Celebrating Black History Month

This year, to honor Black History Month, we connected with two of our African American/Caribbean Bridges BERG team members, Rakijah Galloway-Haskins and Myia Williams. Read on to discover how they promote a more inclusive and equitable environment in the workplace and find success throughout their career journeys at Northwell Health.

Rakijah Galloway-Haskins, MLS (ASCP), Clinical Laboratory Educator, North Shore University Hospital

Rakijah Galloway-Haskins began her career with Northwell in 2009 as a research laboratory supervisor at The Feinstein Institutes for Medical Research. In this role, Rakijah managed studies on blood banking products and testing devices with FDA clearances. She also worked with the transfusion medicine team to conduct studies and publish abstracts. In 2014, Rakijah began working as a donor room supervisor at North Shore University Hospital (NSUH) where she ensured efficient and effective supervision of blood collections. She was also included in direct supervision of all whole blood, apheresis, and special collections. Two years later, Rakijah began a new role as a quality manager, laboratory safety officer at NSUH, where she managed the entire quality program for her department. Currently, Rakijah is a clinical laboratory educator at NSUH, responsible for overseeing clinical student rotations in all laboratory areas, conducting orientation for new team members, performing in-service and policy updates, and overseeing team member training. Rakijah is also the co-chair of the System Laboratory Safety and Sustainable Committee, where she focuses on sustainability and streamlining environmental efforts across the laboratory service line.

In addition, she acts as a liaison to team members to promote Diversity, Equity, Inclusion and Belonging (DEIB) initiatives and educational events as part of her role in the African American/Caribbean Bridges BERG. Besides loving her role in the BERG, Rakijah is also passionate about her career growth and development at Northwell Health and feels she has been supported in many ways. She was part of the pilot cohort of the Emerging Leaders and Diversity Mentorship program in 2019, which gave her the opportunity to network across different Northwell sites and create long-lasting, positive professional relationships. Currently, Rakijah is enrolled in the Corporate MAP-IT mentorship program. She is also mentor for participants in the Northwell Community Scholars Program, which focuses on college studies across the communities we serve.

This Black History Month, Rakijah and her BERG team members are participating in pop-up book fairs, volunteer opportunities, trivia games and educational sessions to advance Black health. She says, “Black History Month is a time to learn, honor the past, and strive for a more equitable future.” She thinks about the contributions and achievements her ancestors have made throughout history, celebrating their resilience, culture and impact on society.

Myia S. Williams, PhD, Advisor, Employee Experience

Myia Williams began her career at Northwell Health in 2016 as a research analyst with a focus on health disparities at The Feinstein Institutes for Medical Research. She worked alongside a multidisciplinary team to analyze data to inform policies and interventions that addresses gaps in healthcare access and outcomes among underserved populations. Two years later, Myia transitioned into a role as a researcher in industrial-organizational psychology at The Feinstein Institutes for Medical Research. Myia’s research focused on the challenge of developing and implementing evidence-based telehealth interventions to reduce the burden of chronic illnesses. In 2022, Myia took on the role of advisor of employee experience, where she led enterprise-wide initiatives, including employee experience and well-being surveys that provided insights into Northwell’s workforce needs. Two years later, she remains in the role, but her focus is shaping diversity, equity, inclusion and belonging through governance, research, analyses, and storytelling to foster a culture where everyone feels valued, heard and empowered to thrive.

Myia has always felt supported by Northwell in her career development. She benefited from an internship partnership between Northwell and Hofstra University, where she was able to grow her career and transition from academia to practice, applying her PhD research and skills into real-world settings. Myia also participated in Northwell’s McKinsey Accelerator Leadership Program to help strengthen her leadership capabilities and expand her impact and influence as a leader.

Myia is passionate about her role as a member in the African American/Caribbean Bridges BERG and the impact the Bridges BERG has had on her career journey. She believes that the BERG has offered her a sense of belonging, support and professional growth that she would not have found anywhere else. “Since joining the BERG, I’ve had the opportunity to engage with leaders across the organization and contribute to meaningful initiatives,” said Myia. She continued, “This experience has reinforced the importance of community and advocacy in professional spaces, allowing me to grow as an advocate for inclusion and belonging.” This Black History Month, Myia shared that she thinks about legacy and responsibility. She added, “Black history is not only confined to a single month—it’s a living, evolving narrative that deserves to be recognized and celebrated every day.”

Learn more about Northwell’s culture of diversity, equity, inclusion and belonging –  discover a career well cared for with our Truly Inclusive team.

Reflecting on Martin Luther King Jr. Day and the power of opportunity in raising health for all

This year, to honor Martin Luther King Jr. Day and his vision of unity, equality and justice, we connected with two of our African American/Caribbean Bridges BERG team members, Siobhan Valentine and Stacey Davis. Below learn more about how they embrace equity and inclusion in the workplace, hear about their career journeys and how they find success at Northwell Health.

