Hispanic Heritage Month: Our Future Empowered by Diversity & Legacy

With this year’s Hispanic Heritage Month theme, “Our Future: Empowered by Diversity & Legacy,” we wanted to hear directly from Northwell’s own team members about their career journeys and experiences as Hispanic and Latino Americans.

Meet Daritza Pena, Dr. Julie Gonzales, and Rafael E. Bou, who are part of our Hispanic and Latino BERG (Business Employee Resource Group). These individuals excel in their respective roles at Northwell and are committed to fostering a culture of inclusivity and belonging. Below are their stories.

Daritza Pena, Echocardiography Technologist, Imaging Services at Long Island Jewish Valley Stream Hospital

In her role as an echocardiography technologist at Long Island Jewish Valley Stream Hospital, Daritza Pena works with cardiologists to conduct tests, provide information that assists with diagnosing heart conditions, and she handles related paperwork including medical documentation that summarizes information found in the echocardiogram. Daritiza began her career at Northwell as a part-time echocardiography technologist. Within two years, she took on a full-time role as an echocardiography technologist.  Daritza was also given the opportunity in 2023 to be a member of her department’s Collaborative Care Council, where members of the department come together to discuss enhancement ideas for the department and hospital. Throughout her time on the Collaborative Care Council, she learned processes and procedures of the hospital, while working to improve her own department with the ultimate goal of improving patient care. Daritza appreciates the support she has received at Northwell and the fact that she has been able to meet and network with a diverse group of individuals.

Daritza reflects on the significance of Hispanic Heritage Month and how this year’s theme resonates with her. “This year’s theme highlights the idea that those who arrived in the United States before me were looking for a better future and made a difference. Today, it is our turn to pave the way for others.” Daritza is passionate about her role in the Hispanic and Latino BERG. She explained, “Being a part of the BERG has positively impacted my career. I have met colleagues with similar backgrounds and enjoy hearing their success stories. This has motivated me to grow in my own career.”

Dr. Julie Gonzales, MD, Attending Physician in the Department of Obstetrics and Gynecology

Today, Dr. Julie Gonzales, MD,  is the attending physician in the Department of Obstetrics and Gynecology (OB/GYN) at North Shore University Hospital who began her career journey with Northwell in 2015 as an attending physician at an OB/GYN practice in Garden City. Beginning in December 2024, Dr. Gonzales will be acting as Chair of the OB/GYN Department at Peconic Bay Medical Center. In her upcoming role, she will oversee the department’s outpatient and inpatient operations. At the same time, she will continue seeing patients at her new OB/GYN practice in the Riverhead area. In addition to this next step in her career journey, Dr. Gonzales also serves on the Patient Experience Council for the postpartum, neonatal intensive care and labor and delivery units at North Shore University Hospital which uses collective feedback to deliver quality care to patients and their families. She is also a member of Northwell’s Hispanic Physician’s Initiative, which is a platform for Hispanic and Latino physicians to build relationships with those who have similar career-related and cultural experiences. Their goal is to use their platform to assist individuals who have been impacted by lack of healthcare access, or experience language barriers.

As a member of the Hispanic and Latino BERG, Dr. Gonzales is able to meet and network with other physicians and individuals who share similar cultural experiences. “We mentor and support each other, working together to deliver exceptional patient care,” shared Dr. Gonzales. Being a Hispanic and Latino BERG member has been a platform for her to contribute to positive change. She added, “BERG members have brought current concerns in the Hispanic & Latino community to our forum. As a result, our dedicated members have engaged in identifying impactful solutions to tackle these issues together.”

Rafael E Bou, Senior Director, Social Work Services, Northwell Health At Home

As senior director of social work services for Northwell Health, Rafael is responsible for leading community case management services, ensuring that support is provided to individuals with complex behavioral health needs. He also oversees a team of case managers, manages program budgets and resources, and works to implement new service delivery models.  Rafael began his career journey with Northwell in 2014 as a care manager. In 2017, he was promoted to a supervisor before he started working as a senior manager of operations for outreach and enrollment for health home care in 2018. The following year, Rafael was promoted to director of outreach and enrollment for Northwell Health At Home. Then in 2022, Rafael moved into his current role of senior director of social work services in Manhasset, New York.

Rafael reflects on the impact his membership in the Hispanic and Latino BERG had on his career journey and overall growth into leadership positions with Northwell. “Being a part of the BERG has been transformative both personally and professionally,” said Rafael, reflecting on his experience in the Hispanic and Latino BERG. “It’s provided a space for me to connect with others who share my cultural background, fostering a sense of belonging and community. I am so glad to be part of a group where I can honor and foster my heritage.”

