

Today’s population is seeking the benefits of early intervention orthopedic surgery like joint replacements and bone preservations resulting in an increased number of orthopedic surgeries. Northwell Health’s hospitals are growing their services to meet this demand. Growth that includes case variety, cutting-edge procedures and innovative technology.
The advantages for nurses, surgical technologists, advanced care providers and other care team members go beyond just increased experience. Orthopedic surgery is one of the only surgical specialties where you see instant results. Being able to see a visual victory immediately after the procedure and seeing patients get back to living life to the fullest is incredibly rewarding.
Join of our teams below to experience innovative orthopedic surgical care.
At LIJ Valley Stream , orthopedic teams practice both routine and general orthopedic treatments and cutting edge procedures. Orthopedic surgeons, anesthesiologists, nurses, and surgical technologists work together collaboratively to provide excellent care for their patients. Their state-of-the-art care and treatments mean more minimally invasive procedures that are giving patients the advantage of a quicker recovery and decreased hospital stays.
Some of the innovative procedures happening in the OR are:
And orthopedic surgery is only growing at LIJ Valley Stream! With our partnership with the Orlin and Cohen Orthopedic Group, Northwell is significantly increasing our presence on the south shore of Nassau County and Queens.
Surgeons from Orlin & Cohen and Northwell’s Orthopedic service line work together inside our brand-new Orthopedic Hospital at LIJ Valley Stream. This 9,761-foot facility includes 18 private patient rooms, advanced ORs, and a physical therapy unit, along with advanced technology. They have received the highest rating from The Joint Commission’s Healthcare Quality Certification in knee and hip replacement surgery.
Lenox Hill Hospital is a full service hospital performing many orthopedic procedures using robotic surgery with the Mako robot. With up to ten operating rooms dedicated to orthopedics a day, there is a large variety of cases for team members to gain experience in the operating room. Lenox Hill Hospital is currently applying for the Joint Commission renewal of their Advanced Certification for Total Hip and Total Knee Replacement, a 2 year certification that reflects the excellent care given to arthroplasty patients from hospital entry to discharge.
Some of the surgeries being performed at Lenox Hill include:
Northwell’s new partnership with the Rothman Orthopaedic Institute also means more opportunities for the team at Lenox Hill and Phelps Hospitals. Rothman orthopedic surgeons collaborate with Northwell physicians to deliver high-quality, orthopedic services. This close collaboration between physicians and care team members helps further Lenox Hill’s strong team atmosphere.They pride themselves on teamwork and always looking for ways to make the patient experience even better.
Orthopedic surgery is a growing service at Long Island Jewish Medical Center (LIJMC). LIJMC has been recognized as a Center of Excellence by the Joint Commission for the past two years and is in the process of renewing their application in 2019. Every month, dedicated LIJ Center for Joint Preservation and Restoration meetings take place to discuss and evaluate metrics in an effort to continuously improve the patient experience.
Improving the patient experience also means using state-of-the-art procedures and technology. Technology like Blue Belt Technology, which is used during total joint replacements to cut out exact measurements of the total joint to be used.
Some of these state-of-the-art procedures include:
Registered nurses and surgical technologists at LIJMC enjoy a collaborative experience within the Ortho team and get to broaden their operating room experience with a variety of orthopedic cases.
Are you Made for delivering orthopedic perioperative care? Apply today!
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Our team members at the Northwell Health Cancer Institute are committed to providing advanced oncology care that improves the lives of our patients. Whether you’re a nurse, pharmacist, researcher, advanced clinical provider, or laboratory technologist, Northwell offers fulfilling career opportunities at one of the largest and most innovative cancer programs in the New York Metropolitan area. Discover eight reasons to work at the Northwell Health Cancer Institute.
The Northwell Health Cancer Institute has a variety of locations across the New York metro area so you can provide comprehensive cancer care from screening to survivorship right in your community. From the Imbert Cancer Center in Bay Shore to the Monter Cancer Center in New Hyde Park, we’re providing highly complex care in one connected system.
Helping care for a patient in their most vulnerable times makes a lasting impact on both the patient and the provider. “Sometimes just listening or holding their hand makes a difference,” says Iris Fleming, nurse manager at Monter Cancer Center. “You’re on the journey with them, guiding them through a difficult time in their lives and making it that much easier with small gestures.” Knowing how important these relationships become, the Cancer Institute also hosts an annual Survivors Day.
We invest in our team members. Monter Cancer Center was awarded Oncology Nursing Society’s 2019 Employer Recognition Award for its outstanding initiatives in promoting professional development and educational opportunities for its nurses, including starting an oncology nursing fellowship program.
Work alongside our 200 oncology physicians who are national and international cancer leaders in 25 specialties and drive the latest advances in cancer care and cancer research. Richard Barakat, MD, physician-in-chief and director of cancer, leads all cancer services and research at Northwell Health, including the Cancer Institute.
Our partnership with the Cold Spring Harbor Laboratory, a world leader in cancer research, means the Cancer Institute is able to provide patients with the most cutting-edge therapies for cancer. This unique collaboration promotes research that helps advance the process of turning discoveries in the lab into clinical practice.
With over 30 years of experience in cancer clinical trials, the Cancer Institute has enrolled over 10,000 cancer clinical trial participants. Be a part of the development of new treatments that help save lives.
“I have the opportunity to work with new treatment modalities and new drug combinations that have not been tried yet,” says Julia Trojanowski, oncology research nurse at the Center for Novel Cancer Therapeutics. “It is very exciting and rewarding knowing that I am part of creating history.”
With over 16,000 cancer patients seen annually, the Northwell Health Cancer Institute has experts able to treat virtually every type of Cancer disease diagnosed. And with this variety of cases comes highly complex care that many specialty cancer centers cannot offer.
Work with the latest groundbreaking technology to provide patients the best care possible. Technology that includes the Gamma Knife Icon. The Cancer Institute is the first and only center on Long Island to offer this radiosurgery technology that allows radiation oncologists and neurosurgeons to target tumors and other conditions in the brain with ultra-high precision and frameless technology.
“The Cancer Institute delivers innovative care to patients by assuring that the latest medications and equipment are available for diagnosis and treatment,” says Dr. Smitha Chacko, pharmacist at Imbert Cancer Center. “Northwell also continually arranges for clinicians, nursing staff, and pharmacy staff to be educated on the newest research and data.”
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Each year, Northwell’s President’s Awards recognize team members who not only surpass our expectations and standards of excellence, but also those who drive innovative business outcomes.
The Nurse of the Year award recognizes a nurse who is made for going the extra mile for his or her patients, families and colleagues. Exemplifying our Northwell values and behaviors, this individual delivers high-quality clinical care and a compassionate patient experience. Meet this year’s finalists.
Angela Daly, RN
Physician Partners, Cardiology at Southampton
Inspired by the extra efforts she saw nurses and others doing to take care of her mother, Angela Daly knew nursing was what she was meant to do. During the course of her career, she’s demonstrated efficiency and compassion, finding the small ways in which nurses can have a major impact on patients’ lives. Angela has solved problems, finding ways to improve how nurses were deployed throughout the Cardiac service line and how information was conveyed.
Taking a creative approach, Angela developed a telephone triage and patient education guide for her Flex Pool to demonstrate the best workflow in addressing patient calls, elevating patient concerns to providers and educating patients in a way that they can understand. Her guide is used throughout Northwell’s Cardiac service line. Angela also sends letters to every doctor that her patients see to ensure interdisciplinary communication is intact and that the patient’s treatment course with an investigational drug product is considered in the spectrum of their care. When she saw some information wasn’t making its way to all inpatient team members, she worked to develop chart notes that would be delivered to those who need them. And after realizing that more nurses were needed in the Cardiac service line, Angela worked to create a “Float Pool,” and recruited more than 90 nurses, trained them to cover the practices and developed guidelines so that the nurses would have the tools they needed to care more efficiently for our patients.
Alexa Damone, RN
Medical Surgical Unit, Glen Cove Hospital
Alexa Damone’s passion for her work is evident to her patients and colleagues by constantly learning new skills to improve medical care.
Alexa has the ability to relate to patients and their families through her caring manner and attentive demeanor. Her deep commitment is evident to her patients and her colleagues and was recognized by the hospital when she was honored in the hospital’s first “Breakfast with the Stars.” She is empathic, compassionate, an excellent communicator, possesses solid clinical and problem-solving skills and serves as an advocate for her patients.
Her commitment to helping peers is inspirational. Upon returning from a sepsis conference, Alexa shared her newly developed knowledge with her peers to improve the identification and prompt treatment of sepsis. She was a part of a project on infection control that led to better hand hygiene and infection control practices on the unit. Alexa is involved in another project aimed at improving the patient experience. With diabetes becoming increasingly prevalent, especially among the elderly, she attended a two-day workshop recognizing the importance of diabetes knowledge, management and education, enabling her to become a unit champion and valuable resource for her peers and patients.
Maryann Portoro, RN
Emergency Department, Phelps Hospital
Maryann Portoro sets a calm tone for patients and team members who, in the sometimes chaotic emergency care environment, need reassurance and compassion. She has devoted 45 years of her nursing career to caring for patients requiring emergency interventions. Maryann’s nursing role is characterized by her philosophy “Don’t worry, I’ve got it.” She is noted for her quick assessment and innovative interventions to support excellence in patient care. She demonstrates her leadership skills by taking charge while not losing her compassionate approach in the Emergency Department, sometimes rocking babies, other times holding the hand of an upset or frightened patient.
Maryann’s care doesn’t stop with patients; she provides timeouts to ease a team member experiencing grief after a loss.
Her sensitivity to people’s needs is in real time with positive, thoughtful recognition. She uses her abilities to think quickly and creatively in any situation, de-escalating a crisis by knowing just what to do to calm and control a situation. Her dedication extends to finding and implementing ways to improve new nursing care delivery models.
Dominick Pugliese, RN
Northwell Health At Home
Dominick Pugliese represents the future of Northwell Health nursing care. As a young RN he has already impressed his supervisors with his ability to learn quickly and with his commitment to caring for those in need. Joining Northwell Health At Home just a little over a year ago, he made the switch from a hospital Respiratory Care Unit to Home Health because he wanted to work with patients as their primary nurse in their homes. He had been inspired by his involvement with Project Hope on Staten Island. He was among the part-time team member who went door-to-door to provide crisis counseling to families who were suffering from the fear, anxiety, anger and helplessness after the destruction wrought by Hurricane Sandy in 2012. He rode on a medical bus, which was run by nurses.
At Northwell Health At Home, he mixes an interest and skill in using technology, such as the telehealth program, with devotion to hands-on care that depends on personal attention to a patient’s needs. Dominick’s potential led to his appointment to a task force that created Northwell Health At Home’s Heart Failure program, which was recently certified by the Joint Commission.
Jeffrey Rosa, RN
Surgical Intensive Care Unit, Long Island Jewish Medical Center
Passion for his patients and awareness of the complexities of navigating the emotions and needs of those in the Surgical Intensive Care Unit drive the care provided by Jeffrey Rosa. He witnessed the excellent care provided to his grandmother, and, later, as a paramedic, responded to the horrors of the Sept. 11 attack at the World Trade Center, which solidified his determination to become a nurse.
At Long Island Jewish Medical Center (LIJMC), Jeffrey is known as “the go-to player,” someone who has made it his business to know everything he needs to know about every patient in a unit where extra compassion, understanding and respect for what patients and families are going through are crucial. He is completely dedicated to inspiring and teaching new nurses to share his passion and expertise. He coaches, mentors and serves as a role model for his peers. Jeffrey lectures the hemodynamics portion of the nursing fellowship curriculum and shares his passion for work he does daily.
Jeffrey participates in countless committees, including the Magnet task force, and as co-chair of the Surgical ICU’s Collaborative Care Council, he facilitates the agenda and pushes LIJMC nursing units to share innovative solutions and champion new ideas and processes.