Siobhan Valentine, Supervisor, Operations, Cohen Children’s Northwell Health Physician Partners General Pediatrics at Battery Park Pediatrics

Siobhan Valentine began her career at Northwell Health in 2014 as a part-time emergency department associate at Lenox Health Greenwich Village in New York City. In this role, Siobhan gained invaluable experience in preparing for the opening of Lenox Health Greenwich Village. She was excited to be one of the first emergency department associates trained and ready to be working at this new facility. As an emergency department associate, Siobhan was trained on how to perform admissions and registrations, and how to assist with pre-admission and pre-registration, and financial functions. She also learned how to assist patients in applying for, or renewing, health insurance coverage. That same year, when the facility opened its doors, Siobhan transitioned to full-time as an emergency department associate and later was promoted to lead emergency department associate in 2015.  She later held roles that included emergency room referrals coordinator at Lenox Hill Hospital for eight years, and her current role of supervisor of operations for Cohen Children’s Northwell Health Physician Partners at Battery Park Pediatrics where she oversees daily operations of the practice.

Siobhan is also passionate about her role in the African American/Caribbean Bridges BERG and the impact her membership has on her values and her career journey. “Becoming a member of the African American/Caribbean Bridges BERG has significantly enriched my Northwell career journey,” said Siobhan. “It has opened doors to professional development opportunities, which have expanded my skillset and connected me with colleagues across various departments.” Over the past decade, Siobhan’s career development at Northwell has been supported in many ways. One example is when her leaders encouraged her to reach her full potential by recommending that she participate in Northwell’s Management Accelerator Program (MAP). This experience deepened her understanding of inclusion and equity in the workplace and provided her with practical tools and strategies to build leadership skills and a larger professional network.

Siobhan is also proud to hold the title of events and programs coordinator for the African American/Caribbean Bridges BERG. She has been able to contribute to BERG initiatives, including several local events that Northwell is holding, such as an art competition, in honor of Martin Luther King Jr. Day and Dr. King’s vision of unity and equality. Siobhan shared what the holiday means to her: “Dr. King’s message motivates me to appreciate the progress we’ve made while continuing to strive for a brighter, more inclusive future.”

Stacey Davis, BSN, RN, Med Surg-BC, Manager, Patient Care, Short Stay Pediatric Unit, Northern Westchester Hospital

Stacey Davis began her career at Northwell Health in 2015 as a behavioral health registered nurse at Phelps Hospital in Westchester. Three years later, she worked as an emergency department staff registered nurse at Northern Westchester Hospital. In 2019, still working at Northern Westchester Hospital, Stacey transferred to the endoscopy department, where she worked as a registered nurse. Due to the rise of COVID-19 in 2020, Stacey began working at Northern Westchester’s field hospital to treat those suffering from the virus. When the field hospital at Northern Westchester closed in 2021, Stacey moved to the short-stay pediatric unit to work as an assistant manager and later her current role as a patient care manager where she leads a team of registered nurses and patient care associates who care for surgical cardiac, bariatric and pediatric patients.

Stacey has always felt supported by Northwell in her career development. One recent example she shared was while she attended Leadership Beginnings as she was transitioning to a manager role. This session helped her connect with fellow leaders and gain insight from others in similar positions. Like Siobhan, Stacey also participated in Northwell’s Management Accelerator Program and her mission to help others and give back to the community led her to join Northwell’s African American/Caribbean Bridges BERG. “Our BERGs provide a necessary sense of community and belonging for Northwell team members,” Stacey shared. Martin Luther King Jr. Day is a day of reflection for Stacey and of her desire to give back. During this time, she thinks about all her team does to help others as they do every day. She added, “At Northwell, we work together to take care of people in need. It is important to remember our roots and the reasons why we do what we do.”

Learn more about Northwell’s culture of inclusion, equity and belonging –  discover a career well cared for with our Truly Inclusive team.

From a medical assistant or secretary to manager of operations, discover an extraordinary career path at Northwell Health

Are you looking to grow into a career in operations at Northwell? Our team members can advance their careers in clinical and non-clinical roles through various personal and professional resources and development programs. This includes continuing educational opportunities through our Center for Learning and Innovation (CLI), mentorships, Business Employee Resource Groups (BERGs), tuition reimbursement and more. Below, you can explore one of the many ways you can grow your career from a medical assistant or secretary to a patient account representative to a supervisor of patient account services to manager of operations. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click the link below to get started on this career journey as a medical secretary and discover a career well cared for as part of our Northwell team today.

View our available medical assistant and secretary roles today.
 Medical Secretary

Medical secretaries perform diversified secretarial duties supporting management and physicians in the office or hospital. They may also perform diversified secretarial duties including scheduling appointments, recordkeeping, file and office inventory maintenance and perform related duties, as required.

• Requires high school diploma or equivalent.
• Requires prior clerical experience.
• Ability to communicate effectively.

Medical Assistant

Medical assistants administer para-professional nursing care. Their duties include, but are not limited to, preparing patients for the physician and administering and recording laboratory tests. They may also assist in coordinating patient needs including preparation and organization of patient clinic charts.

• Requires a high school diploma or equivalent.
• Requires successful completion of a six (6) month to one (1) year course in medical assisting at an accredited school.
• Requires successful completion of one of the following:
  • Medical assistant training program with certificate.
  • One (1) to three (3) years of experience as a medical assistant, emergency medical technician or certified nursing attendant with certificate).
  • Northwell Health medical assistant training program.
• Requires data entry skills (80 keystrokes per minute).
• Prior experience and demonstrated competence as a medical assistant is preferred.
• Ability to communicate effectively.

