Northwell Health Nurse Educators inspire and influence the professional role of healthcare professionals every day. Each day the educators are creating nurturing learning environments, improving academic partnerships with nursing schools across the United States, inspiring present and aspiring healthcare professionals through mentorship, and influencing the efforts of improvements in quality and safety in patient care. Find out more about our nurse educators contributions to our successes and the potential opportunities available to Nurse Educators.
Northwell Health Nurse Educators facilitate learning opportunities with high fidelity simulation at the Patient Safety Institute, and learning opportunities at in-patient and out-patient healthcare settings. The learning activities include simulated mock codes, hands-on clinical skills practice sessions, analysis of patient case scenarios with learners, education on interdisciplinary teamwork, practice with communication tools such as TeamSTEPPS, and integrate the humanistic approaches to patient and family care. Northwell Health Nurse Educators coordinate and educate nurses in fellowship programs such as pediatric, emergency department, peri-operative services, labor and delivery, and critical care and work with the nursing students in a summer nursing student externship program. Nurse Educators contribute to over 30,000 contact hours available to nursing staff including conferences with nationally recognized speakers.
“Made for this.. is the motto for our health system, and as a nurse educator, professional development and growth for the team is my primary goal. Through the application of clinical expertise, individuals are driven to improve the care that they provide and ultimately improve the outcomes of our patient’s,” said Ariceles Prince, Critical Care Nurse Educator, Long Island Jewish Valley Stream.
Northwell Health Nurse Educators work in collaboration with over 50 nursing schools from across the United States. In 2016 Northwell Nurse Educators worked with 5,000+ undergraduate and graduate nursing students. The educators’ efforts include coordinating, assisting, and supporting preceptor placement; academic guidance; and exposing aspiring nurses to the diversities of nursing (eg: flight nursing). Northwell Health Nurse Educators encourage and support over 1800 employees on the nursing academic track (or considering returning to nursing school) or purist of specialty nursing certifications.
Also, Northwell Health has the Northwell Health Hofstra Master of Science -Nurse Practitioner program that started in Fall 2015 consisting of the Adult-Gerontology Acute Care Nurse Practitioner track and Family Nurse Practitioner track. (http://www.hofstra.edu/academics/colleges/nursing-physician-assistant)
Northwell Health Nurse Educators provide mentorship from novice through experienced nurses and other healthcare professionals. The mentorship role includes supporting nurses towards or maintaining their clinical ladder status with nurses growing in tents of Education, Research, Quality, Service Excellence, and Leadership. Mentorship continues with participation in the Northwell Health – Mentoring and Professionalism in Training (MAP-IT) program in the development of humanism among healthcare providers including physicians, nurses and other healthcare professionals.
“What I wanted when I entered nursing was to help people. As a Nurse Educator, now I can cast a wider net. If I can teach orientees how to treat people the way they would like to be treated, I’m fulfilling my original goal in a bigger way as a Nurse Educator here at Northwell Health. Being a nurse educator here is so much more than just a job or teaching; it’s an honor,” said Shoba Kanagamani, System Nurse Educator, Institute of Nursing.
Quality and safe patient care
Northwell Health Nurse Educators utilize evidence-based practice and research to guide the practice of quality and safety in patient care and education as evident by quality outcomes.
Northwell nurse educators are leaders and supporters to facilitate the pursuit of continuous quality improvements. Northwell Health’s champion model has supported a 57% reduction in ICU-CAUTI and a 48% reduction in Non-ICU CAUTI since 2014, a 31% decrease in Clostridium difficile (C difficile) since 2014, and a decrease in pressure ulcers by more than 64% since 2012.
Throughout the health system our nurses depend on our educators to help them understand best practices and to help them advance their skill sets. For them, they always have the support they need, and for the educators, they are always excited to help. “Being in this position, and most importantly, in this position at Norwell, I have been able to expand my knowledge each and every day and I continue to follow my dreams while working with a team that I can depend on. Being a Northwell Nurse Educator has truly allowed me to flourish in my profession and has given me the tools I need to keep succeeding. Because of Northwell, I am made for this,” said Melinda Constantine, Assistant Director of Education, Professional Development & Research Operations, Long Island Jewish Medical Center.
Looking for the perfect career destination? You’ll wish you were here!
Get ready to pack your bags – or at least your resume. Here are ten great reasons for making the move and joining us at Peconic Bay Medical Center (PBMC).
#1 – Big hospital advantages. Small hospital feel.
We’re a 182-bed acute-care hospital and designated stroke center, and though we’re a regional medical center, we have a strong community focus. Our working environment is close-knit and teammates are more like family.
#2 – A community that will embrace you.
Peconic Bay Medical Center is the area’s trusted source for quality care. We have employees who were actually born here and grew up in the community. But no matter where you’re from, this is a place where you’ll be immediately welcomed. That means you’ll be able to offer a full continuum of care to your friends and neighbors.
“I became a nurse because I wanted to make a difference in people’s lives. I was lucky enough to be able to do that for the people who mean the most to me, right here where I grew up. But even if you weren’t born here, you’ll be able to enjoy that connection to your work through patients and staff.”
–Cindy Anderson, RN, Assistant Nurse Manager
#3 – We’re going somewhere fast.
We never settle and are always moving forward. Our award-winning Kanas Center for Advanced Surgery is home to the da Vinci Surgical Robotics Program. PBMC also features Centers of Excellence in Bariatrics and Joint Replacement and is a recipient of the prestigious Joint Commission Gold Seal of Approval for Total Joint Replacement for Hip and Knee.
“Nursing care is exceptional. Everything we do is focused on patient care. We’re never complacent, it’s never business as usual.”
–Bruce Lavelle, RN
#4 – Getting here is half the fun.
As beautiful as our location is, the commute here makes it even more attractive. It’s an easy and peaceful commute, through picturesque countryside.
“Eastern Long Island is kind of like another world – but one you don’t have to go too far to reach.”
–Amy Loeb, Chief Nursing Officer
#5 – Technology to write home about.
When it comes to our clinical capabilities, we refuse to compromise. This includes a brand new, state-of-the-art cardiac cath lab and electrophysiology lab, advanced OR robotics and innovative technology throughout.
“We have the latest equipment. Things we’d have to transfer patients for in the past, we get to help them right here and now. We don’t lose critical time.”
–Bruce Lavelle, RN
#6 – A nice place to visit. An even better place to live.
Although it’s just a short trip to the energy and excitement of New York City, the serene beauty of eastern Long Island makes you feel as if you’re a million miles away, except there’s plenty to do. Enjoy a relaxing day among vineyards and wineries. Explore unique boutiques and shops. Sample delicious cuisine at one of the wonderful bistros and restaurants. Or just relax as you take in the sites
“Most of my life I’ve been a Long Islander, it’s a wonderful area – world class beaches, culture, fine arts, great climate.”
–Bruce Lavelle, RN
#7 – Never a dull moment.
With approximately 30,000 emergency visits each year, we have the busiest ED on the east end of Long Island. This translates into a dynamic and fast-paced environment in all of the areas of our hospital.
#8 – Happy employees.
At Peconic Bay Medical Center, we promote an environment where our people are valued, their skills are advanced, their knowledge is expanded and their ideas are respected. This keeps us inspired, involved and engaged. Our long-term satisfaction proves it!
#9 – You learn something new every day!
Continual professional development is a priority for us. We have a “Back 2 School” program where the hospital supports cohorts of nurses going back to school. We also offer a wide variety of educational resources, including the most advanced simulation center on Long Island.
#10 – It’s the place to grow!
As you can see, there are a lot of reasons to join Peconic Bay Medical Center. But the best one is that we’re just getting started with plans to grow our beautiful facilities and expand our capabilities. Right now, we’ve got great nursing opportunities to join us in these areas:
We focus our resources to empower patients, families and providers so that together they can ultimately achieve improved patient outcomes. In this work we safely transition patients from hospital to home and empower patients with chronic and complicated medical conditions to make the best health care decisions for themselves. Our services don’t end at the hospital doors, but rather, they extend into the homes of our patients and the communities we serve. Caring runs through everything we do.
Helping patients return home.
Transitional Care involves decisions and actions that enable patients to make the transition from an inpatient setting to the comforts of home. This includes medication reconciliation, discharge instruction review, scheduling appointments with PCPs and specialists and resource coordination. In many ways, this is very different from traditional nursing roles. It involves a great deal of one-to-one patient engagement, in person and on the phone. The nurses who take on this role must be comfortable working within each patient’s specific home environment – from houses and apartments to group homes and assisted living communities.
