Archive for year: 2023

Building meaningful connections through Northwell Health’s Advanced Clinical Provider Mentorship Program

Mar 20, 2023/in Advance Clinical Providers /by kkeane2

Building meaningful connections through Northwell Health’s Advanced Clinical Provider Mentorship Program

At Northwell Health, we believe mentorship is vital to the success and professional development of our team members. Our 50+ mentorship programs help prepare our employees through the support and guidance of our seasoned Health Raisers who share their knowledge and experience.

The Advanced Clinical Provider (ACP) Mentorship Program was created four years ago to support the transition of newly hired ACPs through a post-orientation. This year-long program aims to enhance the skills development process for nurse practitioners (NPs) and physician assistants (PAs) through continuous employee engagement during the onboarding period.

When originally launched, the ACP Mentorship Program only had 20 mentors and mentees total, from both in-patient and ambulatory practice environments. Today, the program has more than quadrupled in size. Participants develop clinical and non-clinical skills, essential to a successful career in healthcare management at Northwell.

We spoke with one of our mentors, Sharon Weber; her mentee, Annelisa Tucker; and one of our program coordinators, Jessica Darby, to learn more about the importance of the ACP Mentorship Program and why it’s so vital to an ACP’s career development at Northwell.

What is your current role at Northwell, and why do you think mentorship programs are so vital to help propel someone’s career journey?

Mentor, Sharon Weber (SW): I am a physician assistant, specialized in ear, nose, and throat (ENT), who helps manage treatment of pediatric and adult patients with otologic disorders. Mentorship programs provide you with the resources to realize your potential, through networking and education in professional development. These opportunities extend beyond the present and open doors to the future.

Mentee, Annelisa Tucker (AT): I am an ENT physician assistant and I support one of the top neurotologists in the New York City area. My responsibilities include history taking, physical examinations, ordering and interpreting diagnostic tests and prescribing medications. I coordinate care for surgical patients both pre- and post-operatively, in addition to assisting in the operating room. I also assist my collaborating physician with in-office procedures.

I believe mentorship programs are essential to propelling someone’s career journey. A mentor can share both their positive and negative experiences so that a mentee is able to take that insight with them to be better equipped to approach similar situations in the future.

Program coordinator, Jessica Darby (JD): I currently work as a nurse practitioner (NP) care navigator with Northwell Health Solutions and the Follow Your Heart team. I navigate patients discharged from South Shore University Hospital, who have just undergone cardiac surgery with the goal of reducing unnecessary readmissions and improving quality of patient care.

I think mentorship programs are important because transitioning to a new position can be overwhelming. I find it is important that a mentee has the avenue to speak with someone outside of their supervisor or colleagues, to provide a positive sounding board and guidance.

What do you hope to get most from participating in this mentorship program?

SW: As a mentor, I hope to help my mentee hone in on what her career goals are, while simultaneously navigating through my own. I hope to impress upon her to be the best at her job, she must also take care of herself and not lose sight of her goals.

AT: I am excited to connect with someone who can encourage my development and advise me through the beginning of my career. I hope to not only learn ways in which I can advocate for myself in my current role, but also to learn how to advocate for the PA profession.

JD: I want to help ease the transition for anyone entering our health system as an ACP. Eight years ago, I made the career move from registered nurse (RN) to NP, and I truly feel it is a great time to be an ACP at Northwell.

Why do you think it is so important for Northwell to have mentorship programs and other professional development programs?

SW: Mentorship programs help people find their voice and shine. Other professional development programs build your strengths and steer you in the direction where you will shine even brighter.

AT: I think it is so important for Northwell to have mentorship programs and other professional development programs to help team members grow in their current positions and advance their career journeys. I think being paired with a seasoned member of the organization in this program creates a sense of community so both the mentor and mentee can ultimately flourish in their respective positions.

JD: I think these programs clearly illustrate the value that Northwell places on our team members. It truly depicts a higher level of support for our newest employees and the importance of nourishing their careers right out of the gate.

Become a Health Raiser as an Advanced Clinical Provider at Northwell Health.