One of the ways that Rafael feels he has benefitted most from this BERG membership professionally is that it helped create a path for Rafael to participate in Northwell’s McKinsey Leadership Cohort, which provides valuable skills and knowledge for becoming a more effective leader. The program deepened his understanding of inclusion and equity in the workplace, provided him with practical tools and strategies to strengthen his leadership skills, and expanded his professional network.

At Northwell, we are proud to provide the opportunity for Northwell team members like Daritza, Dr. Julie, and Rafael, to connect with individuals from the same culture and share the same mission to advance diversity, inclusion and health equity for all.

Learn more about Northwell’s commitment to diversity and inclusion in the workplace.

From patient care associate to a clinical laboratory technician, discover a new career path at Northwell Health

Are you looking to grow into a career in clinical laboratory? At Northwell, our team members can advance their careers, both clinical and non-clinical, through various personal and professional development programs, including educational opportunities through our Center for Learning and Innovation, mentorships, Business Employee Resource Groups (BERGs) and more.

Below, you can explore one of the many ways you can grow from a patient care associate to a clinical laboratory assistant to a clinical laboratory technician. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click the link below to get started on this career journey as a patient care assistant and discover a career well cared for at Northwell today.

View our available patient care associate roles today.

Patient Care Associate

Patient care associates provide direct care as assigned for a designated group of patients. These team members perform functions requiring skill and competence such as, but not limited to phlebotomy, EKG, obtaining specimens and cultures, activities of daily living and simple wound dressings and vital signs. They also share accountability for quality patient outcomes.

• Requires a high school diploma or equivalent.
• Requires one (1) to three (3) years of relevant experience.

As you move along your career path from a patient care associate, you can grow into a clinical laboratory assistant by pursuing various paths, such as working toward an associate or bachelor’s degree in laboratory technology, a science degree, or relevant certifications. An associate degree in laboratory technology will allow you to work toward obtaining a license to practice as a clinical laboratory technician or histology technician in New York State. You can also receive tuition reimbursement while you continue your education.

Clinical Laboratory Assistant

Clinical laboratory assistants process reference testing specimens and facilitate their submission to various external reference laboratories. They also ensure external receipt of specimens and return receipt of test results.

• Requires a high school diploma or equivalent.
• Requires up to one (1) year of relevant experience.

As you transition from a clinical laboratory assistant to a clinical laboratory technician, you will continue advancing your laboratory skills, gaining expertise in diagnostic testing, lab procedures, and technology. This can also open doors to other roles within the lab environment, such as a specialized technician position in histology. Additionally, you may choose to further your education by pursuing a bachelor’s degree in clinical laboratory science, which can lead to technologist roles, management, quality control, or education roles within the healthcare system. This path provides a range of opportunities for professional development and career advancement.

Clinical Laboratory Technician

Clinical laboratory technicians perform clinical laboratory procedures and examinations pursuant to established, approved protocols which require limited independent judgment and review. These team members perform routine cutting and staining of surgical specimens, frozen sections and special stains. They may also provide daily operational assistance to department leadership and provide clinical and operational guidance to support staff.

• Requires an associate’s degree.
• Requires current license to practice as a clinical laboratory technician or histological technician in New York State, plus specialized certifications as needed.
• Requires up to one (1) year of technical experience.

Meet Monique, Clinical Professional Development Educator, Connector and Health Raiser

Today, Monique Robinson is a clinical professional development educator at Northwell Health’s Institute for Nursing (IFN), but she held many nursing roles during her career—from a quality management registered nurse to a registered nurse case manager. What has remained the same is her passion for nursing and love of teaching others about quality patient care.

In her current role, Monique works with a team of nurse educators to prepare, onboard and teach Northwell Health team members, including overseeing orientations for in-patient care, patient support, and skills training.

Before Northwell, Monique was working in New York City and struggling to find work-life balance. She yearned to find work closer to home on Long Island so she could spend more time with her children while pursuing the next chapter in her nursing career. Monique started with Northwell Health in 2010 at Long Island Jewish Valley Stream (LIJVS) as a utilization management/quality management coordinator in critical care. In this role, she was able to leverage her background as a registered nurse to identify performance improvement opportunities through data analysis, develop performance improvement plans and implement them while also evaluating improvement effectiveness. She was most attracted to our organization because of the variety of nursing opportunities available that matched her professional experience.

