The Motivation to Grow in a Northwell Career: Meet Senior Medical Assistant Samara Robb
“I know my future at Northwell is bright.” That’s a common view shared by Samara Robb, senior medical assistant at Northwell Health Physician Partners Internal Medicine of Woodbury, Long Island, who sees endless career opportunities ahead of her.
Samara’s optimism is fueled by her experiences at Northwell, starting with the support she receives to tackle any challenge. “It feels good to know I can reach out to leadership for guidance in areas where I lack the knowledge,” she explains.
Feeling valued plays another important part. For example, Samara has seen her feedback for a pilot program — both pro and con — considered and implemented by leadership. The level of respect between leadership and her team has inspired her to become a leader herself, by returning to school for a bachelor’s degree in healthcare administration for leadership from Capella University. Northwell’s support extends to this effort as well: “Northwell’s tuition reimbursement program has been a great help,” Samara says. “It eases the financial burden.”
Samara embodies the Northwell core value of being Truly Ambitious as she pursues her dreams while taking care of patients, assisting physicians and training other medical assistants—highlighted by the relationships she builds with the patients she encounters. “Each day is another opportunity to put a smile on a patient’s face,” she says. “Whether it’s with a compliment or just a helping hand, it makes my day better knowing that I was able to help.”
That passion to help and support is integral to Northwell’s culture. Samara recalls a personal life challenge in which she had to miss work because of her grandfather’s passing. “Upon my return, my station was beautifully decorated with ‘I miss you’ and ‘We’re so happy you’re back’ messages,” she says. “It made me feel really appreciated and loved.”
Ask Samara for one (of many) reasons why she loves working at Northwell — and what makes Northwell a Fortune 100 Best Companies to Work For — and she’ll say, “Respect. Knowing you are respected by your employer motivates employees.”
At Northwell, all employees are encouraged to pursue what growth means to them. With benefits including tuition reimbursement, learning opportunities through Northwell’s Center for Learning and Innovation (CLI), and a positive Culture of C.A.R.E., the support for growth is everywhere.
Answering the Call for Pediatric Cardiac OR Nursing
Anthony Bracco started his Northwell career four years ago as a registered nurse for adult open-heart surgeries, but he would eventually answer the call to join the pediatric open-heart team at Cohen Children’s Medical Center (CCMC) at Northwell Health. When asked about the opportunity to become a pediatric cardiac operating room registered nurse he says, “I couldn’t say no to a chance to help the pediatric population in the specialty I love.”
Working in a pediatric OR often means participating in life-saving surgeries. “I have the privilege of leaving work every day knowing we not only saved the life of a very young patient, but we also relieved the stress on the family,” Anthony says. He’s also excited about CCMC’s new operating rooms, which will offer more families access to the care he and his fellow OR nurses are passionate about.
Anthony says the cardiac OR team runs so smoothly because they all share the same devotion to saving lives. Witnessing that level of teamwork inspired him to pursue this career path, recalling a specific moment in an OR: “It was incredible to watch the scrub nurse and the surgeon move in perfect synchronization to protect the patient from being on the heart-lung machine for an extended period of time. In that instant I knew I wanted to be a cardiac surgery nurse.”
Declaring the operating room “an incredible place to work because you provide immediate patient care and are always learning,” Anthony encourages any nurse considering an OR opportunity to go for it. “Whether it’s removing a tumor, fixing a congenital heart defect or bypassing clogged arteries, the direct outcome you can have on a patient is incredibly rewarding. There’s no better feeling than being able to help a neonatal, infant or pediatric patient by performing life-saving surgery.”
The days are busy, fast-paced and perfect for those looking to make an instant impact on patients’ lives. Anthony says the interdisciplinary teams he collaborates with at CCMC work in tandem, a manifestation of Northwell Health’s value of being Truly Together, which flows without ebb through the halls and ORs at the hospital.
From the moment Anthony joined the CCMC’s cardiac OR, he felt surrounded by professionals with the shared mission of delivering outstanding care to the youngest of patients, a “heartfelt” desire that’s not limited to the OR.
Support from Northwell doesn’t start and stop with your shift — it tracks with your personal and professional aspirations. Through the relationships built and the knowledge gained while working at Northwell, Anthony has felt inspired to continue his education; he’s now enrolled in a family nurse practitioner master’s degree program. CCMC has also granted him the space to innovate and share ideas by supporting his desire to conduct research. “Currently, I am working on a research project to increase communication and teamwork in the operating room by using white boards for communication.”
The nurses at CCMC are driven to excellence, passionate about having a direct and immediate impact in a young patient’s life, and selfless in regard to helping others — whether it’s colleagues or the patients they treat.
Continue celebrating Pride Month with us by watching our latest Northwell Community series video. Learn how our Expressions BERG (Business Employee Resource Group) provides opportunities for our LGBTQIA+ employees and their allies to connect and promote inclusion in the workplace. Our BERGs are active resources that help to create an informed work environment where everyone feels welcomed, accepted, and respected. Northwell Health is made stronger by the differences in backgrounds and experiences of our employees.
Growing a Wellness Garden at Northern Westchester Hospital when it was needed the most
How an idea designed to give Northwell Health employees a place to decompress in the middle of a pandemic also advanced the culinary experience for patients at Northern Westchester Hospital.
Northern Westchester Hospital (NWH) is now home to 35 garden beds that hold organically grown vegetables. Started in June 2020, the garden was created to be a therapeutic space where employees could unwind during the COVID-19 pandemic.
The idea came from Rebecca Martin, committee member and the senior director of food and dining services at NWH and Phelps Hospital. Rebecca presented the project to the Wellness Resilience and Recognition Committee that Richard Mellor, associate executive director of Human Resources, put together during COVID to support our hospital team members. The project was met with positive remarks from senior leadership, and the planning process was set to begin.
Local Eagle Scout Zachary Couzens, whose parents had been COVID patients at NWH, felt compelled to somehow give back to the hospital that took the best care of his parents during such a worrying time. While in search of an Eagle Scout project, Zachary decided to collaborate with the Wellness, Recognition and Resilience Committee and other employees at NWH to create the wellness garden, donated by the Patient Centered Innovation Fund.
Bryan Tompkins, an environmental services team member at NWH, worked to create the vision of the wellness garden. Then Zachary, along with NWH culinary and food service employee volunteers and the committee, built the framework of each garden bed, filled each bed with a compost and soil mix, and planted the vegetables. “It was all really a team effort,” says Rebecca Martin. “It was also nice seeing Zachary’s parents in such great health helping create the beds with the other volunteers.”
All foods grown in the garden are donated to patients leaving the hospital who are food insecure or vulnerable. The garden contributes to healthy, nutritious meals for patients and advances their culinary experience with farm-to-table cooking that enables our culinary staff to deliver delicious meals.
Managed by 35 volunteer hospital staff members, the garden also provides a serene setting for employees and patients and families alike when a calming environment is needed. Although the garden is new and will be completing its first harvest this week, it has already proven to revitalize the spirit of the food and dining team members at NWH.
“We are a team that cares about each other and cares about our patients,” says Rebecca. “This is a team that takes incredible pride in what they do. They work so well together, and they are always there for each other.”