As you move along your career path from a medical secretary or medical assistant to a patient account representative, you can pursue a relevant degree by utilizing Northwell’s tuition reimbursement program. Your background as a medical secretary or assistant will provide a great foundation for this role and also  allow you to broaden your skills while continuing your education.

Patient Account Representative

Patient account representatives assist in monitoring the activities and performance of physician practices to ensure that billing-related functions are performed in an efficient manner consistent with department policies and procedures.

• Requires high school diploma or equivalent.
• Requires one (1) to three (3) years of relevant experience.

While transitioning from a patient account representative into a supervisor of patient account services, you will continue your education toward a relevant degree. This will allow you to continue advancing your education while also gaining experience in leadership.

Supervisor, Patient Account Services

Supervisors in patient account services monitor the billing team and daily operations of various health system sites to ensure that billing related functions are performed in an efficient manner consistent with department policies and procedures.

• Requires an associate’s degree or equivalent combination of education and related experience.
• Requires four (4) to six (6) years of relevant experience and up to two (2) years of leadership or management experience.

As you continue your career journey from supervisor of patient account services into a manager of operations, you will continue your education toward a bachelor’s degree. You may also participate in mentorship and management training programs. This will allow you to experience a variety of specialized learning and engagement activities in healthcare administration and operations management.

Manager, Operations

Manager of operations manage the daily administrative operations of a multi-physician, single or multiple practices, for a division or program. They also coordinate administrative functions, plan and support development of the site or joint division programs and all related areas. These leaders also manage all personnel and maintain accurate and current files on all department budgets, capital equipment requests and programs related to operational issues.

• Requires bachelor’s degree or equivalent combination of education and related experience.
• Requires six (6) to eight (8) years of relevant experience and two (2) to five (5) years of leadership and management experience.

A Journey of Self-Reflection and Career Progression: Meet Diana, Clinical Lab Technician, Histology

At Northwell Health, our clinical laboratory technicians work behind the scenes to perform clinical laboratory tasks that aide in the diagnosis of illnesses. Using the nation’s most advanced technology, Northwell’s clinical laboratory professionals can deliver accurate information to help inform and contribute to vital healthcare decisions. Meet Diana P., one of Northwell Health’s dedicated clinical laboratory technicians in our histology department.

Diana started her career journey at Northwell Health in 2011 when she was just 22-years old as a patient care associate at North Shore University Hospital (NSUH). At the time, she did not have a specific career path or industry in mind. She was not sure she even wanted to work in the healthcare industry. Diana worked as a patient care associate for over five years. Then, she was temporarily placed in NSUH’s histology department. While working in histology, Diana was exposed to a different side of patient care that she was never exposed to before. She realized that health care was her calling and was compelled to begin building her career. In 2016, Diana was offered a permanent position and began working as a clinical lab associate on NSUH’s pathology team, the same department where she first discovered her passion for the field. Working alongside her fellow colleagues, Diana was motivated to return to school to become a clinical laboratory technologist and is in the process of continuing her education to do so.

Throughout her time at Northwell, Diana learned to welcome change, which led her to her current career path. As a clinical laboratory technician at Northwell’s North Shore University Hospital, Diana is responsible for handling and processing patient tissue specimens received by the pathology department and embedding, cutting and staining these specimens so they can be reviewed by a pathologist for patient diagnosis. She also maintains laboratory equipment, supplies and ensures a safe working environment in the laboratory for her team members. Diana is grateful that Northwell has supported her and allowed her to advance from one position to another along her career journey. “During my time with Northwell Health, I have been given the opportunity to advance from one position to another with leaders and team members who support my career growth.”

Discover a career well cared for at Northwell Health and learn more about available clinical laboratory opportunities.

From pharmacist to pharmacy leadership and beyond, discover a Truly Compassionate career at Northwell Health

Advance in your Truly Compassionate pharmacy career by leading a team of dedicated pharmacists who are responsible for keeping patients well-informed about their care and medication. Our team members have access to professional development opportunities across our health system to help grow their career.

Below, you can learn more about one of the many ways you can grow your career from a pharmacist to a director of pharmacy. For the complete job descriptions of each role, visit NorthwellCareers.com or click the link below to get started on your pharmacy career and discover a career well cared for at Northwell.

View our available pharmacy roles today.

Pharmacist: Dispenses medications and other pharmaceutical products using standard procedures to fill written prescriptions issued by physicians and other qualified prescribers.

• Requires bachelor’s degree in pharmacy.
• Current license to practice as a pharmacist in New York State required, plus specialized certifications, as needed.
• One to three years of relevant experience, required.

You have an opportunity to grow from a pharmacist to a senior pharmacist after obtaining three to five years of relevant experience.

Senior Pharmacist: Guides team members to carry out daily operations of the pharmacy department while performing all duties of a licensed pharmacist. Organizes workflow and team schedules to ensure efficient and timely service. Participates in performance improvement activities.

• Requires bachelor’s degree in pharmacy.
• Current license to practice as a pharmacist in New York State required, plus specialized certifications, as needed.
• Three to five years of relevant experience, required.

Next, you have the opportunity to grow from a senior pharmacist to a lead pharmacist after obtaining five to seven years of relevant experience.

Supervisor, Pharmacy: Supervises and coordinates the team in the planning of pharmacy activities in accordance with established standards. Compounds and dispenses medications and other pharmaceutical products using standard procedures to fill written prescriptions. Reviews prescriptions for accuracy, completeness and issuance by an authorized prescriber.