“In addition to their clinical skills, the best nurses for transitional care will possess a lot of qualities you just can’t teach, such as tremendous warmth, hospitality and the ability to encourage patients to buy into the program.”
–Dr. Zenobia Brown, Medical Director, Northwell Health Solutions
Helping patients stay healthy, after care.
Complex Care involves the care of high-risk patients in our practices and communities. It means working with patients to promote healthy living, so that hospitalization doesn’t become necessary. Each personal nurse care manager provides a full health risk assessment (HRA), individualized care plan and ongoing support.
Our employees serve the needs of our patients in the community, working to improve patient care and reduce the need for medical services by helping patients and caregivers more effectively manage health conditions. Our nurses work within a variety of practice settings and geographic areas to provide face-to-face as well as phone contact with our patients. This role requires a high degree of flexibility and adaptability, and feeling comfortable on the go in a changing environment.
“To work in Complex Care, you must be self directed, outgoing, proactive and possess strong time management skills in order to cover a multitude of practices. We’re looking to you to build great relationships with providers, patients, staff and family.”
–Mary DiCostanzo, AVP, Complex Care Management, Northwell Health Solutions
Are you Made for this?
Northwell Health Solutions is helping define a new model of caring, one that is uniquely focused on helping people recover and maintain their health and wellness, outside the traditional hospital setting. With our strong, consistent growth, we have amazing opportunities for ongoing development, in a unique career path. But it’s not a career path made for just anyone. We’re looking for nurses who work hard and aren’t afraid to push boundaries to go the extra mile. If you think you’re made for caring for our patients and communities, you might be Made for this.
You might be Made for a ED nurse career with Northwell Health if…
There’s something about working as an emergency department nurse that sets you apart from the crowd.
…you like your pace fast.
If your work shoes are track shoes, you might be an ED nurse. Let’s face it, you’re fueled by adrenaline and action and life in the ED is the only thing that will quench your thirst for excitement.
“It is a huge challenge to balance the demands of the ER with the organized chaos. It takes a very special person to succeed here.”
–Diana Giacomino, RN
…you know variety is the spice of life.
And you like it extra spicy. Habanero spicy. Every day is different in the ED. Every moment brings a new challenge and a new opportunity to be your best. That’s what you’re made for.
“Every day is different. It’s not made for everyone. It’s unique because you become a master in all fields.”
— Andrew Wong, BSN, RN, CEN, CPEN, CCRN-K, Emergency Department Staff Educator
…you’re a team player.
As good as you are, you know it takes an exceptional team to make miracles happen. You wouldn’t have it any other way. Fortunately, you’ll be surrounded by the best people in the business, including physicians who are consistently named among New York’s best by New York Magazine.
…you adapt at a moment’s notice.
When it comes to handling constant changes in a dynamic setting, you’re a human chameleon. You think fast, act fast and can change fast to suit every situation.
“What’s unique about being an emergency nurse is the constant need to reassess and reevaluate your situation and the situation of your patients–in a moment’s notice.”
–Matthew Hadley, BSN, RN
…you’re always looking for the next challenge.
You never settle and you’re never satisfied. If you even had laurels, you wouldn’t rest on them. You’re inspired to always go further and reach higher in your career.
“I chose emergency nursing because I knew it was a field that would constantly challenge me.”
–Sabina Monosova, BSN, RN
Make your move.
Now that we’ve established that you’re made for a great career in the ED, come to our ED Nursing Interview Week during the week of August 28th. You’ll get to learn all about the opportunities available throughout our 22-hospital system. Find out more here.
Think emergency nursing at Northwell Health is right for you? Attend our upcoming ED event or apply to our open jobs.
At Zucker Hillside Hospital, it doesn’t just take clinical knowledge and skill to do what we do. It takes a special spark, a unique passion for treating patients as the unique and valued individuals they are. We’re profoundly committed to the compassionate care of people suffering from a wide range of behavioral conditions and addictions. We’re also passionate about our leadership role in the field as we pursue new treatments and solutions for helping people through extremely difficult challenges.
“As co-chair for the Evidence-Based Practice and Nursing Research committee at Zucker, I’m focused on initiating practices to improve patient care and satisfaction.”
–Tara Shajan, RN
We’re excited to be able to share our knowledge and best practices with the behavioral health community at the American Psychiatric Nurses Association’s 31st Annual Conference this October in Phoenix, Arizona! We spoke with two of the nurses from Zucker Hillside Hospital who will present their findings at the conference, and here is a sneak peek at their research topics:
DBT is an evidence-based practice therapy created to help the many people suffering from borderline personality or impulse control issues. By uniting cognitive behavioral therapy with Buddhist meditative practices, it combines the best of our advanced knowledge with ancient wisdom. The treatment involves exercises in mindfulness, emotional regulation and distress tolerance and acceptance. Ours is the first inpatient adolescent unit in the country to incorporate this into practice. We’re seeing amazing results in terms of constant observation as well as a decrease in self-injurious and suicidal behavior. So far, we’ve sent eight core staff members from all disciplines for intensive DBT training. We’re continuing to have more staff trained, including nursing staff, so they can gain a greater understanding about the ways DBT can help our patients.
The Importance of Noise Control – Tara Shajan, RN
We weren’t satisfied with our Press Ganey score for patient experience related to noise level. I led an initiative with our RNs and other staff to modify the practices on the unit to control the level of noise on the unit after 11 pm. The change in our mean score since the implementation of the new process has been remarkable – rising from 27 to 72 in just one year. This is a tremendous change. Essentially: Reducing noise level can contribute to improving quiet and therapeutic healing environment and thus enhance patient experience. With these changes, we have completed the goal of bringing up the satisfaction of the patients of the units during the night time. Since the initiative, the staff who would never paid attention to noise change are now aware of it and there is a big culture change . Patients are able to get a good night’s sleep. The improved Press Ganey patient satisfaction score is proof it’s working.
“We found that reducing noise level can improve the therapeutic healing environment and thus enhance patient experience.”
–Tara Shajan, RN
At Zucker Hillside Hospital, we are rejuvenating our nursing research and are committed to encouraging nurses like Trish and Tara to explore untapped possibilities and to discover new and better ways to deliver exceptional patient care. If you’re made for advancing your clinical practice, Zucker Hillside Hospital is made for you.
“The nursing department at Zucker Hillside Hospital has been very invested in promoting nursing research to all the nursing staff.”
— Trish Woloszyn, RN
Think you might be made for a career in Behavioral Health? Explore availablecareers here!
If you refuse to settle, if you constantly push yourself to achieve more, if you want to work on the cutting edge of surgical nursing, a nursing career at North Shore University Hospital (NSUH) is made for you. We’re a Level I trauma center, a destination surgical center for the region and a place where the most complex surgeries are an everyday thing.
We’re bringing together a team of top-notch clinical professionals
We’re constantly investing in state-of-the-art surgical technology
We’re growing fast and enhancing our extensive capabilities, including a new building that will house 18 brand new state-of-the-art operating rooms
We’re adding ORs with hybrid technology and new ICUs
We’re opening a world-class heart transplant center
In all we do, we’ll continue to deliver high quality care and we won’t stop pushing the envelope. We are making changes at a pace that no other hospital can keep up with, and we need the right people to make it happen.
“Miracles happen at North Shore.”
–Kelly Treacy, Associate Executive Director of Perioperative Services
The heart of incredible achievements.
One of our most exciting developments is the upcoming opening of our new heart transplant center. “A life-saving heart transplant program at North Shore University Hospital will be a major resource for residents of Long Island, Queens and the outer boroughs,” said Alan Hartman, MD, Senior Vice President and Executive Director of Cardiovascular and Thoracic Surgery at Northwell Health. “This gives transplant patients access to high-quality care, closer to home.”
Facing challenges head on.
From transplants to all of our surgical services, outstanding people are what drive our exceptional care. They question assumptions, push boundaries and always put patients first. The result? An impressive array of awards and designations:
Bariatric Surgery Centers of Excellence as named by the American Society for Metabolic and Bariatric Surgery
Named among the nation’s best hospitals by U.S. News & World Report for neurosurgery, heart surgery and GI surgery
Designated Academic Centers of Excellence for minimally invasive surgery in gynecologic oncology and gynecology by the American Institute of Minimally Invasive Surgery
“This is for people who are eager to learn and want to be part of something really incredible –which is the delivery of stellar patient care. It is so much more than a job, it’s a passion.”