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For Jared Singer, a career in the military fueled his passion to help people in critical situations.
Jared, now a Cardiothoracic ICU registered nurse at Lenox Hill Hospital, served active duty in the United States Air Force for five years following high school. During his time in the military, he was exposed to various forms of emergency medicine training. His dream: to ultimately become a flight nurse and perform emergency medical evacuations out of helicopters.
With this goal in mind, Jared earned his Bachelor of Science in Nursing after his service. But to become a flight nurse, Jared knew he’d need critical care experience from a hospital. After applying to numerous ICU units across the five boroughs with no response, Jared’s professor recommended Northwell’s Critical Care Nursing Fellowship.
Following his professor’s advice, Jared attended a military veteran career event so he could meet with recruiters. “No hospital would take a chance to invest in me besides Northwell Health,” says Jared. “The military veteran career event let me promote what I could bring as an individual to recruiters, directors, and I even personally met Northwell’s President and CEO Michael Dowling. I felt a part of the team as soon as I walked into that event.”
Meeting with Northwell team members gave Jared the opportunity to showcase the skills that his unique experience as a veteran brought to nursing. “Not even a week after that event, I was sitting down with the manager of the Cardiothoracic ICU in Lenox Hill Hospital–my dream job.”
From there, Jared’s career as an RN in the Critical Care Fellowship at Lenox Hill Hospital began. In Phase one of the program, he learned the systems, pharmacology and equipment specific to the ICU. With help from his educators, the simulation lab, and hands-on experience, Jared was given the foundation nurses need to be comfortable, as well as the critical thinking and theory necessary to thrive in such a high-speed environment.
Jared’s skills are continuing to grow as he works as a nurse on the floor during Phase two of the fellowship program. As part of his fellowship, he cares for critical patients and works hand-in-hand with nurses, PCAs, physician assistants, respiratory therapists, surgeons and others – and there is something to learn from everyone. “I was able to stand in during a seven-hour surgery and was blown away with the technology, professionalism, and skills every individual had in performing such intricate procedures. My eyes were wide open in absolute awe of what we’re able to accomplish as a team for each patient we interact with.”
And for Jared, the Critical Care Fellowship is only the beginning of his career at Northwell and the new adventures he seeks.
“I have climbed Mt Fuji; I’ve been interviewed on live TV Christmas morning; and I’ve even jumped out of a plane 14,000 feet above the Hawaiian shores, but nothing compares to the rush and feeling of the satisfaction I get when I make medical interventions that can be the difference in the outcomes of my patients.”
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Barbecue season is here and our Northwell Health chefs have prepared the perfect dish to wow guests at your next event! Learn how to prepare a Spring Duck Salad that’s as healthy as it is delicious.
Preparation Time:15 mins
Cooking Time: 30 mins
Total Yield: 6 salads
Equipment: Blender or robo coupe, saute pan, tongs, spoon, bowl, cutting board knife
Method:
Are you a master chef? Show off your culinary experience at Northwell Health. Explore culinary job opportunities.
*When duck breast is seared at a higher temperature, the flesh quickly cooks before enough fat has rendered out, leaving you with a thick, flabby layer of fat over tough meat. When you use gentle heat, the fat has time to render off, while heat slowly transfers to the flesh through the buffer of the thick skin layer. This gives you tender flesh with a minimal gradient, as well as delicious, crisp skin.
| Ingredients: | Quantity |
| 6 Duck Breast boneless (skin on) | 140 grams |
| Salt | scant |
| Garlic Cloves (roasted) | 6 cloves |
| Dried Ancho Chiles | 56 grams |
| Oregano | 5 grams |
| Black Pepper | 1 gram |
| Cumin | .5 grams |
| Honey | 60ml |
| Pinot noir | 30ml |
| Ancho glaze: made from above | 120ml |
| Extra Virgin Olive oil | 180ml |
| Lime juice | 80ml |
| Honey | 30ml |
| Salt | 5 grams |
| French breakfast Radish | 6 ea. |
| Rocket Arugula | 336 grams |
| Avocados (diced) | 2 ea. |
| Sweet Corn (shucked and kernels removed) | 2 ea. |
| Mango champagne (peeled and diced) | 2 ea. |
| Purple Scallions (trimmed and julienned) | 6 ea. |
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Each year, Northwell’s President’s Awards recognize team members who not only surpass our expectations and standards of excellence, but also those who drive innovative business outcomes.
The Physician of the Year award recognizes a physician who is made for going the extra mile for his or her patients, families and colleagues. Exemplifying our Northwell values and behaviors, this individual delivers high-quality clinical care and a compassionate patient experience. Meet this year’s finalists.
Santhosh Paulus, MD
Hospitalist, Director, Family Medicine Residency, Huntington Hospital
Dr. Santhosh Paulus turned a personal crusade against the abuses of human trafficking into an innovative program at Northwell. He began his Northwell career at the Glen Cove Family Medicine Residency program and is now site director for Huntington. In that role, he strives to meet three challenges: to teach the art and science of family medicine, to advocate for the best interest of his learners, and to be the quintessential role model of diligent attention to patient care, humanistic practice and lifelong learning.
In 2014, Dr. Paulus’ passion for caring for those in need grew. He saw a presentation on human trafficking and realized that his four daughters were of the same age as many victims in the presentation about forced labor, commercial sexual exploitation and sexual slavery in the US today. He joined a team and biked across the country to raise funds and awareness about human trafficking. Then he created “Cycling for Change,” an organization which has raised more than $55,000 to increase awareness about human trafficking and help survivors. Still, he wanted to do more. After talking with senior leadership at Huntington Hospital, he assembled a team to create the first Northwell Health Human Trafficking Response Program to identify and assist human trafficking victims and care for survivors. To date, the Task Force has trained more than 2,700 caregivers with 13 potential victims identified.
Yili Huang, DO
Medical Director, Pain Management Center, Phelps Hospital,
Assistant Professor of Anesthesiology, Donald and Barbara Zucker School of Medicine at Hofstra/Northwell
Dr. Yili Huang has drawn on his empathy for the suffering of others to become a leader in treating pain on the individual and community level. In his pain management center, Dr. Huang meets with individual patients and finds creative ways to address their suffering. He delivers education to his team of physicians, nurses, and medical assistants, which has led to an improvement of pain scores at Phelps Hospital. He successfully performed an ultrasound-guided fascia iliaca nerve block recently to relieve intense pain in a patient with a hip fracture and a high tolerance for pain medications, controlling her suffering in preparation for surgery.
Dr. Huang’s commitment to his patients doesn’t stop there.
He is in the forefront of tackling a significant national problem: opioid addiction. He shares his knowledge with other physicians to reduce the use of opioid prescriptions by substituting other interventional modalities for long term relief, producing an immediate effect as many of these practices saw a dramatic decline in opioid prescriptions by their physicians. Dr. Huang also co-chairs the practice guidelines workgroup within the Northwell Opioid Task Force. He created practice guidelines, controlled substance agreements, and other tools to facilitate best practice opioid use. Those tools are being used across all the communities that Northwell serves to systematically confront the opioid epidemic and helps Northwell Health lead the nation in combating the epidemic in a compassionate and thoughtful way.
Carmen Rodriguez, MD, FACOG
Voluntary Physician, Obstetrics and Gynecology, Long Island Jewish Medical Center
An excellent bedside manner and the care she provides to her patients distinguishes the work of Dr. Carmen Rodriguez and moves many people to say, “She’s the best.” Regarded as reliable, dependable and talented, she is also humble and unpretentious. Dr. Rodriguez leads by example for all clinicians and team members. And her contributions go beyond kindness and compassion. She is known to take on some of the most difficult gynecological challenges via laparotomy, laparoscopic and robotic modalities. Dr. Rodriguez will always fight to defend the reproductive rights of her patients.
Dr. Rodriguez also plays an active role in the affairs and governance of the hospital. She is the associate chair of the Long Island Jewish Medical Center – Performance Improvement
Coordinating Group (LIJMC PICG). She is also a member of the OBGYN department PICG. Dr. Rodriguez finds the time to participate in performance improvement initiatives because she believes that everyone benefits when better care is rendered, mainly for the patient and the community at large, but also for the clinical and administrative team member. She is the president-elect of the LIJ Medical Team member Society, making her the first woman to hold this distinguished position in the history of LIJMC.
Andre Reyes, MD
Hospitalist, North Shore University Hospital
Dr. Andre Reyes has repeatedly impressed patients and team members with his deep commitment to providing personal and compassionate care and setting high standards for others. He has spent countless hours with his patients, making them feel comfortable and at ease regarding their care and the time they will spend in the hospital. Dr. Reyes is known for having dropped to a knee to console the weeping wife of a patient who had taken a turn for the worse, giving her time to compose herself. His commitment to patients contributes to the success of the Care Model Program, which engages all clinical partners in improving patient experiences in the unit. Beyond the emotional value of his compassion, statistics support his approach.
Under his leadership, ratings on clinical quality scorecards, and communication, have risen significantly. Dr. Reyes is also devoted to fostering our medical student education and Internal Medicine Residency program. He is involved in creating and standardizing expectations for residents with regards to their daily rounds and documentation, and sets a personal example by visiting his patients multiple times a day.
Dr. Reyes also took part in the hospital preparation for Magnet certification. He took the initiative to inform himself further on Magnet accreditation standards and met with Magnet evaluators.
Tara Liberman, DO
Associate Chief, Geriatrics and Palliative Medicine, Long Island Jewish Medical Center
While she has worked in almost every area of health care – post acute, outpatient practice and inpatient care — Dr. Tara Liberman has driven change in geriatric services. She is a proven leader at Northwell, spearheading several initiatives across the heath system to ensure that high-quality, patient-centered care is standard operating procedure. Dr. Liberman’s commitment to patient care began with her Northwell internship year in 2001.
She completed her internal medicine residency and Geriatric Medicine fellowship at North Shore University Hospital. When Palliative Medicine was established as a medicine subspecialty in 2010, Dr. Liberman became board certified in Palliative Medicine as well. In 2010, she received the academic title of assistant professor.
Dr. Liberman has piloted two programs to improve the care and medical literacy of the rapidly growing geriatric population. In response to the “Silver Tsunami,” she began the Geriatric ED program at Long Island Jewish Medical Center (LIJMC), which caters to older adults who arrive in the ED by aiming to prevent unneeded hospital admissions. The ED at LIJMC now has a geriatric-specific social worker to help these patients and their families connect with Northwell resources in the community to ensure appropriate levels of care that are in line with the goals of the patients and families. Dr. Liberman has continued this work to provide specialized care to this vulnerable population in all Northwell EDs by working towards a Geriatric Emergency Department certificate accredited by the American College of Emergency Physicians.
Brian McGinley, MD
Voluntary Physician, Orthopedic Surgery, Mather Hospital
Dr. Brian McGinley takes his orthopedic skills beyond his practice, into an underserved community on Long Island and beyond.
He is part of the medical mission team for Blanca’s House, a local nonprofit organization that brings much-needed, quality medical care to countries and communities throughout Latin
America. During several missions to Ecuador, Dr. McGinley performed more than 75 knee replacement surgeries. In addition to his pro bono medical services, he raises funds for Blanca’s
House by assisting in generating thousands of dollars in philanthropic support to these trips.
On Long Island, he helps at an orthopedic clinic, treating patients who can’t afford care. In his free time, Dr. McGinley volunteers for the local Three Village community sports leagues and has served as a coach and team doctor. He serves president of the Port Jefferson Ambulatory Surgery Center (ASC), a consortium of 19 area physicians and Mather Hospital, and was named PGA physician for the U.S. Open in 2002 and 2004.
In 2016, Dr. McGinley was the first surgeon worldwide to perform robotic-assisted total knee replacement with the NavioTM Surgical System, which allows for smaller incisions, less or no cutting of muscles, and no preoperative CT scan. His contributions are limited only by the number of hours in the day.
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Recently, five Northwell Health hospitals competed in the 2019 Chefs Challenge! Teams had 90 minutes to prepare a healthy and delicious meal with a salmon appetizer, filet mignon entree, and an apple dessert – meals that could potentially be served to patients in our hospitals. After presenting to our judges for tasting, North Shore University won first place in the competition. Rounding out the winners were LIJ Valley Stream Hospital in second and Southside Hospital in third.
You’ve already met the teams comprised of three chefs and a certified dietitian, now take a look at the meals!