How the culture at Northwell has provided opportunities for LGBTQ+ employees and allies to advocate for the LGBTQ+ community
Jared Oliveira has been with Northwell Health for more than five years and is a gay member of the LGBTQ+ community. Having the security of a safe workplace is important to him and is something that Northwell has always provided. “I believe that Northwell is determined to better the experience for the LGBTQ+ population,” he says.
Jared is a program manager in corporate community relations. He is also a proud member of the leadership team for the Expressions BERG (business employee resource group). He defines this BERG as, “an employee group that is dedicated to influencing a culture of inclusion and advocacy throughout Northwell to support the LGBTQ+ community.”
In his role as program manager, Jared is responsible for overseeing community-based programs, such as managing pop-up COVID-19 testing clinics and assisting with the organization of vaccine distributions during COVID. That passion for impacting communities excited Jared about taking on a lead role in this year’s Healthcare Equality Index (HEI) survey – a national LGBTQ+ benchmarking tool that evaluates the policies and practices related to equity and inclusion for patients, visitors and employees of healthcare facilities. The HEI survey is an important annual initiative for him and his fellow Expressions BERG team members, such as Kimberly Schwalb, manager of operations for the Cancer Center at Mather Hospital
Kimberly is a proud ally and the executive coordinator for the Expressions BERG. Like Jared, she wants to help in any way that she can to ensure that all employees feel heard and accepted. She believes advocacy is made easier because Northwell is an organization where everyone unites behind the commitment to diversity and inclusion. One of Kimberly’s fondest memories was marching along with a contingent of over 750 Northwell employees down 5th Ave. for World Pride. It was a moving and powerful moment that brought employees together. “Northwell celebrates the diversity of all our team members,” she says.
In her role at the Cancer Center at Mather Hospital, Kimberly is responsible for the management and coordination of all practices for the cancer program. She also supports the planning and implementation of programs and processes essential to two cancer accreditations. Kimberly combines her expertise in management and coordination with her passion for celebrating diversity in the work she does for the Expressions BERG: “I partner with team members from across the health system to implement activities that focus on LGBTQ+ inclusion and that follow through on Northwell’s commitment to diversity.”
Together with the rest of the Expressions BERG leadership team, Jared and Kimberly enjoy curating events that celebrate all LGBTQ+ national awareness days. The BERG also helps promote practices that respect gender identities and pronouns and they collaborate with the health system as a whole to help increase the clinical services available for the LGBTQ+ community at Northwell.
Jared says, “Northwell puts employees first. For me, I am able to be who I am comfortably, regardless of my identity, and I am respected across the health system by my colleagues.” Kimberly adds, “Northwell celebrates our differences and is committed to the communities we serve.”
An Appointment With: Joe Molloy, Vice President, Workforce Safety
As vice president of workforce safety, Joe Molloy is responsible for ensuring a safe work environment for our 76,000-strong Northwell employees. Joe started his career with Northwell in 2005 as corporate director of benefits with prior job experience in employee safety in hospital settings in addition to expertise in benefits and employee wellness. In 2014, Joe’s role and proficiency resulted in the creation of the workforce safety department that carries out Northwell’s commitment to safety in the workplace.
We spoke with Joe Molloy to learn more about how this department keeps safety a top priority.
What is the role of workforce safety at Northwell Health?
Workforce safety is committed to reinforcing a culture of safety for everyone from patients to team members, and ensuring that we are all advocates for a safe work environment as employees across the health system. Patient safety starts with team member safety, so our department has developed many programs and educational modules to reinforce the importance across the organization. As a result, we have award-winning programs that have been recognized by New York State and nationally for their success.
What are some of the different positions on the workforce safety team?
A few teams operate under the workforce safety umbrella. We have roles that include safety training, communications, programs and care coordination, OSHA compliance, workers’ compensation, and industrial hygiene.
We take our mission to enforce a safe environment for all very seriously and really appreciate the partnerships we have throughout the health system, including with the safety officers, the office of legal affairs, security, HR, risk, engineering and the organization as a whole. We couldn’t drive safety without everyone’s participation. Workforce safety’s efforts are made easier by the culture of Truly Together that permeates every corner of the health system.
How did your team make an impact during the pandemic?
Like many departments at Northwell, our team members were re-deployed around the health system to help with the COVID-19 response. In addition, we organized the re-fit testing of more than 40,000 employees to ensure proper safety, fit and use of PPE. Further, the team made yeoman’s efforts to support wherever there was a need.
What advice would you offer someone thinking of a career in workforce safety?
If you are the kind of person that enjoys taking care of fellow team members, or, you have an interest in how we keep our team members safe, you may want to consider a career in workforce safety.
Edie Marden, Assistant Vice President of Operations for the Northwell Health Trauma Institute, has a career journey that spans nearly three decades all at Northwell Health
“I have been working at Northwell Health for almost 28 years and I wouldn’t want to be anywhere else,” says Edie Marden, assistant vice president of operations, Northwell Health Trauma Institute.
Edie’s Northwell career comprised many roles, starting in 1993 at North Shore University Hospital (NSUH) as a registered nurse in the medical intensive care unit (MICU). She then transitioned to medical oncology where she advanced to become assistant nurse manager. With that leadership experience, she transitioned to nurse manager of various units at NSUH. She then progressed to become the assistant director of Department of Surgery, where she was responsible for quality management, and then assistant director of clinical services. Today she is an assistant vice president of the Trauma Institute and the Department of Surgery.
“My day-to-day role varies and that is what is exciting to me,” Edie says. In her current role, she directs the system-wide development, coordination and administration of the Trauma Institute along with its policies, guidelines, services and programs across the health system. She spends most of her time collaborating and guiding team members at each of Northwell’s seven trauma centers. “I focus on employee engagement to ensure the team gets the support and direction they need from leadership,” says Edie.
The support of Northwell
Northwell provides many opportunities for professional and personal growth. With Northwell’s support, Edie obtained her master’s in healthcare administration at Walden University. She continues to develop her skills and leadership by attending Northwell’s educational courses at the Center for Learning and Innovation (CLI) and served as a mentor for Northwell employees. “Northwell has been supportive throughout my career,” Edie says, noting encouragement by her leaders to attend national conferences — she was even a speaker at several events. “The support of leadership is paramount and having leaders I could talk to and get advice from has helped me achieve these goals.”
“I’ve had the opportunity to advance my career without having to leave Northwell,” says Edie. “There are so many avenues to explore and different roles to pursue.”
Northwell Health’s 2021 Innovation Challenge Brings in Breakthrough Ideas From Employees
Northwell Health was proud to once again hold its annual Innovation Challenge after a one-year pause due to the pandemic. The competition encourages Northwell employees to be Truly Innovative by submitting ideas with the potential to change the future of medicine and patient care.
There were a variety of driving forces behind the decision to participate in this year’s challenge, but a few threads connected them all:
• The notion that there is always room for improvement
• The desire to improve treatments and experiences
• The knowledge that Northwell invests time and money into health care advancements
• The passion to do more for patients in need
There were two categories this year: Innovation in Science and Innovation in Care Delivery. Read about the top two ideas in each category and the inspiring Northwell team members who helped develop them.