— Kelly Treacy
Movers and shakers.
To help grow exceptional OR performers, we provide exceptional opportunities for continuous learning. We also offer general OR and Ambulatory OR fellowships. And with our commitment to promoting from within, you’ll enjoy exceptional career advancement possibilities. This is a place where career progression is not only encouraged, it’s expected. And we’ll give you every tool and opportunity you need to go as far as your ambition will take you – RN to BSN to MSN and more.
“The caliber of people we’ve brought on has been fantastic, including baccalaureate-prepared nurses (many who are in pursuit of a master’s degree).”
— Kelly Treacy
Take up the challenge.
The continued excellence of our surgical programs requires OR nurses with the skills and passion to rise to meet even the greatest surgical challenges. If this sounds like it was made for you, you can take that next step at our OR Nursing Interview Day on Thursday, August 17. We’ve got 8, 10 and 12-hour shifts to choose from.
Refuse to settle. Don’t compromise your career to work conveniently. Help us shape the future of OR nursing, and accept the challenge that comes with it.
Interested in joining our team of OR nurses? Explore our unlimited career possibilities today.
We’re delivering on the promise of new life – and amazing careers
At Long Island Jewish Medical Center’s Maternal Child Services division, we give our all to make sure babies get a healthy and happy start. In addition to delivering 9,000 babies a year, we provide them and their mothers with the finest care possible. Our determination to care for our mothers and babies runs through everything we do, and we’re proving it by committing to being designated “Baby-Friendly.” This prestigious recognition means that we provide a level of care that enables optimal infant feeding and mother/baby bonding.
What does that mean for our RNs? It means breaking with convention.
“It’s an exciting time to be a nurse at LIJ. We’re on the journey to become a designated Baby-Friendly hospital. The journey is challenging, but well worth it!”
Becoming Baby-Friendly involves a lot of work, implementing evidence-based best practices, and a commitment to excellence. That’s why we are looking for RNs who are passionate about furthering their education and expertise, including by becoming Certified Breastfeeding Counselors. We also offer certification classes in Electronic Fetal Monitoring and Maternal Newborn Nursing, and exams onsite. “It takes a special person to work with mothers and babies,” adds Maureen. “It’s a totally different type of nursing.”
When nurses are looking to get involved in our efforts to drive change and implement the latest evidence-based practices, the OB division has many councils and committees to choose from such as our monthly Baby-Friendly Hospital Initiative Core Group. In this group nurses gain awareness of the changes we are looking to make and are able to provide valuable input. Nursing staff who are interested in the initiative may become Champions and they bring information back to the units and also assist with hands-on training.
We’re committed to involving our nursing staff in any changes made throughout the division — together, we’re delivering health care of the future.
“To be a successful maternity nurse, you need to be dedicated, caring, compassionate, ambitious, eager to learn, able to multitask and a team player.”
–Kathy Devlin, RN, BSN, Interim Director of Patient Care Services, OB Division
Providing evidence-based care is not always easy. It means adapting to new policies, new procedures, and being willing to help change the culture. We want nurses who are willing to be challenged so that we can continue to provide the highest standard of care to our mothers and babies.
“Our OB division is very large and diverse. We excel at supporting teamwork, growth opportunities, continuing education and exceeding patient expectations.”
Are you made for coming out of your comfort zone and looking to take your nursing education a step further? Register for our Maternal Child Nursing Interview Day on Thursday, August 3.
If you’re a nurse looking to hone your skills, get a unique educational experience, or just get your career off to a start in an environment where you can get extra support and guidance, working nights could be the wake up call you need. We asked our own nurses at Lenox Hill Hospital their favorite reasons for working the night shift, and here are the top ten:
#1 – Get in your zone.
For many nurses, the night shift provides an ideal setting for focusing on delivering exceptional care.
#2 – Cut the red tape.
Because your patients are likely to remain throughout your shift, you’ll enjoy more patient work and less paperwork.
#3 – We’ll show you the money.
With generous shift differentials for working nights, nurses are rewarded for taking on this important role.
#4 – Get your career off to a great start.
Night shifts are a great way to start your career. There’s no better environment for the hands-on opportunities you’re looking for when getting to know your unit, the doctors and the overall processes.
#5 – Reduce the chaos.
With more stability during the night shift, there’s less relocating of patients, reducing the physical tasks associated with it. Whether or not you are new to a unit, you’ll appreciate the change of pace.
#6 – Want great leadership? We have you covered.
Our excellent leadership coverage on night shifts provides the support and guidance our nurses need to be at their best.
#7 – Our team really comes together at night.
We have many activities and initiatives to keep our team engaged at night, like our town hall meetings, nurse council and nightly huddles.
#8 – Welcome to night school.
We have nurse educators specifically for the night shift. This is unique among hospital systems, and is an especially beneficial resource for new grads or nurses who are new to the unit.
#9 – Improve your balance.
Working night shifts can help you achieve a better work-life balance and spend time with your family.
#10 – Take a chill pill.
Even with less chaos and bureaucracy, there will still be times when you’ll appreciate such stress relief activities as our spa nights.
So, think the night shift might be made for you? If so, you might be Made for this!
“I feel like Northwell Health has given me so many opportunities to further my education and my skillset.”
A commitment to service, a spirit of compassion and a gift for leadership have always defined Desiree Gropp. Joining the Marines young, she matured during her military career while growing her sense of responsibility, dedication and determination. She would soon find how well these skills would transfer to her future health care leadership role at Northwell Health.
Desiree joined Northwell Health in 2014 as a staff nurse on the medical/surgical floor at Long Island Jewish Medical Center (LIJMC). A year later, an opportunity arose for an Assistant Nurse Manager on the unit. Even though she was only a year out of nursing school, she applied for the job – and got it. “I was so stoked and so excited,” Desiree remembers, “I couldn’t wait to start!”
A short time later, Desiree’s director met with her and asked Desiree what her five-year plan was. She responded, “I want to be sitting in your seat.”
As it happened, there was a need for a creative, open-minded and energetic Nurse Manager to drive important change in the Emergency Short Stay Unit while ensuring that care delivery and quality continued to meet our high quality of care standards.
Knowing all of the challenges ahead, Desiree jumped in headfirst. She developed strong partnerships with colleagues while ensuring that the needs of patients and their families were consistently met. With the opening of a new unit at LIJ, she has again demonstrated that she is a positive change agent as she moved her team from an overflow to an inpatient unit, taking on the challenges with pride, grace and dignity.
It’s a highly challenging position, but Desiree’s military background has prepared her well for it. “In the military, I learned to keep calm under pressure,” admits Desiree. “They instill that in you.” In recognition of her achievements, Desiree received the Northwell Health Leadership Award during the recent Nurse’s Week celebrations.
For Desiree and other veterans, Northwell Health maintains a steadfast commitment to supporting them in their return to civilian life. We have been named a Military Friendly® Employer three years in a row, are proud members of Nassau County’s Welcome Back Warriors Program and the Veterans Jobs Mission, are the premier NYServes partner and participate in other programs committed to serving those who’ve done so much to serve us all.
“I’ve always been a go-getter and I’m constantly thinking about what I can do next. I like to set the example and motivate other people.”
Veterans like Desiree have sacrificed so much in the service of our country. At Northwell Health, we’re proud that they choose to continue their life of service with us. If you’d like to learn more about our commitment to your career transition and growth, please visit jobs.northwell.edu/veterans. Connect with our Veteran Program Specialist and learn about our events tailored for veterans by joining our Veteran Talent Community.
Interested in joining our team of nurses? Explore our unlimited career possibilities today.
I knew I wanted to become a nurse because I have always had a passion and a drive to be a part of the healing process. I believe that nursing is simply to give tender loving care while applying it to the everyday concept of medical care. Now, I have been a Registered Nurse for eight years, and over these pasts few years I have had the pleasure to work with many talented and compassionate individuals who work in different departments, and within different capacities. Working with these individuals at Northwell Health, I have realized that as a team we can accomplish anything.
We are all part of our patient’s healthcare team. Whether it is the nurse, the physician, the nursing assistant, dietary, engineering, the security guard, administration, housekeeping, etc. We are part of a team whose goal is to provide the safest and finest care we can deliver. We are all unique individuals who bring ideas to the table.
