From administrative support to operations, discover a new career path at Northwell Health

Are you looking to grow your career in administrative support? At Northwell, we believe in a culture of growth and continuous learning that allows our team members to explore different career paths both in clinical and non-clinical roles. Our team members can advance their career through various personal and professional development programs, including educational opportunities through our Center for Learning and Innovation, mentorships, Business Employee Resource Groups and more.

Below, you can explore one of the many ways you can grow from an administrative support assistant to a medical assistant to operations. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click the link below to get started on this career journey in administrative support and discover a career well cared for at Northwell today.

View our available administrative support roles today.

    Administrative Support Assistant

Administrative support assistants perform diversified clerical duties related to the operational needs of the office and overall department.

• Requires a high school diploma or equivalent.
• Requires one (1) to three (3) years of relevant experience.

As you move along your career path from an administrative support assistant, you can grow into a medical assistant by completing a course in medical assisting at an accredited school. You can also receive tuition reimbursement while you continue your education. Becoming a medical assistant will help you leverage your organizational skills while also gaining skills in patient care.

Medical Assistant

Medical assistants administer para-professional nursing care. Their duties include, but are not limited to, preparing patients for the physician and administering and recording laboratory tests. They may also assist in coordinating patient needs including preparation and organization of patient clinic charts.

• Requires a high school diploma or equivalent.
• Requires successful completion of a six (6) month to one (1) year course in medical assisting at an accredited school.
• Requires successful completion of one of the following:
  • Medical assisting program at an accredited school
  • One (1) to three (3) years of medical assistant experience
  • One (1) to three (3) years of emergency medical technician experience with current New York State DOH EMT certification
  • One (1) to three (3) years of CNA experience with valid, current nursing assistant certification in New York State
• Requires data entry skills (80 keystrokes per minute).
• Prior experience and demonstrated competence as a medical assistant is preferred.
• Ability to communicate effectively.

As you transition from a medical assistant to a senior medical assistant, you will continue advancing your patient care and leadership skills.

Senior Medical Assistant

Senior medical assistants administer para-professional nursing care. Duties include, but are not limited to preparing patient for physician and administering and recording laboratory tests. They also guide designated practice assistants and associates and assist in coordinating organization of patient needs including, preparing and organizing patient clinic charts.

• Requires a high school diploma or equivalent.
• Requires successful completion of a six (6) month to one (1) year course in medical assisting at an accredited school.
• Requires successful completion of one of the following:
  • Medical assisting program at an accredited school
  • One (1) to three (3) years of medical assistant experience
  • One (1) to three (3) years of emergency medical technician experience with current New York State DOH EMT certification
  • One (1) to three (3) years of CNA experience with valid, current nursing assistant certification in New York State

• Current medical assistant certification preferred, plus specialized certifications as needed.
• Requires three (3) to five (5) years of relevant experience.

After transitioning to a lead medical assistant role, you will gain more leadership skills while also growing your patient care skills.

Lead Medical Assistant

Lead medical assistants lead and guide designated practice assistants and associates. They also administer para-professional nursing care. Their duties include,but are not limited to, preparing the patient for our physicians, and administering and recording laboratory tests. They may also coordinate organization of patient needs including preparing and organizing patient clinic charts.

• Requires a high school diploma or equivalent.
• Requires successful completion of a six (6) month to one (1) year course in medical assisting at an accredited school.
• Requires successful completion of one of the following:
  • Medical assisting program at an accredited school
  • One (1) to three (3) years of medical assistant experience
  • One (1) to three (3) years of emergency medical technician experience with current New York State DOH EMT certification
  • One (1) to three (3) years of CNA experience with valid, current nursing assistant certification in New York State

• Current medical assistant certification preferred, plus specialized certifications as needed.
• Requires five (5) to seven (7) years of relevant experience.

If you are interested in transitioning from a lead medical assistant to a supervisor of operations, your next step is to attain your associate’s degree or equivalent combination of education and related experience. Becoming an operations supervisor will allow you to leverage your skills in patient care while also gaining skills in leadership.

Supervisor, Operations

The supervisor of operations oversees and coordinates staff and daily operations of practice for a department or service line. They perform diversified administrative responsibilities in the areas of business operations, financial management, human resource management, information management, organizational governance, patient care systems, quality management and risk management.

• Requires an associate’s degree or equivalent combination of education and related experience.
• Requires four (4) to six (6) years of relevant experience and zero (0) to two (2) years of leadership or management experience.