How U.S. Air Force veteran Shawn Swift transitioned into his next mission at Northwell
Shawn has served as the director of operations for Emergency Operations Command (EOC) for Northwell’s Community COVID Vaccination and Community Testing programs this past year, with responsibilities that included the establishment of fixed and temporary pop-up sites, as well as managing the logistics once these sites were operational. Now, he is expanding his role to director of operations for Integrated Operations in which he handles special assignments for the EOC. The skills he gained in the U.S. Airforce helped prepare him for a career at Northwell.
During his eight years as a Medical Service Corpsman (MSC) Officer with the U.S. Airforce (USAF), Shawn’s duties included being ready to go at a moment’s notice, while managing the coordination, logistics, and operations of air medical rescue teams in the Air Force Aeromedical Evacuation (AE) program. This program is a unique and significant part of our nation’s mobility resources and embodies our Nation’s commitment to “leave no man behind” – the reason why Shawn wanted to go into Air Evacuation. Its purpose is to evacuate wounded military personnel and civilians from areas of danger to medical facilities with the use of military transport aircraft and provides time-sensitive, mission-critical enroute care to patients, to and between medical treatment facilities.
Shawn began his career journey at Northwell in 2007 and spent seven years working in Emergency Medical Services (EMS), Corporate Fellowship and Management at North Shore University Hospital. After receiving his MPA in Health Policy and Management from NYU’s Robert F. Wagner’s Graduate School of Public Service in 2012, Shawn was sworn into the USAF in 2014, leading him toward his passion of serving in the U.S. military, which he did for the next eight years. After he returned home in April of 2021, Shawn also returned home to his Northwell family, excited to leverage his skills and experience in his new role.
During his time at Northwell, Shawn has found that it is just as important to have a connection to the overall mission of our organization, like he did in the USAF, in order to thrive in his current role today. “I am fulfilled and energized at Northwell because I can see how my contributions have made a positive impact to delivering the highest quality of patient care and customer service,” says Shawn. “The most exciting aspect of my job is that I’m able to leverage my skillset and abilities to collaborate with different team members and take on meaningful tasks.”
Shawn currently serves in the U.S. Air Force Reserves, where he can still complete military orders on missions, he’s most passionate about – while working at Northwell. On multiple occasions Shawn expressed how he feels supported by Northwell. His colleagues and senior leaders have assisted in accommodating his time for military orders, as well as mentoring his personal and professional growth. A recent innovative project that really hit home for the veteran was where he was tasked with spearheading a technology collaboration between Northwell and various branches of the U.S. armed forces.
Shawn also currently serves as a chair on the VALOR BERG (Business Employee Resource Group), where he enjoys the opportunity to potentially impact employment, employee retention, and professional development for this community. “I know there is nothing more stressful than coming off active duty with a family to support and not having a job.”, says Shawn. He finds comfort in the BERG, and in knowing that there is support from people who know him a little better than the civilian person.
Shawn encourages other veterans at Northwell to join the VALOR BERG and learn more about our Military Liaison Services team. Performance and development may look different compared to the military, but Northwell is committed to going above and beyond for veterans to support them in our community.
Fortune Again Recognizes Northwell as one of the 100 Best Companies to Work For.
Northwell Health is proud to announce that, for the third year in a row, we have been named one of Fortune’s 100 Best Companies to Work For®. As the only health care organization recognized in New York State, our dedication to making Northwell a great place to work is evident in everything we do, and our commitment to our employees has earned us a ranking again on this distinguished annual list for 2022.
At Northwell, we’re dedicated to helping our people build careers that are meaningful and rewarding from day one. Following is just a sample of why our employees love to be part of the Northwell team!
Focusing on Employee Well-being
There’s no doubt about it: The pandemic brought enormous difficulties to all of us on several levels, whether emotional, financial, or physical. We put the well-being of our employees first with new offerings that meet people where they are, support them, and foster trust across the organization.
Northwell responded in several ways to support the emotional well-being of our team members from our Center for Traumatic Stress, Resilience, and Recovery to Team Lavender to our 24/7 Emotional Support Resource Call Center. These comprehensive support resources and networks provide employees with psychological and emotional assistance for those who need help navigating any emotional challenges.
To support our team members’ physical well-being during and after the pandemic, we expanded our wellness workshops, and shared healthy eating habits–even a healthy recipe cookbook series. We also offer apps like myWellness, which lets employees participate in step challenges and track healthy habits, rewarding them with points based on participation that they can redeem for gifts of their choice.
Northwell helps support our employees’ financial well-being by providing resources from housing benefits to subsidized in-person childcare to healthcare wellness credits and comprehensive paid time off and more.