Expanding her career into behavioral health, she worked as a registered nurse case manager in a float position from 2013 to 2018, before moving into a new role as a registered nurse case manager in orthopedics at LIJVS in 2018. Working for Northwell as a registered nurse case manager, Monique was able to practice across different clinical specialties. In this role, Monique acted as a link between her patient and their physician. She also worked to monitor, plan and evaluate the quality of care from admission to discharge. “It evolved my nursing practice through the ability to critically assess the patients’ needs and collaborate with members of the multidisciplinary care team,” said Monique, reflecting upon her time as a registered nurse case manager.

Throughout her career at Northwell, Monique is grateful for a work/life balance. Being closer to home has ensured she could be there for all of her children’s major milestones. With the help of Northwell’s tuition reimbursement program, Monique received financial support to go back to school and earn her master’s degree in nursing education from SUNY Stony Brook University in 2022. This led Monique to her current role as a clinical professional development educator, which she began in November 2023.

Monique is proud to work with such a collaborative team. She loves that she can hone her skills and learn new ones by working within different clinical specialties due to her supportive team. In discussing the evolution of her career at Northwell, Monique shared, “My clinical experience as a critical care and community health nurse allows me to confidently work for Northwell Health, knowing I align with their mission and values for providing excellent nursing care.”

At Northwell, our nursing team demonstrates their commitment to care by incorporating innovative thinking into their practice and consistently delivering excellence that elevates the healthcare experience. Discover a career well cared for with our nursing team and learn more about clinical development educator or RN case manager opportunities at Northwell Health.

From RN to clinical informatics specialist to senior product services & management analyst and beyond, discover a Truly Ambitious career at Northwell Health

Are you interested in exploring an alternate nursing career path? Our team members have access to professional development and career growth opportunities across our health system, where you can leverage your nursing experience to grow in your career from clinical informatics to senior product services & management analyst.

For the complete job profiles of each role below, we invite you to visit NorthwellCareers.com or click the link below to get started on this career journey and discover a career well cared for at Northwell today.

View our available roles today.

Registered Nurse (RN)

As an RN, you will perform an age specific plan of care for a designated group of patients using the nursing process of assessment, diagnosis, outcome identification, planning, implementation and evaluation of patient care.

• Requires a graduate from an accredited School of Nursing.
• Bachelor’s degree in nursing, preferred.
• Must be enrolled in an accredited BSN program within two (2) years and obtain a BSN Degree within five (5) years of job entry date.
• Requires current license to practice as a registered professional nurse in New York State required, plus specialized certifications as needed.

From an RN, you can grow into a medical informatics specialist by obtaining a bachelor’s degree or equivalent combination of education and related experience. You can also receive tuition reimbursement as you continue toward becoming a medical informatics specialist.

Clinical Informatics Specialist

Our clinical informatics specialists lead clinical information systems design, implementation and enhancement support to nurses, providers and allied health professionals throughout the health system. Assesses workflow related processes, requirements and facilitates operational improvements along with system enhancements and modifications to meet clinician requirements. Provides guidance to clinical informatics specialists and analysts, while providing project oversight and direction.

• Bachelor’s degree in nursing, pharmacy, healthcare management, allied health, information systems or related field, required.
• Master’s degree, preferred.
• Current license to practice as a Registered Professional Nurse or other healthcare discipline in New York State required.
• Three to five (3-5) years healthcare related clinical experience required.
• Minimum of three (3) years of relevant healthcare informatics experience, required.

After receiving relevant experience as a clinical informatics specialist, you can grow into a senior product services & management analyst.

Senior Product Services & Management Analyst

Supports and enhances products on larger, more complex or multiple products for enterprise resource planning, budgeting, data warehousing and financial reporting. Provides support to ensure all products are functioning optimally, data integrity is intact and financial reports are in alignment with are produced timely and accurately.

• Bachelor’s degree, or equivalent combination of education and related experience, required.
• Master’s degree in computer science, business, or engineering, preferred.
• Three to five (3-5) years of relevant experience, required.

Turn a new leaf with our top five interview tips this fall

Interviews can be a little nerve-wracking, whether it’s your first time or you’re a seasoned professional. With a competitive job market, nailing that interview can be the key to landing your dream job. At Northwell, we’d like to provide you with essential tips for both first-time and more experienced interviewees, covering both in-person and virtual settings. By following these tips, you’ll be better prepared and more confident, increasing your chances of securing the position you want and starting your new career journey, this fall.

Research the company

Understanding the company you’re interviewing with is crucial. Start by exploring the company’s website to learn about its mission, values, culture and stay up to date on recent news. This will showcase your genuine interest in the company and help you tailor your answers to align with their goals.