• Requires bachelor’s degree in pharmacy.
• Current license to practice as a pharmacist in New York State required, plus specialized certifications, as needed.
• Four to six years of relevant experience and zero to two years of leadership / management experience, required.

Next, you have the opportunity to grow from a supervisor to a manager after obtaining six to eight years of relevant experience and two to five years of leadership / management experience.

Manager, Pharmacy: Manages, plans, organizes and evaluates the team, activities and resources of pharmacy operations. Prepares and dispenses medications in accordance with established policies and procedures when needed to maintain operational objectives. Maintains operational records and statistics. May lead or participate-in department projects, studies or initiatives.

• Requires bachelor’s degree in pharmacy.
• Current license to practice as a pharmacist in New York State required, plus specialized certifications, as needed.
• Six to eight years of relevant experience and two to five years of leadership / management experience, required.

With six to 10 years of relevant experience and five to seven years of leadership, you have the opportunity to grow into a senior manager role as you continue your career journey.

Senior Manager, Pharmacy: Manages the department’s activities. Supervises the activities of the pharmacy, establishes work assignments, recommends and evaluates policies and procedures. Responsible for scheduling the pharmacy team, coordinates interdepartmental and intra-departmental activities, coordinates inventory management activities, coordinates investigational drug activities, acts as a preceptor for pharmacy students and performs related activities as assigned.

• Requires bachelor’s degree in pharmacy.
• Current license to practice as a pharmacist in New York State required, plus specialized certifications, as needed.
• Six to 10 years of relevant experience and five to seven years of leadership / management experience, required.

For an opportunity to grow into a career as a director of pharmacy, you will need eight to 12 years of relevant experience, and seven plus years of leadership experience.

Director, Pharmacy: Directs, designs and implements goals, objectives and policies to ensure efficient and effective pharmacy operations. Directs teams, manages purchasing and inventory control and ensures departmental functions in accordance with regulatory and legal requirements.

• Requires bachelor’s degree in pharmacy.
• Current license to practice as a pharmacist in New York State required, plus specialized certifications, as needed.
• Eight to 12 years of relevant experience and seven plus years of leadership / management experience, required.

Continuing on your pharmacy leadership career path may include growing into a senior director of pharmacy role next.

Senior Director, Pharmacy: Provides overall pharmacy leadership and direction for all activities of clinical and operational team of the site. This includes guidance in the interpretation of policy, and laws/regulations, surveillance of the quality of services and support of the medical and other professional team members in the care of patients. Provides the vision to drive the future of pharmacy services, identifying the needs at the location for expansion and improvement of services, the implementation of innovative processes and technologies and ensuring appropriate staffing configurations.

• Requires bachelor’s degree in pharmacy.
• Current license to practice as a pharmacist in New York State required, plus specialized certifications, as needed.
• Eight to 12 years of relevant experience and seven plus years of leadership / management experience, required.

“I’m lucky to have a leadership team that supports my growth and encourages me to develop my leadership skills.”

Megan
Manager, Pharmacy

From patient care associate to a clinical laboratory technician, discover a new career path at Northwell Health

Are you looking to grow into a career in clinical laboratory? At Northwell, our team members can advance their careers, both clinical and non-clinical, through various personal and professional development programs, including educational opportunities through our Center for Learning and Innovation, mentorships, Business Employee Resource Groups (BERGs) and more.

Below, you can explore one of the many ways you can grow from a patient care associate to a clinical laboratory assistant to a clinical laboratory technician. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click the link below to get started on this career journey as a patient care assistant and discover a career well cared for at Northwell today.

View our available patient care associate roles today.

Patient Care Associate

Patient care associates provide direct care as assigned for a designated group of patients. These team members perform functions requiring skill and competence such as, but not limited to phlebotomy, EKG, obtaining specimens and cultures, activities of daily living and simple wound dressings and vital signs. They also share accountability for quality patient outcomes.

• Requires a high school diploma or equivalent.
• Requires one (1) to three (3) years of relevant experience.

As you move along your career path from a patient care associate, you can grow into a clinical laboratory assistant by pursuing various paths, such as working toward an associate or bachelor’s degree in laboratory technology, a science degree, or relevant certifications. An associate degree in laboratory technology will allow you to work toward obtaining a license to practice as a clinical laboratory technician or histology technician in New York State. You can also receive tuition reimbursement while you continue your education.

Clinical Laboratory Assistant

Clinical laboratory assistants process reference testing specimens and facilitate their submission to various external reference laboratories. They also ensure external receipt of specimens and return receipt of test results.

• Requires a high school diploma or equivalent.
• Requires up to one (1) year of relevant experience.

As you transition from a clinical laboratory assistant to a clinical laboratory technician, you will continue advancing your laboratory skills, gaining expertise in diagnostic testing, lab procedures, and technology. This can also open doors to other roles within the lab environment, such as a specialized technician position in histology. Additionally, you may choose to further your education by pursuing a bachelor’s degree in clinical laboratory science, which can lead to technologist roles, management, quality control, or education roles within the healthcare system. This path provides a range of opportunities for professional development and career advancement.

