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My experience as a Healthcare Management Program Summer Associate in the Imaging Service Line

Aug 17, 2019/in Imaging, Students and Internships /by

Photo: Lindsey is on the right.

My experience as a Healthcare Management Program Summer Associate in the Imaging Service Line.

Written by: Lindsey Feuerzeig, Binghamton University, HMP Summer Assocaite 2019

Healthcare has been an industry that has peaked my interest for most of my life. When I was 10 years old, I went to Huntington Hospital with stomach pains. A few hours later I was transferred by ambulance to Cohen Children’s Medical Center and the next morning I had an emergency appendectomy.

Fast forward to college, I arrived freshman year as a Biomedical Engineering major with a dream to work in stem cell research. Chemistry did not go too well and I switched to my current major, Industrial, and Systems Engineering (ISE), focusing on the optimization of complex processes, systems, and organizations. This major is typically highly focused in manufacturing; however, there has been a recent focus in healthcare as well.

In January 2019, I accepted an internship offer in the Healthcare Management Program (HMP). I later found out that I was placed in the Imaging Service Line, and was interested to see what exactly that meant. The Imaging Service Line provides critical services such as X-Ray, MRI, CAT scan, Mammography, etc. During the course of the internship, I was enthralled with all activities regarding Northwell’s imaging services.

During my internship, I attended outpatient site visits, learned about the clinical aspect of imaging, and most importantly listened, and brought insight back to our leadership team. I worked on volume reports for each facility, as well as equipment reports. I also worked on a major inpatient project at North Shore University Hospital, The MRI Assessment Project. The project detailed data behind the outpatient volume of the hospital including procedure type, referring doctors, and patient demographics. The second part of the project included creating a detailed workflow of the inpatient process and identifying associated bottlenecks. After my completion of the assessment, I reported out at a final presentation to various hospital executives. My project will continue to be executed by my preceptors as my internship has now come to a close.

Reflecting back on my experience this summer, I could not have wished for a better program. The HMP has helped me grow both my technical and soft skills. I was encouraged to step outside my comfort zone throughout all my projects and meet with various stakeholders for their input. As a summer associate at Northwell Health, I was treated as a fellow employee and expected to deliver results to my assigned projects.

I’d like to say thank you to Northwell for offering a robust Healthcare Management Program and I look forward to applying all I’ve learned to my future career in healthcare management.

Update: Lindsey has been offered and accepted a full-time position in the Management Associate Program as an Associate at LIJ Medical Center once she graduates from Binghamton Unviersity May.

Submit your resume to become a Summer Associate in the 2020 Healthcare Management Program Internship!

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College students gain first-hand, non-clinical healthcare experience through summer internships

College students gain first-hand, non-clinical healthcare experience through summer internships

A summer internship provides students with the experiential learning, skills, and connections they need to build a future in their desired industry. Northwell Health’s programmatic internships are the perfect stepping stone to starting a non-clinical career in healthcare.

Students interested in non-clinical careers in healthcare had the opportunity to apply for a diverse selection of unique internships this summer – and potentially lay the groundwork for becoming a full-time employee.

Learn about some of our non-clinical internship programs below:

Hospitality in Healthcare Internships

Our hospitality interns will focus on a holistic approach to enhancing the patient and customer experience. Working within the Office of Patient & Customer Experience (OPCE), interns will explore how a great patient experience can drive meaningful results to patient care.

At the end of the comprehensive internship, students will have worked on projects including coordinating surveys for improvement opportunities, working with volunteer programs, and training and on-boarding team members on patient experience.

Development Internships

If you have a passion for making a difference through philanthropy efforts, then an internship with the Northwell Health Foundation is for you. During this extensive program, interns will get to experience working in a healthcare development office and gain professional skills.

Development interns will get to work on various projects such as frontline fundraising, operations, communications and stewardship, special events and direct marketing and annual giving campaigns.

Corporate Internships

Students looking to become immersed in the business-side of healthcare might be interested in the Corporate Summer Internship Program which spans across many non-clinical departments. As an intern, students will be provided with exceptional educational opportunities, including a specialized Learning & Engagement series that’ll cover topics from organizational awareness to resume writing and interview skills. To complete their development, they’ll work in groups on capstone projects throughout the summer before presenting them at the end of the program.

As a corporate intern, students may be assigned to a variety of departments including but not limited to:

Financial Reporting
Office of Legal Affairs
Workforce Safety
Strategic Planning
Center for Emergency Medicine

Northwell Ventures
Center for Learning and Innovation
TeleHealth
Revenue Cycle
Facility Services

Information Services Internships

College students can help bring Information Technology and Services to life with an internship at Northwell. During their internship, students discover how Health IT capabilities are critical to our ability to deliver exceptional care. Through hands-on learning, interns gain skills in strategic planning, management, deployment, coordination and integration.

IT interns can gain exposure to technology areas like:

Application and Business Solutions
Cellular Services
Client Services
Data Center
Facilities Management
End User Services
Finance

Infrastructure
IT Security and Risk Management
Medical Informatics
Project Management
Strategic Planning
Service Management
Telecommunications

For those looking to get into healthcare operations, the Healthcare Management Program provides ambitious college juniors with the opportunity to work on operations, finance and patient experience projects. Learn more about the HMP internship here.

Interested in a Northwell internship? Sign up to our Student Talent Community today!

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