Clinical Informatics Careers at Northwell Health, Raise Your Career Expectations
Clinical informatics careers at Northwell Health provide opportunities so you can learn, grow and raise your career expectations in a field where you aide our clinical team members by applying and developing clinical IT projects, systems and initiatives that can enhance the patient experience.
Are you a registered nurse interested in exploring a new career path? Below, you will find information about the path you can take to grow your career in clinical informatics. For the complete job profile of each role, we invite you to visit NorthwellCareers.com, or click on the link below to discover a career well cared for with our team. There are many ways to grow in an informatics position outside of this path, from medical informatics to implementation and optimization and more. Whatever path you choose, Northwell has the resources to support and guide you.
Check out our open clinical informatics positions here.
Providing the Foundation for Success for Care Coordination Professionals
At Northwell, we understand the powerful impact behind providing our team with the right training and education so they can perform at their best. Our registered nurse case managers and social workers have unique access to our dedicated education team who provide one-of-a-kind effective training programs from onboarding orientation to leadership education to give our team members the foundation they need for continued growth and development. With continued education and training, our RN case managers and social workers have the skills and tools they need beyond the bedside to succeed in their roles within the care coordination field of practice.
Learn more about the benefits our Care Coordination team members have access to including our talented clinical professional development educators and education advisors. These education professional, leverage their experience and backgrounds to create education and training programs that enable our Care Coordination team members to develop and grow their careers.
Our Care Coordination educators develop and create the following training and education programs for registered nurses and licensed social workers to succeed in their roles:
Orientation and onboarding of new team members
Development of independent learning, self-study programs in conjunction with instructor-led classes
Curriculum development for new case managers, social workers, leaders, and support staff
Continuing education programs for all team members with speakers on specific topics
Access to various tools and resources to support ongoing learning
Through these programs, RN case managers and social workers become advocates for their patients so they are always well prepared to find a solution and treatment option that best works for each situation so patients can heal.
Caryn Stapler, RN, MBA, CCM, says, “We provide a solid standardized program and foundations for success for new hires and every Care Coordination team member across all our (inpatient) sites.” After a career in financial services for more than 20 years, Caryn went back to school to earn a nursing degree before starting at Northwell in 2008 as a registered nurse in Telemetry. She worked as a patient experience coordinator, case manager and today, Caryn is a clinical professional development educator for our Care Coordination team who creates new education programs for registered nurse case managers.
Our Care Coordination education team provides support to our frontline team members. They develop curriculums and schedules for key learning areas within the division for registered nurses, and also develop our mentorship program for rising leaders within Care Coordination. As Northwell continues to evolve and expand, our nurse educators also oversee education affiliation and student programs within the discipline. Heather Gordon, RN, BSN, CCM, clinical professional development educator, is currently involved in a new preliminary initiative that will provide nursing students with experience and exposure in the field of case management. “The education team works collaboratively with unique skill sets and experienced nurses to expand and meet the needs of the care coordination strategic initiatives,” says Heather. Heather’s career history is deeply rooted at Northwell Health. She started at as a nursing assistant, then became a registered nurse in the neonatal intensive care unit. From there, Heather became a case manager in 2007 at North Shore University Hospital in Manhasset. With Heather’s vast experience and dedication, this position lead to her promotion as director of case management and social work in 2019 and then to her current role.
Providing care coordination to those needing assistance requires dedication and drive. Zairia Finch, LCSW-R, MS, advisor, social work services, is responsible for the development and implementation of educational programs and opportunities for our social workers at Northwell Health. Zairia leads the creation of orientation material and competencies, oversees continuing education, provides ongoing learning, and partners collaboratively with other disciplines outside of Social Work Services to further develop interdisciplinary approaches to care. She works to incorporate best practices and innovative solutions to social work specific areas of practice.
Zairia’s social work experience brought her to Northwell eight years ago. “Being a champion of social work and being able to build the social work services education programs, I can see the impact we have on our team members across the health system in providing them with additional education and training,” says Zairia. This exceptional educational training enables social workers to perform their best and succeed within our care settings. In addition, Zairia supports the highly successful MSW Student Program throughout Northwell.
The benefits of working in care coordination includes being able to provide ongoing patient advocacy, supporting positive patient experiences, providing safe discharge plans, and ensuring a seamless transition for our patients across the continuum of care.
Northwell Health is leading the way for our registered nurse case managers and social workers to have unique access to our dedicated Care Coordination educators who provide one-of-a-kind training and education to ensure top of licensure practice and optimal patient outcomes.