Innovation in Science
The winning project for this category was “Treating Bleeding via Ultrasound Stimulation of the Spleen,” led by Jared M. Huston, MD, FACS, associate investigator at The Feinstein Institutes for Medical Research. Asked about the medical impact of the project, Dr. Huston says, “We expect this innovation can decrease complications related to bleeding and improve outcomes for millions of patients.”
The category’s runner-up project was “Novel Stilbenes: Science against HPV,” led by Mario Castellanos, MD, associate chair of research in the Department of Medicine at Staten Island University Hospital (SIUH). Dr. Castellanos has been passionate about finding a therapeutic to treat cancer-causing HPV infections since his days as a medical resident at SIUH. “My passion for research and the patients I encountered in my medical practice drove me to want to do more for them.”
Innovation in Care Delivery
The winning idea in Care Delivery was “Infrared Thermography (IRT) for Early Detection of Tissue Pressure Injury,” led by Alina Segal, acute care physical therapist at SIUH, who says this project takes into consideration improved patient care and decreasing health care costs. According to Alina, “it may also be a valuable tool for managing surgical wounds, diabetic foot ulcers, burns and amputations, among other uses.”
The runner-up project was “Let Sleeping Patients Lie,” led by Theodoros Zanos, PhD, head of the Neural and Data Science Lab at the Feinstein Institutes for Medical Research, who explains that his team, “developed an AI algorithm based on a large volume of Northwell clinical data to safely and accurately determine for each patient whether it is safe to forgo overnight vitals.”
Dr. Zanos says, the project’s impact could lead to “uninterrupted sleep to more than 50 percent of patient nights and improved patient experience and outcomes, shorter lengths of stay and reductions in clinician workload.”
We asked the winners and runner ups how Northwell prepared them for this big moment
Alina Segal says, “Northwell Health provides great educational opportunities and encourages personal growth.”
Dr. Zanos credits his preparedness to the support and leadership at the Feinstein Institutes. In combination with “a uniquely large and diverse clinical dataset,” leadership helped the team pursue this innovation.
Dr. Huston says his team benefitted from “the invaluable mentorship from many of our Feinstein Institutes and Department of Surgery colleagues.”
Dr. Castellanos cites the long history of support at Northwell for researchers, whether junior or seasoned. The kind of work that goes into developing new ideas in medicine often takes a lot of collaboration. “Northwell’s support facilitated key connections both within Northwell and externally, including the NIH, industry and the biotech communities.”
The sharing of ideas is embedded as an important part of the culture at Northwell. According to Michael Dowling, president and CEO of Northwell Health, “Innovation and creativity are the essence of good organizations who strive to excel and move forward.”
Why Northwell Health was named DiversityInc’s top company for diversity in health care
2021 is the second consecutive year Northwell Health has been awarded “Best Health System for Diversity” in the nation by DiversityInc. It is the ninth consecutive year that the organization has been included on this list.
As New York State’s largest health care provider and private employer, Northwell has 76,000 employees who are a reflection of the communities they serve: one of the nation’s most diverse populations. Building an organization and work environment where everyone feels valued and included is integral to Northwell’s journey toward the tenets of diversity, inclusion and health equity for its team members, patients and communities.
Here are just a few examples of how Northwell Health has prioritized diversity and inclusivity
• We’re proud of being one of the first health systems, in partnership with the Healthcare Anchor Network, to declare racism a public health crisis.
• We continue to address health and racial disparities for COVID-19. More than any other health system, Northwell treated more COVID-19 cases – more than 191,000 patients – over a 13-month span as it collaborated with state and local government to aggressively roll out diagnostic testing and then vaccination efforts to underserved communities across New York City, Long Island and Westchester.
• Our Emerging Leaders Diversity & Inclusion Council — whose members include women, minorities, persons with disabilities and veterans with a passion for leadership — is empowered to build a culture of diversity awareness and inclusion to attract, develop and retain enthusiastic and ambitious talent for all leadership levels.
• Our neurodiversity virtual mentorship program and summer internship program offer neurodiverse college students insights into a career in health care while cultivating a better understanding of how to support our neurodiverse population within the workplace.
• Team members can join one of our many Business Employee Resource Groups (BERGs), which enhance engagement, innovation and talent development while promoting an inclusive culture by celebrating our differences and commonalities. Our BERGs range from our Expressions BERG, which includes team members who are passionate about promoting unity, health equity and awareness of the LGBTQIA+ community, to our Bridges BERGs, which focus on Asian, Black/African American, Jewish and Latinx communities, among others.
• As a Military Friendly Employer award winner, we support service members transitioning from active duty to civilian life with career training, veteran-friendly transition programs, health and wellness services, MOS code job search, a student veteran mentorship program, and other resources.
• Our spirit of caring and celebration infuses every holiday, from legal holidays to meaningful religious observances to national days. Our team members strive to make each holiday special.
In addition to the top hospitals ranking, Northwell was also included on several other DiversityInc specialty lists. Northwell ranked eighth among top companies for Veterans, sixth for Latino Executives, No. 10 for Asian American Executives and No. 11 for Talent Acquisition for Women of Color.
DiversityInc examined companies using a 200-question survey that focused on six key areas: Leadership accountability, human capital diversity metrics, talent programs, workforce practices, supplier diversity and philanthropy.
Click here to learn more about Northwell’s commitment to diversity and inclusion and discover a career well cared for.
Discovering unlimited opportunities and a true calling — meet Elyse Isopo
Elyse Isopo started her Northwell Health career journey as a junior volunteer at North Shore University Hospital (NSUH) when she was in high school. “I loved the people, I loved the patients, and I love helping,” she says. Today, she is a supervisor for advanced clinical providers (ACP) at NSUH, where she oversees a team of nurse practitioners and physician assistants.
As a volunteer in high school, Elyse became immersed in a hospital environment and patient care as she delivered their newspapers, refilled their water, and transported them, while also helping with art and music programs. The experience impacted her career path. “I always knew I wanted to be a nurse,” she says.
Elyse held many roles during her 22 years at NSUH. She started as a registered nurse on a medicine unit and then transitioned to the medical intensive care unit (MICU). “After becoming a nurse, I knew I wanted to extend my career within the nursing field.” With the assistance of Northwell’s tuition reimbursement, Elyse went back to school to become a family nurse practitioner. “Northwell encourages and financially assists education and advancement of one’s career,” she says. Once Elyse obtained her master’s degree as a nurse practitioner, she transitioned into presurgical testing (PST). After five years on the PST unit, Elyse realized her heart was always with critical care, so she returned to the MICU where she’s worked for the past 14 years.
A driven nurse practitioner committed to learning and growth, Elyse earned her second master’s as an acute care nurse practitioner — and with Northwell’s support, she received tuition reimbursement for her doctorate of nursing practice (DNP) as well. To share her passion for nursing with others, she became a professor at Hofstra University as an adjunct clinical faculty member, where she supervises clinical faculty in the nurse practitioner programs. As a nurse and nurse practitioner, Elyse is involved with patient and family education. “I found a love of teaching throughout my career when I am precepting new nurses; teaching ACPs, residents and interns; and speaking with patients and their families.”