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Take your first step toward a clinical support career at Northwell Health

Mar 16, 2023/in Clinical Support /by ptaheri

Take the first steps toward a new career in clinical care at Northwell Health (4)

Take your first step toward a clinical support career at Northwell Health

Ready to take the first step toward a career in clinical support? At Northwell, we offer a variety of entry-level clinical support opportunities to help you get started on your career journey.

We are committed to helping our team members reach their full potential and encourage them to develop and grow within our organization. We offer our team members access to mentorship programs, tuition reimbursement and professional development opportunities designed to empower and inspire throughout any step of the career journey.

Below, you will find a snapshot for some of the clinical support career opportunities Northwell offers that only require a high school or equivalent diploma, and/or a certification or training program. Take the first step toward a rewarding career at Northwell Health. Check out our available clinical support positions across Long Island, Queens, Manhattan, Brooklyn, Staten Island and Westchester.

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Meet Jennifer, an advanced clinical provider dedicated to advancing education and mentorship at Northwell

Meet Jennifer, an advanced clinical provider dedicated to advancing education and mentorship at Northwell

Meet Jennifer Megale, director of advanced clinical providers (ACP) at North Shore University Hospital. Jennifer’s dedication to leadership development and training has led to her successful career at Northwell Health.

Jennifer began her journey at Northwell during her clinical rotations as a Physician Assistant (PA) while attending school at Touro College from 2008-2010. That is the first time she felt a sense of community unlike anywhere else she’d ever been. “Northwell has always felt like a close-knit family. Leaders make themselves readily available because they truly want the best for their employees and our patients,” says Jennifer.

In 2011, Jennifer took a position as a general surgery ACP at North Shore University Hospital. While in this role, she participated in Northwell’s leadership development programs to continue her passion for learning over the next eight years. This led her to a promotion to ACP supervisor for the department of surgery at North Shore University Hospital in 2018. “Northwell’s leadership essentials courses and numerous mentorship programs have really helped me develop my skills and network with other leaders in the health system.”

Today, in her current role as ACP director at North Shore University Hospital, Jennifer oversees ACPs in the departments of general surgery, surgical intensive care, obstetrics and gynecology, orthopedics, otolaryngology, peripheral and neurological interventional radiology, liver and kidney transplant, urology, and pre-surgical testing. A large portion of Jennifer’s role is spent developing future leaders and mentoring supervisors. A typical day for Jennifer involves multiple one-on-one meetings with supervisors to discuss ongoing issues, finding solutions, and working on refining their leadership skills. “Developing leaders is truly so important in employee engagement which directly correlates to the patient experience,” says Jennifer.

When asked what she loves most about her job at Northwell, Jennifer shared, “The most rewarding thing for me is to be able to take all the skills I have learned from various mentors and leadership development programs and channel them into developing future ACPs. Helping others see what they are capable of, while also focusing on employee engagement, and in turn patient satisfaction, brings me so much joy.”

At Northwell, we strive to give our team members as many opportunities as we can to help them continue their career growth journey.

Become a Health Raiser and check out our advanced clinical provider positions across Long Island, Queens, Brooklyn, Manhattan, Staten Island and Westchester.

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Northwell Health celebrates Women’s History Month with Ciara Bagnall-Moreau, PhD

Mar 08, 2023/in Career Paths, Diversity & Inclusion /by kmorello

Northwell Health celebrates Women’s History Month with Ciara Bagnall-Moreau, PhD

Empowering woman to improve their health, while providing opportunities to thrive in healthcare, are some of the many reasons why Northwell is excited to celebrate Women’s History Month and team members like Ciara Bagnall-Moreau. We recently spoke with Dr. Bagnall-Moreau, one of our postdoctoral research scientists from The Feinstein Institutes for Medical Research (FIMR). Dr. Bagnall-Moreau conducts her research at the Institute of Molecular Medicine where she investigates the role of the maternal immune system in brain development and behavior outcomes of offspring.

Read what Dr. Bagnall-Moreau has to say about what this month means to her and why it’s an exciting time to conduct scientific research at Northwell Health.