Creating a Welcoming Workplace for All
At Northwell, equity, diversity and inclusion aren’t just buzzwords. We are dedicated to creating programs that bring those concepts to life, employing a workforce that is diverse in culture, background, and experience while celebrating the uniqueness of every individual. Our Business Employees Resource Groups, or BERGs, cover a broad array of areas, enabling employees to connect, develop new skills, and mentor others while contributing to initiatives that impact our communities in powerful ways. For example, our Bridges BERGs enable employees to explore and celebrate Asian, Black, Jewish, and LatinX communities, while other groups focus on health equity awareness for the LBGTQIA+ community, environmental sustainability, veterans, and more.
Other equity, diversity, and inclusion initiatives include the Inclusion Academy, designed to provide coordinators, front-line managers, and directors with the tools necessary to implement and manage diversity and inclusion strategies at their local sites. We also hold organization-wide town halls and listening sessions, where we engage with team members to learn more about their experiences so we can increase our action on these critical issues; and a course on unconscious bias training, which provides an overview on how experiences and identities shape biases, among other educational programs.
Northwell Celebrates You!
During 2021, in this transformational year of healing and growth, we introduced Northwell Celebrates, a multi-faceted campaign designed to enhance skills, insight, and resources that promote our employees’ welfare while recognizing and thanking them for their heroic efforts during the pandemic.
Northwell Celebrates included holding uplifting events such as live music and drive-in movies for employees and their families, meal kits sent to employees’ homes, recognition raffles, plus gratitude pop ups and mobile spas at Northwell locations, among many others.
A Culture of Care and Compassion
As you can see, Northwell provides team members with the inspiration, resources, and opportunity to not only succeed but to thrive, no matter what role. We value the contributions of each employee and work hard every day to create a sense of community filled with compassion, camaraderie, and opportunity.
Our focus on supporting and celebrating our people is the heart of our culture—and it’s what makes Northwell a great place work for all.
Northwell Health: Where IT&S Talent and a Passion for Serving People are a Perfect Match
When most people think of Northwell Health and its commitment to excellence, they picture doctors, nurses, and other front-line healthcare professionals. But our team members who work behind the scenes in non-clinical roles play an equally important part of our organization.
Here, meet two of our Information Technology & Services (IT&S) team members who found their dream careers at Northwell!
Witti Naval, Senior Agile Coach, Agile Transformation Center
From her first job at Northwell as a project manager in 2015, Witti Naval has never forgotten that that delivering higher quality products and more relevant solutions requires collaboration and innovation. She takes pride in coaching teams to be more adaptive to respond to challenges by developing efficient, flexible, and responsive software that is fundamental to the success of every employee in our organization, whatever their role. Most important, technology ultimately serves to support our main purpose: providing superior care for the patients who have entrusted us with their well-being.
Witti’s decision to join the Northwell team was inspired by personal circumstances. “I had a parent with early onset of Alzheimer’s,” she says, “and it felt comforting to be in healthcare to better deal with elder care challenges.”
The other main reason she chose Northwell as the perfect place to create a meaningful career was because our values mirrored her own. “I have felt connected to our purpose and commitment to technical innovation because it provides my team and I with the flexibility our patients need to manage their healthcare successfully,” says Witti.
As a Senior Agile Coach, Witti supports Northwell’s commitment to Agile methodology and principles such as prioritizing customer satisfaction; engaging non-IT&S staff early and often in the process; welcoming change and supporting IT&S team members during every step of their development.
Agile Transformation is a much larger endeavor than just changing how software gets built; rather, it involves a complete transformation of the entire organization, with the goal of creating a culture that empowers employees and encourages creativity and innovation.
That goal is one that Witti embraces whole-heartedly, as evidenced in her advice to people just starting their careers: “See if your role resonates with your life purpose and then let your purpose guide you on your career journey.”
Anthony Carvino, Senior Software Engineer
Finding a career that enables you to make a powerful difference in people’s lives has also been a driving force for Anthony Carvino, who was drawn to work at Northwell because it gave him the opportunity to build software and tools that directly improve the experience of medical professionals and their patients.
Anthony has been a core contributor to Nora, software that lets clinicians easily navigate a patient’s health records via their technical device, enabling them to access critical information within a matter of seconds—time that can make all the difference in patients’ lives.
Nora uses Natural Language Processing to answer questions instantly, providing clinicians with direct access to lab results, consult notes, imaging, medications, and more, which has been especially critical during the pandemic.