Reflecting on her tenure at NSUH, Elyse says, “You don’t have just a hospital, you have a community.” During COVID and as a frontline health worker, Elyse never considered herself a hero, but once she stepped outside the hospital for a “clap-out” from local first responders — whose ladder trucks erected an arch under which NSUH staff walked as they were applauded — she was reminded that her career was more than a job; it was a true calling. “I didn’t want to be anywhere else.”
At Northwell, we strive to have our team members continue their career and education journey. Elyse is proof of that: “Northwell helps build each of us to our greatest potential professionally no matter what your career trajectory is.”
How Veteran Lenore Brathwaite uses skills she learned in the U.S. Army at Northwell Health Laboratories
Lenore Brathwaite is a six-year Army Reserves veteran, two years deployed during Desert Storm, and a project manager of operations at Northwell Health Labs.
Lenore gained vital skills in the military that help shaped her civilian career today. In the U.S. Army, she held many roles such as a sergeant, blood transfusion coordinator, and phlebotomy supervisor. She gained experience with communications and leadership, as well as the ability to work under pressure and problem solve.
“The military taught me to handle change and adapt to new situations in a short amount of time,” says Lenore. “My flexibility to adapt to changing environments allows me to stay productive and positive. As a section sergeant I always had to remain calm and be confident in my leadership decisions for my team.”
Transitioning into healthcare
Lenore’s interest in healthcare sparked when she was in high school and her mother was undergoing chemotherapy treatments. She saw how important it was to be the voice for the patient and to always have empathy and patience. This is what she practices with her team now as she helps lead projects.
She started her Northwell journey in 2012 as a point of care supervisor at Long Island Jewish Medical Center. This role gave Lenore the opportunity to coach her team to provide quality care. Throughout the years, she has grown her career in hospital laboratory operations. In her current role as a project manager, Lenore coordinates with senior leadership, assists in projects, and prepares financial and quarterly reports. And her clinical laboratory technologist experience enables her to help lead and pitch in to help her team when necessary, such as during the COVID-19 pandemic.
Lenore is also a member of Northwell’s veteran-focused Business Employee Resource Group VALOR (Veterans and Allies: Liaisons of Reintegration). Being a part of this group allows her to connect with other members of the military, veterans and their families. “VALOR has great resources to help veterans transition. We are a BERG comprised of fellow veterans from all roles across the organization. Who better to understand the hardship of transitioning from military to civilian status but us,” Lenore says.
Being a part of VALOR provided Lenore with a network of supporters. Her Northwell team members encouraged her to believe in herself and become commander of her post: Hunter Squires Jackson Post 1218 American Legion.
Lenore feels supported, encouraged, and honored at Northwell as a veteran and encourages fellow veterans to explore the limitless opportunities that are offered. “Northwell Health encourages you to jump out on your own. When you finally get the courage to jump out, you feel like you are flying like an eagle.”
How discipline and a call to service propelled veteran Cynthia LaRocca’s successful career at Northwell Health
Serving country and community always came naturally to Cynthia LaRocca, director of clinical professional development at Plainview and Syosset Hospitals.
As a member of the U.S. Army Reserve, Cynthia served in a variety of roles including pharmacy technician and field medic. Her military path led to jobs at VA hospitals in Brooklyn, Philadelphia and Nebraska—experiences where “I found nursing and nursing found me.”
Cynthia’s transition to a civilian career at Northwell was eased by lessons learned during her eight years in the reserve. “Discipline is a skill that I have learned from the military and that serves me well at Northwell because it means seeing something through from beginning to end.”
In addition, the teamwork skills she acquired in the military translated easily to the Northwell Health value of being Truly Together: whether serving the country or serving the community, she says, “without your colleagues you cannot achieve your ultimate goals or complete your mission.”
Today, Cynthia manages the clinical professional development of orientations, annual training skills, new equipment and professional acumen for the clinical nursing staff at both Plainview and Syosset Hospitals. And by embodying the Northwell Health value of Truly Ambitious, she has seized opportunities to spread her wings and redefine what it means to work in health care, reaching career goals and achieving credentials including registered nurse (RN), registered nurse–board certified (RNBC) and doctor of nursing practice (DNP).
Work excites Cynthia every day because “I know what I am doing is helping others,” and appreciates that Northwell prioritizes ensuring all military employees feel supported, whether they continue to serve while on the job or are veterans who have completed their service: “The support Northwell gives to those who serve cannot be understated.”
Northwell Community: Asian American and Pacific Islander Heritage Month
This month Northwell Health celebrated Asian American and Pacific Islander Heritage Month. Watch our latest Northwell Community series video and learn how we recognized the month, as well as more about how our Asian American BERG (Business Employee Resources Group) empowers our Northwell team members.
Celebrating Jewish American Heritage Month at Northwell Health
In honor of Jewish American Heritage Month, we are proud to highlight our Jewish team members alongside our Jewish Bridges Business Resource Employee Group (BERG). The Jewish Bridges BERG creates a network of team members who are proud of Jewish tradition and passionate about cultural diversity.
We spoke with Rabbi Dr. Hillel Fox, director of spiritual services, chaplaincy care and education at North Shore University Hospital, and one of the Jewish Bridges BERG co-chairs, to learn more about this amazing BERG.
What is the Jewish Bridges BERG?
The Jewish Bridges BERG is committed to providing resources to promote Jewish education, health care, business collaboration, social action, professional growth and community partnerships at Northwell Health. The Jewish Bridges BERG started in December 2019 and we have conducted amazing events to bring awareness to this BERG.
What are some events that were held?
Because our BERG is new, most of our events—except our first menorah ceremony—are held virtually. The first menorah ceremony, held at North Shore University Hospital, celebrated and recognized the American Jewish people in our country and brought awareness to our community. The second menorah ceremony, held at Long Island Jewish Medical Center, was broadcast over Zoom.
In September 2020 we held a virtual event called “New Beginnings: A Fireside Chat,” where we discussed COVID-19, the safety and security of the Jewish community and the difficulty of spending holidays in a hospital setting.
In April 2021, we presented a Holocaust Remembrance Day lecture. Dr. Hedy Wald—a clinical professor of family medicine at the Alpert Medical School of Brown University and a faculty member at the Harvard Medical School Pediatrics Leadership Program—shared her observations as a medical educator and daughter of a Holocaust survivor. She also spoke about her recent experience teaching medical students at the Witten/Herdecke Faculty of Health in Germany about medical ethics and morally resilient professional identity formation by reflecting on the role of medicine during the Holocaust.
What are some of the initiatives your team has planned for 2021?
For the rest of 2021, we will continue to hold our quarterly meetings and produce our five-year calendar of holidays and events. We also will be producing a Holocaust memorial video commemorating this 75th year since the liberation of the Nazi concentration camps and the end of World War II in May 1945.
On June 17, we will be hosting “Let’s Talk about Racism: Confronting Hate and Antisemitism with Courage,” where we will reflect on current events, discuss effective techniques to speak as a victim or ally, and how to persevere through adversity as we work together to strengthen our communities to eliminate racism.
How does the BERG contribute to professional development within the organization?
