Top 10 reasons to work as a Registered Nurse in ambulatory practices
When it comes to making the switch from a hospital setting to ambulatory or outpatient practices, there’s a lot to consider. From improved work/life balance to close-knit teams, ambulatory practices offer many benefits to Registered Nurses. Hear from Practice RNs from our 650+ ambulatory locations to discover why they love working in physician practices!
1. Bond with patients long-term
Practice RNs working in an ambulatory or outpatient offices have the unique opportunity to bond with their patients long-term. Having regular appointments lets nurses and patients connect and get to know each other outside of a hospital setting.
“I love being a practice nurse because I get to build a rapport with my patients during their obstetric care, they feel like family”
– Mary Rogala, Practice RN
“I enjoy working at Northwell Physician Partners because it gives me an opportunity to develop more long term relationships with our patients.”
– Brandi Celmer, Practice RN
2. Work/Life balance
Working in a physician practice also offers greater work/life balance for our RNs. Shorter business hours and no night shift means as a practice RN you can enjoy your nights at home. No or limited working weekends means more time together with your friends and family.
3. Work in your own backyard
With 650+ locations throughout the Tri-state area, Northwell Health gives you the opportunity to work in your own backyard. Find your perfect work commute when you choose a location from our physician practices across Long Island, Manhattan, Queens, Brooklyn, The Bronx, Staten Island and Westchester.
4. Different paces in work environments
More locations means more choices! Find the right fit for you when you choose from Northwell’s dynamic range of work environments. With 650+ locations, it’s easy to find a site that matches your speed no matter your preferred pace. There’s also never a need to worry about getting stuck in one place. With limitless opportunities, our nurses have the potential to move between practices and locations.
5. Growing ambulatory industry
Within the last two years, Northwell Health has doubled our number of physician practices. As our hospital services continuously expand, we’re acquiring more and more practices to support our services. This means good news for our practice RNs – our ambulatory practices only continue to grow alongside our health system!
6. Flexible shifts
With typical business hours of 8am-6pm, practice RNs can also enjoy the perk of flexible shifts! Having shifts with various hours gives you the chance to choose a schedule that works best with your lifestyle. Enjoy shifts from 9am-5pm, 8am-4pm, and 10am-6pm, so you can plan your day around the needs of your family.
“Working in an office practice has allowed me to continue my nursing care to adapt to my changing needs of my family.” – Alison Kachianos, Practice RN
7. Preventative care opportunities
Preventative care also helps make practice RN careers especially rewarding. Being able to bond with your patients allows our nurses to not only treat patients when they’re in need, but help educate them on how to prevent them from needing future care. The encouragement and knowledge our nurses share with patients helps patients develop healthy routines and habits that make a huge difference in their lives.
“Practice nursing allows me to do a lot of patient teaching” – Karla Motis, Practice RN
“I love the continuity of patient care”
– Joan Strong, Practice RN
8. Close working relationships with your physicians
Another advantage of working as a Registered Nurse in a Physician Practice means creating strong bonds with your physicians. Working at in an ambulatory setting means more collaborative care with the physicians as you work as a team to provide your patients with the best care possible.
“We love working in the ambulatory setting because we are able to form close bonds with our physicians so collaboratively we can take better care of our patients”
– Diane Rago and Nancy Daly, Practice RNs
9. No or limited holidays working
There’s no better place to spend the holidays than with your family and friends. No or limited holidays working means you get to spend invaluable time with your loved ones.
10. Close-knit team environment
With a smaller group of RNs and physicians, the workplace in ambulatory or outpatient settings is a close one that’s Truly Together. Build a strong with your team to create an atmosphere that’s more like family!
“I love getting to work with great nurses every day.” – Mary Rogala, Practice RN
Are you Made for nursing? We’re hiring nurses at our physician practices now.
Igniting change across Women’s Health one nurse at a time
If you asked JoAnn Marzouk the secret to her successful nursing career in Women’s Health at Northwell, the answer is simple: great leadership. JoAnn started at Northwell in 2004 as a per diem Clinical Nurse Project Manager. Four titles and two degrees later, JoAnn has just been promoted to Nurse Manager at Islandia OB/GYN Contemporary Care, and she credits this accomplishment to her leaders who pushed her along the way. This progression led her to her current specialty in Women’s Health where JoAnn is helping to redefine health care with each nurse she mentors.