“Nora embodies everything that we want innovation at Northwell to be,” says Anthony. “It employs cutting-edge technology and architecture to build solutions intended to delight our users. ”This innovative technology exceeds traditional clinical software and improves speed while enhancing the clinician and patient experience.
Most recently, Anthony has been leading the architectural and development efforts for a major component of the next generation of Nora, and he is excited to be working on a project that will further improve the benefits of the software to all Northwell stakeholders.
Anthony is proud to be a part of the dynamic and engaging work environment at Northwell. He is glad that he put his passion for helping others into practice in his career, and he advises others to do the same: “Never underestimate the importance of doing impactful and rewarding work when looking to start your career.”
We’re glad that both Witti and Anthony found their meaningful career paths on Northwell’s technology team. Interested in joining us? Explore IT&S careers at Northwell today.
Northwell recognizes two of our extraordinary team members in honor of Autism Acceptance Month
April is National Autism Acceptance Month, and here at Northwell Health, we are dedicated to supporting individuals on the autism spectrum, whether they are members of our staff or the family of our employees.
Our commitment to a diverse workforce that provides a safe and welcoming environment for people with disabilities led to the creation of our N-ABLE BERG (Business Employee Resource Group). The N-ABLE BERG was designed to advocate, educate, and support our employees of all abilities and their families, ensuring everyone has the resources they need and the respect they deserve.
Here, we recognize two of N-ABLE BERG’s members as they share what working at such an inclusive, affirming, and respectful workplace means to them.
Patricia Troiano, Senior Pharmacist at Long Island Jewish Medical Center
Juggling a clinical career while raising a family can be challenging for anyone, but when you are the mother of twin boys on the autism spectrum, finding a supportive work environment is crucial. For 35 years, Patricia Troiano has found that place here at Northwell. As a registered senior pharmacist at Long Island Jewish Medical Center (LIJMC) specializing in sterile compounding and dispensing, Patricia’s role allows her to fulfill prescription orders and provide IV medication to our patients.
A passionate advocate for the autistic population, Patricia says that being part of the N-ABLE BERG this past year and being given the title of Neurodiversity Project Leader in March has given her companionship, comfort, and an opportunity to spread awareness about autism—all crucial to her fulfillment at work and home.
Patricia has also taken advantage of Northwell’s many continuing education offerings, which have enabled her to develop new skills and flourish in her career. Plus, the culture at Northwell has fostered a real family atmosphere—what Patricia says her co-workers call the “pharmily.”
“We really care about each other and are supportive of each other’s lives outside of work,” she says. “My department has been very empathetic during my family’s autism journey by providing support to me as well as the organizations I volunteer for.”
In fact, her department is raising money to purchase a laptop for her son Christopher’s program, The Nicholas Center, which provides vocational and community programs for those with developmental disabilities.
Through good times and bad, her co-workers “kept me going with encouragement and love,” Patricia says. And she’s proud to note that one of her sons on the spectrum is a Northwell employee, making her career well cared for a true family affair.
Tina Chuck, Advisor with Fair Employment Practices
Tina Chuck joined Northwell in 2011, and just three years later, she formed the Office of Research Policy and Training at the Feinstein Institutes, which evaluates and manages centralized policies, research training, and professional development. Shortly thereafter, her young son was diagnosed on the autism spectrum. It was a very stressful time, as she was managing her new job responsibilities as the director, while trying to find the right work-life balance.
“Thankfully, I had supportive colleagues and reported directly to someone who proactively checked-in on my well-being and taught me how to self-advocate,” says Tina. “I am thankful to have the flexibility in my schedule to care for my son and have access to fabulous professional development resources.”
Now Tina will continue her journey this month as Advisor with Fair Employment Practices in which she is excited to get more involved with Northwell’s workforce equity, diversity, and inclusion strategy and focusing on a broad range of initiatives, including helping support and continue to evolve our BERGs and other social belonging and inclusion initiatives. Recently, she became the co-chair of the N-ABLE BERG and through N-ABLE, Tina has been able to apply her skills and work on programming and events focused on enhancing employee and patient experience for those who are neurodiverse. Her professional network grew as each new N-ABLE BERG initiative connected her with people across the organization and within the community and expanded her knowledge and dedication to diversity and inclusion.
“The opportunities are endless at Northwell,” says Tina, citing everything from team-building activities such as cooking at the Ronald McDonald House to making birthday boxes and duffle bags through Together We Rise for children in foster care.
“I love the passion and grit I see in my colleagues, and their selflessness in rolling up their sleeves to step out of their immediate job title to help others.”
Learn more about Northwell’s commitment to diversity and inclusion. Become part of our team by exploring our wide range of career opportunities here.
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