The BERG is an opportunity to be a part of a small community and explore different cultures, as well as to create social connections with peers from different backgrounds and professional areas within Northwell. It is a great way to build relationships, define communication skills and learn about Jewish traditions.
Searching for a new job can trigger a wide range of emotions—from hope to anxiety—and for many, the interview is the most intimidating part of the process.
But it doesn’t have to feel that way. After all, a request for an interview means your resume and application have spurred a company to want to learn more about you! The interview allows you to share more details about your experience and skills, as well as your personality. At the same time, you can learn more about the company and role beyond what you read in the job description.
Get to know Northwell’s interview process and read advice from our recruiters to help your next interview be a success.
What is the Northwell Health interview process?
While our most common steps are outlined above, your process may differ given the variety of positions at Northwell Health. Our Talent Acquisition team engages with candidates across a variety of ways such as texting, video, virtual or in-person interviews. For example, given the many pandemic-era adjustments that businesses and candidates have had to implement, virtual interviews are far more prevalent now than ever before. No matter how you’re interviewing with us, we’ve collected some great tips to help you prepare for a successful interview experience.
What’s expected in an interview
Whether you’re interviewing for an entry-level position or a more seasoned role, our recruiters recommend that you:
Arrive on time
Bring copies of your resume
Come prepared with questions
First impressions matter. Vikash Ramnarine, a senior talent acquisition specialist, reminds you to treat a virtual interview the same way you would if it were in person: “Make sure you’re dressed professionally—and don’t forget the camera is always on!”
Talent Acquisition Specialist Sade Somorin says if you’re attending an in-person interview, “Have your resume on hand. And read your resume to be prepared to answer questions pertaining to your job history.”
Sade looks at not just alignment between the candidate’s background and the role’s requirements, but also “the value the candidate will bring to their team and the organization as a whole.”
That means being specific. Sade suggests, “When you share a team project or assignment you participated in, explain the task, action and result that contributed to its success.”
Attentive listening is important, but an interview is a conversation, not a one-way street. “Candidates should have questions prepared to ask at the end of the interview about the position to ensure it is a good match for themselves and the company,” says Nicholas Franzini, a senior talent acquisition specialist. Asking pointed questions also demonstrates that you’ve done your research and have a true interest in the role and the company.
Preparing for your interview
Our recruiters advise:
Do your research on the position and the company
Troubleshoot ahead of time
Plan and arrange your setting
Senior Recruiter Shannon Skaee stresses doing research before the interview so you can better explain how your experience and the job’s expectations line up. “Demonstrating that you’ve done your research can set you apart from other candidates—and may impact the final hiring decision.”
Coaching legend Vince Lombardi once said, “If you are five minutes early, you are already ten minutes late.” That’s good advice on the gridiron as well as in the job market. “Candidates should also map out a route to ensure they arrive 15 minutes early,” says Nicholas.
This applies even if you’re interviewing from your kitchen table. You won’t have to worry about traveling to your interview, but you should still allow yourself at least 15 minutes to identify and address any technical issues that may arise, especially regarding your internet connection.
In a virtual setting, be mindful of your surroundings. Conduct the interview in a quiet location that minimizes background distractions and potential interruptions. A tabletop setting, such as a desk or dining table, works great because it provides a professional feel of sitting across from the recruiter. “Avoid using a phone for a video interview,” Vikash adds, “but if absolutely necessary, prop it up on something stable so that it’s not shaking.”
Other advice? Relax! Be confident about your skills. Let your experience and knowledge shine. At Northwell, we value being “Truly Ourselves”—expressing your personality during the interview can leave a positive and memorable impression on the interviewer.
After your interview, don’t forget to send a thank you note to everyone with whom you interviewed while you wait for your recruiter to reach out regarding next steps.
Now that you know what it’s like to interview at Northwell, it’s time to apply so you can become a Health Raiser! Explore careers today.
It is important to note that Northwell recruiters will always have an @northwell.edu email address and our communications will always be clear that they are from Northwell Health.
Continuing her growth and creating unforgettable memories—meet Diane Geraci RN, BSN, OCN
In honor of Nurses Week, which Northwell Health is celebrating throughout May, we are highlighting some of our amazing nurses as they share stories about their careers, growth and experiences. Throughout her 36 years as a registered nurse at Staten Island University Hospital (SIUH), Diane Geraci has achieved both professional and personal growth.
Continuing her education and evolving her skillset
Diane started her nursing career journey in 1985 as a graduate nurse at SIUH. “It was my favorite hospital to do the clinical rotations,” she says. From her first days at SIUH, she knew she would grow and learn within the same hospital.
“Northwell and SIUH have been very supportive of my growth,” Diane says of a career that’s included roles in rehab/orthopedic surgery, the operating room and ambulatory oncology.
Because continuing education is very important to Diane, leadership encouraged her to enroll in oncology certification courses and offered tuition reimbursement for a Bachelor of Science in Nursing at the College of Staten Island. “It took four years and a lot of hard work, and I graduated with a BSN—and all thanks to the ease of the program because of Staten Island University Hospital. I’m so thankful for their encouragement and financial support!”
Not only did Diane receive her BSN, she also obtained her nursing certification in oncology and immunotherapy to further her knowledge in her field.
From Harvey to hockey: experiences she’ll never forget
In August 2017, Hurricane Harvey made a Category 4 landfall in Texas, devastating much in its path. Northwell quickly assembled a medical mission team to assist at MD Anderson Cancer Center in Houston. When Diane received the email about the catastrophe, she immediately volunteered to go!
“MD Anderson Cancer Center needed oncology nurses who were certified and who had a chemotherapy/immunotherapy certification, and thanks to SIUH I was certified in both,” she says. “The MD Anderson staff was great to work with, and I met so many cancer patients from all around the world. This truly was one of the highlights of my career.”
When Diane and her team returned home—with indelible memories from the front lines of care—they were greeted with a dinner reception and the opportunity to meet Michael Dowling. “I thank these two hospitals for their generosity to the teams, and for Northwell helping out a devastated community in another state.”
Another unforgettable moment of Diane’s career at SIUH was winning Northwell’s ”Win it Wednesdays” contest, a weekly prize drawing hosted by Northwell’s internal communications team on the Northwell Life Facebook page. What made it unforgettable wasn’t just the fact she won—it was what happened next.
Diane’s prize was a lavender, official New York Rangers hockey jersey. The jersey was too big, so she wanted to give it to a hockey fan. Her floor and nurse manager alerted her that there was a teenage boy—a big Rangers fan—who wanted a jersey as part of his Make-A-Wish request. “He was being treated for lymphoma on the pediatric oncology unit, which was right next to my unit,” says Diane, who met the boy and gave him the jersey!
When the social workers within the unit heard about Diane’s gracious act, they reached out to the team and received box seat tickets for the patient’s family to attend a home game! “It was meant to be,” she says.
Reflecting on her fulfilling career, Diane says, “Northwell is a great place to work! I feel well supported and encouraged to continue my growth with nursing and create more memories.”
An Appointment With: Patricia Flynn, Assistant Vice President of Employee Wellness
Northwell Health’s Employee Wellness team helps enhance the well-being of every team member by delivering a healthy and safe work environment. Patricia Flynn, assistant vice president of Employee Wellness, helped develop the many programs that Northwell offers that guide our employees and their families.