Transitioning to Women’s Health has JoAnn ready to take on new challenges. JoAnn’s been working in Women’s Health since 2016 when Donata Megaro hired JoAnn as a Nurse Supervisor at Women’s Comprehensive Health Center. This provided her with an opportunity to explore and learn another nursing discipline, which catapulted her career in Women’s health. This experience at WCHC has prepared JoAnn for the next step in her career.
“I am very privileged and excited to take on another new challenge in the OBGYN service line with a recent promotion to nurse manager at Contemporary Women’s Care in Islandia. Nurses have to understand that ambulatory nursing is significantly different than working in a hospital and that the responsibilities for nurses can at times be underestimated.” This is an underestimation that JoAnn is working hard to change. During her managerial time at Northwell, she hopes to be able to give new nurses the necessary skills tailored for physician practices, starting with developing strong telephone triage skills.
“All the accomplishments in my career, and furthering my education are because I work for Northwell Health. And now, once again, the OBGYN service line, has provided another great opportunity for me to become all that I can be as a nurse manager.” JoAnn says, “I was an associate degree prepared nurse before I came to Northwell and now look where I am.”
Starting her career with Northwell back in 2004 was an easy decision for JoAnn. “I could foresee the growth of the system even then,” she says, “I knew that this was a health system to be reckoned with and that they were doing things the right way.” Working per diem also provided her the flexibility to be at home with her kids.
From there, JoAnn went fulltime before she was recognized by her leader Wendy Carnel, VP, Revenue Integrity Ops, to do more project work in the hospital. Next, she was approached by her mentor, Winnie Mack, SVP, Health Systems Ops, to become the Nurse Manager at Southside for Wound Care.
“There was always that leader there to push me to the next step,” JoAnn says, “and they gave me the support and confidence that I needed to succeed. It’s thanks to leaders like Wendy, Winnie, Pat Farrell, Teri Manno, Anita Rice, and Natissa Sang that I am where I am.”
Desiring to continue growing as a nurse, JoAnn enrolled in a Southside cohort to get her BSN onsite at Southside through Farmingdale University. She went on to graduate with Leadership Honors, receiving a nursing leadership award and giving the speech at graduation.
Her education didn’t stop there. JoAnn was provided an opportunity to return to school again. In another cohort environment, set up once again by Southside Hospital, JoAnn earned her Master’s Degree in Nursing through Stony Brook University in two years while still working fulltime. JoAnn feels very indebted to Tricia Lewis, Director of Nursing Education & Research at Southside Hospital for providing such an incredible opportunity for her to further her education.
As her career progressed, JoAnn was able to take her experience and education to inspire new nurses in our health system. “I take pride in identifying staff and pushing them to further their education. The reason I’m able to do that now is because someone did it for me. I’ve been able to take on new positions to continue to ignite change for new nurses
And it’s not just new nurses that JoAnn is inspiring – her own daughter has started her career with Northwell and is an assistant coordinator in Research at Zucker Hillside Hospital.
Part of building a great nursing team, means to keep learning herself. This October marks JoAnn’s next return to school. This time she’ll be working towards Doctorate in Nursing Practice, receiving tuition reimbursement from Northwell.
Top 10 reasons to work as a nurse at Staten Island University Hospital
Thinking about working as a nurse at Staten Island University Hospital (SIUH)? Let our nurses convince you why that’s the right move for your career! Here are just 10 of their many reasons to join the nursing team at Staten Island University Hospital.
1. Working in your own backyard
Located in the heart of Staten Island, nurses at SIUH enjoy an easy commute that gives them more time at home and less time on the roads!
2. Giving back to the Staten Island community
One of the most popular responses we heard was the ability to contribute back to the Staten Island community. There is a deep connection between the nurses and their patients due to the unique nature of working in the same community that you live in.
“Working at SIUH has been very rewarding for me and I have literally spent my entire adult life here. I have made lifelong friends, delivered my children here, had multiple family members here as patients over the years. It is a great feeling to live on Staten Island and care for your community.” – Laura Wenzel, Senior Director of Maternal Child Nursing
3. Access to good benefits
Being part of a large health system like Northwell Health means access to benefits that are as unique as you are! Between health coverage, life insurance, generous paid time off, and more, we’ll make sure your life at work and away from work are fulfilling your needs.
4. Promise of delivering quality care
At Staten Island University Hospital, our nurses pride themselves on delivering the best possible care to patients. There’s an importance placed on treating your patients the same way you’d like your family to be treated and to provide care with compassion.