Can you tell us more about what research you are currently working on at Northwell?

As a member of the Brimberg laboratory team, I utilize a behavioral model along with cutting-edge neuroscience methodology, to understand whether the exposure to specific maternal antibodies (present in some women during pregnancy), might increase risk for neurodevelopmental disorders, such as autism spectrum disorder (ASDs).

How has your research and professional development been supported by Northwell?

My scientific journey at Northwell started about four years ago. I knew I wanted to continue my postgraduate training after my PhD, but I had trepidations about starting a new job after giving birth to my daughter. Looking back, now I know I had nothing to fear. I have wonderful, supportive mentors at Northwell who encourage me to pursue my career path. I work alongside other scientists within my department who have contributed to my ability to exchange scientific ideas and think more critically

I also am privileged to have received additional support from Advancing Women in Science and Medicine (AWSM), a Northwell organization that has offered professional development workshops and grants to support my attendance at training courses and research conferences. These opportunities have a positive impact on my professional development. Because of the support I receive, I’m able to serve as a site coordinator at FIMR for Northwell’s Spark Challenge, and I have also been able to mentor several students in our summer research internship program.

What do you think about most during Women’s History Month? What does it mean to you?

I reflect on this month to recognize and honor the trailblazers and the little known, often overlooked women in history, who have made significant contributions to science and medicine. There is so much work still needed to be done to help inspire our next generation of female scientists and to create the infrastructure to support women in STEM at all stages of their career.

What do you love most about your job at Northwell?

I especially enjoy the collaborative and supportive team environment. Many ideas and techniques are shared among scientists in my department and often within teams of individuals from different disciplines and expertise. These opportunities to freely discuss research and brainstorm in an open environment contributes to scientific progress and innovation.

Become a Health Raiser and join our scientific research team at Northwell Health.

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Reflecting on Black History Month with our African American and Caribbean Bridges BERG

Feb 21, 2023/in Diversity & Inclusion, Featured Articles /by ptaheri

Reflecting on Black History Month with our African American and Caribbean Bridges BERG

At Northwell, we strive to cultivate a diverse and inclusive work environment where our team members feel respected and are celebrated.

We spoke with Caitlynn C. Dufort, career and performance development program manager, and Christian Jocelyn, vice president of digital enterprise operations, co-chairs of the African American and Caribbean Bridges BERG (Business Employee Resource Group). Read below as they reflect on the importance of Black History Month, what this year’s theme of black resistance means for them, and the impact our Bridges BERG has made on their career journey at Northwell.

Tell us about your journey toward a career in healthcare at Northwell.

Caitlynn Dufort (CD): I started my career at Northwell as a human resource talent acquisition team member where I focused on internal career mobility and supported our recruitment project strategies. I later pursued a graduate degree in public health and worked in program management before I transitioned to the career and performance development team. In my current role, I have an opportunity to collaborate with our different partners on projects and programs that support team member development.

Christian Jocelyn (CJ): I started my career at Northwell as a paramedic. After being promoted to paramedic supervisor, I obtained my master’s degree in healthcare administration and embarked on my administrative journey, starting as a manager for finance and operations and working my way to vice president of enterprise digital operations. As the vice president, I now oversee the development, integration and administration of operations for the health system’s Digital Centers of Excellence.

What do you think about most during Black History Month?

CD: I think about the month’s origin and the importance of highlighting our ancestors’ contributions. It is important for everyone to be educated on the impact of African Americans on society healthcare. There are many contributions that African Americans have made throughout history that are not widely known.

CJ: I reflect on all there is to learn from the past and am reminded that black history is a shared history. It highlights our unfinished work and struggles that are described in the history textbooks that we still find ourselves grappling with. We have to overcome the challenges of the present to build a better future. We have black history as the blueprint.

What was the theme of this year’s Black History Month? What does that theme mean to you?