I became a part of Southside Hospital’s nursing team as a Labor and Delivery nurse. Labor and Delivery is an extremely intense, high-stress level area where emergencies occur daily and I was privileged to work amongst the best team, and with them, we delivered the best care even throughout any emergency. Two years later an opportunity was presented to me to join the Cardiothoracic ICU Fellowship program Northwell Health has. Throughout this experience, I was able to learn some of my best skills from the astonishing cardiac surgeons and the most remarkable nurses that I worked with. After the fellowship, I realized that my true passion was working in the delivery room and I accepted a position as an Assistant Nurse Manager. Taking on this task was a huge endeavor for me. This role is not about being a manager it’s about being a leader for your team. Communicating effectively, listening to others, leading by example, and many other traits are all qualities of the type of leader that I am. The culture of this organization has taught me how to be this way. Empowering one another, supporting one another, and collaborating with one another are some of the characteristics of the culture we have here that help guide me. We are all different and unique in our own way but we treat each other equally and with respect, and our patients receive the best care because of who we are. We are all truly together and that’s one of the reasons why I’m proud to work here.
Over the years, the best opportunity that I have been given is the opportunity to change people’s lives. I’ve taken care of some of the sickest patients in the hospital, and within weeks I’ve seen these patients walk out of the hospital. That’s the opportunity that touches me most and reminds me why I love being a nurse. All of my other opportunities remind me why I love being a nurse at Northwell Health.
Huntington Hospital receives its 4th Magnet® designation
Huntington Hospital, one of our community hospitals, has recently attained its 4th Magnet® designation from the American Nurses Credentialing Center (ANCC). This is the highest honor an organization can receive for excellence in nursing care. In addition to being the first on Long Island, they are also second in New York State, and one of just 36 in the country to receive Magnet four or more times. Magnet status is the gold standard for nursing excellence – a reflection of Huntington Hospital’s nursing professionalism, strong collaboration, innovation, and teamwork as well as superiority in patient care.
Huntington Hospital’s culture is built on a commitment to quality, exceptional experience, and excellence for both patients and employees. “Our Nursing Leadership team is professional, dedicated, and committed to ensuring the best practice environment,” said Janet Milanese, Associate VP of Nursing.
Their nurses are able to practice in a supportive environment where opportunities are abundant, innovation is encouraged and their voices are heard. Their nurses work collaboratively and collegially with their interdisciplinary team to provide the best outcomes for their patients. “Senior leadership remains committed to nursing and meeting their strategic goals by supporting education, certification, and resources necessary to continue to provide high-quality care. Achieving and maintaining Magnet designation is a true testament to not only nursing efforts but also the efforts of all that support the nursing department at Huntington Hospital,” said Donna Tanzi, Director of Nursing Education and Professional Development.
Nurses at Magnet facilities can feel the strong attraction between the two as they are known for their high retention rates, high job and employee engagement/satisfaction scores, as well as a culture of excellence and positive patient outcomes. “As a new nurse seeking employment, Huntington Hospital was my number one choice because of their sterling reputation as a Magnet designated hospital. Working alongside nurses who hold such high standards has given me an unsurpassable advantage in my career. I consider myself very lucky to work in an organization that thrives on education and excellence,” said Jessica Shremshock, RN. Nurses are identified as the pioneers at the forefront of our evolving health system and all aspects of patient care, and the nurses at Huntington Hospital are always keeping the patient and their family’s needs at heart and find innovative ways to meet those needs. It’s that sense of empathic necessity that keeps their nurses motivated and constantly seeking ways to improve the care of their patients by refining nursing-sensitive indicators and keeping patients at the center.
Huntington Hospital nurses feel empowered knowing they have a voice that will be heard, and this support reinforces the culture of pride that is felt by all who work here. Megan, a registered nurse in the ER reaffirms just how special working at a Magnet organization feels, stating, “Working in a Magnet facility reminds me every day why I chose a career in nursing in the first place.” Shannell Blanchard, RN, also adds, “Working at Huntington Hospital has really changed the way I practice nursing. As a magnet hospital, they hold their nurses to standards of excellence and it has given me a foundation with which to be a better nurse. I am glad I made the choice to work here.”
Being recognized by Magnet is a tremendous honor. The culture of excellence at Huntington Hospital continually inspires the highest level of safety, quality, and patient and staff satisfaction. This fourth achievement affirms the foundation of nursing excellence they have built.Explore their nursing opportunities. (link to RN Huntington positions)
Leading the transformation of health care – our people were made for this!
“Buckle up, because we’re going to be going to places we’ve never been before.” – Maureen White, RN, VP, Chief Nursing Executive
This is no time for “business as usual” or following the “status quo” or any other cliché you can think of. We’re defining the healthcare industry of tomorrow! That means we HAVE to think differently and deliver innovative solutions to achieve results we’ve never achieved before. To make our communities healthier, we’ll need to get out of our comfort zones as healthcare leaders. Above all, we need to drive nursing excellence through highly-engaged leaders.
That is exactly what happened at this year’s Nursing Leadership Retreat, “Beyond Boundaries: The Amazing Race to the 90th Percentile”. Held on May 15 and 16, approximately 220 nursing leaders – Nurses Executives, Nursing Directors, Nurse Practitioners, Nurse Managers, and High Potential Bedside Nurses – attended the retreat. The goal – to take our engagement and satisfaction scores to the 90th percentile and beyond! You could tell from day one that things were going to be different.
On the first day, we broke from past retreats by engaging participants like never before with games, puzzles and even a scavenger hunt. The participants divided into teams and were asked to explore various companies in the Midtown Manhattan area. Each activity served to challenge the participants’ teamwork, communication, creativity, and awareness of their surroundings. The challenges focused on developing best practices for customer experience, employee engagement, quality standards, and identifying characteristics of the best places to work.
On the second day, we heard the insights of a wide variety of exceptional presenters, including Dr. Jim Merlino, formerly the Chief Patient Experience Officer at the Cleveland Clinic and presently the President & Chief Medical Officer of the Strategic Consulting Division at Press Ganey. Dr. Merlino shared his strategies and experiences regarding how to lead an organization in patient experience. He also included Northwell Health specific recommendations in his discussion based on his knowledge of the health system’s Press Ganey performance.
Dr. Jim Merlino, formerly the Chief Patient Experience Officer at the Cleveland Clinic and presently the President & Chief Medical Officer of the Strategic Consulting Division at Press Ganey. Dr. Merlino shared his strategies and experiences regarding how to lead an organization in patient experience. He also included Northwell Health specific recommendations in his discussion based on his knowledge of the health system’s Press Ganey performance.
Darren Williams, of the Barry Wehmiller Leadership Institute and Simon Sinek who presented on “Finding the CEO in Yourself” and developing the leader in others. They explored who to find fulfillment in watching others actualize their fullest potential.
As we move forward, we identified a number of topics to focus on in our efforts to remain at the forefront of the healthcare field:
The future of health care on a national and local level:
External factors that will influence/effect Northwell Health such as competition, the economy and the ACA
Strategies for addressing these external factors:
The role of Nursing in meeting the strategic vision of the health system
At Northwell Health, we’re revolutionizing every area of health care. If you have a pioneering spirit and a forward-looking attitude, you were made for this. Come be part of it and learn more here.
“If you want to accomplish something, you have to believe it’s always possible.” – Maureen White
Our nurses love what they do and where they do it.
“Employees feel like they’re part of a family when they come to work here.”–Marianna Vazquez, Associate Executive Director, Patient Care Services, Chief Nursing Executive, Plainview Hospital and Syosset Hospital
You can’t argue with the numbers. At Plainview Hospital and Syosset Hospital, our recent employee surveys with engagement percentages in the 90s are among the highest in our health system and show that our nurses love working here. Our employees mentioned the exceptional care we provide and our supportive leadership as key reasons for their high satisfaction.
Two great hospitals with one great passion.
The more you know about Plainview and Syosset Hospitals, the more you’ll want to grow your nursing career at one of these places.
We currently see approximately 35,000 emergency patients per year at our 204-bed teaching hospital. A designated Stroke Center, Plainview is also recognized by the Joint Commission as a Top Performer for Quality Measures for Heart Attack, Heart Failure, Pneumonia and Surgical Care. The Joint Commission has certified Plainview in advanced diabetes and hyperbaric medicine. We also have certification in minimally invasive gynecology. To maintain our high standards, Plainview is fostering an environment focused on nursing excellence with Magnet® status as the ultimate goal.