“As a nurse you take home many stories on a daily basis, some good some bad but they all mold you and remind you the reason you started this journey. A story that shines brighter than others, a discharged patient returned to the unit and hand delivered me a bouquet of flowers for the “difference” I made in his life in such a few shorts days.” – Jessica Powers, Assistant Nurse Manager
5. Working as part of a dedicated team
The nursing staff at Staten Island University Hospital is as close-knit as you can get! Being able to rely on your coworkers and confidently work as a team fosters a workplace environment that feels more like family.
“Teamwork is one of the most important aspects of the ED. We could not do it without each other. There is not one particular story that relates to this. There is many. Every day we work as a team and rely on each other. We are Truly Together!” – Steven Metcalfe, Emergency Department Nurse Manager
6. State-of-the-art hospital
With growth spanning more than 150 years, Staten Island University Hospital now boasts 714-beds across two campuses to provide some of the most innovative care on Staten Island! Work at our North campuses which house Staten Island’s most modern emergency department, a state-of-the-art education center, and a medical arts pavilion. Working at our South campus? Get access to its own emergency department and a range of specialty programs.
7. Ongoing opportunities for education and growth
Staten Island University Hospital nurses gain access to Northwell Health’s entire network of valuable resources to help continuously grow their careers. From education opportunities at the Center for Learning & Innovation to the potential to move into numerous management positions, Northwell has a path ready to help you meet your career goals.
“SIUH is a great place to work. Nurses are valued. Quality care is valued. Teamwork is valued. Education is valued. Lifelong friendships will be made when you work here. Working for the community you live in is so rewarding. For me, SIUH is like family.” – Lauren Goldstein, Emergency Department RN
8. Supportive Leadership
Nurse leaders at Staten Island University Hospital value the opinion of every RN. In this teamwork-driven environment, our nurses can have their voices be heard and supported by their leaders to help make a difference in the workplace.
9. Pushing the envelope on care
Our dedication to delivering the best care to patients means the constant drive to embrace new medical technology, including being the only hospital on Staten Island to offer open heart surgery. Nurses at SIUH are part of a team enacting some of the most innovative care methods in the area.
10. Making a difference
When it comes to care, our nurses have the opportunity to help patients and their family beyond the bedside. The trust built between patients and nurses allows nurses to educate their patients on ways to stay healthy, and to ensure their health continues to improve beyond their stay at the hospital. Our care truly makes a difference in someone’s life.
Are you Made for nursing? We’re hiring nurses at Staten Island University Hospital now.
An Appointment With: Kelly Cifu, MSN, RN and VP of System Perioperative Services
When it comes to PeriOperative careers at Northwell Health, there’s an environment for everyone! With 23 hospitals and more than 665 outpatient practices, nurses have the flexibility to choose the right shift and specialty opportunity. Just ask Kelly Cifu, MSN, RN and VP of System PeriOperative Services. As a nurse for more than 20 years, Kelly grew her career with Northwell to her current position where she oversees 18 periOperative sites. We sat down with Kelly to discuss her history as a nurse with Northwell, the innovative technologies changing perioperative services, and the different career opportunities that are available for nurses looking to grow their career in perioperative nursing.
Why did you come to Northwell and what is your role today?
I started my nursing career at Franklin Hospital which is now known as Long Island Jewish at Valley Stream in 1987. I grew up in Franklin Square and knew that I wanted to work someplace close to home. For the first year of my career, I worked on a Medical/Surgical floor where I took care of many postsurgical patients. At the time this was a requirement for all new staff nurses that were hired. In nursing school, I had decided that I would really enjoy working in the operating room.
After my year of Med/Surg experience, I requested a transfer into the OR. I worked as a staff nurse for about six years and then was promoted to the Director of PeriOperative Services. I later moved to CFAM Ambulatory Surgery as Senior Administrative Director and then to Regional Director of Northwell’s PeriOperative Services. Next, I was promoted to the Associate Executive Director at North Shore University Hospital and then to VP of System PeriOperative Services. In my current role, I have oversight of 18 periOperative sites.
How is Northwell’s PeriOperative Services redefining health care with truly innovative technology?
The pace of medical and surgical innovation continues to increase. A wide range of new technologies are changing the way that surgeries are performed – while improving patient safety and outcomes and reducing health care costs in the process. Northwell works to be at the forefront of innovative health care as the deployment of new technologies in surgery creates many opportunities to provide our patients with better outcomes and a faster return to their everyday lives.
What advice would you give someone looking to get into perioperative nursing?