CD: The 2023 theme for the month is black resistance. The theme of black resistance focuses on the acknowledgement and history of black Americans’ responses to establish safe spaces, where Black life can be sustained, fortified, and respected, and how also black resistance strategies have served as a model for social movements in our country. Change has not been easy, and resisting the status quo to create safer spaces, laws, and equitable rights was needed and should be celebrated. Therefore, our BERGs wanted to celebrate black excellence and the individuals who have made history as they created change and rose to the occasion even if it meant being resistant.

CJ: Black resistance is a significant thread in the fabric that is American life. The ultimate story of black resistance is the Civil Rights Movement. This social movement ensured that African Americans and other minorities had the basic rights given to them under the constitution protected. We still fight inequality every day, but black resistance has helped us see that we do have the power to overcome even the most insurmountable odds and gives hope for a continued pursuit of a more equal and just society.

What impact has becoming a BERG Member made for you in your career journey at Northwell?

CD: Through collaboration with other team members and the opportunities to grow my network, I have benefited from my experience as a BERG member. My experience inspired me to take advantage of opportunities and to continue the legacy that the co-chairs of the BERGs have established.

CJ: I have been introduced to team members from all over the organization who have made a positive impact on my career. I hope to give back to the BERG a fraction of what it has given me and look forward to future opportunities.

Why do you think it is so important for Northwell to have Bridges BERGs, like the African American/Caribbean Bridges BERG?

CD: In an organization as large as Northwell, the BERGs create an opportunity to connect with all team members across different levels of their career and from different corners of the organization with similar experiences and cultures to network and give back.

CJ: BERGS are key for fostering connection and authenticity and allow team members to bring their full selves into work. They create an environment of trust where ideas can be shared and can lead to better patient care outcomes from creative solutions.

At Northwell, we are one team, raising health for all. We embrace relationship building through understanding and supporting the cultural, spiritual, and ethical values of the communities we serve. Join us and discover a career well cared for today.

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Discover how Northwell’s physician assistants are empowered to grow in their career

Feb 16, 2023/in Advance Clinical Providers, Career Paths, Diversity & Inclusion, Featured Articles /by ptaheri

Discover how Northwell’s physician assistants are empowered to grow in their career

Discover a career well cared for as a physician assistant at Northwell Health. Our physician assistants make a positive impact on the lives of our patients and our communities through their autonomy to practice to the fullest extent of their licensure.

We have opportunities across our health system with flexible hours available for full-time, part-time, and per-diem positions. As a physician assistant, you will have the option to take advantage of professional development programs at our Center for Learning and Innovation, access to advanced clinical training through our Bioskills Training Center and mentorship programs. In our continuing commitment to on-going education and career advancement, Northwell also offers an ACP fellowship program for individuals interested in specializing and furthering their career as an advanced clinical provider.

Below, you will find information about one of the many ways to grow your career as a physician assistant.

Check out our available physician assistant positions.

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Meet Jennifer, Physical Therapist, Goal Setter and Health Raiser

Feb 09, 2023/in Career Advice, Career Paths, Diversity & Inclusion /by kmorello

Meet Jennifer, Physical Therapist, Goal Setter and Health Raiser

Jennifer Langenberg knew she wanted to work for Northwell after completing her clinical rotation at Sports Therapy and Rehabilitation Services (STARS) Manhasset in 2018. A year later, on her birthday, that goal was achieved when she began her journey as a full-time Health Raiser in September of 2019.

As a physical therapist (PT), Jennifer specializes in helping patients with injuries and chronic health conditions to help them regain their range of motion, manage pain and improve their quality of life. She is not only involved in restorative care, but also in educating patients on general wellness, staying active and preventing future injuries. She works closely with colleagues to discuss treatment ideas, best practices and ways to help accommodate patients with challenging schedules to smoothly coordinate their care. “Even as a student, I knew the quality of care at Northwell surpassed any place I had ever worked before,” says Jennifer, “I was so impressed by not only the structure of the STARS clinics, but by how happy both the patients and staff seemed to be.”

During her student internship at STARS, Jennifer saw the opportunity for success at Northwell. “Northwell as an organization is always expanding and changing, offering all team members countless opportunities to develop and grow,” shared Jennifer. “My leaders take a genuine interest in each employee by supporting continuing education at the Center for Learning and Innovation, mentorship programs and more.”