Pro tip: Go beyond the basics and look into the company’s strategic initiatives, recent projects and industry standing. Utilize the company’s LinkedIn page to find connections within the organization and learn about some of the experiences their team members have had with career growth and workplace culture. This deeper insight can help you better understand if this is a company that interests you as well.

Virtual Tip: Keep a few notes written in front of you during virtual interviews to refer to, if needed. This can help you seamlessly integrate your research into the conversation without appearing distracted.

Practice common interview questions

Familiarize yourself with common interview questions and rehearse your answers with a friend or family member. Prepare for questions like, “Tell me about yourself,” “Why do you want to work here?” and “What are your strengths and weaknesses?” Practicing these will help you build confidence.

Pro tip: While you might be familiar with common interview questions, focus on articulating your experiences and achievements clearly. Using the STAR (Situation, Task, Action, Result) method, you can structure your answers to demonstrate your problem-solving abilities and share successes.

Virtual Tip: Record yourself answering questions to evaluate your body language and tone. This practice can help you adjust your delivery for a better presentation during the LIVE interview.

Dress appropriately

Your appearance is the first impression you make. Always aim for wearing professional attire that aligns with the company’s culture. When interviewing, business attire is generally appropriate.

Pro tip: Even for virtual interviews, dressing professionally can put you in the right mindset.

Virtual Tip: Choose a neutral, clutter-free background for virtual interviews. Lighting should come from in front of you, not behind you – and a quiet environment with no one else in the room also contributes to a professional impression. Don’t forget to test out your devices before the interview begins to ensure your camera and microphone are working properly.

Ask thoughtful questions

Prepare a list of questions to ask your interviewer about the role, team and company culture. Your questions should reflect your depth of understanding about the role you are interviewing for. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

Pro tip: Inquire about the company’s strategic goals, how your role would contribute to these goals and opportunities for professional development. This demonstrates your forward-thinking approach and genuine interest.

Virtual Tip: Keep your questions concise and relevant to avoid time lags that can occur in virtual settings.

Follow-up via email after the interview

Sending a follow-up email within 24-hours after the interview is essential to maintain momentum and show your eagerness in the role. In this note, thank the interviewer for their time and reiterate your interest in the position. Mention a specific topic from the interview that you enjoyed to make your email more personal and memorable.

Pro tip: Your follow-up should be more strategic. Besides thanking the interviewer, briefly summarize how your skills and experiences make you the ideal candidate. Highlight any new insights gained during the interview and how they reinforce your enthusiasm for the role.

Virtual Tip: Avoid attaching emojis, memes and photos in the email to maintain professionalism.

These tips can be helpful to significantly enhance your interview preparation and performance, in both in-person and virtual settings. By demonstrating your knowledge, confidence and genuine interest you can set yourself apart from other candidates. Incorporate these strategies and you’ll be well on your way to landing your next job opportunity.

Put what you learned to the test! Look for your next opportunity at Northwell Health today.

Prioritizing self-care at Northwell Health

At Northwell Health, the well-being of our team members is a top priority. We have over 100 wellness programs designed to help our team members and their families build healthy habits, manage stress, sleep better, strengthen their fiscal responsibility and plan self-care.

One of the many ways Northwell supports the well-being of our team members is through our annual Go for the Gold Paris Movement Challenge. Each year, our Team Member Wellness team features a different destination to help employees learn more about different locations throughout the world. This year was unique because instead of highlighting a specific country as a destination, the team highlighted the venues of the Paris Olympic games. In 2024, more than 3,500 teams made up of 19,100+ team members competed in the challenge. Each team of up to six colleagues had six weeks to walk approximately two million steps collectively to reach the final Olympic venue. Ten teams overall were selected – such as the CLI Steppin’ Squad and the Hot Chili Steppers, among the rest — with each participant receiving a $5,000 prize.

This initiative motivates team members to build in movement while working as a team. The encouragement to stay active and make healthier choices has a ripple effect, inspiring family and friends to join in and help motivate our participants. Team members are incentivized to get active not only by tracking steps with a wearable device, but by leveraging an app for tracking healthier habits, like a device-free bedtime routine and drinking enough water daily.

“The Go for the Gold Paris 2024 movement challenge is a fun way to bond with my team and compete against other teams from my hospital. I like that all teams that cross the finish line are eligible to win the grand prize, and your team doesn’t have to come in first place overall.”

– Karyn, Registered Nurse, Zucker Hillside Hospital

From walks outdoors during lunch to gathering with friends on days off, our teams found fun ways to get their steps in while gaining more exercise and energy, developing healthy habits and improving mental health. In addition, for our remote team members, it provides a unique chance to connect with their teammates even if not in person.