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This post is part of a blog series highlighting Northwell Health’s Advanced Clinical Providers (ACP).This month, we’re highlighting three “Truly Ambitious” PAs who recently graduated from our inaugural Emergency Medicine and Cardiothoracic Surgery ACP Fellowship Program class. Currently we offer four specialties for our ACP Fellowship Program: Emergency Medicine, Cardiothoracic Surgery, Orthopedics, and Radiation Medicine.
Our Advanced Clinical Providers (ACP) are some of our most ambitious team members, and these new graduates of our Fellowship Program are no exception!
Recent fellowship graduate Krystal Garcia, MS, PA-C fell in love with the fast pace and high pressure of emergency medicine during her clinical rotations as a Physician Assistant (PA) student.
“Once I graduated, I was determined to start my career in emergency medicine,” she said. “But I also wanted to be sure that my first job was in a supportive environment that would allow me to grow and excel. I knew that the Emergency Medicine Fellowship Program fellowship at Northwell would give me the access to clinicians that could teach me the skills I needed to be a knowledgeable and proficient provider.”
Krystal’s favorite part of her Emergency Medicine Fellowship was working in the Southside Hospital Emergency Department. “Everyone that I encountered at the hospital from nurses to physicians to ACPs and consultants, helped make my fellowship exceptional.” she explains.
Not only did Krystal’s fellowship expand her clinical knowledge, it also gave her the confidence to succeed in a career that requires the ability to continuously learn and adapt. She now has a strong foundation to always continue to grow along with new innovations in medicine. Krystal is now a physician assistant in the Department of Emergency Medicine at Staten Island University Hospital after graduating from the fellowship program.
Cardiothoracic Surgery Fellow, Christine Olivencia, MS, PA-C, wholeheartedly agrees. After completing her physician assistant studies at Hofstra University, she enrolled in our ACP fellowship in Cardiothoracic Surgery. “After completing an elective rotation in CT Surgery during school, I knew that was the field I wanted to work in,” Christine tells us.
“I was aware there would be a learning curve working in such a high acuity environment,” she continues. “I felt the fellowship would provide the training and education necessary for a smooth transition into my current role as a PA in Cardiothoracic Surgery at North Shore University Hospital.”
Christine’s favorite part of her fellowship was the people she met and the relationships she built during the program. She also felt that she was given the chance to grow in every way possible. Her knowledge base expanded, and her procedural and OR skills improved exponentially.
“I learned how to look at a case and use that clinical information to develop a plan and impact outcomes, all the while keeping the patient first in mind,” she says. “I gained confidence through the fellowship to continue to grow into the provider I’ve always wanted to be.”
Our third fellowship graduate, Sean Storey, MS, PA-C, explains his decision to join Northwell, “The mission and goals of Northwell’s Cardiothoracic Surgery (CTS) Fellowship strongly reflected my personal objectives to be trained at the highest level of proficiency and develop the critical thinking skills necessary to be successful in cardiothoracic medicine.”
During his fellowship, Sean found the mentoring environment and educational structure to be “phenomenal.” He was able to optimize his growth and development by working across the CTS service line at multiple Northwell locations, and now works as a Physician Assistant in Cardiothoracic Surgery at Southside Hospital.
“My fellowship allowed for an amazing learning environment that was paramount to my transition into professional practice. The clinical environment at Northwell accelerated my growth in ways that could have taken years to obtain and has given me a deeper understanding of my clinical roles and confidence in my clinical decision practices.”
Like all of our PAs highlighted this month, Sean would “absolutely recommend” a fellowship at Northwell Health. He, like Krystal and Christine, stresses the opportunity to accelerate individual growth and development and make a successful transition as part of a team that is rethinking and reimaging health care every day.
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1,900+ teams made up of over 18,000 Northwell employees are competing in the Walk to Rome challenge for a chance at the grand prize – a FREE trip to Rome! The walk is one of the many fun ways that showcases Northwell’s commitment to employee wellness across the organization.
“Everyone’s path toward wellness is unique, made up of various reasons, objectives and outcomes,” says Valerie Gundersen, manager of Employee Wellness. “The annual challenge offers a special opportunity to unite all of our paths into one shared journey toward wellness.”
Here is how the Walk to Rome works: During this innovative employee step challenge, teams of 10 will walk the distance from Dublin (the destination of last year’s challenge) to Rome, totaling approximately 3.9 million steps in eight weeks. Participants track their physical activity to unlock virtual destinations throughout the journey. Teams of ten who successfully go the distance will be entered into the grand prize raffle for a trip to Rome, Italy.
Teams inspire each other to get moving by planning walks during lunch, encouraging each other to take the stairs, and hosting even more walking activities outside of work hours. With a new interactive chat feature and friendly virtual competition against rival teams, there are plenty of ways to stay motivated during the challenge.
Last year’s Walk to Dublin challenge totaled more than 7.4 billion steps by the end of the eight weeks. An amazing 1,200+ teams completed the challenge and were eligible for the grand prize raffle.
Employees reported that because of the Walk to Dublin challenge, they had more energy, lost weight, engaged in teamwork, felt healthier and remained highly motivated to continue taking care of their health after the challenge was over.
And the benefits go beyond physical wellness! “The Walk to Dublin challenge was a great chance for me to become a part of the community at Northwell,” says Jonathan Bateman, an ED associate, “I was a new employee when it started and getting to be on a team helped me build relationships with my co-workers faster than I might have otherwise.”
With even more teams competing this year, Northwell employees are excited to ‘step’ it up to win big—and maybe even celebrate with some well-earned pasta and gelato in Rome.
Are you up for the challenge? Apply today.