A major part of Jennifer’s role as a PT is getting to know her patients, finding out what is most important to them and designing a plan to reach their mutual goals. “I feel so fortunate to not only work with such wonderful patients, but also colleagues who make the day brighter because we have the same genuine interest in providing the best care for our patients.”

In 2022, Jennifer was awarded “Employee of the Quarter,” where she was ranked as the highest performing team member for all of Northwell’s STARS Rehabilitation sites, from July 2022 to September 2022. With over 20 locations system-wide and recognized as a Centers for Medicare & Medicaid Services (CMS) Clinical Quality Exceptional Performer, STARS Rehabilitation operates in a collaborative team environment across all rehab disciplines with our physician partners at Northwell Health. Jennifer attributes her successful three years at Northwell to being patient with herself as she hones her skills, setting achievable goals, and allowing herself to learn and grow at her own pace. “I am proud of not only the work I do, but the behavior and lifestyle modification this field elicits in others. It is so important to help people understand, they are in control of their outcomes and success.”

Join our team of Health Raisers. Find your next opportunity in physical therapy at Northwell Health.

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Take your first step toward a clinical care career at Northwell Health

Feb 09, 2023/in Clinical Care, Diversity & Inclusion, Featured Articles /by ptaheri

External Blog Header - Clinical Care First Step

Take your first step toward a clinical care career at Northwell Health

Want to learn more about how you can jumpstart a career in clinical care? Northwell has a variety of clinical care opportunities available across our health system to help you get your foot in the door.

At Northwell, we are committed to ensuring our team members have the best career experience possible and feel empowered to develop and grow within our organization to reach their full potential. As part of this commitment, we offer a career framework with jobs structured into clear career paths, and a GROW model that enables managers and team members to discuss career aspirations openly.

Below, you will find a snapshot for some of the clinical care career opportunities Northwell offers that only require a high school to vocational school or equivalent level diploma, with either a certification and/or training program experience.

Take the first step toward a rewarding career at Northwell Health. Check out our available clinical care positions across Long Island, Queens, Manhattan, Brooklyn, Staten Island and Westchester.

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Meet Edie, a U.S. Marine and now full-time administration support assistant at Northwell Health

Jan 27, 2023/in Diversity & Inclusion, Featured Articles, Veterans /by kmorello

Meet Edie, a U.S. Marine and now a full-time administration support assistant at Northwell Health

Edie Argueta is an administration support assistant (ASA) at Nassau Queens Pulmonary Associates in New Hyde Park, NY, who helps facilitate a smooth check-in of all patients and guests entering the facility. Not only is Edie responsible for making sure everyone is processed correctly, and their insurances are active, but he is also tasked in posting payments and acting as an agent for the call center.

When Edie joined the U.S. Marines right after he graduated high school, he held the title of motor transport operator and was in charge of driving the military truck on missions. Over the course of his military career, he was deployed twice to Iraq where he was a part of the 26th Marine Expeditionary Unit. He was assigned to the 2nd Combat Engineer Battalion of the 2nd Marine Division, based at Camp Lejeune in North Carolina. This experience taught Edie the importance of teamwork and persistence, in which he accredits his successful transition to a civilian career at Northwell.

At Northwell, Edie expressed that what he loves most about his job is, “there are always new challenges to overcome and new things to learn. I find my role very satisfying because every day I have the chance to help someone,” says Edie. One thing that motivates Edie is when patients express their gratitude and he’s able to see the impact he’s made on their lives. He attributes his work ethic to his time spent in the military, “My military experience has made a huge impact on setting me up for success in my career at Northwell. It has provided me with the discipline I need to stay focused.”

Our administrative teams are involved with every aspect of a patient’s visit. Being detail orientated and excellent at multitasking are two critical traits we look for in potential candidates for this role. Serving in the U.S. Marines taught Edie these skills among many other disciplines plus a sense of teamwork that has shaped him into the Health Raiser he is today.