Read our discussion with Patricia Flynn below to learn about the importance of well-being for our team members as we reflect on Employee Health and Fitness Month.
What is the significance of employee well-being at Northwell?
Caring for our patients begins with caring for our team members. At Northwell, well-being is so much more than a program; it is foundational to our culture – a culture that gives “permission” to be healthy! It includes healthy food choices, flexible leadership, resources for healthy living, and more. Well-being at Northwell is holistic – recognizing the physical, emotional, social, spiritual, and financial aspects of our team members.
How does your team champion Northwell’s culture of well-being?
It is an honor and privilege to lead the professionals on my team. We exist to serve the Northwell team members, providing resources to support good health. The team is from varied backgrounds, covering the spectrum of well-being disciplines. We have public health professionals, registered dieticians, exercise physiologists, psychologists, health coaches, licensed clinical social workers and physicians. Everyone on the team is dedicated to helping team members.
How has the wellness initiatives helped our team members manage their mental and physical health during the COVID-19 pandemic and beyond?
In 2021 during the pandemic, we spoke with our team members, asked how this was impacting their overall well-being, and listened in order to create impactful programs to support them.
The Employee Wellness team partnered with a variety of departments throughout Northwell to support our team members, including but not limited to Employee Experience, Chaplaincy Services, the Employee & Family Assistance Program, Behavioral Health Service line and the newly formed Center for Traumatic Stress, Resilience and Recovery.
By listening to our team member’s wants and needs, the team came together to design well-thought out programs and resources that included:
The well-being resource page – a focused well-being page that described all of our program offerings by topic area including emotional, mental, physical and spiritual.
The Emotional Support Resource Call Center – a call line manned by the Employee Wellness team 24/7 where team members called in for emotional support and mental health referrals during the pandemic. Today, the Emotional Support Resource Call Center enables team members to speak with an Employee Wellness team member, a member of our Employee Assistance Program or Chaplaincy Services.
An Employee Wellness YouTube channel – a channel that hosted over 100 videos including videos on guided meditation, deep breathing, self-care, healthy cooking, stretching, among others.
Healthy Choice at Home cookbooks – developed by our own Registered Dietitian, these easy-to-make and heart-healthy recipes provided team members with a creative stress relief outlet through cooking.
myHealthyBody Take 5 series – a series where team members could watch a pre-recorded stretch, have a certified personal trainer attend a team meeting, or join the myHealthyBody program and have a customized musculoskeletal program tailored to their needs. These were a hit among our team members and helped reinvigorate them before heading back to work.
The first Healthcare Heroes challenge – a fundraising effort for our team members in financial crisis which raised over $25,000.
And always a fan favorite among our team members, our “Walk to” challenge– an annual program our team members always look forward to and last year we continued our challenge virtually with Walk to the Parks.
What are some of the initiatives your team has planned for 2021?
Key priorities for 2021 are emotional well-being, supporting our team members’ families, a safe and healthy pathway back to the workplace and a continued focus on reducing chronic disease. We will also be launching another “Walk To” destination challenge. Last year over 20,000 team members participated in our Walk to the Parks.
In 2020 we also made progress in de-stigmatizing mental health – but much more work is needed. In 2021 we will continue to normalize the conversation around these issues.
This year, the Employee Wellness continues to bring a wealth of resources and support to our team members. We continued to ask our team members for feedback and listened to their needs through the Well-Being Support Survey, a collaborative survey with Employee Experience and the Center for Traumatic Stress, Resilience and Recovery.
As a result of what we heard, we are launching or have launched programs that include wellness workshops; projects around the importance of self-care and community; resources and programs for mental health; and an inspiration call line for our team members to receive uplifting messages of hope and encouragement.
What else should someone know about Northwell’s dedication to employee well-being?
A key success factor in any workplace well-being program is leadership commitment. At Northwell, it is real! Well-being IS the well in Northwell! Another key success factor is the integration of well-being into the plans of many partners and that has been critical here at Northwell. We partner with many teams across the organization.
What Nicole Natale Learned on the Frontlines During the Pandemic
In honor of Nurses Week, which Northwell Health is celebrating throughout May, we are highlighting some of our amazing nurses as they share stories about their careers, challenges, and experiences. Nicole Natale faced one of her greatest challenges early in her career and her experience on the frontlines during the COVID-19 pandemic has shaped friendships, as well as her understanding of what it means to be a nurse.
Currently a registered nurse at North Shore University Hospital (NSUH) in the Neurosurgical Intensive Care Unit (ICU), Nicole Natale began her career in 2017, as a nurse extern at Huntington Hospital. Nicole fell in love with critical care after experiencing the various facets of nursing care while floating from the emergency room and ICU, to the medical-surgical and pediatrics floors during nursing school.
As fate would have it, Nicole was invited to interview with the Neurosurgical ICU at NSUH shortly after losing her aunt to glioblastoma brain cancer just before graduation. The loss of her aunt to brain cancer left Nicole feeling like she was destined to work with neurosurgical patients.
After successfully landing her dream job at NSUH, Nicole’s budding career took an unexpected turn. After she finished the critical care fellowship orientation, the world was suddenly turned upside down as the COVID-19 pandemic began. Being a new graduate in a global pandemic was one of the most challenging obstacles Nicole has ever faced, but she credits the support of her coworkers, her managers, and Northwell leadership for making the experience less tumultuous. As Nicole put it, “Northwell made me feel safe, cared for, and supported, and I am forever grateful to work for this health system.”
Despite the incredible hardships, the experience was invaluable, as Nicole learned so much so quickly. Her coworkers became her role models and her support system as they leaned on one another to survive. “It was such a scary time for all of us. Working in a COVID unit feels like you’re in a battlefield. Working in these conditions brought my work team together and the bonds I have with my coworkers grew so strong that they are like family to me.”
It is this level of support that Nicole cites as one of the many reasons she would encourage anyone to work at Northwell given the opportunity. Examples of the support she receives from Northwell include career growth with clinical ladder and research committees and physical and mental well-being with things like the Lavender Room where staff can relax and unwind. Northwell is proud to advocate for its nurses and all of our team members, at every step of their journey.
Explore nursing opportunities and learn more about a career well cared for at a Fortune 100 Best Companies to Work For®
Northwell Health’s Wellness Liaisons are an important part of our culture. More than 200 liaisons across the organization help enhance and support the well-being our of team members both mentally and physically by:
Influencing them to live a healthy lifestyle
Communicating system wellness initiatives
Implementing wellness programs in their departments
Hosting wellness workshops
Providing healthy tips and much more
Hear why our team members love being a Wellness Liaison and how they’ve achieved personal growth through healthy living:
In honor of Nurses Week, which Northwell Health is celebrating all month long, we are sharing the stories of some of our incredible nurses and their inspirational journeys. For Nicole Martinez, she decided to become a nurse all because of a smile.