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This Memorial Day, Matthew Scanapico, Project Manager of Ambulatory Operations in the Western Region, reflects on his time as a Sergeant (E-5) in the US Army and how he found a new way to serve through his job at Northwell Health.
My military experience provided me with the discipline and leadership skills that were instrumental in developing my career at Northwell Health. Striving to live my best life every day for the ones whose lives were lost too soon is what keeps me going. Although I struggle from time to time, I do my best to honor their memory.
After my military service, I was hired as a per diem employee at North Shore University Hospital. This gave me the flexibility to be a full time student at SUNY Farmingdale and made me feel part of a team again. In that role, both my leadership and my peers were aware of the hardships I faced overseas. They provided me with the support I needed to be successful in both school and my career and for that, I will always be grateful.
Witnessing the loss of friends, the stress of combat, and the hardships of war, instilled in me the belief that life is too short and fragile to let the “little things” get in the way. Transitioning from military service is never easy, but being hired by Northwell Health provided me with the stability needed to start this new chapter of my life.
For our nation’s veterans, having a stable work environment is integral to their healing process and with Northwell’s vast network of veterans, support is never out of reach. We do incredible things as an organization to hire transitioning veterans.
Northwell prides itself in being more than just a health system, it’s a family, and it’s being a part of something greater than ourselves to both its patients, communities and each other. This value is one of, if not the most, important foundation to a veteran’s life and gives an opportunity to be a part of that bigger picture again.

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As director of the Office of Military and Veterans Liaison Services, Juan Serrano leads Northwell’s mission to provide military veterans and reservists with the resources they need to make a successful transition to civilian life including partnering with Talent Acquisition for career opportunities. Northwell is proud to employ thousands of military veterans, and reservists.
A veteran himself, Juan served in the Marines for nine years before he was medically discharged in 2009. From there, he continued his education before joining Northwell as the administrator manager of the Queens World Trade Center Health Program in 2012. In 2015, he started in his current position to help lead and develop innovative programs to serve the veteran community.
We sat down with Juan to discuss his career and the services Northwell offers military veterans.
My experiences in the military provided me with the skills necessary to pursue and succeed in the civilian sector in a number of ways. Being in the military puts you in situations where you not only have to learn to follow, but learn to lead. It prepares you to work under pressure, to adapt and overcome, and to be innovative. In the military, there’s no task too big and no task too small. Everything is about attention to detail, responsibility, and taking pride in what you do. I think that veterans from all branches of the military possess important skills that are fundamental to the success of an organization across industries. If a veteran is presented with an opportunity, they will thrive.
We have migrated all veteran services into one centralized location to make it easier for veterans and active duty personnel to gain access to healthcare and other resources such as housing, advocacy, community engagement, as well as a direct connection to our recruitment team for employment opportunities. Northwell Health is committed to providing veterans with resources and solutions that help make their lives better. We stand side by side through every stage of their reintegration process post-military career.
At Northwell, we offer more than just clinical careers – we provide a variety of opportunities where individuals can thrive such as finance, IT, security, culinary, and administration. Our goal is to change the way companies and communities view veterans and inspire other organizations to do more. Outside of the VA, we provide the most healthcare opportunities for veterans, including at the Rosen Family Wellness Center in Queens which is dedicated exclusively to caring for veterans, first responders, law enforcement personnel and their families. We also have a pay differential which has awarded $1.7 million total to employees to ensure they are continuing to receive their Northwell salary while out on military leave. My career advice to veterans is to never turn down a job opportunity and to always approach your career search with an open mind.
Our history of standing side by side with our community has led us to the creation of this pinnacle event during NYC Fleet Week. Side By Side: A Celebration of Service™ is a two-part concert that honors Northwell Health’s commitment to veterans and their families, and celebrates their service and sacrifice throughout the years. It’s not just about the celebration itself, it’s about never forgetting.
Taking place on May 25th, 2019, the day event will be held at 31 Rockefeller Center. During the afternoon program, we will hear inspirational stories from veterans and see special performances from artists that include Gavin DeGraw and Boyz II Men, as well as the Broadway casts from Jersey Boys and Wicked. The second portion of our event is a concert at Radio City Music Hall with Imagine Dragons. The concert is completely sold out but Northwell has made tickets available for veterans through VetTix.org. Throughout both events, we will be joined by active duty personnel who are visiting for NYC Fleet Week.
I will be preparing to run the Marine Corps Marathon in Washington, D.C. this October. It will be the first time I do it after my injury in 2004 and I’m excited to be running again.
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Asian Pacific American Heritage Month is a month to celebrate and pay tribute to the contributions that generations of Asian Pacific Americans have made to American history, society and culture.
In honor of the heritage month this May, we are featuring the stories and work of a few of our Bridges Asian Business Employee Resource Group (BERG) members at Northwell Health.
Also featured, is an Asian Pacific American physician leader at Northwell Health, who is partnering with Bridges Asian BERG, to make broader connections and develop new ideas to help transform some of the amazing work spearheaded by this leader.
Please join us, as we celebrate Asian Pacific American Heritage Month this May!