Get your Northwell career in motion!

Tausha’s Journey from the U.S. Air Force to Northwell

As a top military friendly employer, Northwell Health is dedicated to creating a workplace where our military service team members from all backgrounds can thrive. Read to learn about the inspiring story of Tausha Allen, an emergency department technician at North Shore University Hospital (NSUH), who transitioned from success in the military to success at Northwell.

Tausha’s career with Northwell began when she connected with our Military Liaison Services team in 2022, but her journey in healthcare started long before that. With four years of active duty and five years as a reservist, Tausha’s military experience provided her with invaluable skills and a strong sense of purpose that has directly translated into her role at Northwell Health. As a medical technician in the U.S. Air Force, she played a crucial role in ensuring pilots were medically cleared to fly missions. This opened the door to her current position as an emergency department technician. In her role, she engages in hands-on patient care, assists nurses and providers, and conducts vital signs, EKGs, and point-of-care testing. Her military training instilled in her the discipline and capability to excel in a fast-paced healthcare environment..

Tausha’s personal and professional growth are marked with intention. Before coming to Northwell, Tausha planned her desired career roadmap that included not only becoming an emergency department technologist, but also receiving her nursing education at Adelphi University. In 2023, she applied to Adelphi University for their accelerated nursing program and in May 2024, Tausha was accepted into the program. This is a milestone she will be completing with the support of Northwell’s tuition reimbursement benefit. Upon completion of her nursing program, Tausha’s dream is to work as a critical care nurse at Northwell. She also plans to continue as a reservist and would like to work as a critical care air transport nurse in the U.S. Air Force.

One of the most exciting aspects of Tausha’s role at Northwell is the continuous learning and a collaborative environment. She values the willingness of her colleagues to share knowledge and appreciates the educational interactions with physicians. Recognizing her dedication, Tausha’s managers supported her transition to part-time night shifts, enabling her to balance her job and academic commitments. “The recognition and encouragement I receive from my colleagues and managers is what keeps me motivated,” Tausha says, “I adore the fact that there is so much to learn and that everyone is willing to teach.”

Tausha’s experience demonstrates that with a planning and determination, opportunities are within reach. Her advice for other military service members looking to continue their career journey at Northwell Health is to be intentional about their goals.  Veterans and military service members bring unique skills and perspectives that are highly valued in the workplace, and Northwell is committed to providing resources to support a transition to a civilian career.

Learn more about how Northwell Health supports military service members looking to start their civilian careers.

Meet Wendell, Avid Learner, Licensed Practical Nurse, and Health Raiser

As a licensed practical nurse (LPN) at Stern Family Center for Rehabilitation in Manhasset, New York, Wendell loves that he is constantly learning in his role and is always equipped with all the necessary tools to ensure success. As an LPN, Wendell is responsible for providing nursing care to patients as directed by physicians. He also observes, conducts, and documents an assessment of a patient’s medical condition throughout the entirety of their treatment.

Wendell started his career at Northwell Health as a certified nursing assistant at Stern Family Center for Rehabilitation in 2020. With the help of Northwell’s tuition assistance, he went back to school to become a licensed practical nurse. Wendell is incredibly proud that he successfully completed school through this program. This accomplishment showed him that anything is possible when you put your mind to it. Following graduation, Wendell worked as a licensed practical nurse at Stern Family Center for Rehabilitation and has been in this role since 2023.

In this role, Wendell has also been able to maintain an excellent work-life balance. As a result of his flexible work schedule, Wendell is able to explore interests and hobbies unique to him, and successfully balance his success at work and his passions at home.

Reflecting on his career development with Northwell, Wendell shared, “Northwell has supported my career development through a flexible work schedule and provided tuition assistance for my higher education.”

Wendell thrives in the collaborative environment with his nursing team at Stern Family Center for Rehabilitation. He feels supported and integral to the team and appreciates the eagerness of everyone he works with to lend a helping hand. “At Stern Family Center for Rehabilitation, you are never working alone. Your co-workers always have your back and are willing to help you. From maintenance to administration, to our nursing team, everyone is eager to help out,” shared Wendell.  

At Northwell, our nursing team demonstrates their commitment to care by incorporating innovative thinking into their practice and consistently delivering excellence that elevates the healthcare experience. “Northwell has prepared me for success well beyond my expectations,” shared Wendell. ”They’ve always supplied me with all the resources needed to succeed.”

Discover a career well cared for with our nursing team and learn more about licensed practical nursing opportunities at Northwell Health.