Our 103-bed community hospital is home to the Orthopaedic Center of Excellence, the Davis Vision Eye Surgery Center and the Interventional Pain Management Center. We’re a 911 Receiving Station and a designated Center of Excellence in Minimally Invasive Gynecology by the American Association of Gynecologic Laparoscopists. We’re also a designated Bariatric Surgery Center of Excellence by the American Society for Metabolic and Bariatric Surgery and the American Society of Bariatric Surgery.
Both hospitals also serve as clinical campuses for the Hofstra Northwell Health School of Medicine. No matter which hospital you work in, you’ll be part of New York’s leading health system and the state’s largest private employer offering competitive compensation and benefits, continuous learning and educational opportunities and advancement potential.
“We’re committed to giving our emergency nurses the best support possible, including advanced technology and an extensive orientation.”–Debra Clifford, RN, Nurse Manager
Interested in joining our Plainview/ Syosset team? Explore our unlimited career possibilities today.
Northwell Health nurses are driving change in behavioral health.
May is Mental Health Awareness Month. At Zucker Hillside Hospital, Northwell Health’s nationally recognized behavioral health center, we’re committed to the compassionate care of people suffering from a wide range of conditions and addictions. We’re passionate about our leadership role in the field as we pursue new treatments and solutions to help our patients reintegrate into the community.
That’s why we’re looking forward to sharing our knowledge and best practices with the behavioral health community at the American Psychiatric Nurses Association’s 31st Annual Conference this October in Phoenix, Arizona.
Zucker Hillside Hospital has been an active participant and presenter at the conference for many years. In fact, our Chief Nursing Officer, Marybeth McManus serves on the Research Council steering committee board. We’re very excited about the volume of presentations by our nurses this year — eight posters and one podium presentation. “We are really rejuvenating our nursing research and evidence based council at Zucker Hillside,” notes Marybeth. “This year we’re going all out to share what we’ve got going on.”
With new research initiatives and the rollout of the evidence based practice competency, Zucker Hillside Hospital is upping the game for nurses in their professional practice. Not only that, but the hospital opened a brand new building in 2013. “Northwell Health really supports behavioral health,” states Marybeth. “That’s unique for a health system and we’re excited to be able to disseminate some of the cutting edge things we’re doing here.”
We’ll be sharing previews of our nurses’ presentations over the coming months, which include topics such as dialectical behavioral therapy, the effect of noise control on patient satisfaction, elevating family centered electroconvulsive therapy, experiences and utilization of the New York State Office of Mental Health’s “Preventing and Managing Crisis Situations,” and more!
Over 800,000 patients turn to us each year in times of emergency.
Emergency nursing at Northwell Health is driven by our mission to provide better patient care. With 21 hospitals throughout the five boroughs, Long Island and Westchester, we have emergency capabilities you won’t find anywhere else:
Two state-of-the-art EDs opened in the past six months at Southside Hospital and Huntington Hospital
New York City’s first ever freestanding emergency department
State-of-the-art SkyHealth helicopter service
In addition, we feature innovative Telehealth/Telestroke/Telepsych programs that connect patients presenting specific conditions with the appropriate specialist in their area. Even if not on site, the specialist can connect via video and audio right at the patient’s bedside.
“By being an emergency nurse at anyNorthwell Health facility, you’re not just part of one hospital, you’re part of an Emergency Medicine service line, and a health system.”
— Kate O’Neill (Enright), RN, MSN, Director of Clinical Operations, Emergency Medicine Service Line
Your career, your choice.
“There’s a lot of opportunity for nurses to develop and grow professionally within Northwell Health. You’re part of a vast health system, not just one hospital,” says Kate O’Neill (Enright). Whether you’re looking to work in a fast-paced urban medical center or a more intimate community hospital, Northwell Health has a place for you. And with the diversity of cases we handle, you’ll experience continual professional challenge.
The learning never stops, and neither does your career. We believe in constant learning, development, and professional growth. The only way this happens is through a commitment to our nurses to make it happen.
“Our nursing talent is extremely important at Northwell Health and our system offers numerous opportunities. In addition to a very structured fellowship program for new graduate emergency nurses, we also focus heavily on developing our nursing leaders.”
–Paula A. Fessler RN, BSN, MSN, MS, FNP-BC, Vice President, Emergency Medicine Service Line
Throughout our extensive system, you’ll be able to:
Benefit from our structured Emergency Nursing Education and opportunities for mentorship
Leverage the potential to grow into leadership roles – Assistant Nurse Manager, Nurse Manager, ADN and more
Experience unequaled educational opportunities, including tuition reimbursement, fellowships, advanced trauma training, career ladders and more
Enjoy the front line engagement of our shared governance model and our collaborative care committees
Make the call.
We have openings throughout our system for exceptional team players who can think and act fast.
“We’re looking for nurses who are engaged in their professional practice, patient-centered, and looking to be part of a dynamic organization.”
— Kate O’Neill (Enright), RN, MSN
Interested in joining our team of nurses? Explore our unlimited career possibilities.
An exciting future in surgical nursing starts May 15th!
It’s not often you get the chance to reinvigorate your career while helping to redefine an entire professional field. That opportunity happens on May 15th at the Operating Room (OR) Nursing Interview Day at Northwell Health’s Lenox Hill Hospital.
At our Interview Day, you’ll begin to experience the career advantages our employees already enjoy. That’s because Lenox Hill Hospital truly offers the best of both worlds – the challenge, variety and advanced technology of a large, metropolitan medical center and the close-knit, supportive setting of a community hospital.
Big city excitement.
Located in the heart of Manhattan, Lenox Hill Hospital delivers exceptional health care to one of the most vibrant areas in the world – a service area that includes millions of people. Working as an OR nurse in this 652-bed world-class facility enables you to experience state-of-the-art technology as well as close collaboration with some of the top clinical professionals in the field. We currently feature:
22 operating rooms (expanding to 25)
We have three surgical robots, including the DaVinci Xi and Si Robots
A wide array of robotic procedures, including cardiothoracic, orthopedic, neurosurgery, robotics, general surgery, orthopedic, pediatrics and sports medicine.
Innovative working environment, including eICU, telemedicine, SkyHealth helicopter and much more
By putting this and other advanced technology in the hands of exceptional physicians, nurses, techs and other skilled professionals, we’ve become a recognized source for surgical excellence. We’ve been named a Bariatric Surgery Center of Excellence by the American Society for Metabolic and Bariatric Surgery as well as one of U.S. News & World Report’s top hospitals for heart surgery, GI surgery and neurosurgery.
“We have different types of robots, including our Mako robotics for orthopedic surgery and our newest robot for ENT cases.” –Ella Shapiro, Associate Executive Director of Perioperative Services, Lenox Hill Hospital
Small town engagement.
Nobody would ever confuse New York City with a small town. And although Lenox Hill Hospital is in the heart of Manhattan, we foster a working environment that feels like family. Our nursing leadership is active, involved and supportive. For highly skilled and compassionate nursing professionals, Lenox Hill Hospital provides a wide variety of other professional advantages, including:
Interdisciplinary collaborative care council committed to seeking opportunities to improve units, establish/improve processes and patient outcomes
Excellent compensation and benefits
Tremendous growth potential within our 21-hospital system
Commitment to your ongoing education and development
“Passion, work life balance, positive patient experience, safety, quality, growth and leadership. That is what you will find at Lenox Hill and Northwell Health and why I’ve been with Northwell Health Facilities for the past 29 years.” –Gloria Collura, Senior Administrative Director II, Manhattan Eye, Ear and Throat Hospital at Northwell Health
Find out for yourself.
“I like to ask nurses, if this was a perfect world what service lines would you scrub on? Tell me your top three choices. I am fortunate enough to make that work.” –Ella Shapiro
To experience first hand all we have to offer surgical nurses, come to the OR Nursing Interview Day on Monday, May 15th. Register here.
This week, Northwell Health will be at the AORN Global Surgical Conference & Expo. If you’re attending the conference, visit our recruiters at the AORN Career Center – Convention Center Room #153A on April 1 and April 2, or you can come by our booth #537, April 2-4.
Make the most of your conference experience by reading the advice directly from our hiring managers. Not attending the conference? That’s okay, too. The advice below will help you with your career journey to join Northwell Health.
The little things mean a lot.