Chandler Zhang, MHA Institutional Review Board Manager
Tell us more about your role at Northwell Health.
I’ve been working at Northwell for about 2.5 years as an Institutional Review Board (IRB) Manager within the Human Research Protection Program at the Feinstein Institutes for Medical Research. My job is to support, facilitate and promote the ethical and safe conduct of clinical research at Northwell Health. We oversee IRB review for all 23 hospitals and facilities throughout Northwell Health that serves to protect research participants’ rights, safety and welfare.
Why did you join the Asian BERG?
I joined the Northwell Bridges Asian BERG in 2017. I have a passion to be a part of that bridge between our health system and local communities, and one of the ways that I serve in that capacity is being the Chair of the BERG Chinese Language Advisory Board (LAB). Our LAB is made up of other dedicated BERG members who are fluent, native speakers who provide consultation to service lines, departments and facilities on optimal methods of communication for the Chinese communities. We also provide feedback on the quality of translated materials by certified vendors to ensure that the messaging is appropriate and clear. By providing advisory services and partnering with Language Access Services from the Office of Diversity, Inclusion and Health Equity we are working to enhance patient experience, customer service and better connect with our diverse communities.
What do you like about working for Northwell?
I feel so lucky to be recognized for my efforts and it encourages me to continue working harder and to be more innovative. I am proud to use my language capabilities and skillsets as a Chinese American to further the causes of our organization and the diverse communities that we serve.
What advice would you give about mentorship?
Mentorship is always important. However, within this organization of 68,000+ employees, mentorship from successful higher-level leaders is not only critical, but it will help individuals advance in their careers quickly. By encouraging mentorship, we are building our leaders of tomorrow.


Weon Hee Kang, Nurse Practitioner, Cardiology, NSUH
Tell us more about your role at Northwell Health.
In 1995 I started at North Shore University Hospital (NSUH) as a registered nurse and in 2005 I became a nurse practitioner in Cardiology.
Why did you join the Asian BERG?
I wanted to actively support my community. Many Asian community members want to come to Northwell Health for its great reputation, but due to the cultural and language barriers it may be difficult for them to navigate our facilities. My contribution to close this cultural gap was to be a part of the committee that introduced the Korean seaweed soup (miyuk gook) for mothers who just gave birth at NSUH. In 2008 I started a free monthly health clinic for the Korean community and have continued my efforts to keep the clinic going since then.
Can you tell us more about the Korean health clinic?
Through my years at NSUH, I observed numerous Korean patients being admitted to the hospital due to the lack of healthcare either because they couldn’t afford it or because they didn’t know how to obtain it. Patients would have very serious conditions but did not have a primary doctor, medical or prescription insurance to recuperate and maintain their health. Various professionals such as physicians, nurses, social workers, physical therapists and acupuncturists, volunteered to provide preventive medical services monthly and our team was formed. Since the start of this program, 2,000 patients have been cared for with various conditions, some critical such as abdominal aortic aneurysm repair, breast cancer, unstable angina, laryngeal cancer, hypertensive emergencies and others. The social workers assisted patients in signing up for Medicare/Medicaid and our team helped coordinate care for further medical treatment and follow up.
What is your advice for others?
We need to care for our families and neighbors. No one can live alone. We need to volunteer our time, support each other’s ideas and use our professional skillsets to help the community become healthier. Many Asian Americans want to help their families and community and can do so in this way. Furthermore, many employees may not know about the BERG, which helps us internally network and externally bridge with communities.


Santhosh Paulus, MD
Santhosh Paulus, MD, site director of Huntington Hospital’s family medicine residency program, is also Northwell Health Human Trafficking Response Program System Taskforce Leader. In 2014, he founded Cycling For Change, a not-for-profit organization, with a mission to cycle, raise awareness and fundraise to support organizations on the front lines of battling human trafficking.
What began as a personal action to raise awareness about human trafficking, “it is a public health issue where individuals are abducted or deceived into servitude and exploited for profit, it is a modern-day form of slavery and the social justice issue of our generation”, said Dr. Paulus.
Dr. Paulus has been appointed as Northwell Health’s Human Trafficking taskforce leader, where he spearheads a human trafficking response program at Huntington Hospital, which currently includes more than a dozen staff members who have been trained by Restore NYC, an anti-trafficking organization, to identify victims and assist human trafficking victims and provide care to survivors. Dr. Paulus is working collaboratively with the Bridges Asian BERG on furthering the mission of the taskforce.
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Five Northwell Health hospitals are competing for a chance to be named the winner of the 2019 Chefs Challenge on May 23rd. Tasked with cooking a healthy and nutritious meal, each team will have 90 minutes to prepare a one-of-a-kind meal with a salmon appetizer, filet mignon entree, and an apple dessert. Each team will have three chefs and one certified dietitian who will work together to prepare a meal for guest judges. Meet the teams competing at the Chefs Challenge!
The LIJ Valley Stream team is most excited about showcasing their talents. Executive Chef Patty Sobel says, “I really want to showcase how improved my team at Orzac Rehab and LIJ Valley Stream Hospital has become. I have worked with this team for 18 months and they are rising with culinary skills like the mighty phoenix!”
The Lenox Hill Hospital team is excited to collaborate and create dishes that are appetizing, appealing, and healthy enough to fit the Northwell Healthy Choice criteria! These are challenges we come across every day so we continuously educate and put into practice strategies for adjusting diets to be nutritious and enjoyable. This competition gives us an opportunity to think outside of the box and prepare meals that will leave patients feeling healthy and satisfied.
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Northwell Health has recently opened a state-of-the-art Surgical/Trauma and Transplant Intensive Care Unit at North Shore University Hospital (NSUH). The new 13,000 square feet unit cost nearly $24 million and is an important step as NSUH prepares to launch Long Island’s first liver transplant program.
The new unit is not only an example of Northwell’s commitment to its patients but also to its employees through investment in the latest technology that will make it even easier for employees to provide top quality patient care 24/7.
“The unit is very nice. It’s more up-to-date and we have more resources. Everything is accessible within the patient room, you don’t have to move equipment in and out. Meds, charting, supplies – it’s all already in there,” says Jessie Dominique, respiratory therapist at NSUH. Her fellow respiratory therapist Margarette Timothee agrees, “It really makes our work easier.”
With 18 private rooms for its patients, the unit will focus on delivering care for trauma, liver transplants, colorectal surgeries, pancreatic islet cell surgeries and other complex surgeries. It will also work to support NSUH’s Level I trauma center.
“I can already see the benefits of the new and updated technology for the patients,” says Jaclyn Gomez, registered nurse at NSUH. “The bigger rooms are nice and having things like wireless technology and medicine securely available in the room really helps the patient experience.”
The new unit uses innovative technology that enhances the patient’s experience, while also ensuring that staff members have access to advanced equipment and technology to ensure they can provide priority patient care with ease. A few examples include ground-breaking eICU systems, which provide immediate access to telehealth support and around-the-clock patient monitoring. Other innovative enhancements include advanced lighting, glass privacy windows instead of curtains to reduce the spread of germs, an infrared badge system that shows when a patient is being attended to and by who, and a new patient lift technology for safe patient handling.
Are you Made for delivering exceptional care with state-of-the-art technology? Explore jobs at North Shore University Hospital.
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If you had to describe members of the US military, the adjectives brave, selfless and strong probably come to mind. It’s no surprise that many who leave the service go on to equally as inspiring careers — including many who work in healthcare. This is certainly true of Leslie Rudin, a physical therapist at LIJ Valley Stream Hospital and proud US Navy veteran.
Stationed at the former Naval Air Station Miramar, widely known as the setting of the movie Top Gun, Leslie served as a plane captain, launching and landing fighter jets. Honorably discharged as a YN3 Petty Officer 3rd Class, she returned to New York and completed a bachelor’s degree at Queen’s College before launching a career in advertising.
During this time, Leslie also married and started a family. When her middle son was diagnosed with autism, she found herself drawn to pursue a new career in healthcare. Goal-oriented and never afraid to tackle a challenge, she obtained her doctorate degree in physical therapy before being hired at LIJ Valley Stream.
Leslie finds that many of the skills and habits she learned while in the military have served her well as a physical therapist.
“It started from making beds in the military,” says Leslie. “It stays with you. I’m very thorough and time-efficient. In fact, I still use military time.”
Leslie also finds that being a veteran enables her to connect in a unique way with the patients she helps every day – especially those who also have served in the armed forces. She believes that it fosters a level of trust and connection that helps her excel in her role.
“I learned respect and dignity in the military,” says Leslie. “This has carried over to how I treat patients.”
When not focusing on helping Northwell patients regain their strength, balance and mobility, Leslie continues to advocate for her son while enjoying quality time with family and friends.
Northwell Health is sponsoring Side by Side: A Celebration of Service™, a special, first-of-its-kind event honoring our veterans, active duty military and their families. This two-part event, taking place on May 25 in New York City, will feature exciting musical performances, exhibits and inspirational stories from true heroes. Learn more.
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With 16,000+ nurses across Long Island, New York City, Staten Island and Westchester, there were thousands of reasons to celebrate Nurses Week at Northwell Health. Nurses Week is a time for nurses to reflect on the countless lives they’ve touched throughout the year and honor the differences they’re making for patients, families and coworkers. Celebrations across the organization recognized the dedication, skill and compassion that RNs provide 365 days a year. Nurses Week is not only a celebration but a true representation of Northwell’s culture and commitment to our nurses. See below for only 10 of the many ways we celebrated Nurses Week. Also, explore job opportunities and apply to join our creative, fun and compassionate nursing team.
To kick off the week, many of our locations gave our nurses the celebrity treatment. Rolling out the red carpet let each nurse take center stage as they arrived to work.
Our nurses are Made for delivering outstanding care and there are countless records of nurses going above and beyond for their patients. Sites across the system honored some of their brightest stars at their Center of Excellence Ceremonies with various awards from Rookie Awards to Humanism Awards to the prestigious Zuckerberg Award. Hearing the amazing stories about the nominees and winners recognized their compassionate care while inspiring other nurses.
From ice cream sundaes to hot breakfasts, nurses were spoiled with sweet and savory treats. Hospitals and ambulatory locations brought in every type of food imaginable throughout both the day and night shifts. Not only did it keep our nurses well-fed but it provided them with an opportunity to celebrate and bond with their fellow nurses.
Just as our nurses are committed to caring for their patients, Northwell is committed to the wellbeing of our team members! Nurses were able to take time to relax and unwind in a variety of ways–from relaxing with our pet therapy dogs to enjoying Reiki and massage therapy. Some sites also hosted lessons on stress management techniques and self-care workshops to empower our nurses throughout the year.
In between rounds, nurses were able to have fun in photo booths and take pictures with coworkers to create photographic memories of all the fun they had throughout the week.
Hospitals and locations throughout Northwell hosted a crazy scrub week, a favorite sports team day, college swag night, and more, to let nurses share their interests beyond scrubs. Some even dressed up in their best Florence Nightingale costume in celebration of one of the most famous nurses!