Candidates interested in periOperative nursing must be energetic, have good people skills and a great attitude. PeriOperative nurses love the fast-paced environment and the fact that no two days are the same. In one shift, you have multiple patients facing different surgeries. Nurses also enjoy the environment because it’s a specialty area in which they typically become close with their team members and enjoy the camaraderie.
PeriOperative careers offer a great deal of flexibility. There are many different shifts that are offered to fit anyone’s schedule and there are opportunities in a variety of periOperative settings such as the main hospital, an ambulatory surgery center or even a surgeon’s office. Northwell Health has 18 main surgical sites giving nurses a variety of opportunities to choose from. There are also a multitude of opportunities for growth in this specialty area. Nurses can choose to pursue leadership or educational roles within perioperative services. Career progression/certification is encouraged and supported at every level in periOperative services.
How is Northwell committed to keeping our employees engaged?
Northwell Health System has made employee engagement a top priority. The system continuously strives to improve employee satisfaction and workplace commitment. To accomplish this the leaders at Northwell clearly define and articulate our mission and vision, communicate effectively and often, coach employees for success, and strive to provide the most trusting and respectful work environment for all employees. Along with ongoing dialogue with our employees regarding Northwell’s achievements and opportunities, perioperative services holds an annual retreat specifically for our surgical services leaders and staff.
The periOperative leaders at Northwell are committed to continual improvement, teamwork, achievement, and obtaining the best results possible for our patients.
Northwell recently became the first health system to receive the Network of Excellence in Robotic Surgery designation from Surgical Review Corporation. Can you tell us more about Northwell’s robotic surgery technology?
Since it first started to gain traction about 15 years ago, robotic surgery has become increasingly common for many different types of surgical procedures, and is rapidly expanding in cardiac, GYN, ENT, thoracic, and neurosurgery, to name a few specialties. At Northwell, there’s a continuous movement to be truly innovative, adopting the latest technology to ensure the best care for our patients. Robotic surgery has results in greater precision while also providing enhanced visualization via video images. Providing our highly skilled surgeons with robotic surgery technology results in improved outcomes with faster recovery times.
Northwell’s surgical services has grown tremendously over the past few years. How are we continuing to grow in the future?
Northwell’s periOperative services is growing fast and we continue to enhance our extensive capabilities. We strive to continue to build top-notch interdisciplinary surgical teams and professionals. Northwell continues to add operating rooms with hybrid technology and constantly invests in state-of-the art technology. We have added kidney and liver transplant to those services provided and opened a world-class heart transplant center in 2018.
A passionate commitment to her patients and team has followed registered nurse and Reservist Kelly Mahaffy throughout her career at Northwell Health that spans 30 years. It’s this passion for service that helped Kelly flourish in the OR, whether it be in a Northwell hospital or during her active duty.
Kelly’s career started in Manhasset Hospital as an OR nurse in 1988, following a successful clinical there in nursing school. Here she worked for 17 years on the evening shift, enjoying the diversity the evening shift brought and focusing primarily in neurology. Her desire for travel led her to California in 2005, where she later joined the Army Reserves.
When it came time to come home, Kelly returned to Northwell, accepting a position at Glen Cove Hospital in 2009. “At Glen Cove, we’re very proud of our hospital,” says Kelly, who is still an OR nurse there today, “We know when new surgeons come in, we have one chance to get it right and we do.” We’re proud to be able to have helped Kelly grow in her career with us while she continues to serve in the reserves.
From 2017 to 2018, Kelly worked with other reservists at Womack Army Medical Center in North Carolina. Here she was part of the active duty service, taking care of active duty soldiers. During her shifts, Kelly saw firsthand the sacrifices of those in the military and their families. Working with these soldiers continually inspired Kelly. “It reminds you to be grateful for the freedoms we enjoy daily,” she shares.
While at Womack Army Medical Center, Kelly noticed the inherent loyalty and teamwork of the soldiers with pride. “You have to look out for your soldiers,” says Kelly, “you have to look out for the people you serve with.” And she’s proud to see this value reflected in Northwell’s Truly Together employees as well, “The team really pulled together and took care of my job when I went away for a whole year. I knew when I came back, they’ll have kept things running smoothly.”
Veterans like Kelly and the soldiers they serviced have sacrificed so much to serve our country. At Northwell, we’re proud that Kelly chooses to continue this spirit of service with us as a nurse. “I’m proud to serve at Northwell,” says Kelly, “I am proud to have served in North Carolina, and I am proud to still be in the Army Reserves.”