Clinical Laboratory Technician

Clinical laboratory technicians perform clinical laboratory procedures and examinations pursuant to established, approved protocols which require limited independent judgment and review. These team members perform routine cutting and staining of surgical specimens, frozen sections and special stains. They may also provide daily operational assistance to department leadership and provide clinical and operational guidance to support staff.

• Requires an associate’s degree.
• Requires current license to practice as a clinical laboratory technician or histological technician in New York State, plus specialized certifications as needed.
• Requires up to one (1) year of technical experience.

From RN to clinical informatics specialist to senior product services & management analyst and beyond, discover a Truly Ambitious career at Northwell Health

Are you interested in exploring an alternate nursing career path? Our team members have access to professional development and career growth opportunities across our health system, where you can leverage your nursing experience to grow in your career from clinical informatics to senior product services & management analyst.

For the complete job profiles of each role below, we invite you to visit NorthwellCareers.com or click the link below to get started on this career journey and discover a career well cared for at Northwell today.

View our available roles today.

Registered Nurse (RN)

As an RN, you will perform an age specific plan of care for a designated group of patients using the nursing process of assessment, diagnosis, outcome identification, planning, implementation and evaluation of patient care.

• Requires a graduate from an accredited School of Nursing.
• Bachelor’s degree in nursing, preferred.
• Must be enrolled in an accredited BSN program within two (2) years and obtain a BSN Degree within five (5) years of job entry date.
• Requires current license to practice as a registered professional nurse in New York State required, plus specialized certifications as needed.

From an RN, you can grow into a medical informatics specialist by obtaining a bachelor’s degree or equivalent combination of education and related experience. You can also receive tuition reimbursement as you continue toward becoming a medical informatics specialist.

Clinical Informatics Specialist

Our clinical informatics specialists lead clinical information systems design, implementation and enhancement support to nurses, providers and allied health professionals throughout the health system. Assesses workflow related processes, requirements and facilitates operational improvements along with system enhancements and modifications to meet clinician requirements. Provides guidance to clinical informatics specialists and analysts, while providing project oversight and direction.

• Bachelor’s degree in nursing, pharmacy, healthcare management, allied health, information systems or related field, required.
• Master’s degree, preferred.
• Current license to practice as a Registered Professional Nurse or other healthcare discipline in New York State required.
• Three to five (3-5) years healthcare related clinical experience required.
• Minimum of three (3) years of relevant healthcare informatics experience, required.

After receiving relevant experience as a clinical informatics specialist, you can grow into a senior product services & management analyst.

Senior Product Services & Management Analyst

Supports and enhances products on larger, more complex or multiple products for enterprise resource planning, budgeting, data warehousing and financial reporting. Provides support to ensure all products are functioning optimally, data integrity is intact and financial reports are in alignment with are produced timely and accurately.

• Bachelor’s degree, or equivalent combination of education and related experience, required.
• Master’s degree in computer science, business, or engineering, preferred.
• Three to five (3-5) years of relevant experience, required.

Prioritizing self-care at Northwell Health

At Northwell Health, the well-being of our team members is a top priority. We have over 100 wellness programs designed to help our team members and their families build healthy habits, manage stress, sleep better, strengthen their fiscal responsibility and plan self-care.

One of the many ways Northwell supports the well-being of our team members is through our annual Go for the Gold Paris Movement Challenge. Each year, our Team Member Wellness team features a different destination to help employees learn more about different locations throughout the world. This year was unique because instead of highlighting a specific country as a destination, the team highlighted the venues of the Paris Olympic games. In 2024, more than 3,500 teams made up of 19,100+ team members competed in the challenge. Each team of up to six colleagues had six weeks to walk approximately two million steps collectively to reach the final Olympic venue. Ten teams overall were selected – such as the CLI Steppin’ Squad and the Hot Chili Steppers, among the rest — with each participant receiving a $5,000 prize.

This initiative motivates team members to build in movement while working as a team. The encouragement to stay active and make healthier choices has a ripple effect, inspiring family and friends to join in and help motivate our participants. Team members are incentivized to get active not only by tracking steps with a wearable device, but by leveraging an app for tracking healthier habits, like a device-free bedtime routine and drinking enough water daily.

“The Go for the Gold Paris 2024 movement challenge is a fun way to bond with my team and compete against other teams from my hospital. I like that all teams that cross the finish line are eligible to win the grand prize, and your team doesn’t have to come in first place overall.”

– Karyn, Registered Nurse, Zucker Hillside Hospital

From walks outdoors during lunch to gathering with friends on days off, our teams found fun ways to get their steps in while gaining more exercise and energy, developing healthy habits and improving mental health. In addition, for our remote team members, it provides a unique chance to connect with their teammates even if not in person.

Get your Northwell career in motion!

From administrative support to operations, discover a new career path at Northwell Health

Are you looking to grow your career in administrative support? At Northwell, we believe in a culture of growth and continuous learning that allows our team members to explore different career paths both in clinical and non-clinical roles. Our team members can advance their career through various personal and professional development programs, including educational opportunities through our Center for Learning and Innovation, mentorships, Business Employee Resource Groups and more.

Below, you can explore one of the many ways you can grow from an administrative support assistant to a medical assistant to operations. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click the link below to get started on this career journey in administrative support and discover a career well cared for at Northwell today.

View our available administrative support roles today.