It may not seem like a big deal, but arriving on time, dressing appropriately, and following directions can make a big difference. More than that, be engaged, and actively listen. And, of course, always bring a resume.
“You would be surprised how many people don’t do the simple things well.”
— Ella Shapiro, Associate Executive Director of Perioperative Services at Lenox Hill Hospital
Be passionately curious.
It’s a familiar, but true statement, that people don’t care how much you know until they know how much you care. Be enthusiastic, research your desired employers, and be prepared to ask intelligent, insightful questions.
“We’re always looking for candidates with a positive attitude, a positive outlook, candidates with the willingness to say, ‘I don’t know, but I would love to find out.”
At Northwell Health, we’re looking for those candidates who go above and beyond. We seek those who are knowledgeable, but also willing and eager to learn new things. You must be willing to educate yourself on new procedures and products, specialty certified, or interested in obtaining certification. Above all, you must be focused on putting the patient and patient safety first.
“Make a statement and show your enthusiasm. Instead of approaching your availability with ‘this is what I can do,’ say ‘I want to work here, what opportunities do you have?’ That shows us that you’re passionate about working with us and are willing to do what it takes to make it work.”
–Dolores Reisert, Senior Administrative Director for Perioperative Services, Long Island Jewish Medical Center
Find out for yourself.
To experience first hand all we have to offer surgical nurses, come meet us in person. If you’re not attending, visit our Careers page on Facebook to get to know us, our opportunities, and our culture. When you do, we’ll share all the advantages of a career in surgical nursing at Northwell Health . In addition to our state-of-the-art technology, you’ll benefit from working with a team of the top clinical professionals in the field with nursing leadership that is active, engaged and supportive.
World-class Cardiac Care in the Heart of Eastern Long Island
Nurses seeking to work at the leading edge of cardiac care have to look no further than Long Island.
With two outstanding hospitals – Southside Hospital and Peconic Bay Medical Center, Northwell Health is bringing the best cardiac care – and cardiac nursing careers – right to the communities of eastern Long Island.
The Northwell Difference: Southside Hospital
Looking for award winning, record setting achievements to match your own career aspirations?
Southside Hospital currently handles approximately 500 open heart cases per year
45 Minute door-to-balloon time
American Heart Association Silver Quality Achievement Award
Aggressively pursuing Magnet® recognition
Southside Hospital is currently expanding cardiac capabilities with additional cath labs, EP labs, 24/7 cardiac care and testing. We’re looking for top nurses that will fill a variety of cardiac positions – from surgery to recovery to cath lab to cardiac rehab and more. Whatever the role, nurses enjoy a family-like working environment with management that is strong, supportive, transformational, and hands-on. Southside Hospital offers ongoing continuing education, Master’s programs, certification support and a high level of career mobility.
Making the Industry Change with Innovation: Peconic Bay Medical Center
Peconic Bay Medical Center, a proud member of Northwell Health, offers nurses ground-floor opportunities to contribute to an exciting transformational culture. This location is opening a state-of-the-art cardiac center that includes cath lab, electrophysiology and advanced cardiac care.
To realize this bold vision, the hospital needs high potential achievers with the skills and determination to take cardiac care to new heights. It’s part of our culture to offer training and learning resources unlike anywhere else, from our simulation center to the opportunity to train at world-class facilities to an award-winning corporate university and the Hofstra Northwell School of Medicine.
Regardless of which hospital, the future is the same. Northwell Health cardiac nurses get the opportunity to transform the future of cardiac care in an exceptional location. The area offers close proximity to all of the excitement and activities of New York City, yet with a style all its own that makes it seem a world away. There are inviting vineyards and wineries, unique boutiques and shops, wonderful bistros and restaurants, peaceful and nostalgic farms and much more. In less than an hour, you can find yourself at the beach, the Hamptons, Fire Island or any number of other great destinations. On top of all that, it’s just a short trip to the endless activities and excitement of Manhattan.
If you’re looking for a great cardiac nursing career, now’s the time to get started. Join one of our upcoming hiring events:
In 2016 Laura Iacono, the Neurosurgical Intensive Care Unit (NSCU) Nurse Manager at North Shore University Hospital, helped the hospital obtain the prestigious Silver Beacon Award. Her passion for staff development, professionalism and empowerment has resulted in the NSCU’s achievement of 60% advanced certification by bedside nurses and 70% Clinical Ladder Nurses. The NSCU is a leader in quality metrics, with a 66% reduction in CAUTI, 100% reduction in CLABSI, 75% reduction in pressure ulcers and a 25% reduction in falls in 2015. Iacono was also the recipient of the Nurse Leader Excellence Award at North Shore University Hospital and the Nurse.com GEM Northeast Reginal Winner for Nursing Leadership.
“This is not an award for my accomplishments, but an award that tells the story of a team committed to excellence every day with every patient,” said Iacono when she received the GEM award. She pointed to North Shore University Hospital’s neurosurgical ICU unit winning the AACN Silver Beacon Award for Excellence and the process she and fellow nurses pursued as her proudest moments.
“Now they [the nurses] know the strength of the team is so much stronger than the individual,” Iacono said. She said the Beacon award confirmed her ability to encourage and empower her staff – and the staff in turn showed a positive attitude on the unit, even under difficult circumstances.
The decision to stick with what she knew best and what she enjoyed most—neuroscience nursing—has been instrumental in her practice. “It excites me, it drives me and inspires me every day,” she said.
Iacono offered some words of wisdom to new nurses: “Always ask questions of senior nurses, nurse leaders, physicians and NPs. You will not learn everything if you only rely on your bedside care to gain knowledge.”
With 30 years of neuroscience nursing behind her, Iacono recalled how strongly she felt about the specialty when she began her first position on a neuroscience unit, “I felt I was the luckiest nurse in the hospital.”
An early mentor, Beth Honan, was the educator who passed on to Iacono a depth of knowledge and later met with her and other nurses weekly in preparation for the neuroscience certification exam. “I would watch her talk to physicians about patients and see how the physicians respected her knowledge and judgment, and I knew I wanted to be just like her,” Iacono said of Honan.
Iacono offered some more practical advice: “If a manager, leader or mentor asks you to do something beyond your comfort zone or even outside of your area of interest, say ‘Thank you for the opportunity,’ then take that opportunity and work with it to the end. They may see something in you that you do not see in yourself. You will be surprised at what you can do.”
I knew I wanted to join Northwell Health because the entire system strives to improve our communities through education, conduction of research and providing quality healthcare. I choseNorth Shore University Hospital primarily because it is a teaching hospital and offered the William Randolph Hearst Critical Care Fellowship. I already knew I wanted to be a critical care nurse when I graduated and this unique fellowship that was offered was just the beginning of my journey. When I began my fellowship 10 years ago, it was broken down into three phases which included patient simulation experiences, didactic learning sessions and direct patient care assignments. The various phases provided the required tools and prepared me to be an effective Neurosurgical ICU nurse. Now, I have the privilege of being a preceptor for the new fellows and thoroughly enjoy the experience.
After my fellowshipended, I received an RN position within the same department, Nerosurgical ICU (NSCU), and each day brings a new experience. Being at the bedside and advocating for my patients at a crucial time during their recovery is what drives me. The NSCU team is exceptional and I consider them my family. Over the years I have served in various capacities such as the co-chair for the Collaborative Care Council, Beacon committee member, peer interview panel member, and participate in various performance improvement projects such as Quiet time and serve as the CAUTI champion. I am currently enrolled in the first Manhasset cohort for a Masters in Leadership program, which is a great opportunity provided by the health system.
I knew I wanted to continue to do great things for this health system and when a Catheter Associated Urinary Tract Infection (CAUTI) problem arose in 2011 I was able to make a real difference in decreasing the percentage of patients that acquired an infection. The team that I was on developed an evidence-based CAUTI bundle that consisted of insertion and maintenance of indwelling urinary catheters (IUC), early catheter removal with development of a straight catheterization protocol and focused collaboration between nurses and physicians to review catheter necessity during patient rounds. Initially focus was on urine backflow prevention, creating criteria for when to obtain urine cultures and developing a protocol for straight catheterization based on bladder ultrasound results. Once we had our goals and a plan in place we began implementation from the years 2012 to 2014. In 2012 a 19% reduction in CAUTI was achieved. In September 2013, four NSCU nurses including myself were accepted into the AACN CSI Academy with CAUTI reduction as our leadership project and in 2014, the four CAUTI Champions hosted a week of CAUTI prevention. We created and distributed unit based t-shirts with the acronym NSCU (Nurses Stopping Catheter Usage), performed peer skills validation on perineal and IUC care and further revised the protocols for straight catheterization and bladder scanning. In 2014, CAUTIs were reduced by 24%, the number of device days were reduced by 31% and this outcome resulted in a, $112.000 saving. Various practices initiated on our unit were then presented at the hospital wide CAUTI carnival. This brought about a change in the culture of our unit and we have presented the results at various hospital sessions and conferences nationwide. We continue to focus on sustainability and have noticed a significant decrease in all other Hospital Acquired Infections (HAI).