And we’re proud to have been named a Military Friendly® Employer for three years in a row, supporting veterans like Kelly and providing veteran services throughout their time with us, such as pay differentials and flexible scheduling for reservists. We’re committed to our veterans, their career transition, and their growth.
Bringing families together through the power of compassion
Sometimes, the most heartbreaking situations grant the greatest opportunity for us to provide genuine compassionate care. This was the case recently at North Shore University Hospital where care providers across several units and two hospitals worked together to help a father and daughter reunite as a family for one last time.
A fifteen-year-old girl came into the Emergency Department at North Shore with asthma exacerbation. Due to the circumstances that surrounded her condition, she needed to be transferred to Cohen Children’s Medical Center. However, while she was still in the ED, her care providers learned that her father was a patient at that same hospital with a terminal condition.
Not knowing how much time he had left, the patient wanted to be able to visit her father before her transfer. It took teamwork from staff at both hospitals to act quickly in order to make one girl’s wish a reality.
At Northwell Health, being Truly Compassionate is more than just a figure of speech or a slogan on a wall. It is an everyday commitment. The ED Attending, RN staff and leaders at North Shore and an RN from Cohen Children’s work together to escort the girl – with telemetry monitoring and oxygen in place – to her father’s room. There the staff remained with them to maintain her care so the patient could visit her father for two hours.
Nurses proved Northwell’s values with their dedicated care, going above and beyond by remaining well past the end of their shifts to ensure a daughter shared precious time with her father. The hospital teams worked as one to bring their patients comfort and assurance during life’s most difficult times.
It was an emotional scene, and one that reminded care providers why they went into their fields in the first place. “This is an event that will stick with many of us for a long time to come,” said Marissa E. Tang, BSN, RN at North Shore University Hospital, “I personally know I will be remembering and speaking of this event myself.”
Following her time with her father, the patient was transferred to Cohen Children’s to receive the care she needed. The patient and her family showed immense gratitude that thanks to the teamwork and compassion from both staffs, a girl was able to spend time with her father who passed away the next day.
Her nurses consider it a privilege to have been able to contribute to their important final visit. Jessica Jardin, RN, BSN, CEN, and Assistant Nurse Manager at the Department of Emergency Medicine, North Shore University Hospital will never forget that day, “I know this situation resonated with my colleagues and myself, and in such a case there is no way we would have denied these two the opportunity to have such precious little time together. The collaborative team effort worked because we all wanted to see the best possible outcome of a painful situation for our patient and her family.”
CNO Corner: Kerri Scanlon’s Top 10 Tips to Become a Nursing Leader
Kerri Anne Scanlon, RN, is deputy chief nurse executive of Northwell Health & chief nursing officer of North Shore University Hospital. She represents her profession with grace and expertise, constantly elevating her team with her work ethic and skill.
Ms. Scanlon has received several prestigious awards, including the 2009 Nursing Spectrum/Johnson & Johnson regional and national Nursing Excellence award for advancing and leading the profession. Long Island Business News also named her to its 40 Under 40 list in 2009, and she was a participant in the Robert Wood Johnson Transforming Care at the Bedside Project and the original American Nurses Association Time Motion Study. Ms. Scanlon has served as nurse executive for more than a decade, across two of Northwell Health’s largest tertiary and quaternary care facilities.
As chief nursing officer and associate executive director for patient care services, Ms. Scanlon is responsible for creating and facilitating North Shore University Hospital’s strategic plan for nursing and clinical services. She has led the transformation of patient care through the promotion of staff engagement and empowerment and has been instrumental in creating a patient-centered care environment by leveraging technology and environmental redesign to bring nurses closer to the bedside. Her inspirational leadership has led to North Shore University Hospital’s recent achievement of Magnet® designation.
Ms. Scanlon serves as a leader on the Northwell Health Nurse Executive Council, where best practices are established and implemented across Northwell. She recently shared with us her top ten tips for becoming a leader in nursing.
1. Education is the foundation of nursing
I am passionate about education and that’s why I’ve made nursing professional development a priority in my work – I believe that without a strong professional development department within an organization, you can’t have a strong nursing department. Hence, my esteem for our corporate university, the Center for Learning and Innovation and the Northwell Health Institute of Nursing, which offers professional development, leadership development, nursing learning labs, nursing research and academic partnerships to constantly advance our nursing staff. If you want to be successful as a leader in nursing, you must have, and advocate for, cutting-edge nursing education.
2. It starts with passion
You must love this profession if you want to lead it. This is hard work, and in order to remain inspired and to inspire others, you need to love what you do and stay true to your heart.