    Administrative Support Assistant

Administrative support assistants perform diversified clerical duties related to the operational needs of the office and overall department.

• Requires a high school diploma or equivalent.
• Requires one (1) to three (3) years of relevant experience.

As you move along your career path from an administrative support assistant, you can grow into a medical assistant by completing a course in medical assisting at an accredited school. You can also receive tuition reimbursement while you continue your education. Becoming a medical assistant will help you leverage your organizational skills while also gaining skills in patient care.

Medical Assistant

Medical assistants administer para-professional nursing care. Their duties include, but are not limited to, preparing patients for the physician and administering and recording laboratory tests. They may also assist in coordinating patient needs including preparation and organization of patient clinic charts.

• Requires a high school diploma or equivalent.
• Requires successful completion of a six (6) month to one (1) year course in medical assisting at an accredited school.
• Requires successful completion of one of the following:
  • Medical assisting program at an accredited school
  • One (1) to three (3) years of medical assistant experience
  • One (1) to three (3) years of emergency medical technician experience with current New York State DOH EMT certification
  • One (1) to three (3) years of CNA experience with valid, current nursing assistant certification in New York State
• Requires data entry skills (80 keystrokes per minute).
• Prior experience and demonstrated competence as a medical assistant is preferred.
• Ability to communicate effectively.

As you transition from a medical assistant to a senior medical assistant, you will continue advancing your patient care and leadership skills.

Senior Medical Assistant

Senior medical assistants administer para-professional nursing care. Duties include, but are not limited to preparing patient for physician and administering and recording laboratory tests. They also guide designated practice assistants and associates and assist in coordinating organization of patient needs including, preparing and organizing patient clinic charts.

• Requires a high school diploma or equivalent.
• Requires successful completion of a six (6) month to one (1) year course in medical assisting at an accredited school.
• Requires successful completion of one of the following:
  • Medical assisting program at an accredited school
  • One (1) to three (3) years of medical assistant experience
  • One (1) to three (3) years of emergency medical technician experience with current New York State DOH EMT certification
  • One (1) to three (3) years of CNA experience with valid, current nursing assistant certification in New York State

• Current medical assistant certification preferred, plus specialized certifications as needed.
• Requires three (3) to five (5) years of relevant experience.

After transitioning to a lead medical assistant role, you will gain more leadership skills while also growing your patient care skills.

Lead Medical Assistant

Lead medical assistants lead and guide designated practice assistants and associates. They also administer para-professional nursing care. Their duties include,but are not limited to, preparing the patient for our physicians, and administering and recording laboratory tests. They may also coordinate organization of patient needs including preparing and organizing patient clinic charts.

• Requires a high school diploma or equivalent.
• Requires successful completion of a six (6) month to one (1) year course in medical assisting at an accredited school.
• Requires successful completion of one of the following:
  • Medical assisting program at an accredited school
  • One (1) to three (3) years of medical assistant experience
  • One (1) to three (3) years of emergency medical technician experience with current New York State DOH EMT certification
  • One (1) to three (3) years of CNA experience with valid, current nursing assistant certification in New York State

• Current medical assistant certification preferred, plus specialized certifications as needed.
• Requires five (5) to seven (7) years of relevant experience.

If you are interested in transitioning from a lead medical assistant to a supervisor of operations, your next step is to attain your associate’s degree or equivalent combination of education and related experience. Becoming an operations supervisor will allow you to leverage your skills in patient care while also gaining skills in leadership.

Supervisor, Operations

The supervisor of operations oversees and coordinates staff and daily operations of practice for a department or service line. They perform diversified administrative responsibilities in the areas of business operations, financial management, human resource management, information management, organizational governance, patient care systems, quality management and risk management.

• Requires an associate’s degree or equivalent combination of education and related experience.
• Requires four (4) to six (6) years of relevant experience and zero (0) to two (2) years of leadership or management experience.

Join our Truly Together team and discover one of the many ways you can grow your career in retail pharmacy.

Join our retail pharmacy team and start a meaningful career keeping our patients informed regarding their care and medication. At Northwell, our pharmacy team members can grow in their career from pharmacy associate to pharmacy technician through access to professional development resources and programs, including tuition assistance.

Whether you are just starting out in your career as a pharmacy associate or want to take the next step in your pharmacy career, Northwell offers resources designed to support you in your career journey. Team members across our organization have access to professional growth and development programs, including educational opportunities through our Center for Learning and Innovation, many different career pathways to take, Business Employee Resource Groups and more.

Below, learn more from our Vivo Health Pharmacy team members who share why they are proud to work in retail pharmacy at Northwell and how they feel engaged to thrive in their careers. In fact, 90 percent of Vivo Health Pharmacy team members in a recent Perceptyx survey about employee engagement said they worked in a positive and thriving work culture.

“What is more motivating than surrounding yourself with people who are working together toward the same goal? Regardless of the situation, the team bands together, motivating each other to become the best version of ourselves and an even better team.”

Olivia

Community Pharmacist, Long Island Jewish Medical Center

“Working for Vivo is a pleasure for me because of the commitment to professional development and growth. Vivo also has the most supportive team culture and gives me the opportunity to positively impact customers’ health and well-being every day!”

Marc

Enterprise Quality Improvement Specialist, Central Services

“Truly listening to the team’s feedback ensures they feel heard and valued. It is the key to a positive and good working environment.”

