people feel most at ease – their home,” says Melodie, a member of the Northwell Health at Home team within the Continuing Care division, which includes nurses, physical and occupational therapists, social workers and more.
As a home care nurse, Melodie takes on a multitude of roles, assessing patients’ needs, educating them on medication, coordinating doctors’ appointments, and referring them to a variety of rehabilitation and social services. “Overall, my role is to help my patients recover and encourage them to manage their own health goals to achieve safe independence,” she says.
While being a home care nurse at Northwell offers many work-life balance benefits—for example, flexibility and autonomy in their daily schedules—what Melodie loves most about her job is knowing that the warm and personalized care she provides is instrumental in the healing process. It’s this and the ability to build meaningful relationships with her patients and their families that makes her career so rewarding.
“Just hearing a patient and their loved one express their gratitude for my visits reminds me that I am making a true difference in someone’s life,” says Melodie. “This memory motivates me to continue my passion in nursing.”
Melodie’s enthusiasm about her role at Northwell is also sparked by the many growth opportunities afforded to her.
“If an RN wants to advance their skills or education, Northwell provides them with the tools they need to succeed,” she says. “In my experience, the managers and leadership team have encouraged me to further my knowledge in the most up-to-date clinical nursing care by providing training and continuing education opportunities.”
In addition, though she works one-on-one with her patients, Melodie knows that her colleagues are always there to help her be the best nurse she can be.
“Northwell has always had a positive reputation for teamwork, and I wanted to be a part of an inclusive work environment,” she says. “To this day, I have been able to work collaboratively with home care staff to provide quality patient care.”
Whatever your passion, Northwell is behind you all the way. As Melodie says, “I wouldn’t want to work anywhere else.”
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At Northwell, mentorship is one of the critical components to help individuals grow their careers. Our 40+ mentorships programs help prepare our current and future employees at Northwell Health through the support and guidance of our seasoned Health Raisers who share their knowledge and experience. We believe mentorship programs are so vital as they help individuals to increase organizational awareness, build connections, and build trust among the participants who are investing in the success of their career.
Learn more about the experiences of four of our current team members, Emanuel, Meghan, Tameika, and Joseph.
Emanuel Remilus – Assistant Nurse Manager, Patient Care, NRSG – PICU
Emanuel Remilus, assistant nurse manager of the Pediatric ICU at Cohen Children’s Medical Center and member of the Northwell Health Nurse Choir, credits his time participating in our Entry to Leadership Mentor program with enabling him to enter the management ranks. “I was fortunate enough to have a mentor who I respect and admire, who I could turn to for help,” says Emanuel. “Throughout the program, I was provided a structured experience with actionable steps and attainable goals. My mentor was able to provide helpful tips to help make the job more manageable, and she continues to be a great source of help to this day.”
Emanuel also credits his fellow nursing community and leadership team at Northwell with constantly challenging him to reach for more. “They saw the potential in me, even before I could see it myself.” With the support and encouragement from his Magnet family behind him, Emanuel was accepted into the Stony Brook University Masters in Nursing Leadership program.
Meghan Strebel – Assistant Nurse Manager, Patient Care, Telemetry
Meghan was a former mentee within the Nursing Entry to Practice Mentorship program in 2019 and today is a mentor in the Nursing Entry to Leadership Mentor program. She knows how valuable the experience is, and she was eager to pay it forward. As a mentor, Meghan advises new graduate nursing students to take advantage of any opportunities that come their way. “Sometimes that means stepping out of your comfort zone, because if it wasn’t for my mentors pushing me to try something new in my life, I would not have the success I have had in the leadership role today.”
In her current role as an assistant nurse manager on the Telemetry unit at Mather Hospital, Meghan recognizes that she would not have been successful if it wasn’t for both of her mentorship programs. “I’ve been fortunate to have amazing leaders during my six years at Northwell who have supported me in pursuing my interests, taking chances, and stretching myself. Each mentorship program has given me the opportunity to grow as a new leader not only within Mather, but within Northwell too.”
Tameika Waite – Project Associate, IT&S Project Management
One of the many ways Northwell lives its commitment to diversity, equity, and inclusion is through the Emerging Leader Diversity Mentorship program. This program provides a forum for diverse individuals to develop an on-going relationship with a mentor by meeting regularly and discussing professional development within an organized and supportive framework. The program aims to increase diversity at all levels of management across the health system.
Having a mentor in this program enabled Tameika Waite, project associate in Information Technology & Services (IT&S), to build connections with “great people” across Northwell and gave her the power to define her career on her own terms. Tameika shared that she is encouraged by the high number of diverse leaders, including women, whom she’s met along the way, motivating her to pursue each successive opportunity. “I can truly say that the support I feel from my managers and leadership here goes beyond measure,” says Tameika. “I work in an environment where my leaders are teachers every day, who are welcoming to new ideas.”
Joseph McMahon – Assistant Vice President, Enterprise Change Management
Through the Neuro Diversity Mentor program, not only are students with disabilities able to gain first-hand insight into healthcare careers, but Northwell team members also gain knowledge to help them understand and support the neuro-diverse community.
Mentor Joseph McMahon, assistant vice president of Enterprise Change Management, meets monthly with his mentee and stays connected with him virtually on a regular basis. “It’s been a pleasure being a part of this program. This experience has expanded my own understanding of our organization’s workforce inclusion strategy overall and I’m helping my mentee learn more about our organization while getting to know him on a personal level so I can help him progress in his career journey.”
Mentorship is just one of the many ways Northwell can provide an open forum for employees to create their own success. To learn more about becoming part of the Northwell team, click here.
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Nursing careers at Northwell Health goes beyond the bedside—there are many different ways for nurses to make an impact for patients and their families. As a Fortune 100 Best Companies to Work For®, Northwell offers competitive benefits, education and career growth opportunities for registered nurses, no matter what area of nursing interests you. See below for several nursing positions beyond the bedside to jump start your exploration for a career well cared for.
Check out our open nursing positions here.
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