From administrative support to operations, discover a new career path at Northwell Health

Are you looking to grow your career in administrative support? At Northwell, we believe in a culture of growth and continuous learning that allows our team members to explore different career paths both in clinical and non-clinical roles. Our team members can advance their career through various personal and professional development programs, including educational opportunities through our Center for Learning and Innovation, mentorships, Business Employee Resource Groups and more.

Below, you can explore one of the many ways you can grow from an administrative support assistant to a medical assistant to operations. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click the link below to get started on this career journey in administrative support and discover a career well cared for at Northwell today.

View our available administrative support roles today.

    Administrative Support Assistant

Administrative support assistants perform diversified clerical duties related to the operational needs of the office and overall department.

• Requires a high school diploma or equivalent.
• Requires one (1) to three (3) years of relevant experience.

As you move along your career path from an administrative support assistant, you can grow into a medical assistant by completing a course in medical assisting at an accredited school. You can also receive tuition reimbursement while you continue your education. Becoming a medical assistant will help you leverage your organizational skills while also gaining skills in patient care.

Medical Assistant

Medical assistants administer para-professional nursing care. Their duties include, but are not limited to, preparing patients for the physician and administering and recording laboratory tests. They may also assist in coordinating patient needs including preparation and organization of patient clinic charts.

• Requires a high school diploma or equivalent.
• Requires successful completion of a six (6) month to one (1) year course in medical assisting at an accredited school.
• Requires successful completion of one of the following:
  • Medical assisting program at an accredited school
  • One (1) to three (3) years of medical assistant experience
  • One (1) to three (3) years of emergency medical technician experience with current New York State DOH EMT certification
  • One (1) to three (3) years of CNA experience with valid, current nursing assistant certification in New York State
• Requires data entry skills (80 keystrokes per minute).
• Prior experience and demonstrated competence as a medical assistant is preferred.
• Ability to communicate effectively.

As you transition from a medical assistant to a senior medical assistant, you will continue advancing your patient care and leadership skills.

Senior Medical Assistant

Senior medical assistants administer para-professional nursing care. Duties include, but are not limited to preparing patient for physician and administering and recording laboratory tests. They also guide designated practice assistants and associates and assist in coordinating organization of patient needs including, preparing and organizing patient clinic charts.

• Requires a high school diploma or equivalent.
• Requires successful completion of a six (6) month to one (1) year course in medical assisting at an accredited school.
• Requires successful completion of one of the following:
  • Medical assisting program at an accredited school
  • One (1) to three (3) years of medical assistant experience
  • One (1) to three (3) years of emergency medical technician experience with current New York State DOH EMT certification
  • One (1) to three (3) years of CNA experience with valid, current nursing assistant certification in New York State

• Current medical assistant certification preferred, plus specialized certifications as needed.
• Requires three (3) to five (5) years of relevant experience.

After transitioning to a lead medical assistant role, you will gain more leadership skills while also growing your patient care skills.

Lead Medical Assistant

Lead medical assistants lead and guide designated practice assistants and associates. They also administer para-professional nursing care. Their duties include,but are not limited to, preparing the patient for our physicians, and administering and recording laboratory tests. They may also coordinate organization of patient needs including preparing and organizing patient clinic charts.

• Requires a high school diploma or equivalent.
• Requires successful completion of a six (6) month to one (1) year course in medical assisting at an accredited school.
• Requires successful completion of one of the following:
  • Medical assisting program at an accredited school
  • One (1) to three (3) years of medical assistant experience
  • One (1) to three (3) years of emergency medical technician experience with current New York State DOH EMT certification
  • One (1) to three (3) years of CNA experience with valid, current nursing assistant certification in New York State

• Current medical assistant certification preferred, plus specialized certifications as needed.
• Requires five (5) to seven (7) years of relevant experience.

If you are interested in transitioning from a lead medical assistant to a supervisor of operations, your next step is to attain your associate’s degree or equivalent combination of education and related experience. Becoming an operations supervisor will allow you to leverage your skills in patient care while also gaining skills in leadership.

Supervisor, Operations

The supervisor of operations oversees and coordinates staff and daily operations of practice for a department or service line. They perform diversified administrative responsibilities in the areas of business operations, financial management, human resource management, information management, organizational governance, patient care systems, quality management and risk management.

• Requires an associate’s degree or equivalent combination of education and related experience.
• Requires four (4) to six (6) years of relevant experience and zero (0) to two (2) years of leadership or management experience.

From administrative support assistant to project manager to manager of operations and beyond, discover a Truly Ambitious career at Northwell Health

Discover a rewarding career path as an administrative professional as part of our team of Health Raisers. At Northwell, our team members have access to professional development opportunities across our health system, where you can grow into a career as manager of operations.