The basket raffles during Nurses Week are legendary across Northwell for not only their big prizes but the creativity and teamwork that goes into them. Many sites hosted themes for their basket raffles and the enthusiastic nursing teams worked together to fill and decorate their baskets. After voting and announcing a winner, the prizes then went home with lucky nurses from each unit who won.
Northwell’s Phyllis Quinlan PhD, RN-BC spoke to nurses at Peconic Bay Medical Center, Northern Westchester Hospital, and Cohen Children’s Medical Center to help teach them self-care practices and to develop their emotional intelligence. “Nurses are among the most generous people on the planet,” says Phyllis. “Their ability to turn their compassionate nature into the action we call caregiving is a precious gift that they are willing share. It is vital to make time to reconnect,, refresh, celebrate and rejuvenate.”

The Blessing of the Hands is a voluntary non-denominational tradition that recognizes and unites nurses around the world who use their hands daily in the caring of patients. During this special ceremony, warm water is gently poured over the nurses’ hands to refresh and renew their spirit and help their hands continue to heal those that they touch.
And most importantly, our nurses were able to spend time Truly Together! Throughout all our activities, nurses reflected on the results of their teamwork and hard work the past year and energized them for the year ahead. At Northwell, our nursing units aren’t just coworkers, they’re family.
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Northwell Health has been named one of the nation’s top health systems for diversity, ranking second nationally and No. 1 in New York State, according to DiversityInc’s top Hospitals & Health Systems for Diversity list.
This achievement marks Northwell’s seventh straight year making the list, jumping up the rankings from last year’s No. 5 placement. DiversityInc’s extensive annual survey yields an empirically driven ranking based on talent results in the workforce and management, senior leadership accountability, talent programs, workplace practices, philanthropy and supplier diversity.
“America has gained strength from the generations of immigrants who have assimilated their cultural beliefs and unique skills into the fabric our country,” said Michael J. Dowling, Northwell Health’s president and CEO. “At Northwell, we also believe that our strength as an organization comes from the diversity of our employees and the communities we serve. This recognition is testament to our commitment.”
This is the second such honor in recent months for Northwell, which was named a Fortune Best Workplace for Diversity. Northwell ranks 80th on the annual 100 Best Workplaces for Diversity list, a partnership between Fortune and Great Place to Work that measures how well organizations create inclusive cultures for women, different cultural and ethnic communities, the LGBTQ community, older employees and workers with disabilities.
DiversityInc’s recognition reaffirms our approach to be representative and inclusive of all the communities the health system and its 68,000 employees serves.
“Receiving this recognition validates Northwell Health’s commitment to integrating the tenets of diversity, inclusion and health equity into our health care delivery model and essential to customizing care to improve health outcomes,” said Jennifer H. Mieres, MD, chief diversity and inclusion officer and senior vice president of the health system’s Center for Equity of Care. “Providing culturally-sensitive healthcare and fostering an inclusive workplace is integral to the partnership with our patients on the journey to improved health and wellness.”
The latest DiversityInc rankings reflect new metrics tied to questions that connect talent programs and workplace practices to desired talent results. The analysis also addressed the intersectionality of race by analyzing women and men representation of each race/ethnicity separately, rather than combined. Northwell also was ranked in the top 50 employers recognized for fostering an inclusive work place for members of the LGBT community.
“As a health care organization, we at Northwell health live our values – we are truly ourselves, and in doing so, seek to build trusted partnerships with our diverse patients and communities,” said Michael Wright, Northwell’s vice president of diversity and health equity.
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When Winnie Mack started her career as an OB registered nurse, she never expected where her career would take her. Since joining Northwell Health in 2002 as associate executive director at LIJ Valley Stream Hospital, her journey has led her to becoming associate executive director at two Northwell facilities, chief operating officer and nurse executive at Southside Hospital, executive director at Southside Hospital, and into regional executive director positions.
Today, Winnie is senior vice president of health system operations. In her role, Winnie is responsible for system periOperative services, the development and implementation of policy and procedure, senior leader adviser to Human Resources for Labor Relations, oversees Community Relations, and works with strategic planning on different programs. Up next, Winnie will become interim president and CEO of Nassau University Medical Center as part of their multiyear agreement with Northwell Health. “In all of the things that I have done in my career, the only thing I’ve ever really wanted to do was make a difference,” says Winnie, “I want to have a positive impact on patient care, on employees and on the community. I think this new position will afford me again the opportunity to help a distressed hospital and help stabilize it.”
We sat down with Winnie to hear about her impressive healthcare career and what’s still to come.
The mission at Southside Hospital was always to provide exemplary medical care with compassion and expertise to all in need. When I came to Southside as both chief operating officer and nurse executive, it already offered many services but they needed to be improved and upgraded. Holding both jobs allowed me to really familiarize myself with the staff. To go in and make the right organizational changes to positively impact the hospital, you have to get to know the staff.
One of the major accomplishments Winnie was a part of was starting an open heart program, opening and a large part of that was thanks to the support of the community. To gain that community backing, we started building out a community relations team. Our community relations team went out everywhere we could to talk about Southside, to talk about the changes we were making and to talk about the direction we were going
Along with getting the open heart program, we were able to get CARF accreditation for our extensive rehabilitation services, improved our medicine and surgery programs, received the Gold Stroke Award, built one of the busiest orthopedic programs in the system, and achieved a zero infection rate! We also brought in new trauma surgeons and became a level II trauma center and became the most eastern Northwell tertiary hospital.
I started my healthcare career as a registered nurse in OB and went through several specialties that gave me a well-rounded clinical background. This clinical experience helped me to understand as an administrator in a hospital what issues could evolve and what needed to be done about them. I understood where clinical team members were coming from and was able to listen and relate to them. Having been a nurse in dialysis, medical/surgical, transplant, and critical care among other specialties, also allows me to utilize my clinical expertise to develop protocols. Understanding clinical operations, for me, has become an important piece of how I am able to be successful in administration.
I was given the opportunity to develop the new program called Ideas at Northwell that’s built to help drive innovation among Northwell’s team members. This is a tremendous program that’s taken a year in the making. As an employee engagement program, Ideas at Northwell creates a platform for team members to share their ideas in a challenge-based format to help improve efficiency and potentially save the health system money in operations. These ideas are first crowd sourced, then put to an employee vote and then go through expert review. Our goal is to help employees in their respective places of work within the organization to do their job better. Ideas at Northwell gives them a venue to share their ideas for improvements in processes to help us help them. Whether the ideas are for a better management of conference room scheduling or to remove certain processes that are extraneous, we want our employees to have a space to have their ideas heard. Our launch for our first system-wide challenge is May 6th.
One of the things that is really important is to lead with your heart. What do I mean by that? Do the right thing. If you always have in the back of your head to do the right thing, you can never go wrong. When you’re in a leadership position, you also have the opportunity to work with your team to energize them and inspire them to move up in their careers. Don’t micromanage – set the goal and let your people be creative and develop their own style to get you there.
It’s also important to always trust and champion your boss and to create the environment that your team is always on the same page. You may disagree, and that’s okay, but you want to remain a united team. Part of that unity is that I don’t say work for me, I say work with me. From the house cleaner to an associate executive director – this is a team, we work together. I also encourage leaders to keep their doors open unless they’re on a call or in a meeting. It’s important for anyone to have access to you and you can help short circuit big problems with visibility. Be visible and be available and you get a whole lot more.
EDIT: Since this interview has been conducted, Winnie has moved into her position of overseeing Nassau University Medical Center as president and CEO of NuHealth.
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Have you ever wondered if a leadership role is right for you? In my position, I work with leaders on a daily basis and I am always learning and observing their leadership qualities. Regardless of formal leadership education and training, some leaders just have the “with-it-ness” that sets them apart from the flock. Below are three signs that can help answer this question for you: Am I a leader?
“Don’t count the days, make the days count.” People want to be inspired. People naturally gravitate toward those who inspire them to do more, to take chances, to run that extra mile toward greatness. A good leader inspires others through their own actions–actions that an aspiring leader should note.
Patricia Brown, AVP, Talent Acquisition at Northwell Health commented, “For me, the quality that made me realize I wanted to be in leadership was the ability to influence change in people.” Words can be encouraging but actions have a lasting effect. Great leaders are passionate about their work and genuinely love to nurture growth in those around them.
You see the whole picture. You see it, you paint it, and you sell it! Leaders naturally are able to think outside the box, be creative, and welcome challenges. Innovation is one of the keys to success in any organization.
If you find yourself always looking for fresh new ideas, coloring outside the lines, and working passionately to contribute to your company as a whole, then you have what it takes to be a leader!
Ever heard the phrase, “It’s not what you say but how you say it?” Communication is an art and a good leader is an expert; consider that leader the Vincent van Gogh of communication. They use their words carefully to be able to share their innovative ideas and get others engaged and excited. They know exactly how to craft the perfect email to present ideas/projects, or address any situation at a professional level. Communication is a pivotal key to being a good leader. Communication and collaboration go hand-in-hand.
Maybe these skills come naturally to you, and if so, then you have discovered your true calling! But these skills can also be developed. With the help of other leaders and mentors, you will learn what it takes to be a great leader who builds a strong, capable, goal-oriented team. So ask yourself, “Do I have what it takes to be a leader?” Remember this, a leader doesn’t always have a certain title. People can exhibit leadership qualities every day! Share your experience, spread your knowledge, infect others with optimism, and people will see you as an inspirational leader.
At Northwell, we try and foster these skills in our current and future leaders. Employees can take classes at our Center for Learning and Innovation to develop themselves professionally. Mentorship programs also exist for employees to use our leadership as a resource for their own growth and professional development. Getting active in our Business Employee Resource Groups (BERGs) or volunteering also helps cultivate leadership skills. “Try to learn from everyone around you, staff and leaders because that is what will form your leadership practice in the future,” advises Barbara Vetoulis, nurse manager of Medical/Surgical at Phelps Hospital, “Learn from leaders that you look up to and consider a good role model.”
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When you get blood drawn, there are a number of professionals who interact with your specimen to get the results necessary for continuing your care. From the phlebotomist who draws your blood to the clinical laboratory scientist (CLS) who analyzes your result, clinical laboratory professionals are the backbone of helping doctors to diagnose illness.
Northwell’s new state-of-the-art Core Lab performs 20 million routine tests that Northwell performs annually within our laboratories and hospitals. Spanning 101,000 square-feet, it’s the largest health system-based lab in the region and the largest Roche chemistry and hematology line of its kind in North America.
We followed the route a specimen takes and met with the lab team members who play a vital role in the outcomes.