What is your passion? What’s in your heart? Where do you want to be? Where do you see yourself five years from now? It’s important to ask yourself these tough questions so you continue to pursue your passion.
3. …But sometimes you have to be willing to take a risk
The greatest career opportunities may be the ones you weren’t planning on or expecting. Some career moves are a zig-zag, mine has had a few, and that’s okay! Pursue a degree that’s going to support what you want to do. Shadow leaders in your area of interest and utilize their mentorship. These experiences will help you when you are ready to change your career path or may connect you with individuals who recognize a potential path for you that you didn’t anticipate.
4. How do you create the right culture as a leader? It’s all about the team.
Having worked in high-functioning teams and then in those who didn’t perform as well, you realize you’re only as a good as the team you’re working with. I’ve been fortunate that I’ve been a part of a lot of great teams, but as a leader, it is your responsibility to create that team – not by yourself and not by hiring people that are exactly like you. Build the team with the people who have strengths you don’t have – diversify – and you will all be better for it.
Some of the best early leadership experience I had was in sports acting as a team captain. In order to make a real impact, you have to have a strong team that’s inspired to follow you in your mission – and you’re only as strong as the people that are on the bench. Becoming a leader in nursing is no different. It’s not about a few golden stars who score the basket – it’s about building a team that’s strong and committed to your vision from the starting line-up to the bench.
5. From day one, build a succession plan
If you don’t have a succession plan for your role from the beginning, you’re not doing your job as a leader. It is your responsibility to develop the next generation, by identifying and cultivating leadership skills in others. One of my greatest strengths as a leader has been my ability to recognize that potential in someone, and place them in a role where they can maximize the impact of their unique skills and abilities with the proper support and guidance. You can’t mentor everyone yourself, but it is your job to match them with the right person who can develop them as a leader.
6. Embrace the challenge
Never take a job where everything is stellar, it’s better to join an area that needs work. Find a job that inspires you to create change and improve the environment. Your passion for change will guide your leadership. Once you’re there, listen to the team and develop a strategy to achieve your goals together. Trust me, 9 out of 10 times, you are going to be successful and far surpass our expectations.
7. Courage and adaptability – you must be willing to make mistakes.
The biggest failure in leadership is not making a decision for fear of making the wrong one. Listen, listen, listen – if you truly listen, taking into consideration the perspective and insight of others, then you can make a decision, stick with it, and not look back. Mistakes will happen, and when they do, take ownership, accountability, and be transparent. Open your mind and yourself to others and what they are saying and you’ll be a better leader for it.
To thrive as a leader, you must be agile. Never accept the status quo, even if it makes you uncomfortable – you must be committed to continuous improvement and innovation, in order to showcase the valuable contributions of nursing. By keeping true to your vision and your goals, working on establishing your team, learning from failures and building on your success, you can become a leader that can create real change.
8. Integrity, integrity, integrity!
Your integrity as a leader is everything. Despite what decision may come your way as leader, you must always keep this in mind. Others will look to you to remain consistent and fair, and you will never go wrong keeping these values at the heart of your decisions.
9. You can’t just ask for respect, you have to demonstrate you deserve it
Throughout my career, I’ve made it a point to assert myself and become an integral voice for nursing at Northwell by advocating to drive our profession forward. As a nurse leader, the perspective and insight that you bring to strategic planning activities is invaluable – don’t be afraid to share your expertise. The key to earning respect is to show respect to others in all your interactions: actively listen to your team, involve them in your decisions, and integrate their feedback.
10. Our nurses innovate at the bedside every day across our health system. As a leader, you have to cultivate those examples and capitalize on them
Nurses at the bedside with patients have the opportunity to see needs that we do not. We’re doing innovative work at the bedside every day and that learning is valuable and needs to be shared. We need to be the innovators of the organization – constantly looking to see where we can add value for the future. We don’t want to get stuck doing the same thing over and over expecting success. Innovation developed at the bedside has become ingrained within the culture of Northwell’s Institute of Nursing. There’s no better place to be if you want to implement large-scale change and innovation. Our nursing leadership makes us a cutting-edge organization that outpaces our competitors.
I believe that nursing is the foundation of healthcare. As a nurse leader, it is most important to never lose sight of why you went into this profession – to care for others and benefit the greater good. We can look to other industries for best practices in improving efficiency and processes, but ultimately we must retain our focus on our profession’s values and traditions – and the best leaders remember to always balance the art and science of nursing.