Reflecting on Hispanic Heritage Month and a Truly Inclusive Culture
At Northwell, we strive to create a diverse and inclusive work environment, where our team members are celebrated and respected. National Hispanic Heritage Month takes place from September 15 to October 15–it’s a time when we commemorate the accomplishments, contributions and culture of our Hispanic and LatinX team members.
The Northwell Business Employee Resource Groups (BERGs) connect our team members and the communities we serve to create a unified workplace where our employees feel welcome and included. We interviewed BERG Co-chair Dora SantaMaria-Yao, senior director of organizational change management, and BERG Executive Coordinator Lucy Lemus, associate product services and management analyst, to ask them about the upcoming month, the importance of the LatinX BERG, and how their career at Northwell has been supported by the BERG.
Tell us about your career journey in healthcare.
Dora SantaMaria-Yao: I was a 17-year-old high school graduate who had just immigrated from Guatemala. I was looking for a job and found one that required a Spanish speaker. I quickly realized I had a passion for helping patients. I continued that journey for a few years. Later, I continued my college education and got a job at a surgical practice where I grew from a clerk to a multiple practice administrator. I was attracted to Northwell because I wanted to be part of something bigger. As senior director of organizational change management, I oversee change management activities for revenue cycle. The main objective of my team is to focus on the people side of change to ensure success. We also work closely with the project management team for a comprehensive and consolidated delivery of high quality projects.
Lucy Lemus: I came to Northwell two years ago from a career in change management, re-engineering processes, procurement, and urban geospatial analysis across an array of industries. Everywhere I went I would see Northwell facilities, and I took it as a sign. When a friend of mine who works at Northwell told me how grateful she is to be a part of such an amazing organization, I quickly jumped at the opportunity to become a team member too. My role is non-clinical, but I have learned so much about this field and the different aspects of it. As an associate product services and management analyst, my role is to work with my team on the implementation of new solutions and processes for identified business needs, while supporting our end users to adapt to change.
How has becoming a BERG member impacted your career journey at Northwell?
DS: I think it’s important for team members to find a place of cultural belonging, where shared passions can be fueled between our community and colleagues. The LatinX BERG has become my extended family and I’m so grateful to be part of it. I am currently one of the co-chairs for the BERG. The relationships and friendships I have made through the BERGs are precious to me. It has given me a deeper perspective about the organization and our mission and I’m extremely proud of the work we have done together.
LL: It is important to have BERGs that stay true to Northwell’s value of Truly Inclusive and celebrate diversity while fostering a sense of belonging for all team members. Joining a BERG as a new team member at Northwell has provided me with the opportunity to get to know what the organization is about, meet amazing people, and advance my professional development. I am now the executive coordinator of the LatinX BERG, and I can see the positive impact of the BERGs in the organization.
What do you think about when you hear “Hispanic Heritage Month?”
DS: As an immigrant many years ago, Hispanic Heritage Month was a foreign concept to me. I grew up celebrating “Día de la Hispanidad” which is celebrated in the United States as Columbus Day. As my horizons broadened, I started to appreciate the incredible contribution that Hispanics and LatinX have made to this country. I think of the sacrifices and examples from those who have set a path for us today. I think about their struggles and I’m so grateful to get to celebrate it.
LL: I am so proud of my heritage. Hispanic Heritage Month is a time to reflect on our rich and vibrant culture, traditions and contributions. I know the holiday is only a month, but we should celebrate who we are every day.
What is the theme of this year’s Hispanic Heritage Month and what does it mean to you?
DS: The theme for 2022 is: “Unidos: Inclusivity for a Stronger Nation.” As Hispanics, we come from so many different countries with our own culture, food, music and dialects, which can sometimes separate us. We are UNIDOS; we are all Hispanic and together we make for a stronger nation.
LL: The theme for Hispanic Heritage this year is Unity. The theme speaks to our core values, strength, resilience and remembering there is nothing we cannot accomplish together.
The LatinX BERG has a month-long agenda for Hispanic Heritage Month packed with relevant and timely content. Starting with a Hispanic Heritage Month kickoff event on September 15 with guest speaker Dr. Nicolas Hernandez, associate program director, this month-long celebration includes a fireside chat, a LatinX Salsa hour and more. Northwell Health will be holding local celebrations at select facilities during Hispanic Heritage Month.
At Northwell, we are one team, raising health for all. Join us and discover a career well cared for here.
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