Before any testing can occur, the specimen needs to be collected. Northwell’s phlebotomists meet with patients to draw their blood at the beginning of their care. “It’s the first step for everything medical,” says Bulah Martin, lead phlebotomist who has worked at Northwell for more than 10 years. Once the blood has been drawn, phlebotomists like Bulah let it clot before placing it in the centrifuge, scanning it in the system, and preparing it for transport. From there it’ll head to Core Lab for routine testing like abnormal cell screens and white blood cell counts.









Certain testing may require interaction with a blood bank technologist, like Trisha Jaikaran, who tests the sample for blood type, blood screens, and antibody screens. At the Core Lab, they test mainly the OB-GYN patient population and work with the doctors and Client Services to deliver patients their results.
“Being part of the Core Lab, you have the opportunity to learn about the other side of patient care,” says Trisha who has worked at Northwell for nearly three years, “The knowledge you gain from the more experienced technologists is great. There’s a lot of theoretical work beyond just the automated tests – you’re learning something new every day. It keeps you on your toes.”


When the specimen is done with testing, it’s time for the patients to get their results. That’s where Client Services come in. This team acts as a liaison between the clinical laboratory and the doctors. Handling around 2,000 inbound calls a day, Client Services helps doctors who are looking for results, status updates, pick-ups, or additional information. Suzana Mathew, an educator who has worked in Client Services for six years, likens it to being a detective, “There can be a lot of mystery solving to get the right answers for the doctors. I enjoy the technical side where I can help doctors understand their results, track down the answers they need and assist with next steps.”
As an educator, Suzana works with new employees through their six months of training and offers support beyond that period. “Working in Client Services is a great place to start because as you grow, you learn about every part of the lab. It trains you to be a well-rounded professional.”
While getting blood results may seem simple, there are a lot of clinical laboratory team members working behind the scenes to ensure results are delivered accurately, timely, and safely. From sample to results, our laboratory professionals work together to deliver the best patient care possible.
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Working as a laboratory technologist at Southside Hospital for 40 years, Emilie Moyse considers herself part of the evolution of lab. Emilie, or as her coworkers affectionately call her, Emmy, works 8am-4pm at Southside every Monday through Friday where her expertise and positive attitude have made her a staple to the clinical laboratory team.
To keep their skills sharp, Southside’s lab technologists rotate through the different departments on a weekly basis. This week, Emmy is working in Hematology where she’ll analyze blood samples and deliver lab results that will help doctors determine patient care. We followed her to see a day in a life as a Medical Laboratory Technologist (MLT) also known as a Clinical Laboratory Scientist (CLS) at Southside Hospital.