It all began when her mother was being cared for at Long Island Jewish Medical Center (LIJMC) for pancreatic cancer in 2005. Although her mother’s outcome was not the one Nicole’s family had hoped for, the amazing nurses, doctors and patient care assistants left a lasting impression. The day Nicole was told her mother only had one week to live, she walked into the room expecting tears but instead found her mother smiling with her nurse. Reflecting on that moment, Nicole says, “To this day I do not know what that nurse said to make her smile, but I remember thinking here is a 46-year-old woman who was just told she was going to die…and someone made her smile.” That moment and that smile was what led Nicole to become a nurse so that she too could help others find comfort during the most difficult time in their lives.
After her mother passed away, Nicole needed to pause her education to help support her family, so she took a position as a receptionist at LIJMC where she worked for two years before applying and being accepted to nursing school. With the support of Northwell, her manager, and her coworkers, Nicole was able to continue working full time while attending school full time with support from Northwell’s tuition reimbursement program. Her determination and hard work paid off when she graduated with her Associate Degree in Nursing and began working as a registered nurse on the same floor where she was a receptionist. But she wasn’t finished yet. Nicole went on to complete her Bachelor of Science in Nursing, once again aided by tuition reimbursement and encouragement from Northwell. But she still wasn’t finished. After transferring to the Ambulatory Surgery Unit, (ASU), Nicole again set her sights a little higher and completed her master’s degree. She was then promoted to her current role of assistant nurse manager.
About her amazing accomplishments, Nicole says, “Northwell gave me the opportunities, the strength, the financial support, and the courage that I needed to attain my goals. I tell everyone to this day if you want it, there is no excuse. Thank you Northwell for the past 15 years. Because of you, I am who I am today!”
How We Celebrated Our Nursing Health Raisers During Nurses Week!
National Nurses Week is here and at Northwell Health we are celebrating every moment of it. In fact, we will be celebrating all month long to honor our 18,000+ nurses across Long Island, Manhattan, Queens, Staten Island and Westchester. After a year unlike any other, we are stronger today because of our registered nurses’ commitment to raising the standard of care in the communities where we live, love and belong. And as we reflect on the selfless individuals the whole world considers heroes, it fills our hearts with gratitude to call these incredible men and women our colleagues, our friends, our family, and our neighbors.
During Nurses Week, Northwell has many activities planned to honor our nurses including, virtual cooking classes, blessing of the hands, award ceremonies, wellness initiatives such as yoga and wellness retreats, among other activities.
Hear why our nurses in their own words love working at Northwell and how they feel supported.
“Endless opportunities to shoot for the stars.”
“I love working as a nurse with Northwell because its more than a job, it’s a family. The support, the encouragement, the camaraderie, and the overall feeling that you are part of a team making a difference in people’s lives.”
“There are so many opportunities for a nurse at Northwell. Follow your passion and seek new challenges.”
“The fact that I’ve been a nurse at LIJ Medical Center since 1980, way before it was Northwell, speaks of my trust and dedication!”
“I love being a nurse at Northwell because I have the pleasure of working and meeting people with diverse backgrounds to improve the health of our communities.”
“Being a Northwell nurse is like having a second family and a home. Great teamwork, support, a safe place to work and my voice is heard. I like Northwell’s values and commitment to our patients and community.”
“I love being a Northwell nurse because I work with a great interdisciplinary team. Northwell supports my career advancement and continuing education.”
“Compassion amongst team members to provide the best care possible for our patients.”
“I love the ability to work in all different areas of nursing and be able to stay with a system who supports me.”
“I work with a phenomenal group of nurses who never hesitate to help one another, and who I consider to be my friends. We’ve all been working away on the COVID floor, staying strong for our patients and each other.”
“Because you come to realize at some point in your career that nurses are a powerful group that can affect and guide change. Our patients and our communities deserve the voice we can give them.”
Join our team members and discover a career well cared for. Apply today!
For Kayla Core, PA, one of the most important parts of being a good PA is seizing every opportunity to emphasize the “care” in healthcare by providing patients and families with the invaluable gift of feeling loved. It’s a core value of her clinical practice that has only grown and evolved throughout the COVID-19 pandemic.
Kayla’s path to her career began 20 years ago when her dad was diagnosed with skin cancer. As she learned more about his diagnosis and managing his care, Kayla became determined to be there for other patients the same way she was there for her dad. This led her to her desire to enter the medical field and become a PA.
She began her career at Northwell Health as a physician assistant student on rotation through various specialties of medicine. It was during her MICU rotation that Kayla discovered delivering ICU care was where she was meant to be. Since then she has become a PA on the critical care float team at North Shore University Hospital, where she was trained. Today, she practices in multiple ICUs.
“Northwell provided me with preceptors who genuinely took the time to teach me the culture of the ICU and how to perform procedures by the bedside,” says Kayla. “It is a hospital system that gives Advanced Clinical Providers the opportunity to be part of the patient’s care firsthand while collaborating with a supervising physician. These qualities make Northwell stand out to me, and I am proud to be a Northwell PA.”
At Northwell, Kayla has had the opportunity to work in multiple specialties throughout her career and explore the different fields of medicine she’s interested in. She cites her team and fellow employees as her favorite thing about Northwell. People who she says are incredibly kind, knowledgeable, and truly support one another. It’s a collaborative environment that goes beyond teamwork when physicians, nurses, respiratory therapists, speech pathologists, dieticians, and many others share knowledge and expertise to provide the highest quality of care for patients.
However, it was while working in the COVID ICU throughout the pandemic that Kayla witnessed the toll the virus can take on patients firsthand, despite doing everything you can as a healthcare provider. It was this experience of delivering critical care to patients who were unable to have visitors due to COVID regulations that taught Kayla the importance of being a rock for families when they were unable to see or hold their loved ones. In turn, she has a greater appreciation for her own rock–her team. “My experience has made me stronger as a PA and I am fortunate to be a part of a team who is my rock,” says Kayla. “I have learned that if we can be there for each other and get through this together, then we can get through anything.”
And the impact that Kayla has had on her patients’ lives goes beyond their clinical care. Alongside her mother, Kayla created a program called Hearts for Hope, crocheting hearts to give to families who might need a little extra love and comfort. While working in the COVID ICU, Kayla was inspired to continue to grow the program due to the grateful reactions of her patients so she enlisted members of the community for help. The overwhelming number of responses to her call for assistance with crocheting more hearts only proved to Kayla how much love exists in the community.
It was these moments of raw emotion that made Kayla realize how special the crocheted hearts are and how she, her team and her community could work together to spread even more love and compassion. “The patients’ eyes would fill with tears as they would say thank you,” says Kayla. “Their families would clench the heart in their hands as they reflected on the cherished moments they’ve had with their loved ones.”
We at Northwell are equally proud to call someone as compassionate, dedicated, and inspiring as Kayla one of our own. And we can’t wait to see what she does next. If you’re inspired by Kayla, become a Health Raiser and discover a career well cared for at Northwell Health.
Why Northwell Health is once again a Fortune 100 Best Companies to Work For®!
Northwell Health has been named to Fortune’s 100 Best Companies to Work For® list for the second year in a row, ranking 19 on the prestigious annual list. We are also the only New York health system ranked, recognized for our commitment to employee health amid COVID-19 crisis.
With a workforce of more than 76,000 based at 23 hospitals and 830 outpatient facilities throughout New York City, Long Island and Westchester County, Northwell was selected from among thousands of companies nationwide.