The 2018 Nursing Leadership Retreat has Northwell Health “Reaching for the Stars!”
Under the leadership of health system Senior Vice President (SVP) and Chief Nurse Executive Maureen White, RN MBA, FNAP, FAAN, over 235 chief nursing officers, directors of patient care services and nursing education, advanced practice nurse leaders and high performing frontline staff convened to take a deep dive into the CMS Star ratings program and nursings key role in the organizations success. Every health system hospital and skilled nursing facility was in attendance along with home care, hospice, health solutions and ambulatory services. Over the course of the two day event this dynamic group engaged with system leaders to develop the plan that will continue to drive Northwell Health as a leader in healthcare. In the process, attendees were ‘Dancing for the Stars’ which was an unexpected highlight that everyone is still talking about!
The event opened up with a motivating and inspiring presentation by President and CEO Michael Dowling. Mr Dowling presented an encouraging look at the healthcare landscape, Northwells vision and strategy and assured everyone that our passion and desire to do what’s right will be an important beacon as we continue this exciting journey. He shared his own personal journey which, captivated the audience, and left everyone feeling energized and ready to soar!
The first day concluded with a reflective and thought provoking session by Executive Vice President and Chief Operating Officer Mark Solazzo. Recently recognized again as one of the top 25 COO’s in the country by Modern Healthcare magazine, Mr Solazzo drove home key points for our success including continuing to collaborate on ensuring that Northwell remains a best place to work and a place where all employees are engaged and supported.
Other highlights included a session led by SVP and Chief Community Health Investment Officer Dr Ram Raju MD, and Sabina Zak, RPA-c, Vice President for Community Health which explored the Northwell 5 Star Culture of Health Promotion. This focused on getting to know our patients and communities so that we can provide the care they need and want in ways that align with their priorities and realities. It emphasized a new way of looking at patient centeredness and taking into greater consideration, the social determinants of health and the role it plays in the health and wellness.
Employee engagement was a cornerstone of the retreat as strategies and action plans were developed to advance employee engagement. Although engagement is exceedingly high, attendees were raising the bar and reaching for the stars on that as well! David Gill, PhD, Asst Vice President for Employee Experience and Michael Kern, Senior Director for Employee Experience, exemplified engagement as they had the nurse leaders fired up during a lively, interactive session.
A careful analysis of the CMS stars program was led by SVP and Chief Medical Officer Dr David Battinelli MD, SVP and Chief Quality Officer Dr. Mark Jarret, MD and SVP for Population Management Kristopher Smith, MD. This was a powerful segment that dissected the components of the Stars program and allowed attendees to gain a much better understanding of the program and its many considerations. Nurse leaders developed action plans during this working session and were left with a feeling of greater clarity in understanding how the work they are currently doing will translate into the healthy outcomes they desire for patients.
Teams that have been working on the Patient Care Services (PCS) strategic plan reported out on their progress. Maureen White stated, “I was so impressed with the PCS Strategic Plan presentations which closed out the retreat. Each strategic plan group exceeded expectations in developing the plans of their workgroups.”
Maureen Whites closing speech, a tribute to 77 very special nurses known as The Angels of Bataan, resonated deeply with attendees and they are still moved and inspired by their example. According to attendees, the 2018 Nursing Leadership Retreat was informative and insightful and a huge success. Everyone is already gearing up for next year!
Give new life to your nursing career: 10 reasons to join our Labor and Delivery and Postpartum units at LIJMC
We spoke with nurse leaders at Katz Women’s Hospital at Long Island Jewish Medical Center (LIJMC) to find out what makes our Labor and Delivery and Postpartum units such special places for nurses to grow their careers. Here are the top 10 reasons!
1. Magnet® Recognition
LIJMC is proud to have the exceptional practices, facilities, resources, staff and leadership to be honored with Magnet recognition — the highest recognition for nursing excellence — and our commitment to excellence runs through everything we do.
2. Amazing Facilities
The new tower at Katz Women’s Hospital is supporting one of the busiest labor and delivery centers in the area and features 60 single-patient postpartum rooms with 30 rooms per unit.
“It’s not just that the facility has the latest technology, it’s the entire structure of unit. Every detail, from the decor to the single-patient rooms, is designed to elevate the experience for patients and caregivers.”
-Jennifer Santoro Shickler, MSN, RN, NE-BC
3. The Beautiful Moments of Bonding
Speaking of our postpartum rooms, we facilitate bonding by providing single patient rooms for mother and child, allowing the new, growing families to enjoy as many of precious moments as possible.