Join Emmy and the whole Clinical Laboratory team at Southside Hospital. Apply today!
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This post is part of a blog series highlighting Northwell Health’s Advanced Clinical Providers (ACP). Each Northwell Health employee was nominated by their manager as an individual who exemplifies a central Northwell Health value. This month, we’re proud to introduce you to Jennifer Meagle, Supervising Physician Assistant in the Department of Surgery/Surgical Critical Care/Otolaryngology at North Shore University Hospital (NSUH), who is a “Truly Ambitious” member of our team. Read below to learn why and explore ACP job opportunities at Northwell Health here:
Jennifer Megale, dog lover, athlete, and world traveler, loves an adventure. When she’s not addressing critical care needs as PA Supervisor at NSUH, she spends her time with her Rhodesian Ridgeback Penny, scuba diving and snowboarding all over the world.
Her adventure in health care began in 2011, following her college graduation and the start of her career as a per diem Surgery PA and soon full-time at NSUH where she worked for several years.
Jennifer returned to Northwell as Surgery PA Supervisor in 2018 and says it’s where her heart belongs. “What I have always loved about NSUH is the sense of family. Even though we are a large hospital everyone has always been so welcoming and transparent, including administration. You don’t see this very often at other large health systems. The organization is always looking for ways to help their employees grow and succeed,” says Jennifer.
As a Surgery PA Supervisor, she has been responsible for building a new total parenteral nutrition service, setting up a bioskills surgical course for PAs, and working on a robotics training course. Jennifer is continuously looking for ways to improve patient care, encouraging PAs to take on a more proactive role in their education and skills development. Jennifer says, “This past year, I arranged for a surgical physician assistant’s Bioskills lab, where PAs are learning to build on their operative and suturing skills. Making PAs more confident in their own ability truly helps them to adequately care and address all of the concerns of our patients.”
Surgical PAs at NSUH assist in minimally invasive robotic surgery. During robotic surgeries, PAs function as the bedside assist. Jennifer explains, “we are needed to change instruments, troubleshoot and use an assist port to help with the operation. Robotic surgery provides a number of benefits to the patient including less trauma to the body, minimal scarring, and faster recovery.”
Jennifer’s great adventure isn’t only in the OR. She’s an avid traveler with the intention of visiting every continent over the next five years, and with only three left to go, she’s almost reached her goal! She says, “I’m an intense snowboarder and I checked heliboarding off my bucket list two years ago at Whistler Mountain in Canada. To be dropped off at the top of a mountain by helicopter was exhilarating, to say the least!”
For Jennifer, providing Truly Ambitious care is her next great adventure. Are you Made for working with exceptional Advanced Clinical Providers like Jennifer? Explore your career opportunities at Northwell Health.
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Last week, more than 900 people including Northwell team members, faculty and 11th and 12th grade high school students from Long Island, Staten Island, Westchester and New York City gathered to participate in the 5th annual Spark! Challenge Awards Ceremony.
The Spark! Challenge offers high school students a unique opportunity to join one of the 74 participating Northwell departments for a day in the fall and learn hands-on about clinical and non-clinical healthcare careers from our team members. After the students’ Spark! visit, they were asked to design a poster that represents the career they learned about. This year students learned about careers such as:
During the spring Awards Ceremony, students gave a two-minute presentation to Northwell’s senior executives and answered questions on one career they learned about during their site visit. Students were also able to test out their surgical skills with the da Vinci Xi Surgical System Robot, which is used in Northwell’s operating rooms for minimally invasive surgeries, play with therapy dogs and try their hand in a life-size Operation game.
After presentations, judges deliberated and more than $30,000 in prizes were awarded to the winners for student posters and presentations. We’re proud to announce that the winners of this year’s Spark! Challenge are….
Poster Awards (picked prior to the Awards Ceremony)
Presentation Winners:
Presentation Award
Presentation Award- Honorable Mentions
Congratulations to all this year’s winners! To see all careers and schools that participated click here.
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The need for students to pursue STEM (science, technology, engineering, and math) careers is greater than ever and for good reason. Between 2000 and 2010, STEM-related jobs grew three times as fast as non-STEM jobs – a rate projected to increase.
You may be left wondering what STEM jobs you can pursue. STEM careers go beyond just being a doctor or an engineer – the opportunities are endless! So what are some of the major STEM careers you should be exploring?
Imaging technologists are Allied Health professionals that complete a two or four year program from accredited college. Graduates are licensed by the NYS Department Of Health or registered or certified in a sub-specialty area to perform diagnostic imaging examinations. Using the most advanced imaging equipment, imaging professionals are trained to produce high-quality images that enable the Radiologist (physician) to make a critical diagnosis. Without their expertise, care teams wouldn’t be able to diagnose and treat patients effectively.
You can enjoy the flexibility to choose additional specializations such as computed tomography (CT), ultrasound, nuclear medicine, mammography and more. And as an imaging professional, you’d have the ability to work in a variety of settings such as hospitals, diagnostic labs, and ambulatory centers.
Careers to consider:
Surgical technologists have the important task of prepping patients for surgery and ensuring the operating room’s equipment has been sterilized and properly stocked with supplies. Your job as a surgical technologist doesn’t end there – you’d remain in the OR to assist surgeons throughout the surgery and then help to dress wounds. At Northwell, Registered Nurses and the Certified Surgical Technologist function as a subunit within a team, interacting through a unique, dynamic relationship—one sterile role and one nonsterile role, working in collaboration.
Job opportunities for surgical technologists are on the rise as the growth in population and technology leads to an increase in the frequency of surgical procedures. Completing a surgical technologist certification program usually takes around two years, allowing you the unique chance to quickly scrub into your first surgery after school.
Becoming a doctor or nurse isn’t the only option for science majors to join the healthcare industry! Research careers enable professionals to work in programs and partnerships that help study, test and improve clinical breakthroughs. Medical research also includes working on some of the most exciting technology to treat disease and injury, such as bioelectronic medicine. Not all research careers are clinical either – as a medical researcher you can work in engineering, statistics, and more.
Join together research and technology as part of a team working on cutting-edge discoveries in areas such as health outcomes research, translational science, behavioral science and more. As a member of the research team, you’d also have the ability to work on breakthroughs in major diseases from cancer to lupus to sepsis. Your work could help discover new treatments, therapies and technologies for patients to live a healthier life.
Careers to consider:
Telemetry technicians, also called monitoring technicians or electrocardiograph technicians (EKG or ECG), are important allied health professionals. These technicians use non-invasive electrocardiographic equipment to monitor patients’ heart rhythms and alert nurses and physicians to changes in the patient’s rate, rhythm and the occurrence of dysrhythmias while on the Telemetry Unit.
Working as a telemetry technician allows you to work within a hospital using advanced technology. There are also increasing opportunities for you to deliver compassionate care to patients within a hospital or ambulatory setting. And training programs prepare you for entering the healthcare industry in just a few months!
To become a clinical laboratory scientist you must obtain your bachelor’s degree from an accredited clinical laboratory science program, pass your ASCP national certification exam and then become licensed by New York State Education Department (NYSED) to practice. As a clinical laboratory scientist, you can work in exciting fields such as:
Fun fact, Northwell has two brand new, state-of-the-art labs. Our Core Lab/Automated Lab is the largest health system-based lab in the region with the largest Roche automated line of its kind in North America, and one of the largest in the world. Our new Microbiology Lab that has the largest Kiestra Micro automated line in the U.S!
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Located in Queens, LIJ Forest Hills Hospital offers a unique place to work within Northwell Health. This fast-paced hospital is deeply connected with its community. With exciting growth in clinical and non-clinical areas and a passionate team serving our diverse community, there’s never been a better time to work there.
We talked to the close-knit team to hear why they love working at LIJ Forest Hills and what makes them Made for Northwell Health.

"I‘m Made for making a difference. It’s very rewarding to me to help someone and see the positive changes in their lives."

"I‘m Made for teamwork. Any department or any position that needs my assistance, I don’t mind going out and helping because we are a team here at Northwell."

"I‘m Made for laughs because I like to see my patients smile even when they’re in tough situations."

"I‘m Made for smiling because I want to ensure that when the patient comes in, they’re always greeted with a smile. A smile goes a long way. It gives patients hope and comfort."

"I’m Made for helping people. I love for patients to be comfortable and to learn from me and the other staff on how to care for their new babies."

"I‘m Made for resiliency. Being in the operating room is an adventure every day. It’s a stressful place to be but at the same time, it‘s rewarding. You’re able to help the surgeon accomplish their mission.

"I’m Made for being a team player. I like to boost the morale of my coworkers and push them to the max of their capabilities."

"I’m Made for helping people at Forest Hills Hospital."

"I‘m Made for patient centered care. Every patient is unique and if you don’t look at patients as individuals, you won’t be able to do the best job you can in treating the patient as a whole."

"I‘m Made for helping. Helping is so much more than it sounds - it’s a skill. It’s seeing the big picture and filling in where needed.You have to know when to help, where to help, and how to help."

"I’m Made for advocating for my patients. A lot of the patients we see in New York might not have family with them and need someone to advocate for them."

"I‘m Made for preparing new moms. My job is to welcome mom into Labor and Delivery and explain to her all of the benefits of the care she’s going to receive while she’s in her labor process."

"I’m Made for communication. Communication is one of the most important aspects of working at a hospital.

"I‘m Made for staff development. Staff development is important to me because it’s essential for every nurse to do what they’re best at and what they love the most. I get to know all of my nurses and find out what their goals are because I love that collaboration in getting them to where they want and need to go."

"I’m Made for happiness. Whenever I enter a room, I make sure the patient has a smile on their face."

"I‘m Made for compassion. My compassion makes me able to put myself in the shoes of my patients and their family’s. This truly lets me provide the best care I can."

"I’m Made for teamwork. I want to ensure all my staff work as a team in taking care of patients to give the best quality care."

"I‘m Made for love and respect. I love people and respect people’s opinions and that is what LIJ Forest Hills Hospital is all about."
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The growth of innovative orthopedic surgery at Northwell Health
/in Clinical Care /by Symphony Talent