Talha

Manager, Pharmacy, Vivo Mail Order

“Vivo Health Pharmacy strives to provide exceptional care to our patients. That starts with ensuring our team members have a positive experience at work each day. Going to the sites, showing a genuine interest in team member feedback and executing on their ideas is how we successfully create and sustain a wonderful culture and working environment.”

Michele

Director, Operations, Vivo Health

Learn more about one of the many ways you can grow in your retail pharmacy career, from pharmacy associate to pharmacy technician. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click on the link below to discover a career well cared for at Northwell.

Check out our available Vivo Health Pharmacy positions.

From a food service assistant to a registered dietician, discover a career path in hospitality at Northwell Health

Are you thinking about growing your career within food service and hospitality but unsure about the paths you can take? At Northwell, we believe in a culture of growth and continuous learning that allows our team members to explore different career paths both in clinical and non-clinical roles. Our team members can grow their career through various personal and professional development programs, including educational opportunities through our Center for Learning and Innovation, Business Employee Resource Groups and more.

Below, you can learn more about one of the many ways you can grow from a food service assistant to a dietetic technician and a registered dietician. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click the link below to get started on this career journey as a food service assistant and discover a career well cared for at Northwell today.

View our available hospitality roles today.

 Food Service Assistant

Food service assistants perform several tasks relating to the preparation and service of food, delivery and collection of food and supplies and appropriate operation of machinery. These team members also assist in sanitizing specific areas of the department.

• Requires a high school diploma or equivalent.
• Requires one (1) to three (3) years of relevant experience.

As you move along your career path from a food service assistant, you can grow into a dietetic technician by continuing your education in nutrition or dietetics with an associate’s degree at an accredited university. You can also receive tuition reimbursement while you continue your education.

Dietetic Technician

Dietetic technicians assist in screening patients at nutritional risk. Under supervision, they modify daily menus in accordance with a patient’s diet prescription, implement a nutrition care plan and provide consultation to patient and family, as directed. They also document a patient’s nutritional screening and assessment information.

• Requires an associate’s degree in nutrition or dietetics.
• Requires one (1) to three (3) years of relevant experience.

If you are interested in transitioning from a dietetic technician to a registered dietician, your next step is to attain your bachelor’s degree and certification.

Registered Dietician

Registered dieticians are responsible for nutritional care of patients in assigned units. They plan, assess, implement and evaluate patient nutritional care plans while also assisting in menu modifications and other nutritional related functions.

• Requires a bachelor’s degree or equivalent combination of education and related experience.
• Requires current registered dietitian certification with the Commission on Dietetic Registration.
• Certified Dietitian Nutritionist in New York State (CDN), as needed.
• Advanced/specialized certifications, as needed.

Requires one (1) to three (3) years of relevant experience.

Northwell Health’s annual Chefs Challenge takes food to the next level in healthcare culinary cuisine

At Northwell Health’s 13th annual Chefs Challenge, our talented culinary teams competed at the Institute of Culinary Education (ICE) in New York City to make a nutritious and delicious meal that may be offered to Northwell patients in the future. Northwell is committed to raising the bar when it comes to creating healthy cuisine for our patients and team members while redefining food in healthcare.

During the 90-minute, Top Chef style competition, teams of chefs, cooks and registered dieticians used an assigned set of ingredients to prepare nutritious and enticing three-course meals for the judges. The celebrity guest judge this year was Marcus Samuelsson, owner of Harlem’s Red Rooster and Chelsea seafood restaurant, Hav & Mar.

Phelps Hospital was awarded first place in the competition. Kelly Walker, executive sous chef at Phelps Hospital, shared that participating in Northwell’s 13th annual Chef Challenge was amazing.  One of the things Kelly loves about being a chef at Northwell Health is the care behind the food. “Food is medicine and Northwell keeps breaking the mold on what hospital food can be. The quality in the food that we serve has jumped leaps and bounds from what one would expect from a hospital and I am honored to be a part of it,” said Kelly.

The winning dishes included an appetizer of beet-and-brussels sprouts potstickers served with raw beets, a beet coulis and a vegan horseradish mouse. The main entrée was black trumpet mushroom-crusted monkfish with spring onions, fava beans and garlic-potato puree and for dessert, a delectable Valrhona chocolate and prune Napolean cake with a dark chocolate ganache. Plainview and Syosset hospital’s team placed second, with Lenox Hill Hospital in New York City placing third.

Susan Juechter, senior registered dietitian at Phelps Hospital, shared how exciting it was to be at the Institute of Culinary Education (ICE) for the Chefs Challenge this year. “The recipes submitted for the Chef’s Challenge not only demonstrate the skill and creativity of our Northwell Chefs, but also the nutritional understanding of building a balanced menu that meets the therapeutic needs of our patients.”

At Northwell, we believe that food is medicine and has the capability to heal our patients and the communities we serve. Looking to begin or advance your career in hospitality? There are a variety of positions available from chefs and cooks to food service and dining assistants. Be a part of an award-winning team with access to comprehensive benefits, career growth and development opportunities, wellness programs and more.

Join our talented and driven culinary team at Northwell Health.