Working for this health system has provided me with all of the opportunities I could hope for in a nursing career – from fellowship training to becoming a mentor, complex cases, educational aid, and leadership opportunities – I wouldn’t want to have established my career anywhere else. All this was possible because of the commitment and dedication of the NSCU team. I would like to thank my manger, Laura Iacono, for her encouragement and guidance as well as, Tara Laumenede, our director. My gratitude to my AACN CSI mentors Marian Altman and Debbie Brinker who provided the necessary tools for the success of our project. A special thank you to my coach, Launette Woolforde, who was instrumental in the success of the CAUTI initiative and our CNO, Kerri Scanlon, who is an inspiration.
Picture: From left to right, Sherley is the second women on the left.
Aspiring Nurse to VP of Telehealth Services: My Career Journey
Written by: Iris Berman
From the time I was a little girl I knew I wanted to be a nurse. I can remember even as a 6 year old bringing my friends in to our home to tend to their battle wounds from climbing trees, falling off bicycles or roller-skates and the like. My mother kept a constant supply of antiseptic cream and brightly colored Band-Aids for my use. That was the beginning. At nine years old my father had suffered a heart attack. I had learned some basic first aid in the girl scout troop and recognized his symptoms . I’d visit him (children weren’t allowed in the Coronary care unit in those days) and observe through glass partitions all that the nurses were doing. I was sure then, that was what I wanted to do.
My very first job that would open the gate to involvement in the now Northwell Health system began over 30 years ago in Glen Cove Hospital even before it was ever part of the health system. Starting as a per diem nurse gave me the opportunity to work in a variety of environments, but it was Critical Care that called to me, and it has served me well.
I had already moved into a position in the coronary care unit when Glen Cove became one of the first acquisitions to (at that time) NSUH. Maybe it was my family history, but I became very interested in at risk populations and volunteered to work on joint programs with the hospital and the American Heart Association. The health system supported my interest and the program continued to grow. We began to develop a support program for patients with a variety of cardiac diseases. – all the while I continued to explore other options in my employment moving to the broader field of critical care. I knew I wanted to go back to school (I already had my BSN). Because of the great tuition reimbursement program, I was able to return to school to obtain my MSN in Nursing Administration. Opportunity knocks in our health system; you just have to answer the door!
While attending school I became the critical care educator for Glen Cove. The wonderful thing is that while hired for a specific site, this roll enabled me to work not only on site but to collaborate on system wide task forces for things like stroke, CV disease and other best practice programs. There were always opportunities to grow, and the leadership teams greatly encouraged, welcomed, and supported me. I wrote and successfully was awarded a grant to expand stroke education. Being an educator allowed me to use my years of nursing knowledge to help others both on the patient front and in nursing and beyond.
A few years after becoming an educator an opportunity for a management position became available and again I received the full support from the leadership team. I never would have imagined, even then, that I’d be where I am today. Because I have always been active in my professional organization of AACN (American Association of Critical Care Nurses) I had been increasingly aware of something called tele-ICUs (eICU®), part of an emerging field called telemedicine . When I saw that there was a director’s position for this program in our own health system, I jumped at the opportunity to apply. Low and behold I got the job. It seems that although I was based in a community hospital the work I had done over the years was recognized. I can’t think of many other organizations as large as ours, where there is such accessibility and visibility to senior leadership.
I could go on but suffice to say that I have moved from Director of the eICU program to AVP for Telehealth and now VP for Telehealth services. This highlights the opportunities and ability of our health system to be progressive, agile, and welcoming all at once. I am one of the fortunate who truly loves going to work every day. I am so proud to be part of this wonderful organization now known as Northwell. John Quincy Adams once said: “If your actions inspire others to dream more, earn more, do more and become more, you are a leader”. Because our Northwell Leaders are visionaries I have been allowed to dream, be and do more!
Welcome to the new Emergency Department at Southside Hospital
I had the privilege of taking a tour of the new Bohlsen Family Emergency Department at Southside Hospital. Once I walked through the sliding doors only one word came to my mind: WOW. This newly renovated facility had light colored walls, a beautiful structure, an open atmosphere and a welcoming feeling to it. I was greeted by Jim Wescott, ED Nurse Manager, and Harold Fischer, ED Director of Patient Care Services, who began to explain this beautifully built facility. The new building is three times larger than the old ED, and is able to treat 70,000 patients a year because of the new set-up, process improvements, and the amount of staff they have working at any given time. Looking around the new 30,000 square foot facility I began to ask a million questions – what were the new rooms I was looking at? What did the lighting system above each door mean? Why was the department built this way? The list went on, and on.
Jim and Harold began the tour with a look at the new private patient rooms and began to answer my questions about the lighting notification system that each room had. They showed me the chart inside each room that showed a color coded system which helps streamline the patient examination process and experience, and the 4 lights above each door change with the patient and room needs. The red light means that there is a patient in the room and needs vital signs taken. The yellow light means that there is a provider in the room, the green light means the room needs cleaning, and the blue light means that the patient needs care. The lights also flash to indicate that the patient needs care, the patient is ready to move, or the room is empty.”
They then went into the building design and how it was created with two major factors in mind, the patient experience and employee needs. Designed for efficiency, the re-construction of the ED absorbs excess noise so it creates a calming atmosphere, even when it’s at full capacity. You can actually hear a pin drop! There are two central nursing stations so it gives nurses and doctors the extra room they need and creates a better working environment. With 16 private rooms and a 5 bed isolation unit, the nurses are constantly moving between patients, and after talking to a few it was clear that they appreciate having two stations to choose from.
“I love the new ED – it’s great to have 2 nurses’ stations because you always have access to what you need when you need it. When you have 2 stations, you are constantly in contact with everyone and you are always walking past your patients, which makes you check on them more. This also increases communication between nurses and doctors with their patients which allows us to provide them with the best care possible.” said Jeanette Pisano, Emergency RN.
Jim continued to say, “With the new process improvements and design we have been able to set a new standard of Emergency care for our patients” Since the opening they have been able to increase their PresGaney scores from the 10th percentile to the 75th Dr. Gregory Garra, one of the Emergency Department doctors said,
“The new ED gives us the capability to take medicine and turn it upside down. It takes a little bit to get used to, but once you understand the process it’s a breath of fresh air. The learning curve took less than a week, and it helps everyone – from the patients, to the nurses to the doctors. From a clinical perspective the new department and lighting system allows you to receive support right from the gecko because of all the communication. As a doctor I am able to see the patients right away – they send them in and I see them. The support is far better than the traditional support found in other hospitals.”
From there we headed towards the new Behavioral Health Department which was designed for the safety of the patients, as well as the staff. The unit consists of 6 private rooms with a secure interview room when they first check in. I was able to chat with the staff working there which consisted of security guards, social workers, registered nurses, environmental services workers, and a psychiatrist. The great part about the layout of the department was that the workers always have views of all of the rooms so they could keep watch of their patients while talking to me. The unique part about the new Behavioral Health department was that they had their own ambulance entrance for patients to come through. This was something that the nurses really loved, because the team can immediately start assessing patients and give them the care they needed without having to go through the ED.
The rest of the trip consisted of viewing the helipad for our SkyHealth helicopter program, touring the old Emergency Department, and talking about the next steps to come – which includes a Pediatric ED, infectious disease unit and a new unit for patients who need to have a longer stay. With 60 treatment spaces, radiology suites, a rapid access area, a new layout, and process improvements, it seems as if this new Emergency Department has it all – for the patients, and for the employees.
Experience the new Emergency Department for yourself – explore our current openings at Southside Hospital.
Q&A with Advanced Practice Nursing Corporate Director, Carol Patrick
Q: How long have you worked for Northwell Health?