4. Opportunities for Career Advancement
As part of Northwell Health, New York’s largest health network and private employer, we set RNs up with a wealth of opportunities to advance their careers. Whether they want to advance to a management position or make a lateral move, the opportunities and resources are at your disposal.
“Nurses here have so many opportunities. They can progress to a director or do a lateral move to another unit, really there’s unlimited potential inside Northwell Health.”
-Angela Gomm, RN MSN CNRN, Nurse Manager
5. Professional Resources
With some of the best training programs in the nation, Northwell Health is committed to empowering nurses to develop professionally. We bring classes and testing onsite for the convenience of our staff.
“Northwell has excellent management courses at the CLR. There are classes that go over discipline, decision control, budgeting, and so much more. Really there’s everything you need to make the transition into whatever career path you see yourself moving toward.”
6. On the Road to Baby-Friendly
We’re working toward the prestigious Baby-Friendly designation — that means we’re constantly looking at new standards and new practice guidelines that enable optimal infant feeding and mother/baby bonding.
7. Supportive Leadership:
One of the most important parts of a job is knowing that your leaders have your back and are ready to help you with anything you need.
“It starts with leadership that fosters an open and transparent environment, one which leaves you room to implement changes to benefit the patients. Once you start working among colleagues who are empowered in this way, you quickly begin to see how easy it is to grow and learn the skills necessary to advance your career. There’s really no hospital system like it.”
– Deborah Zaleskie, MS, RN, NE-BC, Director, Patient Care Services
8. We Can Rely on Each Other
We deliver 9,000 babies a year. With that kind of volume, it’s so important to be in a culture of open communication, where everyone is willing to step in and help you provide the best possible patient experience. Providing a safe environment where nurses feel comfortable asking for help, means we’re fostering teamwork.
“It is so busy that there’s a great culture of teamwork and communication. Our RNs work well with physicians and safety officers, and they’re not afraid to say when they need help!”
– Angela Gomm
9. Flexible Hours
Nurses work a difficult job that requires 24/7 responsibility. That’s why it’s so great that at Katz Women’s Hospital, scheduling is done with nurses as a top priority—with flexible hours offered for the afternoon and evening shifts.
10. The First to Try Something New
Nothing beats working alongside individuals who are passionate and innovative.
“There’s just something about the culture here. We’re always the first ones to raise our hands to try something new.”
– Deborah Zaleskie
Are you Made to take on one of our nursing roles as the next step in your career? We’re hiring nurses at Long Island Jewish Medical Center’s Katz Women’s Hospital now.
We’re investing in our future: Renovations to the ED of Long Island Jewish Valley Stream are underway!
At Northwell Health, we understand that in order to live up to our core value of being Truly Innovative, we need to be constantly investing in our people and our facilities. That’s why we’re excited to announce that we’re renovating one of the busiest emergency departments on Long Island: The ED ofLong Island Jewish Valley Stream.
“The LIJ Valley Stream Emergency Department is going through a long awaited ED renovation. The ED is being designed, not only to accommodate the current volume of patients, but to do so in the most efficient manner possible.” — John D’Angelo, Executive Director & Senior Vice President, Emergency Medicine Service Line
This renovation is more than just your average face-lift. The new ED expands the care that we’re Made for- going from serving 42,000 annual patients to 55,000.
These updates include 27 beds, two isolation rooms, a decontamination room that limits patient and staff exposure to environmental or other dangerous contaminants and a dedicated computed tomography scanner, part of a state-of-the-art imaging area.
The renovation is an investment in not only patient experience, but in the way doctors and nurses perform medicine. The new ED will use a “split-flow” model. Staff will triage and assess patients based on the severity of their conditions and assign them to the appropriate treatment level. Split-flow is the future of emergency care as it eliminates redundancy and waste wherever possible and has already proven effective in other Northwell Emergency Departments including our new facility at Southside Hospital.
“The vision of our leadership is palpable. The new Emergency Department at LIJ Valley Stream showcases Northwell Health’s commitment to our patients, communities and staff.” – Paula Fessler, Vice President of Emergency Medicine Service Line
We’re excited to show off our new look and enhanced experience! Imagine what you could accomplish at these new facilities as a member of our team.
It is the policy of Northwell Health to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, alienage or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, generic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, or other characteristics protected by applicable law. Northwell Health leaders, including the CEO, are committed to the principles of Equal Employment Opportunity and Affirmative Action.