Ninety percent of Northwell’s respondents reported being “proud to tell others” where they work and 84 percent said that “taking everything into account, they would say it is a great place to work.” The responses given during the ongoing pandemic reflect that Northwell team members feel more supported psychologically and emotionally, believe that Northwell cares about creating a good working environment, and that executive leadership embodies the best of Northwell.
A commitment to employee health and safety!
Another major factor contributing to the ranking included our commitment to employee health, both emotional and financial. For example, recognizing that frontline employees were under immense pressure, the health system created tranquility spaces using tents outside hospitals during the surge. Behavioral health professionals were available free of charge, as well as chaplaincy services, well-being resources and more. This provided safe and calming environments for employees to reflect, meditate, or pray before or after a shift.
The tents have now been replaced with indoor spaces as a permanent feature at Northwell hospitals.
To mitigate the worry many employees had of bringing the coronavirus home to their families, Northwell established partnerships with IHG Hotels, Ronald McDonald House, and various universities to provide housing so employees could physically distance from loved ones. Those who found alternative accommodations outside of this program were reimbursed for their expenses. Northwell also partnered with a transportation company to provide dedicated shuttles, so no one had to worry about potentially infecting other public transit passengers or being infected themselves.
Supporting families through a crisis
To aid employees with young children the health system offered crisis care reimbursement and a subsidized in-person childcare program for the 2020-2021 school year to help offset financial strain on families.
Recognizing the need for additional help, the Northwell Heroes Caregiver Support Fund was created to provide resources to employees who were financially impacted by the pandemic, such as a spouse’s job loss or a family member’s death. To date, the fund has disbursed $1,056,208.
In addition, the health system set up the Northwell Heroes Memorial Fund to support the families of employees who died from COVID-19, including help with funeral expenses, memorials, and other related expenses. The fund has raised more than $323,000 to cover salary and benefits that affected families continue to receive.
Delivering the COVID vaccine
On December 14, 2020, Northwell was the first health system in the United States to immunize its frontline workers against COVID-19, and has continued to roll out its vaccination efforts to team members.
While Northwell is focused on protecting team members, it is also at the forefront of the vaccination effort throughout the communities it serves with partnerships with county agencies, other health care providers, and community and faith-based organizations the vaccine is reaching as many as possible.
Northwell’s Best Companies to Work For recognition comes on the heels of the health system being named to Fortune’s Best Workplaces in Health Care & Biopharma list, earning the No. 2 spot for the category of large health care organization.
Raise yourself and expect a career well cared for.
Become a Health Raiser at Northwell Health.
A personal brand is an important opportunity to showcase who you are as a potential employee in a way that authentically reflects who you are as a person. Building a strong personal brand ensures that when employers search for candidates they find much more than a name and a resume—they find you. The following tips can help you create a personal brand that sets you apart and demonstrates the unique skills you bring to the table.
8 Tips for Building a Strong Personal Brand
Develop a professional social media presence.
Review your social media pages to ensure that your information is filled out, you have profile pictures selected, and your bio reflects your professional goals. Remember, every social channel provides a new opportunity to let your personality and accomplishments shine.
Make your LinkedIn profile work for you.
Highlight your industry skills, add recommendations and endorsements from peers, and quantify your accomplishments.
Become a thought leader on your social feed.
Start a dialogue by curating news articles and other relevant content to share with your network to help position you as an expert in your field.
Connect with fellow professionals and peers.
Join Facebook groups, comment on posts you find interesting, engage meaningfully and professionally. Get started by joining Northwell’s Talent Community for news and events tied to your industry.
Prepare an elevator pitch.
Can you give a quick synopsis of your background and experience? Your elevator pitch is a great way to share your expertise and credentials quickly and effectively with people who don’t know you.
Keep all of your information up to date.
Your online information may be the first impression a recruiter or manager has of your career history. Regularly check your resume and profiles to ensure your latest accomplishments and contact information are reflected.
Stay up-to-date in your industry.
Follow prominent and inspiring figures in your industry to not only stay updated on news and industry information but to network with others who may be sharing, posting, or commenting in your industry.
Your personal brand isn’t just an online persona.
Make sure your brand is present at offline events, in the workplace, and throughout your day-to-day responsibilities.
Once you’ve built a strong personal brand, you’ll be prepared to put your best foot forward with any and all potential employers. And if you’re looking for a career well cared for, explore our opportunities at Northwell Health. Apply today!
Helping our new hires get ready for their Northwell career journey
At Northwell Health, we strive to provide the best experience for our incoming team members to ensure they are fully prepared to start and experience a career well cared for.
Our pre-boarding and onboarding teams in the Talent Acquisition Department support our new hires from the moment they accept a job offer through their first day. They aim to provide a smooth transition from candidate to team member with guidance along the way.
Steps these teams help our future team members complete include:
Health and pre-hire appointments for medical clearance and required onboarding paperwork
A visit to security and human resources for certain requirements and an ID badge, as well as other verification processes
Preparing for our Beginnings orientation to help our newest team members be set up for success in their new career with us.
There is a great deal of coordination to ensure everyone is ready to begin in their new role at the right time.
Meet some of our amazing team members from our pre-boarding and onboarding teams :
Deziree Brandi, Supervisor, Talent Acquisition
Deziree has grown into her career at Northwell since starting as an admin support associate with FlexStaff in 2018. As a supervisor for talent acquisition in Human Resources, she supports the talent acquisition onboarding team by providing guidance for various projects and processes, ensuring that start dates are met, and helping to integrate new technology. “I always love working hand-in-hand with the candidates to provide them with the support and understanding of what is needed to start their new positions and future with Northwell,” says Deziree.
Deziree has also been able to grow her career at Northwell. “My previous and current managers have supported my growth by providing me with the tools and guidance to take on stretch assignments, develop professionally, and to build my confidence so I was ready to move into the next stage of my career,” says Deziree.
Aaron Weeks, Associate Talent Acquisition Program Manager
As a talent acquisition associate program manager for the Advanced Clinical Practice (ACP) team, Aaron helps facilitate a smooth and efficient onboarding experience for new ACP hires by partnering with medical staff services, hiring managers, and organizational leadership. “Interacting with the new hires is my favorite part,” says Aaron “I’m passionate about the customer service I provide, and I love making a difference in someone’s life no matter how big or small.”
Aaron has also grown his career here at Northwell. “Northwell has been impactful to my growth and development in many ways,” says Aaron. “My colleagues and leaders played the biggest role in my growth and development because they challenge me to be my best daily.”
Jeniece Devita, Talent Acquisition Representative
As a talent acquisition representative, Jeniece’s role is ensuring new hires are prepared for their appointments and verifying work experience, education, and credentials. Once the new hires have completed all of their requirements, she ensures they are set up for Beginnings, which is our new hire orientation, site orientation and any additional trainings required for her new team member journey. “There are many things I enjoy about working in onboarding,” says Jeniece. “I’m someone who likes to understand how what I’m doing fits into the bigger picture. It’s one of the things I find rewarding in my role. I can see how the work we do as HR professionals enables employees and the overall organization to reach their objectives.”
It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.
Northwell Health reserves the right to amend all terms of employment.