Below, you can learn more about one of the many ways you can grow your career by utilizing programs such as tuition assistance to go from an administrative support assistant to project manager to manager of operations. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click the link below to get started on this career journey as an administrative support assistant and discover a career well cared for at Northwell today.

View our available administrative support roles today.

Administrative Support Assistant

As an administrative support assistant, you will perform various clerical duties related to the operational needs of the office/department.

• Requires a high school diploma or equivalent.
• Requires one to three years of relevant experience.

From an administrative support assistant, you can grow into a project manager by obtaining a bachelor’s degree or equivalent combination of education and related work experience. You can also receive tuition reimbursement as you continue toward becoming a project manager.

Project Manager (PM)

Our project managers plan, manage and coordinate project activities to ensure goals and objectives are accomplished within their timeframe and funding limits. They establish timelines and ensure project deadlines are met while maintaining integrity and cost containment of projects.

• Requires bachelor’s degree, or equivalent combination of education and related experience.
• Requires one to three years of relevant experience.
• Specialized certifications, such as a PMP certification, and additional skills may be needed.

After receiving relevant management experience as a PM, you can grow into a manager of operations role.

Manager, Operations

Manages the daily administrative operations of a multi-physician, single/multiple practice(s) for a division or program. Coordinates administrative functions, plans and supports development of the site/joint division programs and all related areas. Manages all personnel and maintains accurate and current files on all department budgets, capital equipment requests and programs related to operational issues.

• Requires bachelor’s degree, or equivalent combination of education and related experience.
• Requires six to eight years of relevant experience and two to five years of leadership/management experience.

Northwell Health celebrates Pride Month with our Expressions BERG

At Northwell Health, we believe we’re made stronger by embracing the individual backgrounds and experiences of all our team members. Our Expressions BERG (business employee resource group) is a group of Northwell team members who are dedicated to a culture of inclusion and advocacy to support the LGBTQIA+ community. Learn more about how we celebrated Pride Month below.

Jared Oliveira, senior community relations program manager, has been serving as the co-chair of the Expressions BERG for almost a year. Reflecting on his journey, Jared recounts his initial involvement as an active member at North Shore University Hospital and his progression to an executive coordinator role over the past three years before taking on his current position. The BERG supports its members by offering resources and networking forums, thus empowering individuals and communities alike. Jared cherishes the collaborative spirit and the chance to connect with dedicated team members, saying, “We are always met with great teamwork and collaboration, and I love meeting team members from across the organization who share a dedication to bettering the experience for all!”

The Expressions BERG has significantly impacted Northwell employees by fostering a culture of inclusivity and advocacy. Jared highlights the role of Expressions members in enhancing the organizational environment through educational programs and community service, noting, “Every single person who speaks up, advocates and gets involved positively, contributes to enriching lives for everyone.” By working closely with LGBTQIA+ clinical teams, Jared has been able to blend his passion for patient experience with efforts to address community healthcare disparities, steering him to not only have the opportunity to create important programs, but to also lead them as they evolve into impactful resources for our team members. These experiences have enhanced his leadership skills and fueled his passion as an advocate for others.

Nicole Bergamine is an assistant nurse manager in the pediatric operating room at Cohen Children’s Medical Center. Her journey with the Expressions BERG at Northwell Health began in 2023, when she joined the group to find a community that resonated with her identity as a bisexual woman. Coming out later in life at 26, Nicole sought connections and a deeper understanding of how her identity intersected with her passion for healthcare. She feels Northwell and the BERG provides a safe space to be her authentic self while learning from others in multidisciplinary areas. “Coming together allows us to learn from each other and bring it back to our units,” she notes, emphasizing the collaborative learning environment fostered by the Expressions BERG.

Nicole feels the impact of the Expressions BERG on her career has been profound. The activities and community service initiatives not only foster a sense of belonging, but also expand her professional network. “Meeting new people within Northwell, as well as in our community, has been my favorite part. You see familiar faces after doing so many activities, and it’s nice to reinforce those connections,” she shares. Additionally, the BERG enhances her understanding of the diverse populations Northwell serves, enabling her to advocate more effectively for patients and educate colleagues on the unique experiences and needs of the LGBTQIA+ community. By leveraging the knowledge and resources gained through the BERG, Nicole has significantly enriched her role in healthcare, illustrating the transformative impact of such supportive networks on professional growth.

Northwell’s Expressions BERG participated in several events throughout the month of June to celebrate Pride Month in our community. From Babylon Village Pride and Queens Pride to NYC Pride and more, Northwell is honored to be a part of these celebrations each year so we can continue raising health for all.