Explore Truly Compassionate behavioral health career pathways at Northwell Health

Are you interested in exploring the many different pathways your career can take in behavioral health? Northwell Health Behavioral Health Services strives to address the diverse mental health needs of the communities we serve by providing exceptional psychological/psychiatric services and behavioral health resources. These include emergency, inpatient and outpatient services for people of all ages suffering from a variety of psychiatric and addictive disorders. Across our entire health system, Northwell offers timely access to behavioral health treatment and wellness services and we continue to strengthen our commitment to education, outreach and clinical research.

At Northwell, we want our team members to have the best career experience possible and feel empowered to develop and grow within our organization. Reach your fullest potential with our team and learn more about the many ways you can have a meaningful career while you make an impact as a behavioral health professional at Northwell.

Alcohol and Substance Abuse Counselor: In this role, you will provide individual, group and/or family counseling sessions. Assess and treat patients related to chemical/substance abuse and dependence.

Behavioral Health Counselor: In this role, you will provide support to behavioral health clients, patients and/or families. Provide therapeutic interventions, individual and/or group therapy, as needed as well as crisis counseling and intervention.

Behavioral Health Peer Advocate: In this role, you will implement a treatment plan in collaboration with the treatment team. Provide a variety of peer support, advocacy, and other recovery services to clients and caregivers.

Care Management Coordinator: In this role, you will utilize patient-centered motivational interviewing techniques to help patients improve their health. Perform outreach activities in primary care sites, homes, hospitals and neighborhoods.

Licensed Master Social Worker: In this role, you will formulate and implement discharge plans, identify unmet psychosocial needs and develop programs to address those needs.

Medical Social Worker: In this role, you will provide individual and/or group work services to patients and/or their families in various health care settings. Utilize psychosocial assessment skills to deliver social work services.

Mental Health Worker: In this role, you will assist patients with activities of daily living (ADLs) and behavioral coping skills, provide clinical intervention and assist in maintenance of a safe and clean environment.

Methadone Counselor: In this role, you will provide screening, orientation, assessment and counseling services to patients. Perform individual and group counseling to patients and families. Coordinate intakes and contribute to the treatment process.

Neuropsychologist: In this role, you will provide direct and consultative neuropsychological and/or psychological services to patients. Evaluate and treat cognitive and emotional function and consultation to patients, families and staff.

Nurse Practitioner, Psychiatric: In this role, you will initiate, document and communicate the plan of care and follows up to ensure complete screening and preparation of patients. Write orders for medications, laboratory work and diagnostic tests.

Psychologist: In this role, you will perform psychological/behavioral assessments and psychotherapeutic interventions and other procedures of patients.

Registered Nurse (RN) – Manager, Case Management: In this role, you will manage the daily operations of the department and staff and ensure delivery of care, productivity and timeliness.

Registered Nurse (RN) – Psychiatry: In this role, you will collaborate with physicians and other health team members in coordinating and implementing procedures and treatments. Use leadership skills/clinical judgment in coordinating patient care and directing/delegating activities of the patient care unit team.

Explore what it means to work in health care and take the first step toward a fulfilling career at Northwell Health. Discover your career potential in behavioral health today.

From a patient transporter to a patient care associate, discover a career path into nursing at Northwell Health

Interested in growing your career from a patient transporter to a registered nurse? At Northwell, we believe in a culture of growth and continuous learning that allows our team members to explore different career paths. Our team members can grow their career through various personal and professional development programs, including educational opportunities through our Center for Learning and Innovation, Business Employee Resource Groups and more.

Below, you can learn more about one of the many ways you can grow into a nursing career, from a patient transporter and patient care associate (PCA). For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click the link below to get started on this career journey as a transporter and discover a career well cared for at Northwell today.

View our available patient transporter roles today.

Patient Transporter

Patient transporters escort or transport patients within the facility. They record patient movement in transport tracking system. These team members may also pick-up and deliver materials and equipment while also assisting in performing duties related to specialty areas of assignment.

• Requires a high school diploma or equivalent.
• Requires 1-3 years of relevant experience.

As you move along your career path from a patient transporter, you can grow into a patient care associate by becoming certified through one of our nursing attendant programs. You can also receive tuition reimbursement as you continue toward becoming a registered nurse at an accredited university.

Patient Care Associate (PCA)

Patient care associates provide direct care as assigned for a designated group of patients. They perform functions requiring skill and competence such as, but not limited to phlebotomy, EKG, obtaining specimens and cultures, activities of daily living, simple wound dressings and vital signs. These team members also share accountability for quality patient outcomes.

• Requires a high school diploma or equivalent.
• Requires 1-3 years of relevant experience.

If you are interested in transitioning from a patient care associate to a registered nurse, your next step is to complete your nursing degree and license.

Registered Nurse

Registered nurses perform an age specific plan of care for a designated group of patients using the nursing process of assessment, diagnosis, outcome identification, planning, implementation and evaluation of patient care. They collaborate with physicians and other team members in coordinating and implementing procedures and treatments. They also use leadership skills and clinical judgment in coordinating patient care while directing and delegating activities of the patient care unit team.

• Requires graduate from an accredited school of nursing.
• Bachelor’s degree in nursing is preferred.
• Must be enrolled in an accredited BSN program within two (2) years and obtain a BSN degree within five (5) years of job entry date.
• Requires current license to practice as a registered professional nurse in New York State required, plus specialized certifications as needed.