“Veterans should not be discouraged if their experience does not match exactly with the role they are seeking. Be your best advocate by attending a hiring event and recognizing that you have more to offer in a civilian career than you realize.” – Edie Argueta, Administration Support Assistant

Start your next mission at Northwell and search for job opportunities using your MOS code.

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Project manager careers at Northwell Health, raise your career expectations

Jan 13, 2023/in Business, Career Paths, Diversity & Inclusion, Featured Articles /by ptaheri

Project manager careers at Northwell Health, raise your career expectations

Looking to start the new year with a new project management career? Our project managers play a crucial role across our entire health system. We have opportunities available within many of our departments, including business services, information technology and services, talent acquisition, quality management, facility and support services, clinical support and more. In this role, project managers have infinite possibilities for room to grow as they collaborate with our team members across the healthcare system.

Below, you will find information about one of the many ways to grow your career as a project manager for business services.

Check out our open project manager positions.

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From administrative support to operations leader and Health Raiser – Meet Elizabeth Austin

Jan 12, 2023/in Administrative Support, Business, Diversity & Inclusion /by ptaheri

From administrative support to operations leader and Health Raiser – Meet Elizabeth Austin

Elizabeth Austin began her career journey at Northwell Health a little over 11 years ago as an administrative support associate at an ambulatory site. What attracted her most to Northwell was her interest in the healthcare field from a young age. “Growing up, I often went to work with my mother who was a registered nurse director, so I got to see the fast-paced environment of a healthcare facility and knew I wanted to be a part of it someday.”

Elizabeth gained valuable experience as an administrative support associate in managing office operations, working directly with senior leadership, and coordinating projects. After two and a half years in that position, Elizabeth made the move within the organization to join Northwell’s joint venture operations team. Joint ventures leads and executes strategies and activities managed in partnership with other organizations to advance Northwell’s strategy. As a project coordinator, she was responsible for managing the vice president’s calendar and day-to-day activities. From there, Elizabeth grew from a project coordinator to project manager, then senior project manager to director over the course of seven years. “Northwell has given me multiple opportunities to learn and grow with the joint venture operations team to get me where I am today.”

In her current role, Elizabeth is the senior director of operations for the joint venture team where she has day-to-day oversight for five ambulatory surgery centers in Suffolk County, New York. Not only does she work closely with site leadership at each surgery center to ensure smooth and effective operations, Elizabeth also collaborates with physicians and various teams within Northwell to develop and implement strategic initiatives.

Elizabeth credits her success to the support she’s received from her senior management team and being in the room with the right people over the course of her career. “Growing your network is critical. Every interaction with your colleagues, no matter how big or small — or title – is equally important. Starting as an administrative support associate, I recognize how imperative each role is within the organization.” When asked what aspect of her job at Northwell she loved most, Elizabeth replied. “Understanding the perioperative space and how that translates to patient care and surgery experience is impactful. Every day is different, and I am always ready to tackle the next hurdle of the day.”

Become a Health Raiser and get your start in healthcare in administrative support at Northwell Health.

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Building meaningful connections through Northwell Health’s Advanced Clinical Provider Mentorship Program

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Northwell Health celebrates Women’s History Month with Ciara Bagnall-Moreau, PhD

Can you tell us more about what research you are currently working on at Northwell?

How has your research and professional development been supported by Northwell?

What do you think about most during Women’s History Month? What does it mean to you?

What do you love most about your job at Northwell?

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Reflecting on Black History Month with our African American and Caribbean Bridges BERG

Tell us about your journey toward a career in healthcare at Northwell.

What do you think about most during Black History Month?

What was the theme of this year’s Black History Month? What does that theme mean to you?

What impact has becoming a BERG Member made for you in your career journey at Northwell?

Why do you think it is so important for Northwell to have Bridges BERGs, like the African American/Caribbean Bridges BERG?

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Discover how Northwell’s physician assistants are empowered to grow in their career

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Meet Jennifer, Physical Therapist, Goal Setter and Health Raiser

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Take your first step toward a clinical care career at Northwell Health

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