Learn more about how Northwell promotes diversity and inclusion for its team members.

Meet Gina, Operating Room Registered Nurse, Achiever, and Health Raiser

As an operating room registered nurse at South Shore University Hospital (SSUH), Gina Gaussaint loves being able to help our patients in the most critical moments of their health journey. In her role, Gina helps organize and deliver patient care by assessing patients, making diagnoses, plus planning and fulfilling procedures. Using her leadership skills, Gina is also responsible for assigning tasks and setting goals for her team to achieve.

Gina started her career with Northwell Health in 2004 as a Licensed Practical Nurse (LPN) at South Shore University Hospital (formerly Southside Hospital). With the financial support of Northwell’s tuition reimbursement program, Gina went back to school to become a registered nurse and earned her Bachelor of Science in Nursing (BSN) in 2015. Following graduation, Gina worked as a medical/surgical telemetry registered nurse at SSUH for 17 years, until she decided she wanted to try something different. She took a leap into continuing her education further and applied for a fellowship for operating room nursing at Northwell. In 2021, Gina completed her fellowship and today, she works in SSUH’s perioperative department as a registered nurse.

Gina considers the operating room to be a very collaborative environment where she is able to hone her current skills and learn new ones.  She is glad that each person knows how important each individual is in the OR and how it takes an entire team to have successful, life-saving outcomes. “It is such a big deal that I am able to help save somebody’s life,” said Gina. “It is just so fulfilling to know that you helped someone.”

Watch our video to hear more from Gina and other perioperative professionals at Northwell.

Gina speaks often about the impact her perioperative nurse educators and team members have had on her life and career. She shares how they are a very hardworking, dedicated group who are very supportive of her endeavors both in the operating room and in her personal life.  Throughout her career at Northwell, she has always felt supported by her leaders and grateful for a strong work/life balance. Things like shift flexibility, if needed, ensured she never missed any of her children’s major milestones, including birthdays, anniversaries, award ceremonies and more.

At Northwell, our perioperative services team delivers innovative surgical procedures with precision and purpose. With numerous awards and new surgery centers opening, our team is growing with opportunities to gain new skills and experience. When asked about her professional journey with Northwell Health and her future within the health system, Gina replied, “I work for the best health system.” She continued, “This is where I will retire – I absolutely love it here.”

Discover a career well cared for with our perioperative services team and learn more about operating room registered nursing opportunities at Northwell Health.

From a food service assistant to a registered dietician, discover a career path in hospitality at Northwell Health

Are you thinking about growing your career within food service and hospitality but unsure about the paths you can take? At Northwell, we believe in a culture of growth and continuous learning that allows our team members to explore different career paths both in clinical and non-clinical roles. Our team members can grow their career through various personal and professional development programs, including educational opportunities through our Center for Learning and Innovation, Business Employee Resource Groups and more.

Below, you can learn more about one of the many ways you can grow from a food service assistant to a dietetic technician and a registered dietician. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click the link below to get started on this career journey as a food service assistant and discover a career well cared for at Northwell today.

View our available hospitality roles today.

 Food Service Assistant

Food service assistants perform several tasks relating to the preparation and service of food, delivery and collection of food and supplies and appropriate operation of machinery. These team members also assist in sanitizing specific areas of the department.

• Requires a high school diploma or equivalent.
• Requires one (1) to three (3) years of relevant experience.

As you move along your career path from a food service assistant, you can grow into a dietetic technician by continuing your education in nutrition or dietetics with an associate’s degree at an accredited university. You can also receive tuition reimbursement while you continue your education.

Dietetic Technician

Dietetic technicians assist in screening patients at nutritional risk. Under supervision, they modify daily menus in accordance with a patient’s diet prescription, implement a nutrition care plan and provide consultation to patient and family, as directed. They also document a patient’s nutritional screening and assessment information.

• Requires an associate’s degree in nutrition or dietetics.
• Requires one (1) to three (3) years of relevant experience.

If you are interested in transitioning from a dietetic technician to a registered dietician, your next step is to attain your bachelor’s degree and certification.

Registered Dietician

Registered dieticians are responsible for nutritional care of patients in assigned units. They plan, assess, implement and evaluate patient nutritional care plans while also assisting in menu modifications and other nutritional related functions.

• Requires a bachelor’s degree or equivalent combination of education and related experience.
• Requires current registered dietitian certification with the Commission on Dietetic Registration.
• Certified Dietitian Nutritionist in New York State (CDN), as needed.
• Advanced/specialized certifications, as needed.

Requires one (1) to three (3) years of relevant experience.