A: I have been with Northwell Health via Huntington Hospital since 1981 (35 years), in a variety of capacities, beginning as a Registered Nurse, then working my way up to a Clinical Nurse Specialist in Critical Care, Critical Care Director, Electrophysiology Acute Care Nurse Practitioner. Three years ago, I became the Corporate Director for Advanced Practice Nurses at Northwell Health, and since have been balancing that role as well as allocating a portion of my time as an Electrophysiology Nurse Practitioner.
Q: What does the Nurse Practitioners Council do for our NP’s within the system?
A: Our System NP Director’s Council meets monthly for 2 hours, provides an avenue for advocacy and communication from all of the systems Nurse Practitioners to our leadership. Maximizing the ability of the NP’s to practice to the top of their licensure is the vision and goal of our leaders. The Mission of the System NP Director’s Council is to be the voice of the advanced practice professional, while promoting the highest standards of evidence based, patient centered, quality care. Supporting and promoting excellence in leadership and professional growth within the advanced practice profession is also one of our main priorities.
Q: Can you talk about the opportunities for NP’s throughout our health system?
A: There are multiple opportunities in innovative work environments for the Advanced Practice Nurses at Northwell Health in both the inpatient and outpatient settings – ranging from e-ICU, telestroke, telepsychiatry, to robotic surgery and our newly growing LVAD impantation HF program, liver transplant program, the outpatient Housecalls and Care Solutions team. The opportunities for advanced practice Nurses here are endless – one can create their own vision, construct a viable business plan and strategy, and their dream can come true. Innovative care models are popping up everywhere – advanced illness programs, palliative/ hospice care, acute stepdown units, outpatient clinics/ programs, perioperative NP oversight, which are all NP managed and run. Assessing metrics such as length of stay, infection rates, skin ulcers, CAUTI, VTE occurrences, patient/ family satisfaction, and team communication are amongst the measurements where we shine.
Q: What role do NP’s play here at our hospitals and facilities?
A: The role of NP’s here is directed North – leading the way in independent and innovative practice and patient centered care. Our NP’s serve as advocates for our patients and families, conduits for change and strong collaboration and communication amongst physicians and other health care providers, engaging referrals whenever needed to optimize patient outcomes, and safe efficient transitions throughout the health care continuum.
Q: Why is Northwell special?
A: Our Nurse Practitioner’s are the voice of the patient and families – listening, assessing, prescribing, referring, optimizing, performing, and embracing technological advances in care for the prime focus of utilizing time management and efficiency for what matters most, the patient! Northwell is special because our leadership and supportive administration enables EVERY advanced practice nurse to have a voice. They listen to the staff, and have teams of individuals who evaluate Employee Engagement results, working on plans for success and targeting those areas of deficiencies to improve both employee and patient satisfaction. The wealth of educational and participative opportunities abounds – all one needs to do is have an idea and implement it. We at Northwell provide every advanced practitioner with a professional identity and ongoing professional development that makes us the employer of choice. Interprofessional quality, safety, and the optimal patient experience is a core tenant for our staff to achieve. Our goal is to foster a singular vision for the health system with the ultimate goal of creating a pathway for every Advanced Clinical Provider to work to the top of their license, and have a voice!</
Q: What would you like to say to our NP employees during recognition week?
A: I would like to say THANK YOU for your engagement, enthusiasm, support, and true commitment to high quality, safe, patient centered care. Our time in advanced practice is now – we need to create our destiny in impacting health care, or someone else will do it for us. Get involved with your professional associations, legislative updates, and have a voice in effecting positive change for our providers and patients. The future holds promise and ongoing growth for our significant role in advancing advanced practice nursing. As we celebrate National Nurse Practitioner Week, look at how far we have come, but most importantly – look North – to where we are leading the way in health care transformation.
Plainview Hospital & Syosset Hospital Nursing Opportunities
Ever wonder what nursing opportunities we have within our community hospitals? As one of the nation’s largest and most respected health systems, Northwell Health takes pride in the care it gives throughout each community. Learn about two of our Joint Commission recognized hospitals and how you can become part of their expanding team of nurses.
This 204-bed teaching hospital delivers high quality care to the dynamic communities of eastern Nassau County and is expanding their cardiac unit. This team features a multidisciplinary approach to patient care and their highly respected nurses play an integral role in each patient’s experience. Every shift, nurses collaborate with Physicians, Case Managers, Social Workers, Dietitians and Physical Therapists to advocate for each of their patients. The telemetry unit has a 24/7 telemetry technician and their patients enjoy single bedded rooms. We are proud to boast a very high retention rate for our nursing staff.
A major perk working for Plainview Hospital – flexible scheduling. Their nurses work 13 days out of a 28 day period and are at liberty to self-schedule their shifts to meet their lifestyle and needs.
“We work as a family here. There is clear, hands-on leadership within every department. Every day I go to the units and help as much as I can.” – Tom Luzzi, Director of Patient Care Services, Medicine/ Surgery/ Telemetry
At Syosset Hospital, all of their units have nurses that are certified in a particular area of nursing. This 103-bed community hospital, home to the Orthopaedic Center of Excellence, the Davis Vision Eye Surgery Center and the Interventional Pain Management Center, is continually enhancing their capabilities to deliver outstanding care and is actively working on increasing certifications to continue to achieve accreditation’s. It is a close community between staff and a valued team approach, while the leadership throughout the building is always known to be supportive and constantly present in the activities within the building.
A few more facts about Syosset Hospital:
They have a Behavioral Health unit with 20 beds specializing in Psychiatric care
They have a 32-bed med surg unit that is predominately orthopedic based care with some medical patients mixed in (This unit is primarily used for the Syosset Orthopedic Program which is one of their Centers of Excellence)
They have a 15-bed medicine/telemetry unit
They have an 8-bed ICU unit that cares for critical vented and step down patients
They have a 10-bed emergency department
Register to attend our upcoming interview day to join one of our nursing teams at Plainview Hospital or Syosset Hospital.
Clinical Management – the difference between just another job and a great career.
Have you ever wondered what Operating Room career options we have, and why people choose to come work for us? Hear from our very own Dolores Reisert, Senior Administrative Director of Perioperative Services, and why she chose Northwell Health as her home.
“In choosing where to advance your career as a surgical nurse, the presence of innovative technology – including surgical robotics – is the factor that often gets the most attention. In this area, Northwell Health is second to none. After all, providing our clinical professionals and their patients with the latest and greatest clinical tools is something we’re nationally noted for.
But when it comes to your professional growth, enrichment and satisfaction, there’s much more than this. In fact, I have consistently been amazed by what a difference an active, engaged and supportive management team can make.
I’m proud to say that exceptional nurse management is exactly what we deliver at Northwell Health. Throughout our system, nursing leadership goes above and beyond the typical management role. They are active, engaged and highly supportive. They’re in the operating room with you while also maintaining a completely open door policy away from the OR. They welcome input and suggestions and are committed to putting their nurses’ ideas into practice.
To provide even more specialized support, we maintain a structure based on the use of service line managers. Nurses within periop services work with a manager in their own surgical specialty, rather than one who is responsible for the entire department as a whole. This gives nurses access to leadership that is more closely attuned with their unique needs and goals.
The result? Nurses who feel valued and respected for their skills, knowledge and contributions. In fact, in recent surveys, we maintain one of the highest nurse satisfaction levels in the healthcare field. More than that, our exceptional nurses and our strong nursing leadership have enabled us to achieve Magnet® designation at Long Island Jewish Medical Center from the American Nurses Credentialing Center. This is the gold standard for excellence in the nursing practice.
If you want to know where this philosophy and commitment to the nursing practice begins, look no further than Maureen White, RN. As Senior Vice President and Chief Nurse Executive for all of Northwell Health, Maureen provides the vision and direction that empowers all other managers to deliver the support our nurses deserve.
When you combine our outstanding nurse leadership with our state-of-the-art technology, unmatched variety of cases and procedures, the best physicians in New York and more, you’ll experience a surgical nursing career that can’t be beat!”
Written by: Dolores Reisert
Did you know that Long Island Jewish Medical Center is now offering a $10,000 sign on bonus to all experienced Operating Room Nurses? Begin your journey with our Magnet facility and search career opportunities today!
It is the policy of Northwell Health to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, alienage or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, generic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, or other characteristics protected by applicable law. Northwell Health leaders, including the CEO, are committed to the principles of Equal Employment Opportunity and Affirmative Action.